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England and Wales High Court (King's Bench Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales High Court (King's Bench Division) Decisions >> Solicitors Regulation Authority Ltd v Hon-Ying Amie Tsang [2024] EWHC 1150 (KB) (17 May 2024) URL: http://www.bailii.org/ew/cases/EWHC/KB/2024/1150.html Cite as: [2024] EWHC 1150 (KB) |
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KING'S BENCH DIVISION
ADMINISTRATIVE COURT
Strand, London, WC2A 2LL |
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B e f o r e :
____________________
Solicitors Regulation Authority Limited |
Appellant |
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- and |
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Hon Ying Amie Tsang |
Respondent |
____________________
Greg Treverton-Jones KC (instructed by Caytons Law LLP) for the Respondent
Hearing date: 23rd April 2024
____________________
Crown Copyright ©
Mr. Justice Eyre:
Introduction.
The Background to the Tribunal Hearing.
"The case involved Ms Tsang's role when acting for buyers in relation to a number of 'fractional' property development schemes. The typical features of these schemes were that:
the schemes were large new-build residential properties comprising a large number of individual residential units
in addition to or instead of funding from traditional lenders, funding was provided by stage payments generated from advance, off-plan sales of individual units to individual purchasers. In other words, purchasers step into the shoes of the lender
as such, the stage payments were between around 30-80% of the purchase price, rather than the usual 10% deposits
purchasers could sometimes choose the proportion of funds which they paid in advance, and thus the risk that they were taking on
by definition, the individual units were unbuilt at the time they were purchased
in return for this risk, purchasers had the potential to obtain financial reward. For example, to the extent that many units were sold on a buy-to-let basis, purchasers often had the benefit of a minimum rental guarantee representing a rate of return on their investment of usually between around eight and ten percent
purchasers were usually overseas buy-to-let investors, often based in East Asia"
"...If 174 were held to have acted in breach of the stakeholder contract in releasing the claimants' deposits without a first legal charge in favour of the buyer company, then a finding is inevitable that ATC were similarly in breach of their professional duties to their own clients in failing to secure that 174 retained those deposits, and for failing to alert its clients to what was going on and to seek their informed instructions in relation to such release, or otherwise failing to alert them to 174's breach..."
"...Based upon my own assessment of Ms Tsang's evidence, and her demeanour in the physical witness box, I cannot accept any of the criticisms directed at her by any of the claimants, or by Mr McIlroy, that Ms Tsang had ever sought to minimise the risks involved in buying into this development to her clients. I found Ms Tsang to be a competent, thoughtful, open, careful and honest solicitor, who did not obfuscate or speculate in her evidence when she was in any doubt about her recollection. ... On the basis of what I have seen of her at this trial, I am satisfied that Ms Tsang would never consciously or deliberately have failed to act in the best interests of any of her clients simply in order to conclude a sale or to secure further instructions..."
The Hearing before the Tribunal.
"Allegation 1.1 - Whilst in practice at Amie Tsang & Company Limited ("the Firm") between around 2015 and 2018 she failed to advise her clients investing in three property development schemes about the high risks inherent in the Schemes and, in so failing, breached Principles 4, 5, 6 and 10 of the SRA Principles 2011, and failed to achieve Outcomes 1.2 and 1.5 of the SRA Code of Conduct 2011"
The Tribunal's Judgment.
"The Applicant, had not called any witnesses and the submissions which had been made by it appeared to the Tribunal to represent a species of res ipsa loquitur, more commonly deployed in the tort of negligence where the facts pointed blatantly in one direction. The principle of res ipsa loquitur was inappropriate, in this jurisdiction, where the livelihood and reputation of respondents were at stake. Furthermore, it was, in any case, far from self-evident that the facts pointed in only one direction in support of the Applicant's allegations."
"In the present matter, Mr Tankel submitted that negligence, amounting to professional misconduct, had not been part of the Applicant's case. The Applicant's case had rested upon the core submission that Ms Tsang's misconduct arose from her alleged failure to give advice which adequately matched the particular risk profile of the transaction and that Ms Tsang wrongly considered that because (in her view) some of her clients were sophisticated, therefore they did not require relevant advice.
The Applicant called no evidence from any client or anyone else and did not adduce any evidence regarding the vulnerability or lack of sophistication of Ms Tsang's clients. The Tribunal had therefore been in no position to assess the practical impact of Ms Tsang's advice upon her clients.
The Applicant's case rested on nothing more than (i) extracts from Thomson Reuters Practical Law which postdated the relevant transactions by 7 or 8 years, (ii)unsubstantiated suppositions as to sophistication or otherwise of the Applicant's clients; (iii) an unsubstantiated assumption that foreigners, who, it was alleged wer Ms Tsang's clients, required greater protection merely because of the fact that they were foreign; and (iv) reliance upon its Warning Notice on investment schemes, a document which post-dated the events with which the Tribunal was concerned, which Mr Treverton-Jones had characterised as an element of "Dog Law" and which, as Mr Treverton-Jones had pointed out, been amended on no less than three subsequent occasions."
"... commercially minded investors, who wanted high returns on their investments and were prepared to take upon themselves the risks in achieving that objective and who did not want to pay a large amount in legal fees to obtain any more advice than they had received."
"Whilst the information in Ms Tsang's client documentation may not have reached the exactitude envisaged by the later Warning Notice there had been sufficient information in her communications with her clients to flag the relevant risks in what was at the time a developing area of commercial activity. It was important to note that Ms Tsang ensured that communication with her clients was left open and she entreated them to email her if they had further queries so this was clearly not a case where the solicitor was abandoning the client to their own devices.
The Tribunal considered that Ms Tsang had gone as far as she was reasonably able under the terms of her retainer, for which she charged a modest fee, to set out the wider risks. As a matter of law, she had not been required to explain the commercial risks faced by her clients if the developments failed and she had not been required to carry out investigative tasks beyond the scope of the retainer, however, she appeared to have done her best to have set out the commercial risks for clients' benefit."
"As set out in its Guidance Note on Sanctions (10th Edition) the Tribunal recognised that the starting point to be adopted by the Tribunal in considering whether costs should be awarded against the Regulator/Applicant is:
'In respect of costs, the exercise of its regulatory function placed the Law Society in a wholly different position from that of a party to ordinary civil litigation. Unless a complaint was improperly brought or, for example, had proceeded as a "shambles from start to finish", when the Law Society was discharging its responsibilities as a regulator of the profession, an order for costs should not ordinarily be made against it on the basis that costs followed the event' (per Laws LJ, Baxendale-Walker v The Law Society [2007] EWCA Civ 233).
Where a Respondent seeks to pursue an application for costs against the Regulator, the Tribunal will have regard to the following principles:
an order that the Applicant pay a successful respondent's costs on the grounds that costs follow the event should not ordinarily be made on that basis alone;
there is no assumption that such an order will automatically follow;
'to expose a regulator to the risk of an adverse costs order simply because it properly brought proceedings which were unsuccessful might have a chilling effect upon its regulatory function' (per Baxendale-Walker, above).
The Tribunal considered the balance to be struck between:
the financial prejudice to the successful Respondent in the particular circumstances if an order for costs is not made in their favour; and
'the need for a regulator to make and stand by honest, reasonable and apparently sound decisions made in the public interest without fear of exposure to undue financial prejudice if unsuccessful' (per Bingham LCJ, Bradford MDC v Booth (2000) 164 JP 485 DC).
The Tribunal also had regard to the judgment of the Court of Appeal in Perinpanathan v Westminster Magistrates Court [2010] EWCA Civ 40, which requires the Tribunal to examine the conduct of the Applicant to consider whether its conduct had been unreasonable or otherwise justified a costs order being made against it.
The Principle
The Tribunal had a wide discretion as to the award of costs under Rule 43 (1). In Baxendale-Walker, Laws LJ, who was then the President of the Queen's Bench, had held 'Unless the complaint is improperly brought, or, for example, proceeds as a "shambles from start to finish", when the Law Society is discharging its responsibilities as a regulator of the profession, an order for costs should not ordinarily be made against it on the basis that costs follow the event'. The words "for example" were noted by the Tribunal. Mr Tankel had acknowledged, in reply to a question from the Chair, that "shambles from start to finish" was but one example of circumstances where costs might be awarded against the SRA, albeit costs should not ordinarily be awarded against the SRA on the basis of costs following the event."
"Whether or not this case could properly be characterised as having been a shambles from start to finish, it was questionable, whether it had been properly brought, given the body of caselaw to which the Tribunal's attention had been drawn by Mr Treverton-Jones, regarding a solicitor not being under a duty to step outside the bounds of their retainer and/or expertise.
In this case the Tribunal had not been presented with any compelling evidence by the Applicant that Ms Tsang had 'failed to advise' or that her clients or some of her clients had been vulnerable or unsophisticated and that they had suffered harm. There was, however, evidence which pointed towards the fact that Ms Tsang had provided some advice to her clients as to the risks of such an investment despite this being outside the limits of her retainer.
The Tribunal noted the inordinate delay in prosecuting the case on the part of the Applicant. That delay had not only contributed to the considerable anxiety and stress that would have been suffered by Ms Tsang, but had contributed to the damage to her reputation and her practice substantially and unjustifiably. The Tribunal gave due weight to the judgment of Auld LJ in Aaron v Law Society [2003] EWHC 2271 (Admin) at paragraph 84 in which Auld LJ had held:
'Disciplinary proceedings before the Solicitors' Disciplinary Tribunal are analogous to criminal proceedings. The uncertainty that springs from and festers with unnecessary and unreasonable delay can, in itself, cause great injustice to practising solicitors, whose livelihood and professional reputations are at stake. Nor does such delay serve the solicitors' profession as a whole. It is in their interest and that of the members of public whom they serve that their regulatory body and the Tribunal should be prompt, as well as otherwise effective, in the enforcement of the high standards of their profession.'
The considerable stress to Ms Tsang, the harm to her practice and the damage to her reputation caused by the proceedings and exacerbated by the Applicant's delay, were highly relevant to the issue of costs. It was also relevant that the Applicant did not have a basis in law for its allegation, had called no witnesses and had relied almost entirely on extracts from Thomson Reuter's Practical Law which post-dated the relevant events by many years and which were of limited relevance, as no evidence had been adduced as to which of the ranks of lender or investor referred to in Practical Law equated to Ms Tsang's clients.
The Tribunal considered the point that the matter had been certified as showing a case to answer. Certifying a case merely means that there is an 'arguable case'. This is a decision made on the papers and in the absence of the Respondent's account and the testing of evidence at a hearing. It is a binary decision made in summary manner. The bar is low, and the Tribunal expects the Applicant not to bring speculative matters to it but ones in which there has been a full analysis of the underpinning law and facts.
An essential mistake of law on the Applicant's part, as found in the present case, undermined the presumption that the case had been properly brought.
As to the submission that the Applicant had been encouraged by the Tribunal to pursue this matter on the basis of its previous decisions with respect 'off plan' and 'failure to advise cases' was not accepted by the Tribunal.
First, it was well established that previous decisions of the Tribunal provide only limited assistance as each case is fact sensitive.
Second, the previous cases were different as there had been admissions and the underlying facts relating to the misconduct were more serious in nature and distinguishable on this basis from Ms Tsang's case."
The Grounds of Appeal.
"The Appellant's decision to take the case to hearing was made reasonably, properly and in good faith having regard to all the evidence and there was no or no reasonable basis to find that it was not.
The SDT found only that it was questionable, whether [the case] had been properly brought (Judgment Ά45) and did not make a finding that it was improperly brought.
There was no mistake of law by the Appellant, essential or otherwise, and the SDT did not identify what finding of error of law it considered to be essential (Judgment Ά49).
If the Appellant did make an error of law, that, of itself, was no reason to find that the case was improperly brought or brought in bad faith such to justify an adverse costs order."
"The First Respondent's had suffered considerable stress because of the disciplinary proceedings,
That the First Respondent had suffered damage to her reputation because of the disciplinary proceedings,
That the First Respondent had suffered harm to her practice because of the disciplinary proceedings, and
That there had been an inordinate delay in the allegations coming to hearing. Any delay was only relevant to costs caused by such a delay, not to the overall costs of the proceedings.
That there was an absence of compelling evidence (Judgment Ά46). There is no requirement for the Appellant to adduce compelling evidence to establish that its decision to pursue an allegation was reasonable and/or properly made."
"Admissions by the First Respondent.
Findings against the First Respondent (as principal of Key Manchester Limited), in Various Development B1 Purchasers v 174 Solicitors v Key Manchester Limited (formerly Ms Tsang and Company Limited) [2022] EWHC 4 (Ch) at ΆΆ115, 116, 117, 118-119, and 125-126 a case which arose from allegations in respect of one of three developments the subject of the case determined by the SDT.
That the Appellant had pursued similar allegations before the SDT leading to Approved Orders under Rule 25 of the Solicitors (Disciplinary Proceedings) Rules 2019 in other disciplinary cases and that thereby the Appellant:
a. acted reasonably in taking the same or similar disciplinary action in similar circumstances, and
b. had a reasonable expectation that such allegations raised triable issues of misconduct.
The Appellant's case had been certified under Rule 13 of the Solicitors (Disciplinary Proceedings) Rules 2019.
Additional features of the case against the First Respondent identified the in the Appellants Rule 12 Statement at ΆΆ17-21 in respect of Developers A and B which required advice from the First Respondent."
"The SDT made no or no proper assessment of the First Respondent's costs as the SDT was required to do under Rule 43(4) of the Solicitors (Disciplinary Proceedings) Rules 2019 and did not have the information that would have allowed it to do so. The only discount on the full sum claimed for the whole case was for the loss of one day's refresher when the case went short by one day.
The SDT failed to consider, if it was right that the Appellant had acted improperly in bringing case to hearing, the time when the continuance of the case became improper and to apportion costs to that period only.
Identified no costs incurred by the First Respondent attributable to any identified delay of the Appellant."
The Circumstances in which Costs can be awarded against the SRA.
"...Moses LJ approached the problem on the basis that it was not in dispute that in bringing the proceedings against the appellant the Law Society was acting as a disciplinary body, or regulator, taking proceedings in the public interest in the exercise of its public function. Accordingly, he concluded that the principles relating to costs differed from those which applied in ordinary civil litigation. He continued:
'Absent dishonesty or a lack of good faith, a costs order should not be made against such a regulator unless there is good reason to do so. That reason must be more than that the other party had succeeded. In considering an award of costs against a public regulator the court must consider on the one hand the financial prejudice to the particular complainant, weighed against the need to encourage public bodies to exercise their public function of making reasonable and sound decisions without fear of exposure to undue financial prejudice, if the decision is successfully challenged.'"
"In Gorlov v the Institute of Chartered Accountants in England and Wales [2001] EWHC Admin 220, a Panel of the Appeal Committee of the Institute of Chartered Accounts refused to award a chartered accountant the costs of disciplinary proceedings in which he was ultimately successful. Jackson J accepted that given the regulatory nature of the Institute, a professional body, acting in the public interest, Mr Gorlov's success before the Appeal Panel was a factor in his favour, but not decisive. He identified the obligations vested in a professional body as `a factor which points against any automatic award of costs in disciplinary proceedings which fail'. We need not address the eventual outcome of the proceedings in Gorlov, which was fact specific.
In our judgment Jackson J was right to equate the responsibilities of the Institute in Gorlov with the regulatory actions of the licensing authority in Booth. As Bolton demonstrates, identical, or virtually identical considerations apply when the Law Society is advancing the public interest and ensuring that cases of possible professional misconduct are properly investigated and, if appropriate, made the subject of formal complaint before the Tribunal. Unless the complaint is improperly brought, or, for example, proceeds as it did in Gorlov, as a `shambles from start to finish', when the Law Society is discharging its responsibilities as a regulator of the profession, an order for costs should not ordinarily be made against it on the basis that costs follow the event. The `event' is simply one factor for consideration. It is not a starting point. There is no assumption that an order for costs in favour of a solicitor who has successfully defeated an allegation of professional misconduct will automatically follow. One crucial feature which should inform the Tribunal's costs decision is that the proceedings were brought by the Law Society in exercise of its regulatory responsibility, in the public interest and the maintenance of proper professional standards. For the Law Society to be exposed to the risk of an adverse costs order simply because properly brought proceedings were unsuccessful might have a chilling effect on the exercise of its regulatory obligations, to the public disadvantage. Accordingly, Moses LJ's approach to this issue did not go further than the principles described in this judgment"
"In my judgment, there is no generally applicable principle that all public bodies should enjoy a protected status as parties to litigation where they lose a case which they have brought or defended in the exercise of their public functions in the public interest. The principle supported by the Booth line of cases is, rather, that where a public body is unsuccessful in proceedings, an important factor that a court or tribunal exercising an apparently unfettered discretion should take into account is the risk that there will be a chilling effect on the conduct of the public body, if costs orders are routinely made against it in those kinds of proceedings, even where the body has acted reasonably in bringing or defending the application. This does not mean that a court has to consider the point afresh each time it exercises its discretion in, for example, a case where a local authority loses a licensing appeal or every time the magistrates dismiss an application brought by the police. The assessment that, in the kinds of proceedings dealt with directly in Booth, Baxendale-Walker and Perinpanathan, there is a general risk of a chilling effect clearly applies to the kinds of proceedings in which those cases were decided and to analogous proceedings."
"...Of course, the CMA's statutory functions involve it in much other work but these are the kinds of decisions that it takes as a competition enforcement authority that might trigger an appeal and result in an adverse costs order. It is in a very different position from a local authority or other licensing authority. In its written intervention, the SRA points out that it undertakes about 120-130 prosecutions a year. It is funded predominantly by practising certificate fees and other fees paid by the solicitors' profession. Although, following Baxendale-Walker, it is not usually subject to an adverse costs order where the solicitor is successful, it does usually recover its costs from the unsuccessful solicitor when the Disciplinary Tribunal upholds the complaint. These costs can be considerable and if they were not recovered by the SRA from the unsuccessful solicitor, the costs would have to be borne by the profession. I recognise the importance of the Baxendale-Walker authority for the continued proper functioning of the SRA and I do not regard this judgment as casting any doubt on the correctness of that decision."
The Approach to be taken on this Appeal.
The Decision to award Costs: was the correct Test applied?
Were the Matters relied on by the Tribunal capable of being good Reasons for the Purposes of Baxendale-Walker?
Was the Tribunal entitled to find that there were good Reasons for a Costs Order in the Circumstances here?
Delay.
The Flaws in the SRA's Case.
"Ms Tsang is prepared to accept that she perhaps ought to have proffered advice in the reports on title to the buyers on the risk that the buyer's companies' charges could be demoted in favour of a lender and that she ought to have disclosed the fact that this had actually happened in respect of Pall Mall and Baltic House (had she known about it).
This is a point that has been taken account of in reaching settlements with the claimants. Ms Tsang thought she had done enough by proffering advice on the limited nature of the charge, but she now accepts that she could have gone further. This, we accept, was a professional mistake and possibly a breach of duty actionable in negligence (though that is not admitted we simply do not know). On this limited basis alone, Ms Tsang is prepared to accept that she failed to provide a competent service to her buyer clients and failed to achieve Outcome 1.5. The decision maker should note the limits on this admission. It is not an admission of the whole of allegation 2(d). For the avoidance of doubt, allegation 2(d) -as drafted is denied, but the particular point made in this paragraph 29 is conceded as probably correct."
"...The Applicant will say that this is consistent with the Respondent's approach generally to advising as to the risks of these investments."
"...although the respondent does rely upon that judgment, it is actually a mixed bag in terms of the findings that were made. I accept that there are comments in that judgment which support the respondent's case and those have been identified in various places in the respondent's representations. But there are also comments and observations and findings which undermine her case, and it is important when the Tribunal looks at that judgment to read the judgment as a whole including the section on contribution. So the first section is primary liability of 174 solicitors and they were found not liable and the second section is on whether or not if 174 had been found liable Ms. Tsang would have to make a contribution. So I say it is important to read the judgment as a whole and not simply adopt the respondent's submission that it is a completely clean bill of health..."
"..what this case was about was about releasing funds before that security was in place. So it is slightly different from the facts with which these disciplinary proceedings are concerned because these proceedings, our proceedings now concerned with the advice given at the start of the transaction and this negligence claim was about the release of fund some months down the line..."
"...Again, I emphasise this is not what today's disciplinary proceedings are concerned with. It is conduct that happened a few months down the line and it is different. If it is relevant at all, it is relevant in two ways: one, I say this is conduct which is consistent with the conduct which the SRA complains about in this case, i.e. just failure to kind of appreciate the commercial significance of what is going on and to give appropriate advice about it; but, secondly, if the respondent wants to rely upon this judgment as fully in their favour, well, it is not -- see all of these sections where the judge made some fairly critical findings about her."
"...It dealt with a different -- it was not dealing with the same circumstances. It dealt with something that happened a few months later and in any event the judgment is a mixed bag for Ms. Tsang, bearing in mind that His Honour Judge Hodge also found her 80% liable on the contribution claim, or would have found her 80% liable on the contribution claim for reasons, among others, of failing to give her clients appropriate advice. But that was not a good enough -- looking at that judgment and the whole of the judgment, it did not provide a reason for the proceedings to be withdrawn, not least because it dealt with different matters."
The Conclusion Reached.
Quantum: Ground 4
Conclusion.