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England and Wales Court of Appeal (Civil Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Menzies v Oakwood Solicitors Ltd [2023] EWCA Civ 844 (14 July 2023) URL: http://www.bailii.org/ew/cases/EWCA/Civ/2023/844.html Cite as: [2023] 1 WLR 4495, [2023] WLR(D) 307, [2023] WLR 4495, [2023] EWCA Civ 844 |
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Case No: QA-2022-000090 |
ON APPEAL FROM THE HIGH COURT OF JUSTICE
KING'S BENCH DIVISION
Costs Judge Rowley
Strand, London, WC2A 2LL |
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B e f o r e :
LORD JUSTICE LEWISON
and
LADY JUSTICE SIMLER
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DEAN MENZIES |
Claimant/ Respondent |
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- and |
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OAKWOOD SOLICITORS LIMITED |
Defendant/Appellant |
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Gemma McGungle (instructed by JG Solicitors) for the Respondent/Claimant (the Client)
Hearing dates: 5 July 2023
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Crown Copyright ©
Sir Geoffrey Vos, Master of the Rolls, Lord Justice Lewison, and Lady Justice Simler:
Introduction
The essential factual background
Paying us
If you win your claim, you pay our basic charges, our disbursements, and a success fee together with the premium for any insurance you take out. You are entitled to seek recovery of some of our basic charges and out disbursements from your opponent, but not the success fee or any insurance premium. You will pay the balance of our basic charges and our success fee out of your compensation. The success fee that you will pay is itself subject to a maximum limit, which is detailed in the accompanying 'Conditional Fees what you need to know' document which forms part of this agreement, but in addition we agree to limit the amount you will be liable to pay in respect of the balance of our basic charges and the success fee to a maximum of 25% of your damages as defined in the 'Conditional Fees what you need to know' document.
It may be that your opponent makes a formal offer to settle your claim which you reject on our advice, and your claim for damages goes ahead to trial where you recover damages that are less than that offer. If this happens, we will not add our success fee to the basic charges for the work done after we received notice of the offer or payment. You would also be liable for your opponent's costs should this happen, but usually only up to the amount of any award.
If you receive provisional damages, we are entitled to payment of our basic charges, our disbursements and a success fee at that point. If you receive interim damages, we may require you to pay our disbursements at that point and a reasonable amount for our future disbursements, but will seek to recover these form your opponent at the conclusion of the claim.
If you lose you do not have to pay our charges at all, although you may have to pay any expenses or disbursements we have incurred on your behalf, although you can take out insurance against this risk. If you lose your opponent cannot seek to recover their costs from you unless a judge concludes that your claim was fundamentally dishonest.
The Success Fee
The success fee is set at 25% of basic charges. None of this percentage relates to postponement of payment of our fees and expenses. The total amount of the Success Fee cannot exceed 25% of your damages as explained within the 'Conditional Fees what you need to know' document. For further details in relation to the Success Fee, see the 'Conditional Fees what you need to know' document. [Emphasis added].
1.5 You agree to pay into a designated account any cheque received by you or by us from your opponent and made payable to you. Out of the money, you agree to let us take the balance of the basic charges; success fee; insurance premium; our remaining disbursements; and VAT. You take the rest.
1.6 Whilst there is no maximum limit in relation to our Basic Charges, to give you certainty as to the maximum amount that you can be charged, we agree with you that, if you win, we will limit the total amount we will charge you for Basic Charges, Success Fee and Disbursements to a maximum of 25% of all the compensation you receive after deducting any fees and expenses recovered from your opponent. This does not include any insurance premium for any policy that you choose to take out which has to be paid in addition. The amount payable in respect of any Success Fee shall never exceed 25% of the amount of your damages as set out below. [Emphasis added].
If you accept the global offer £275,000 the case will settle now. Our 25% deduction fee with apply and [we] will have to work out the CRU Benefit deductions alone with any subrogated costs payable, so that you are clear on what your final "in hand" settlement figure will be.
I will accept their offer of £275,000 subject to your costs being deducted, can those costs be retrieved from the defendant is that correct?
Turning to the specific figures we take 25% from the global amount awarded on all injury cases (as do other solicitor firms) this is not recoverable back from the Defendant.
While this negotiation process is ongoing, we will retain 25% of your damages on account pending conclusion of the negotiations with the Defendant. From this amount, and as previously advised, we will pay the ATE [after the event] insurance in the sum of £1,921.73 and allocated the remainder as an interim payment towards out costs.
I have also included an Interim Statute Bill to show the current costs owed by you. A Final Statute Bill will be sent at the conclusion of [your] claim. The current interim payment sought from production of the Interim Statute Bill is 25% of your damages.
Unless we hear from you to the contrary within 7 days, we will assume that you have no objection with us dealing with this aspect of your claim without taking further instructions from you.
As previously agreed and for the sake of clarity, any payment required by you has been capped at the maximum contribution of 25% of your total amount of damages. The ATE amount is taken in addition to this sum and any physiotherapy charges.
The letter went on to give other figures. But the essential point that was being made was that the sum claimed (£35,711.20) was less than 25% of the damages. The final statutory bill and the accompanying letter are not easy to understand. Costs Judge Rowley, who has vast experience of these matters, described the letter and the accompanying bill as "amongst the most impenetrable documentation that I have seen". The letter went on to say:
If you wish to challenge the deduction sought from your damages in relation to costs, you have 30 days from receipt of this letter to file your complaint. A copy of our Complaints Procedure is available upon request. You have the right to have your charges reviewed by the court. This is called 'assessment'. The procedure is set out in [sections] 70, 71 and 72 of the [1974 Act].
If you have any questions or queries, please feel free to contact me. Otherwise [we] confirm that [the Solicitors'] instructions are now at an end and we shall arrange to close the file.
I was confused as to why this additional payment [had] been made to me. I was told at the start of my claim that the agreement with [the Solicitors] meant that they could take 25% of my compensation. My understanding of this agreement was confirmed at the end of the claim by Paul [Shemwell] in an email when my damages were agreed.
The Client said that he did not question the bill at the time that he had just placed his trust in the Solicitors "that they had worked out the payments that were due to be paid to me appropriately". The Client ultimately challenged the bill on 1 April 2021, nearly 2 years later.
The relevant statutory provisions
"(1) Subject to the provisions of this Act, no action shall be brought to recover any costs due to a solicitor before the expiration of one month from the date on which a bill of those costs is delivered in accordance with the requirements mentioned in subsection (2) "
Properly drawn bills ought in future to state the agreed charges and/or the amounts that the solicitors are intending by the bill to charge, together with their disbursements. They should make clear what parts of those charges are claimed by way of base costs, success fee (if any), and disbursements. The bill ought also to state clearly (i) what sums have been paid, by whom, when and in what way (i.e. by direct payment or by deduction), (ii) what sum the solicitor claims to be outstanding, and (iii) what sum the solicitor is demanding that the client (or a third party) is required to pay.
(1) Where before the expiration of one month from the delivery of a solicitor's bill an application is made by the party chargeable with the bill, the High Court shall, without requiring any sum to be paid into court, order that the bill be assessed and that no action be commenced on the bill until the assessment is completed.
(2) Where no such application is made before the expiration of the period mentioned in subsection (1), then, on an application being made by the solicitor or, subject to subsections (3) and (4), by the party chargeable with the bill, the court may on such terms, if any, as it thinks fit (not being terms as to the costs of the assessment), order -
(a) that the bill be assessed; and
(b) that no action be commenced on the bill, and that any action already commenced be stayed, until the assessment is completed.
(3) Where an application under subsection (2) is made by the party chargeable with the bill -
(a) after the expiration of 12 months from the delivery of the bill, or
(b) after a judgment has been obtained for the recovery of the costs covered by the bill, or
(c) after the bill has been paid, but before the expiration of 12 months from the payment of the bill,
no order shall be made except in special circumstances and, if an order is made, it may contain such terms as regards the costs of the assessment as the court may think fit.
(4) The power to order assessment conferred by subsection (2) shall not be exercisable on an application made by the party chargeable with the bill after the expiration of 12 months from the payment of the bill.
The decisions of Costs Judge Rowley and the judge on the first appeal
Retainer by a solicitor of his costs out of money in his hands belonging to the client can amount to a "payment" under the legislation, but only if there has been a settlement of account between the parties
Applying that principle, he said at [34] that what was missing here was "a settlement of account rather than a mere statement of account". He accepted that a client could not prevent payment from occurring simply by ignoring the solicitor's bill. He considered that it would be possible for a solicitor to give the client a reasonable time in which to notify any dispute, after which agreement could be assumed if there were no reply. But he held that the Solicitors' letter of 11 July 2019 was not clear enough for that purpose, because it did not clearly identify that the Client had a choice between declining to agree the deduction or agreeing to the deduction. He concluded at [41]:
On the facts of this case, I therefore conclude that [the Solicitors] did not inform [the Client] with sufficient clarity that he could object to the deduction with[in] a reasonable time, failing which it would be taken to be agreed subject to his statutory assessment rights.
Other requirements in relation to statutory bills
25. When dealing with a client's right to seek an assessment of costs from his or her solicitors the Act seeks to strike a balance between allowing a reasonable time for a client to question the quantum of costs whilst protecting solicitors from having to deal with stale allegations of overcharging. Whilst the Act purports to regulate those rights it does not go so far as to oblige the solicitor to advise the client of these provisions in terms, nor to explain in plain English what the actual consequences of the application of those terms are for the client. I am personally sympathetic to the argument that it probably should.
26. Both counsel advised me that there are no regulations either connected with the [1974 Act] or Code of Conduct, arising from their obligations as a solicitor, which would oblige solicitors to explain to clients that the effect of the service of an interim statute bill (properly authorised by the retainer) would be to start the clock running for a potential [1974 Act] assessment and that there are different time limits depending on the circumstances.
Where you are holding client money and some or all of that money will be used to pay your costs:
(a) you must give a bill of costs, or other written notification of the costs incurred, to the client or the paying party;
(b) this must be done before you transfer any client money from a client account to make the payment; and
(c) any such payment must be for the specific sum identified in the bill of costs, or other written notification of the costs incurred, and covered by the amount held for the particular client or third party.
In the present case, these requirements were complied with.
The relevant authorities
I have never, hitherto, considered that the mere retainer by a solicitor, out of monies in hand, of the amount of the bill, amounted to a payment, unless there has been settlement of the account.
As to payment, there was none; the solicitor was to retain, out of money to be received by him, the amount of his bill. Payment must either be actual payment in money, or an agreement by the client, on the settlement of accounts between him and his solicitor, that the amount shall be retained.
Again, the use of the phrase "on settlement of the accounts" lacks clarity.
It seems to me that what took place amounted to payment, unless there has been some gross overcharge, which would lead to a fair inference of fraud and overreaching. It appears that they had money in their hands raised by mortgage, when in 1855 they came to a final settlement, in which these bills were included. Mr Hemming submitted to those charges so made, acknowledged the account, and kept the balance in liquidation of the account. It has been ingeniously put that this does not amount to a payment; but it is the ordinary case of a man accepting a balance in liquidation of an account, and, I think, therefore, that these bills are paid and finally settled.
Williams J agreed. Crowder J said:
I think that this is a payment of the claim, costs and charges which are made within the ordinary rule of a bill rendered and balance accepted, which amounts to a payment.
Willes J said:
There is nothing to prevent a man, sui juris, settling his attorney's account without taxing it; he may pay if he like; and if that is not to be conclusive in the case of an attorney, just as in that of a grocer or butcher, then we should have a man, after a bill had been delivered, coming here with the numerous objections which may be raised, to upset that settlement.
As regards the last four bills, a debtor and creditor account was handed to the client, or rather to Mr Hill, his solicitor, which is more important, and in such account, after taking into the account these four bills, a balance was shewn in favour of the client, and the amount of that balance was paid to such solicitor, who accepted the balance as correct, and took the money for it, so there was that which was equivalent to payment of these bills, and more than twelve months elapsed after such payment before application was made for delivery of a bill, and the only question now is whether that has prevented an order being made for the delivery of these last four bills, and in my opinion it has.
The Court of Appeal, therefore, held in that case that acceptance of the balance shown to be due back to the client after deduction of fees billed was payment.
we have been able to find no case in which mere retainer has been treated as payment. It is true there are cases in which retainer by the solicitor has been treated as payment, even when no proper bill has been delivered ; but those are cases in which there was a valid agreement, which dispensed with delivery of a bill, accompanied by a settlement of account between the solicitor and the client. But we can find, as we have said, no case in which mere retainer, apart from any settlement of accounts, has been treated as payment.
In this case we find that there was no settlement of accounts, but only a mere retainer by the solicitors, and we are of opinion that that is not in any sense payment.
It is clear that the court was using the phrase "mere retainer" in the sense of a deduction from funds in hand which had not been contractually authorised. Moreover, it was a case in which no bill compliant with statute had been delivered.
In my opinion where clients have advanced moneys on account of costs prior to the delivery of a bill and the solicitors subsequently deliver a bill and appropriate the money of the clients in their hands in payment, this does not amount to payment of the bill within s 41 of the [Solicitors Act 1843], at all events where there has been no settlement of account.
That, too, therefore, was a case in which there had been no contract authorising the solicitors to make the deduction.
But I desire to state for the guidance of the Master what, in my view, constitutes payment within the meaning of s 10. The payment must be made in such circumstances as to show that the client understands that in making the payment he is carrying out the terms of the agreement previously entered into and ratifying it.
Rowlatt J said that he was of the same opinion; and went on to say:
Payment is an operation in which two parties take part. If a man collects a debt due to his debtor and purports to pay his own debt in that way, it is not really a payment unless the other party knows what is being done, and agrees that the sum received in that way by his creditor shall be used in the payment of his debt.
I believe this Court should construe s 70(4) of the 1974 Act, the word 'payment' in my view should be construed as covering the transfer of money in satisfaction of a bill with the knowledge and consent of the payer.
In so saying, Aldous LJ approved the decision of Stamp J in Forsinard Estates Ltd v. Dykes [1971] 1 WLR 232:
It is clear that if a solicitor without the knowledge or approbation of his client pays his own bills out of monies of his client and hands over the proceeds, that is not payment within the meaning of [section 70 (4) of the Solicitors Act 1974].
Discussion
Conclusions