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England and Wales High Court (Chancery Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales High Court (Chancery Division) Decisions >> Wadhwani & Anor v NatWest Markets PLC [2024] EWHC 1103 (Ch) (05 April 2024) URL: http://www.bailii.org/ew/cases/EWHC/Ch/2024/1103.html Cite as: [2024] EWHC 1103 (Ch) |
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BUSINESS AND PROPERTY COURT
OF ENGLAND AND WALES
CHANCERY DIVISION
Fetter Lane London, EC4A 1NL |
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B e f o r e :
____________________
(1) RAJ WADHWANI (2) RITA WADHWANI |
Claimants |
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- and - |
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NATWEST MARKETS PLC (FORMERLY THE ROYAL BANK OF SCOTLAND PLC) |
Defendant |
____________________
Official Court Reporters and Audio Transcribers
5 New Street Square, London, EC4A 3BF
Tel: 020 7831 5627 Fax: 020 7831 7737
[email protected]
MR LAURIE BROCK (instructed by DLA Piper UK LLP) appeared on behalf of the Defendant at the hearing but not for judgment.
Hearing: 25th March 2024
____________________
Crown Copyright ©
DEPUTY MASTER LINWOOD:
(1) The Claimants applied on 22 December 2023 to lift the automatic stay of these proceedings they submit is in place pursuant to CPR 15.11. That application included a schedule of loss annexed to draft amended particulars of claim.
(2) The defendant applied on 2 February 2024 to strike out the claim under CPR 3.4(2)(c) and/or (b) or the court's inherent jurisdiction.
(3) The Claimants applied on 12 March 2024 to amend the claim form.
(4) The Claimants applied on 21 March 2024 for relief from sanctions and permission for short service on the basis that whether CPR 15.11 applies or the defendant's cross-application is determined, relief from sanctions is necessary on all the applications.
Background
"The explanation provided to you in respect of the features, benefits or risks of alternative products did not comply with the standards agreed with the FCA."
And then:
"Potentially, early exit costs associated with your IRHP were not explained to you in accordance with the standards agreed with the FCA."
(a) all the payments made under the swap as at the date of judgment;
(b) damages to reflect the amount that the Bank may declare to be payable by them as at that date to terminate the swap; and
(c) consequential losses, which include losses associated with the increased costs encountered by them in raising funds to expand and grow AHG as a result of the existence of the swap and the associated credit line.
"No Schedule of Loss has been filed and we have heard nothing from your clients since November 2015.
It is evident that your client does not intend to pursue this litigation. However, litigation cannot be left indefinitely and the matter must be resolved.
Against that background, we invite your client to discontinue its claim, on a drop hands basis with no order as to costs."
"Part of the reason for this is due to the fact I work as a full-time clinician and around my very full clinical diary I spend strategic time during evenings and weekends developing the business and managing the practices and their operations. I do rely on hired book-keeping personnel and managers to data-mine our practice management system for patient numbers and financial data and some of the information requested by Inquesta was not readily accessible in the form they requested it. It therefore took some time to identify the relevant information from our practice management system to help Inquesta complete their analysis."
"As an experienced clinical and business professional I have a detailed personal knowledge of my industry. There is a financial advantage to building a carefully acquired practice cluster, with strong geographical ties between sites with the associated inter-operability. Private equity investors have been known from my experience to pay a premium for the purchase of 'commercial goodwill' and this is based on 6-10x multiple on EBITDA of a group of practices. That multiple is enhanced further on acquisition of a practice cluster with geographically close sites."
"Armed with this knowledge, I found it difficult to accept that my loss was limited simply to the value of loss of profits. It was my belief and contention that the loss we suffered needed to look beyond the value of the lost profits, but should also take account of the benefit this additional profit would have provided in terms of the ability to fulfil the business objective and reinvest that additional profit in the acquisition and growth of further dental practices within the cluster."
I will call this "Tier 2 Losses".
"No Schedule of Loss has been filed and your clients have failed to take any steps in this litigation since November 2015.
Your clients have failed to provide any explanation for such excessive delay. Our client has invited the Claimants to discontinue their claim, on a drop hands basis with no order as to costs, on a number of occasions given your clients' inactivity to date. However, your clients have failed to respond to such correspondence.
We request that you now provide us with your clients' Schedule of Loss without any further delay and, at the latest, by 4.00 p.m. on 11 May 2018."
"We enclose herewith a draft table showing the heads of loss that our clients intend to pursue, as well as detailed breakdowns for two of those heads. Our clients are in the process of assembling further instructions for their forensic accountant to consider and complete the attached table. Once these calculations have been carried out we will provide our clients' fully particularised schedules of loss. We provide these herein on a without prejudice basis to show that matters are proceeding and that our client intends to pursue this claim.
We understand that our clients' forensic accountant anticipates being in a position to complete the further calculations by the end of June 2018."
(1) | Interest arising from swap claim | |
Swap interest | 453,698 | |
Stopped cheque | 10 | |
453,708 | ||
(2) | Loss of profits at Antwerp House | 1,080,953 |
(3) | Additional building costs at Antwerp House | TBC |
(4) | Cost of short-term loans | TBC |
(5) | Inability to develop Market Hill Aesthetics | TBC |
(6) | Professional fees | TBC |
(7) | Compensatory simple interest at 8 per cent, | 362,768 |
(8) | Tax liability arising on redress and consequential loss sums | TBC |
Total loss arising | 1,897,429 |
"Throughout 2018, I was attempting to provide Inquesta and my solicitors with sufficient business information to complete a report on losses whilst also running and developing a busy dental practice group, and fulfilling my clinical responsibilities and teaching commitments within my group and to newly qualified Foundation Dentists outside of our group who are enrolled on Foundation Dentists outreach training programmes. There were meetings with Inquesta in August and September 2018."
"As a result, the process of preparing a report with Pinders was consciously paused in March 2020 due to the Covid pandemic. During the various Covid lockdowns of 2020-2021, it was impossible to have a sensible and continuous conversation with Pinders and secure valuation of our 8 dental practices to construct a report that can support my contention on loss."
"I recommenced work on the RBS claim in February 2021, alongside Mr Ferris, and our new accountants, under the stewardship of Mr Simon De Lacy Adams, with Lovewell Blake Accountants."
"While we have pursued the quantification of our additional commercial goodwill loss with Pinders, and despite the extent of work over the past 2 years with Pinders I have now determined it will not advance my claim easily, due to the need to demonstrate foreseeability of my commercial loss. Whereas I am profoundly disappointed about the challenge in demonstrating what I believe to be the larger part of my commercial loss, and accepting legal advice, I am mindful to avoid the prospect of prolonging further the current stay and engaging in inefficient litigation. Development of my practice since 2017 has been significantly and adversely impacted by the swap, however, I have determined that the evidence I can produce to prove the further losses were reasonably foreseeable would be too challenging to establish within a reasonable time frame and I have therefore limited my schedule of loss to that identified by Inquesta."
(1) Payments under the swap of £678,349.
(2) Loss of profits of £982,765.
(3) Costs of short-term loans of £24,446.
(4) Adjustment of tax consequences TBC.
Dr Wadhwani's personal position
"From 6 March 2020 we were living every day in the wake of a massive and rapid hourly reorganisation of health services to support the Covid effort and we simply did not have the mental bandwidth to consider the legal obligations in relation to my claim.
As part of the rapid reorganisation selected practices were asked to become Urgent Dental Care Centres. These had enhanced cross-infection controls and saw patients with dental emergencies in order to shield hospitals.
In supporting the Covid effort, my usual role changed and I was required to dedicate all my time to developing safety and cross-infection control protocols (standard operating procedures that were evidence-based) for my staff and patients. I had to develop a complex rota of approximately 35 dentists who would operate as clinical triagers in various practices of the Antwerp Dental Group, and organised a rota to participate in the Urgent Dental Care Centre to help patients in face to face work. My 50 or so support staff were also subject to a complex schedule of working and becoming furloughed across three teams to support our work as triagers and the Urgent Dental Care Centre.
It must not be forgotten that the original Wuhan strain of Covid-19 was considered to be deadly and infectious, and dentistry was considered to be a very high risk profession with an alleged risk to life. There was no readily available PPE to support cross-infection with the supposedly deadly Wuhan strain, and any dentist working at our Urgent Dental Care Centre would be working in the mouth, close to the site of transmission in the throat.
During the Covid pandemic, it was my personal responsibility to keep people employed and safe. The absence of available PPE meant I had to personally devise safety mechanisms for staff. Whereas most supply chains were closed, I used Amazon to find ponchos and my team wore waterproof clothing with industrial gas masks to perform dental work."
Talking as to the Wuhan strain generally:
"This created a huge anxiety and mental wellness burden I had to manage. It is not an exaggeration that many of my staff were terrified to participate in our Urgent Dental Care Centre. Three of my dentists refused to cooperate with the scheme."
And then:
"My time was completely dominated by this activity. I cannot think of another profession where aerosols had to be generated to treat patients in mouths which were close to the site of transmission, and therefore posing significant risk. The point here is that there were no operating standards for Covid. I had to commit extensive time to professional research and published for my own group evidence-based standard operating procedures to work for rapid deployment."
And then finally:
"Across my practices, there were around 100,000 registered patients, most of whom would not have received care in 2020. My strategic work involved setting up systems and work environments to support around thirty-five dentists and fifteen hygienists, return to work safety, while also undertaking in-person management of my own caseload of 600 NHS children in orthodontic braces and several hundred other adults who were receiving various types of advanced care."
"It was and is only myself who can personally resolve cash deficits in the business by fee generating clinical work as my drawings can be limited and funds left in the business.
It is readily demonstrable that our business would run out of cash if I did not commit the inordinate amount of time described above. This clinical time was needed a long time before the recent extensive capitalisation projects of 2022-2023 described below.
In other words, I am not a business with a practice portfolio I manage from a desk, I am a wet fingered clinical dentist who operates an inordinately long clinical week.
This involves clinical practice for whole days, even the weekends. I work clinical hours which are well in excess of all my 45-50 associate dentists and hygienists. The viability of the business has been maintained by an intense full-time clinical schedule for fee generation over 6 days a week and often involving evenings. Most evenings around my clinical diary involve additional strategic work irrespective of how late my clinical diary completes."
"A profound obligation rested on me to proceed with the claim but my ability to do so was curtailed by financial requirements to keep the group solvent which was for many years affected by what I say was the Bank's own wrongdoing."
(1) not being able to find sufficient time personally; plus
(2) the need to establish the correct loss; with
(3) the correct experts.
I have set out, however, that (2) and (3) have been abandoned and the claim in the proposed draft form is based on the Tier 1 Losses with the original expert.
The Issues
(1) Is there currently an automatic stay in this claim pursuant to CPR 15.11?
(2) If so, should that stay be lifted by the satisfaction of the Denton test?
(3) If not, should the claim be struck out:
(a) under CPR 3.4(2)(c) (breach of a rule); and/or
(b) under CPR 3.4(2)(b) (abuse of process); and/or
(c) under the court's inherent jurisdiction for prejudicial delay.
The Law
"(1) Where–
(a) at least 6 months have expired since the end of the period for filing a defence specified in rule 15.4.
(b) no defendant has served or filed an admission or filed a defence or counterclaim; and
(c) no party has entered or applied for judgment under Part 12 (default judgment), or Part 24 (summary judgment); and
(d) no defendant has applied to strike out all or part of the claim form or particulars of claim,
the claim shall be stayed.
(2) Any party may apply under Part 23 for the stay to be lifted. The application must include an explanation for the delay in proceeding with or responding to the claim."
"(1) The general rule is that the period for filing a defence is–
(a) 14 days after service of the particulars of claim; or
(b) if the defendant files an acknowledgement of service under Part 10, 28 days after the service of the particulars of claim."
"The clear purpose of CPR 15.11 is to avoid there being claims which continue in being but are not being progressed nor otherwise subject to judicial case management."
"The automatic stay of a claimant's claim following from its failure to ensure that the case remained subject to judicial management would, as a matter of ordinary language, be described as a 'sanction'. Such a claimant loses the unfettered right to pursue its claim, and must instead obtain the exercise of a court's discretion in its favour, which might be refused or granted unfavourable terms. As Jonathan Parker LJ observed of the PD51 stay in Aurdergon in the passage quoted at [11] above, 'there can be no doubt that, in ordinary parlance, the automatic stay … may aptly be described as a sanction'."
"The Denton test is sufficiently flexible to take account of those features of CPR 15.11 which distinguish it from the more conventional case where a rule or practice direction requires a party to take a particular step by a particular date and it fails to do so: the fact that it is a combination of the failure of both parties to take a particular step which brings the automatic stay into operation, and the difficult choice which a claimant who has brought proceedings in order to anticipate a claim which a defendant has intimated but not commenced may face if the defendant chooses not to engage in those proceedings. For that reason, the question of whether the Denton test applies under CPR 15.11(2) may well be one of those procedural points destined to live out its litigation life in a limbo of obiter observations."
"The Claimant further submits that CPR 1.3 is too general a rule to form a proper basis for an application to strike out. I do not agree. It all depends on the circumstances. Where the breach of the rule is as serious and stark as a failure to take steps in the action for over seven years, it may well form a proper basis for a strike out."
"Warehousing of a claim can be an abuse of process justifying the striking out of a claim even in the absence of prejudice to a defendant but the court needs to consider the circumstances in which such abuse can arise and where it is appropriate to strike out. It is not every instance of putting an action on hold which will amount to abuse, let alone one which would result in striking out being appropriate. There is some scope for regarding the term 'warehousing' as inappropriate and it is necessary to remember that it is not a technical term. Rather it is a useful shorthand description of a range of conduct where an action has deliberately not been pursued."
(1) Is the conduct an abuse of process?
(2) If it is, is it proportionate to strike out or, in other words, should the court exercise its discretion in the claimant's favour?
Stage 1
"The longer the period of stasis in an action the more risk there is of prejudice to the other party and the greater the potential for an adverse impact upon the administration of justice."
"It is not in dispute that the commencement of litigation with no intention to bring matters to a conclusion can amount to an abuse of process. A claimant's inactivity may demonstrate the lack of intention to pursue the claim. Once it is possible to show that the intention to pursue does not exist, it is not necessary for the defendant to show that it is no longer possible to have a fair trial or that the defendant has otherwise suffered prejudice – see Grovit v Doctor … As Lord Woolf put it at p.647G-H of his judgment in that case, 'the courts exist to enable parties to have their disputes resolved.'"
Stage 2
"Further, even in respect of the exercise of the judgment as to whether to strike out the claim, the availability of alternative powers can only be one factor. As Lord Woolf noted in the passage from Arbuthnot Latham v Trafalgar cited above, the investigation of why a party has not prosecuted the claim is itself a drain on the court's resources. It would be inconsistent with the overriding objective to disregard the diversion of resources that arises when the court needs to investigate a party's procedural failings in particular if the evidence suggests a continuing reluctance by that party to comply with the norms of litigation. I accept that the power to strike out is a long-stop jurisdiction, only to be invoked where other powers appear insufficient to achieve the purpose of progressing the claim, but where the court is satisfied that a claimant has no intention at all to progress the litigation I would not see the doctrine of proportionality or the need to consider alternative less draconian orders first as necessarily a bar to striking out the claim."
"The court must also bear in mind that the obligation is on all parties to progress litigation, not simply the claimant. As Clarke LJ put it in Asiansky Television plc v Bayer-Rosin [2001] EWCA Civ 1792:
'[48] It is no longer appropriate for defendants to let sleeping dogs lie: cf Allen v McAlpine (Sir Alfred) & Sons [1968] 2 QB 229. Thus a defendant cannot let time go by without taking action and then later rely upon the subsequent delay as amounting to prejudice and say the prejudice caused by the delay is entirely the fault of the claimant. Such an approach would in my judgment be contrary to the ethos underlying the CPR, quite apart from being contrary to paragraph 2.7 of the Part 23 Practice Direction. One of the principles underlying the CPR is co-operation between the parties.'"
"But in this case, the Second Defendant has done anything other than acquiesced. It has sought to drive matters forward, arguably doing more than might be expected of the reasonable party in its position to press the Claimant to progress the claim. In those circumstances it would be indeed harsh to penalise the Second Defendant for not incurring greater cost so as to provoke action in a Claimant who appears to have no desire to progress matters."
Issue 1 - Is there currently an automatic stay in this claim pursuant to CPR 15.11?
Issue 2 - If so, should that stay be lifted by satisfaction of the Denton test?
"… are not sufficient to constitute a 'good' reason for the delay ..."
(1) the trial will turn on evidence which was collated years ago and preserved by the Bank, consisting of correspondence, file notes and transcripts of telephone calls;
(2) there is no evidence of documents going missing or being unavailable over the years;
(3) the Bank does not need to reply upon employees who have left the Bank's employment, who number three in all - one, Ms Nasser, left in 2014 and Messrs Brewer and Walker before the claim was issued;
(4) the authorities indicate as to evidence in commercial claims the preference for or reliance upon contemporaneous written documentation or records as opposed to oral recollection;
(5) Dr Wadhwani says at Wadhwani 2/10 that the claim rests very heavily on the Bank's own documents and requires "very little, or no interpretation or recollection by me";
(6) the failure to provide the schedule of loss has not affected any directions hearing or trial dates, nor has it impacted adversely on the Bank's knowledge of what case it has to meet, which, at all times, it has known; and
(7) the actual losses are now accurately established.
(1) I consider most of the matters, save Covid, to which I will turn later, which occasioned these substantial delays, were within Dr Wadhwani's control, in particular:
(a) His extremely heavy workload which delayed his direct involvement in and control of the expert evidence and thereby production of the schedule of resulted from his decision to prioritise his practice over this litigation.
(b) Likewise, the lack of available personnel was within his control.
(c) It was his decision to pursue the Tier 2 Losses. That is wholly understandable in that he wished to maximise his claim, but he failed to progress it.
(d) Resultingly, the schedule of loss, in short, is back to where it started.
(e) It was his decision to search for alternative experts to opine on the Tier 2 Losses.
(2) CPR 39.1A states the need, at (a) for litigation to be conducted efficiently and at proportionate cost. In no sense have these proceedings been conducted efficiently. Dr Wadhwani allowed the litigation to become moribund. His lawyers promised at times the schedule, but these promises were never met. The delays, and therefore impact upon the efficient conduct, were egregious, especially as the negotiations took place some sixteen or seventeen years ago.
(3) Likewise, Dr Wadhwani has not met the need for compliance with rules, practice directions and orders set out in CPR 3.9(2)(b). He admits in Wadhwani 2/62 that:
"A profound obligation rested on [him] to proceed with the claim ..."
His conduct was therefore not in accordance with the overriding objective.
(4) The claim is unusually and exceptionally stale, especially as currently a six-day trial would not be heard even if listed now i.e. by 3 May 2024 (which could not, in any event happen) until about April - July 2025. Once the CCMC has happened and all directions complied with, it is unlikely that the trial would take place until another twelve months later, namely in April - July 2026. That would be up to eleven years after issue and almost twenty years since the start of the negotiations.
(5) Responsibility for the above lies with Dr Wadhwani and not the Bank. The Bank, via DLA, did chase for the schedule of loss but to no avail. There is, in my judgment, no onus upon a defendant in this position to consistently remind the claimant, nor, for that matter, issue an application to force matters on.
(6) A claimant in the position of Dr Wadhwani whose claim has been issued at or towards the end of the limitation period has a particular obligation to ensure litigation progresses with reasonable dispatch to a conclusion. The opposite has happened here.
(7) I do not think that the prejudice that the Bank has suffered is outweighed by that the Claimants will suffer, as whilst the documentary evidence has been retained, there is an issue as to oral evidence concerning the meeting note of 25 September 2007 and the matters pleaded in the particulars of claim at paragraphs 33(d), (f), (i) and (h). The meeting note does not extend to those pleaded allegations. The oral evidence of Dr Wadhwani and the Bank's employees or ex-employees will be essential for the court to properly determine those issues. There is therefore prejudice to the Bank due to the Claimants' delay. Further, there is the real risk that the greater the time since the Bank's employees have left, the harder it will be for the Bank to obtain their cooperation.
(8) In all the above circumstances, I do not think it disproportionate to refuse relief. The Bank will suffer prejudice. The prejudice the Claimants will suffer is substantial, but they are the authors of it.
Issue 3(a) - Should the claim be struck out under CPR 3.4(2)(c) (breach of a rule)
"The Claimant further submits that CPR 1.3 is too general a rule to form a proper basis for an application to strike out. I do not agree. It all depends on the circumstances. Where the breach of the rule is as serious and stark as a failure to take steps in the action for over seven years it may well form a proper basis for a strike out."
I also note the summary of the authorities as to delay as appears at paragraph 37 of that authority.
Issue 3(b) - Should the claim be struck out under CPR 3.4(2)(b) (abuse of process)
(1) There are numerous unexplained and significant delays, for example:
(a) As to experts – Inquesta were not instructed until January 2016, seven months after the claim form was issued and four months after the particulars of claim were served, and that very late and surprising starting point is unusual, as litigation under the CPR is supposedly front-loaded.
(b) That shows a degree of reluctance by the Claimants to expend time and money and accords with Slater & Gordon, by their letter of 9 March 2015, saying that the Claimants would not go to the expense of setting out their losses without an admission of liability.
(c) A draft report was only provided in February 2017 but, at various unspecified points in 2018, Dr Wadhwani was, in his words "attempting" to provide sufficient information to them.
(d) The specialist valuers for the Tier 2 Losses, Christies, were only approached, again at some unspecified date, in late 2018. It took months (again unspecified) for them to say they were conflicted.
(e) It then took well over a year, to February 2020, to "identify" Pinders as the third expert. They were not instructed then but "paused" due to the pandemic. But that only arose in March 2020. Further, the pandemic did not prevent them being instructed and provided with the documents they would need, and no assertion to the contrary is made.
(f) Then a further three years passed with no substantial explanation as to why it took so long to produce the schedule.
(2) Dr Wadhwani was, as I have set out at paragraphs 37 to 39 above, subject to an incredible workload, but I must place responsibility for that at his door. He made in my judgment a conscious decision to put the preparation of the expert evidence, and therefore progress of this claim, to one side. It is notable that, on the face of the evidence, there appears to be a substantial reluctance to engage the necessary expertise from early 2015, even after the claim form was issued in June 2015.
(3) As to the impact of the Covid pandemic, whilst I have acknowledged above the particularly difficult position dentists and Dr Wadhwani were in, and noting that Pinders would have, but for the pandemic, carried out site visits, I consider more could have been done, as other professions and businesses surmounted the obstacles to keep going under those acceptably difficult circumstances.
(4) The overall period of delay is extraordinarily long at over seven years, even if I erred very much on the side of generosity to the Claimants and allow a full year for the impact of the pandemic.
(5) The reasons put forward are not good ones. Dr Wadhwani's decision to prioritise his business, whilst understandable, does not assist him.
(6) The Claimants' solicitors gave assurances as to production of the schedule, but these were not met, as I have mentioned above.
(7) The Claimants spent six or seven years on a wholly unnecessary and now abandoned attempt to substantiate the Tier 2 Losses. In other words, the Claimants are back where they were eight years ago, but the Bank has been prejudiced over that time by that delay.
(8) The claim was issued at the end of the limitation period.
(1) The availability of all the necessary documents.
(2) The departure from the Bank's employment of all save one of the relevant employees before the claim was issued.
(3) The need for oral evidence as to the September 2007 meeting in view of the matters pleaded which goes beyond the Bank's detailed note.
(4) Dr Wadhwani's assertion this claim does not depend on his oral evidence or contemporaneous recollections.
(a) It must be difficult to involve former employees the greater the time that elapses since their employment, and, here, that time is exceptionally long.
(b) The need for oral evidence on the September 2007 meeting, plus Dr Wadhwani's evidence as to causation. Those memories can only diminish as time passes.
(c) It is also not necessary for me to identify what would or could not be recalled, nor carry out a balancing exercise as to what events may suffer from lack of recall and to what extent.