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England and Wales High Court (Queen's Bench Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales High Court (Queen's Bench Division) Decisions >> Bairstow Eves London Central Ltd v Smith & Anor [2004] EWHC 263 (QB) (20 February 2004) URL: http://www.bailii.org/ew/cases/EWHC/QB/2004/263.html Cite as: [2004] 2 EGLR 25, [2004] 29 EG 118, [2004] EWHC 263 (QB) |
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QUEEN'S BENCH DIVISION
Strand, London WC2A 2LL |
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B e f o r e :
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Bairstow Eves London Central Limited |
Claimant/Appellant |
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- and - |
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(1) Adrian Smith (2) Stacy Hill |
Defendants/Pt 20/Claimants/Respondent |
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- and - |
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Darlingtons (A Firm) |
Pt 20/Defendant/Respondents |
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Jeremy Child (instructed by Darlingtons) for the Pt 20 defendants
Hearing date: 13 February 2004
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Crown Copyright ©
Mr Justice Gross:
INTRODUCTION
"... To be read together with the terms and conditions overleaf...
6. INITIAL MARKETING PRICE £167,500-00
7. TYPE OF AGENCY — Important — see terms and conditions
The Seller(s) agrees to instruct the Agent initially as a . . . SOLE AGENT
8. COMMISSION FEE — Important — see terms and conditions
The Commission Fee payable by the seller(s) is:
The STANDARD COMMISSION RATE or
The EARLY PAYMENT DISCOUNTED COMMISSION RATE....
STANDARD COMMISSION RATE is 3 per cent of the final sale price of the property plus VAT.
EARLY PAYMENT DISCOUNTED COMMISSION RATE
1.50 per cent plus VAT
9. SOLE AGENCY PERIOD - Important - see terms and conditions
The Sole Agency Period ends a minimum of 8 weeks from the date of this Agreement
12. SIGNATURES OF AGENT AND SELLER(S)
IMPORTANT — Before signing and accepting the terms of this agreement please read carefully the conditions overleaf
12.2 ... I/WE HAVE READ AND AGREED TO THE TERMS AND CONDITIONS OVERLEAF"
The signatures of the vendors appear immediately beneath clause 12.2.
"Entitlement to commission
1. The Agent will charge a fee in relation to its marketing of the property. The fee is called the "Commission Fee". The Agent will earn the Commission Fee if during the period of this Agreement, it introduces a buyer to the property being marketed or enters into negotiations with the person who later contracts to purchase the property.
Commission Fee
5. The Commission Fee payable is specified in the Agreement and it will be either:
(1) The Standard Commission Rate of 3 per cent of the final sale price of the property plus VAT...
(2) The Early Payment Discounted Rate as stated plus VAT...
6. The Early Payment Discounted Rate is only available if the term for early payment set out in Clause 9 below is met.
Payment of Fees
9. The Early Payment Discounted Rate is only available if the full sum payable is received by the Agent within 10 working days of the completion date, time being of the essence of the contract. If the full sum is not received within 10 working days of the completion date, the Standard Commission Rate is due and payable (at the option of the Agent).
Interest for late payment
10. If the Commission Fee is not paid in full within 10 working days of the completion date or any agreed alternative payment date, interest will become payable on any outstanding sum or sums. The interest payable will be 3 per cent above the National Westminster Bank Plc base rate then in force.
Sole Agency Period
14. On the expiry of the Sole Agency Period, the Agreement shall continue on a Multiple Agency basis subject to the Standard Commission Rate and all other terms and conditions of this Agreement . . ."
i) As already foreshadowed, the learned judge concluded that the provisions of the agreement requiring a 3 per cent commission to be paid fell within the regulations, were unfair and were not binding on the vendors. Accordingly, the £387 having already been paid, Bairstow's claim against the vendors was dismissed. In respect of this conclusion, the judge gave permission to appeal.
ii) The judge went on to consider the position as between the vendors and Darlingtons, in the event that the full 3 per cent had indeed been payable, contrary to his own conclusion. In this regard, the judge found in favour of the vendors and against Darlingtons; if he was wrong in holding that the full 3 per cent commission was not payable, then Darlingtons would in principle be liable to indemnify the vendors. Here, the vendors have been given permission to appeal only for the purpose of claiming an indemnity against Darlingtons in the event that the Bairstow appeal succeeds. Darlingtons were refused permission to appeal any part of the judgment.
iii) There was a further dispute between the vendors and Darlingtons, which the judge resolved in favour of Darlingtons. It is of no relevance to the appeal and I say no more of it.
THE REGULATIONS
"These regulations revoke and replace the Unfair Terms in Consumer Contracts Regulations 1994.
Those regulations implemented Council Directive 93/13/EEC on unfair terms in consumer contracts ... regulations 3 to 9 of these regulations re-enact regulations 2 to 7 of the 1994 Regulations with modifications to reflect more closely the wording of the Directive.
The regulations apply, with certain exceptions, to unfair terms in contracts concluded between a consumer and a seller or supplier (regulation 4). The regulations provide that an unfair term is one which has not been individually negotiated and which, contrary to the requirement of good faith, causes a significant imbalance in the parties' rights and obligations under the contract to the detriment of the consumer (regulation 5). Schedule 2 contains an indicative list of terms which may be regarded as unfair.
The assessment of unfairness will take into account all the circumstances attending the conclusion of the contract. However, the assessment is not to relate to the definition of the main subject matter of the contract or the adequacy of the price or remuneration as against the goods or services supplied in exchange as long as the terms concerned are in plain, intelligible language (regulation 6). Unfair contract terms are not binding on the consumer (regulation 8)."
"4 Terms to which these regulations apply
(1) These regulations apply in relation to unfair terms in contracts concluded between a seller and a consumer.
5 Unfair Terms
(1) A contractual term which has not been individually negotiated shall be regarded as unfair if, contrary to the requirements of good faith, it causes a significant imbalance in the parties' rights and obligations arising under the contract, to the detriment of the consumer.
(5) Schedule 2 to these regulations contains an indicative and non-exhaustive list of the terms which may be regarded as unfair.
6 Assessment of unfair terms
(1) ... the unfairness of a contractual term shall be assessed taking into account the nature of the goods or services for which the contract was concluded and by referring, at the time of conclusion of the contract, to all the circumstances attending the conclusion of the contract and to all the other terms of the contract . . .
(2) In so far as it is in plain intelligible language, the assessment of fairness of a term shall not relate
(a) to the definition of the main subject matter of the contract, or
(b) to the adequacy of the price or remuneration, as against the goods or services supplied in the exchange.
7 Written contracts
(1) A seller or supplier shall ensure that any written term of a contract is expressed in plain, intelligible language.
8 Effect of unfair term
(1) An unfair term in a contract concluded with a consumer by a seller or supplier shall not be binding on the consumer.
SCHEDULE 2
INDICATIVE AND NON-EXHAUSTIVE LIST OF TERMS WHICH MAY BE REGARDED AS UNFAIR
(e) requiring any consumer who fails to fulfil his obligation to pay a disproportionately high sum in compensation;"
"The regulations, as Professor Sir Guenter Treitel QC has aptly observed... 'are not intended to operate as a mechanism of quality or price control' and regulation 3(2) is of 'crucial importance in recognising the parties' freedom of contract with respect to the essential features of their bargain'... But there is an important 'distinction between the term or terms which express the substance of the bargain and 'incidental' (if important) terms which surround them': Chitty on Contracts. The object of the regulations and the Directive is to protect consumers against the inclusion of unfair and prejudicial terms in standard-form contracts into which they enter, and that object would plainly be frustrated if regulation 3(2)(b) were so broadly interpreted as to cover any terms other than those falling squarely within it. . . ."
"Under the regulations, a term in a standard form contract that is unfair is not binding on the consumer. But certain provisions, sometimes called core terms, have been excepted from the regulatory regime. Regulation 3(2) so provides . . . .regulation 3(2) must be given a restrictive interpretation. Unless that is done regulation 3(2)(a) will enable the main purpose of the scheme to be frustrated by endless formalistic arguments as to whether a provision is a definitional or an exclusionary provision. Similarly, regulation 3(2)(b) dealing with 'the adequacy of the price or remuneration' must be given a restrictive interpretation. After all, in a broad sense all terms of the contract are in some way related to the price or remuneration. That is not what is intended. Even price escalation clauses have been treated by the director as subject to the fairness provision... It would be a gaping hole in the system if such clauses were not subject to the fairness requirement...
THE JUDGMENT
"41. ... the argument which is made against the full commission provisions of the marketing agency agreement does not involve an assessment of fairness relating to the adequacy of the price or remuneration as against the goods or services supplied in exchange. In my judgment the regulations intend that a court should look at the substance and the reality of the transaction, not at the form: see regulation 6(1).
42. The reality in this case is that the negotiation related to the 1.5 per cent term. There is no argument here on behalf of the defendants that they should be relieved from their bargain because of anything to do with the negotiation of the price for the services. The simple reality is that neither party assessed 3 per cent for adequacy against the service supplied, nor am I called on to assess 3 per cent for adequacy for the service supplied. In my judgment the reality here is that 1.5 per cent was the agreed price for the service when the matter is viewed from the point of view of the estate agent and the consumer negotiating the agreement in March 2002.
43. It follows that I do not regard myself in this case as making any assessment of the fairness of the term by reference to the adequacy of the price against the services supplied. That I entirely accept would not be a course open to the court under the regulations; but the attack on the fairness of the full commission provisions in my judgment is altogether different."
48. The clause is a trap for consumers. It can operate where there is simply a misunderstanding between them and their solicitors, perhaps not even their fault — as indeed it was not their fault here. It can operate where, as here, the option was exercised effectively when just £387 was outstanding. In my judgment this is not a good standard of commercial morality or practice, and ... it falls comfortably within the regulations, and it follows that the provisions of the marketing agreement which require a 3 per cent commission to be paid are not binding on the consumer.
THE RIVAL ARGUMENTS ON THEAPPEAL
i) The judge had erred in law in holding regulation 6(2) inapplicable. Regulation 6(2) was applicable and, accordingly, the judge should never have reached regulation 5(1).
ii) In considering the applicability of regulation 6(2), the matter began and ended with the agreement, which was clear and unambiguous.
iii) Bairstow's commission was the price for the services they supplied. Looking at the agreement at the time of its conclusion (in accordance with regulation 6(1)), the price payable was known with certainty. It was either 3 per cent or 1.5 per cent. It was 3 per cent: (1) in respect of a Sole Agency if after 10 days (as a matter of the vendors' choice), the full discounted 1.5 per cent commission had not been paid; and (2) in respect of a Multiple Agency, after the termination of a Sole Agency. Alternatively, it was 1.5 per cent, if and only if the vendors chose to take advantage of the Early Payment Discounted Rate. On any view, the 3 per cent or 1.5 per cent came within regulation 6(2). These were and always had been the contractual price(s). Regulation 6(2) enshrined the freedom of the parties to bargain over the price. A 1.5 per cent commission reflected a discount for early payment, rather than 3 per cent constituting a sum payable in compensation for any failure of the vendors to fulfil an obligation. There was no obligation on the vendors to pay 1.5 per cent commission within 10 days of completion; if the vendors chose to do so, then they qualified for the reduced rate. For that matter, there was nothing remotely unfair in a discount for early payment; such discounts are commonplace in a variety of consumer contracts.
iv) It was to be underlined that the vendors advanced no claim for misrepresentation or indeed for any extra-contractual relief. It was irrelevant whether or not the vendors had read the agreement carefully or at all; they had signed it. That being so, there was no question of ignoring or displacing the agreement. To rule as the judge did that the reality was a 1.5 per cent commission was impermissible; it ignored the provisions of the agreement providing for a commission or price of 3 per cent.
v) The judge had fallen into error by focusing exclusively on the negotiation surrounding the 1.5 per cent. It was nothing to the point that the negotiation dealt with the 1.5 per cent discount. It was not in dispute that the 3 per cent rate was a standard term of the agreement; while that meant that regulation 5(1) was potentially applicable (in that the regulations did not "bite" at all on individually negotiated terms), this was of no assistance in determining the applicability of regulation 6(2).
vi) As to clause 10 of the terms ("clause 10") dealing with the payment of interest, Mr Haycroft's stance was consistent. Clause10 was no more and no less than a contractual provision for interest. The vendors enjoyed an option to take advantage of the discounted commission rate; there was no obligation on the vendors to do anything within the 10-day period following completion. With a measure of forensic courage, Mr Haycroft offered the concession that, if anything, it was clause 10 which could be held to be unfair under the regulations; it was an ancillary term, purporting to levy interest, when none was due and payable pursuant to any obligation on the part of the vendors.
vii) In reality, what the judge had done was the very thing which he himself had recognised he should not do. He had made an assessment of the fairness or otherwise of 3 per cent as a contractual price. Test it this way, urged Mr Haycroft: what if the Standard Commission Rate had been 2 per cent or 2.5 per cent; would the judge's decision have been the same? This plainly was territory coming within regulation 6(2). Moreover, what of the 3 per cent rate charged in respect of Multiple Agency — where there was no Early Discounted Rate? How could the Standard Commission Rate be attacked under the regulations in that context? But if it was not attacked when a Multiple Agency was involved, the judge's decision meant that the same rate was both within regulation 6(2) (in a Multiple Agency situation) but outside of regulation 6(2) (in a Sole Agency situation). That could not be right.
i) The agreement was to be read as a whole. Both parties had contemplated a commission rate of 1.5 per cent and the judge was entitled to find that that was indeed the price under the agreement. Properly construed, the agreement obliged the vendors to pay 1.5 per cent commission within 10 days of completion. Clause 10, providing as it did for the payment of interest in the event of "late payment" was revealing. If the vendors failed to fulfil their obligation to pay 1.5 per cent commission in full within 10 days of completion, they came under a liability to pay both interest and a commission rate of 3 per cent.
ii) On the basis of this analysis, the judge was not in any way precluded by regulation 6(2) from looking at the "escalation" from 1.5 per cent to 3 per cent. This did not involve him in assessing the adequacy of either 1.5 per cent or 3 per cent as a "price". The judge was entitled and bound to explore how the price had doubled from 1.5 per cent to 3 per cent.
iii) Given that regulation 6(2) was inapplicable, the judge had proceeded to consider regulation 5(1), read with, in particular, paragraph (e) of Schedule 2 to the regulations. The 3 per cent rate had been lurking in the background as a trap for the vendors; the negotiations had focused on the 1.5 per cent rate. The true position was that the price under the agreement was 1.5 per cent with Bairstow enjoying an option of charging 3 per cent. The judge was right to conclude that the relevant provisions of the agreement were unfair and not binding on the vendors.
iv) As to the position when there was a Multiple Agency (a point, as I understood it, not raised by Bairstow before HHJ Richardson), it did not follow from the judge's decision that the single 3 per cent rate was unfair in that context. But if that was the consequence of the judge's decision, it did not lie in Bairstow's mouth to complain of a result flowing from an unfair provision contained in its own standard contractual terms. It was for Bairstow, in the light of the judgment, to revisit and, if need be, revise the terms on which it contracted.
DECISION
i) The answer to Mr Haycroft's rhetorical and forensic question — what if the "Standard Commission Rate" figure had been 2 per cent or 2.5 per cent instead of 3 per cent ? — is that (for the reasons already canvassed) it would have made no difference to the only live issue on the appeal, namely, the applicability of regulation 6(2), at least unless, given the reduced differential, it served to cast doubt on the parties' agreement to an operative price of 1.5 per cent. The presence of a figure lower than 3 per cent may of course have had a bearing on the separate inquiry as to fairness under regulation 5(1).
ii) As is apparent, I have not had regard to the parties' subsequent conduct in construing the agreement; such conduct is of course irrelevant.
iii) I express no view as to whether regulation 6(2) is applicable to the provision for a 3 per cent commission rate in the context of a Multiple Agency. I do not think that HHJ Richardson's decision was intended to impact on clause 14 of the terms. Bairstow will have to take its own advice and course in this regard. For my part, however, I will look to counsel for assistance in ensuring that the order as drawn up does not in terms impact on any question of Multiple Agency.
iv) Finally and in fairness to Bairstow, it cannot be said that it rushed to claim the 3 per cent commission; it had waited a long time before pressing that claim. This dispute would indeed not have arisen but for Darlingtons' lamentable failure to pay the full 1.5 per cent commission timeously. That said, this litigation would not have continued but for Bairstow's apparently curious decision to press on regardless even after the outstanding £387.00 had been paid.