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England and Wales High Court (Queen's Bench Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales High Court (Queen's Bench Division) Decisions >> Gregson v Warrington Borough Transport Ltd [2008] EWHC B22 (QB) (28 November 2008) URL: http://www.bailii.org/ew/cases/EWHC/QB/2008/B22.html Cite as: [2008] EWHC B22 (QB) |
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QUEEN'S BENCH DIVISION
CHESTER DISTRICT REGISTRY
1 Bridge Street West, Manchester. M60 9DJ |
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B e f o r e :
sitting as a Judge of the High Court in Manchester
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MR TREVOR BARRIE GREGSON |
Claimant |
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-and- |
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WARRINGTON BOROUGH TRANSPORT LIMITED |
Defendant |
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Mr. Jonathan Crystal (instructed by Hill Dickinson LLP, Liverpool) for the Defendant
Hearing dates: 11 November 2008
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Crown Copyright ©
His Honour Judge Stephen Davies:
Introduction
'The Claimant's action against the Defendant be struck out and alternatively that judgment be entered for the Defendant because the letter which is the subject of the claim was published without malice on an occasion of qualified privilege and as such provides a full defence to any claim which the Claimants may have against the Defendant.'
'Re: Your Patient
Mr. Gregson has submitted the attached Form Med 3 claims for sick pay.
We have evidence from the Police that Mr. Gregson has been working as a kitchen installer whilst claiming statutory sick pay and company sick pay. As an employer we have a duty to report any instances of fraud and, therefore, we are returning the original Form Med 3 forms to you for your attention.'
The pleaded cases
'The letter implied that the Claimant had committed this offence and that the police were involved with it. This information was not true and the Defendant is liable for providing this defamatory remark.'
'The Claimant was, alternatively there were strong grounds for believing the Claimant was, fraudulently claiming sick pay.'
'In the circumstances the Defendant was under a duty and/or it was its proper and legitimate interest to communicate to the doctor signing form Med 3 its belief as to the Claimant's right to statutory sick pay and the doctor had a corresponding and legitimate interest in receiving such communication. Further the communication by the Defendant was reasonable in all the circumstances being no wider than was necessary in order to inform those interested.'
'If the defendant contends that any of the words or matters are fair comment on a matter of public interest, or were published on a privileged occasion, and the claimant intends to allege that the defendant acted with malice, the claimant must serve a reply giving details of the facts or matters relied on.'
'28. I believe that Mr. Hindle acted with malice the reason for this is as such:- when he wrote to Dr. Wilson he was not the proper person to write to. Mr. Hindle knew that the police were not investigating any such claim for working while sick as no complaints had been made. It is accepted that if Mr. Hindle was intending to dispute the validity of sickness he would have an obligation to notify the statutory payments department at the Inland Revenue and Customs, and he would have made a complaint to the police. However he took the law into his own hands becoming judge and jury and administered his own procedure to attempt to discredit me or put doubt with Dr. Wilson in order to attempt to get Dr. Wilson not to sign me unfit for work, in order to bring about the disciplinary interview that he was so desperately trying to get me to attend.
34. ... I would agree under normal circumstances that if the company did have correct information that was a true suspicion of fact they would ordinarily have had a qualified privilege to supply the information to the police or the Inland Revenue benefit department. Mr. Hindle should have passed this to the financial director or wages department to contact the benefit department. However he did not do this and took it upon himself to write to my doctor. In this respect I submit that there would be no qualified privilege to send the information to the doctor as it did not concern him as he does not pay statutory sick pay.'
'13. The claimants will argue the points made by the defendant in paragraph 4.10 of the defence and argues that the defendant did not have any duty or have any proper or legitimate reason to contact the doctor signing the sickness form Med3. Simply it was not a fact that the doctor needed to know about. The claimants will argue that the defendant's employee Mr. Hindle had received a communication by letter dated 26 June 2007 from the claimant in response to a letter sent by Mr, Hindle on 25 June 2007 informing for the first time that the claimant's sick pay had been suspended. Subsequently the letter of the 26 June 2007 sent by the claimant had given no reason or facts by the defendant to say why his claim for statutory sick pay have been suspended and the letter of 26th requests that the defendant clarifies his reasons for suspending sick pay.
17. The claimant will argue that Mr. Hindle was so obsessed with trying to get the claimant to attend a disciplinary hearing that knowing that the facts of his obligations (working whilst claiming sick pay) and in the knowledge this was disputed and that he was fully intending to refuse to provide the claimant with any information about such a claim until the claimant attended the disciplinary hearing that he had scheduled. The claimant argues that as the defendant knew that he had not made any other inquiries to substantiate any of the facts were true, and that he had deliberately exaggerated the allegations, the claimant argues that Mr. Hindle deliberately wrote to the claimant's doctor with an ulterior motive and that motive was to discredit to the claimant with the doctor to prevent the claimant from being signed off by the doctor.
18. The claimant argues that the letter written by Mr. Hindle to the doctor was an act of malice and the comments to the HMRC about working whilst sick and the use of a van were again written with malice. The" reason I give is that the defendant whilst knowing that the claimant disputed his allegation claiming that the claimant had been working and was being reported for an instance of fraud relating to the sickness. The defendant had not been told by the police that the claimant was working as a kitchen installer but had according to the defendant been told he was on his way to fit a kitchen.'
(1) It was plain that the publication of the letter was on an occasion of qualified privilege.
(2) There was no proper basis for alleging malice, nor was there any evidence from which a jury could properly find malice, because there was no basis or evidence for alleging dishonesty, and because the motive alleged, to contest a sick note which the Defendant genuinely believed ought not to have been issued, could not be said to be improper.
(1) For the reasons contained in his Reply and in his witness statement, qualified privilege did not attach to the letter.
(2) Although he made it clear that he was not alleging dishonesty against Mr. Hindle or the Defendant, he was alleging an improper motive and, thus, malice.
(3) In relation to both issues he had a valid case, which should go forward and be fully investigated at trial.
The basis of the application
The relevant facts
18 It is not in dispute that as a result of a disciplinary interview conducted by Mr. Hindle on 22 March 2007 Mr. Gregson was given a final written warning for gross misconduct arising from an allegation that he had failed to operate a particular bus service in accordance with instructions. It is also not in dispute that as a result of a further disciplinary interview conducted by Mr. Hindle on 29 May 2007 Mr. Gregson was issued with a further final written warning for misconduct arising from an allegation of bullying or harassment of a fellow employee. Furthermore, it is not in dispute that on 8 June 2007 Mr. Hindle required Mr. Gregson to attend a further disciplinary interview on 13 June 2007 in relation to an allegation that he had failed to issue a ticket to a customer and failed to pay in the money he had received from that customer. On 9 June 2007 Mr. Gregson wrote to Mr. Featham, the managing director of the Defendant, referring to the recent history of events. In that letter Mr. Gregson, having set out his version of events in relation to the current allegation, expressed his concern that Mr. Hindle regarded him as dishonest and a liar, and advised Mr. Featham that he was suffering from stress to such an extent that he was unfit for duty and would be consulting his doctor. He said that he would be unable to attend the disciplinary interview that had been arranged.
(1) It was to be used for 'social security and statutory sick pay purposes only'.
(2) Under the heading 'notes to patient about using this form', if it was to be used for statutory sick pay purposes, then the completed form should be given or sent to the patient's employer.
(3) The employee was to provide his details, under a declaration including the following statements:
'I understand that if I knowingly give information that is incorrect or incomplete, I may be liable to prosecution or other action.'
'I declare that because of incapacity I have not worked since the date of my last claim.'
'I declare that the information I have given on this form is correct and complete as far as I know and believe.'
'I agree that the Department for Work and Pensions or a doctor acting on their behalf may get in touch with my doctor so that they may give the Department for Work and Pensions any information which is needed to deal with this claim and any request to look at the claim again.'
(1) The regime for statutory sick pay is to be found in Part XI of the Social Security Contributions and Benefits Act 1992, and in regulations made thereunder. In summary, the employer is liable to pay the employee statutory sick pay, which is treated as remuneration, in respect of each day of incapacity for work in respect of which certain specific conditions are satisfied. A day of incapacity for work means a day on which the employee is incapable by reason of some specific disease or other bodily or mental disablement of doing work which he can reasonably be expected to do under that contract. The employee must give the employer notification of his incapacity for work.
(2) Under s.14 of the Social Security Administration Act 1992 the employer may require the employee to provide such information as may reasonably be required to determine whether a period of entitlement exists, and if so the duration of that period. This may include medical information, once the initial 7 day self certification period has expired, which is to be provided in a prescribed form as required under the Statutory Sick Pay (Medical Evidence) Regulations 1985. The use of form Med 3 is prescribed by these Regulations.
(3) There are provisions enabling the Secretary of State to require a claimant to provide information in support of his claim, and entitling the Secretary of State to disclose information held by him to an employer.
(4) The employer may recover the greater part, if not all, of any statutory sick pay paid by him to his employee from the relevant government department, which appears now to be HM Revenue & Customs (HMRC).
(5) Any dispute as to the employee's entitlement to statutory sick pay is to be determined by an adjudication officer, with a right of appeal to the relevant appeals tribunal.
'Your current period of sickness absence is being investigated by the company and, until this has been completed, your sick pay has been suspended.'
(1) The original 'ticket' allegation from 8 June 2007.
(2) An allegation that Mr. Gregson had fraudulently submitted a job application (i.e. the driving licence allegation).
(3) An allegation that Mr. Gregson had been working whilst claiming sick pay during his current absence from duty
(1) Even if Mr. Hindle's contemporaneous note of his meeting with PC Naylor is accurate, there was still no proper basis for Mr. Hindle to leap from what he was told to a firm conclusion that Mr. Gregson was actually working as a kitchen installer and that therefore he was committing a fraud by claiming statutory sick pay whilst not being incapable of work.
(2) There was no justification for Mr. Hindle not informing Mr. Gregson of what he had been told, and giving him an opportunity of responding, before he contacted Mr. Gregson's GP, especially when he was aware that Mr. Gregson was disputing the allegation against him. Had he done so, Mr. Gregson could have given him the explanation which he has subsequently given, and thus demonstrated that he was not seeking to mislead or defraud anyone.
(3) There was no justification in any event for Mr. Hindle writing to the GP, either at all or in the trenchant terms in which he in fact wrote. If the Defendant was genuinely concerned, by reason of what PC Naylor had said, that Mr. Gregson had been working as a kitchen installer and thus was not incapable of work nor entitled to statutory sick pay, that was something which the Defendant ought to have communicated to HMRC as the relevant government department. If the Defendant was genuinely concerned that Mr. Gregson was making a fraudulent claim to statutory sick pay, that was something which the Defendant ought to have communicated to the police. The Defendant had no justification for corresponding with Mr. Gregson's GP, who was his confidential adviser, and who was simply providing a medical diagnosis. The Defendant had no basis for communicating with his GP its belief that Mr. Gregson was guilty of benefit fraud. Any communication with the GP should have been left to HMRC or the police. That was particularly so when in reality the Defendant would be able to reclaim any statutory sick pay from HMRC, so that it is not as if it was being asked to foot the ultimate bill should it transpire that Mr. Gregson was not in fact entitled to statutory sick pay.
(4) It is apparent from the previous employment history that Mr. Hindle was out to 'get' Mr. Gregson, and that the true reason for his writing to the GP in the way that he did was to discredit Mr. Gregson in the eyes of the GP, with a view to persuading the GP either to revoke the existing Med 3 form or not to issue another. The true reason or motive for Mr. Hindle communicating with the GP as he did, and with the haste that he did, was because it was only by revoking the Med 3 or preventing another from being issued that Mr. Gregson could be forced to attend the disciplinary interview (or at least to remove any excuse for his not attending) which would then enable the Defendant to complete the procedural steps necessary before being able to dismiss him.
Qualified privilege - relevant legal principles
(1) It is apparent that this is not a common interest case.
(2) It is also apparent that this is not a case involving communications in the course of an existing and established relationship.
(3) Instead, it is a case of a communication between strangers, and therefore it is necessary to examine all of the relevant circumstances before the court is able to reach a conclusion as to whether qualified privilege applies. These relevant circumstances may include the nature of the information communicated, the degree of urgency, the relationship between the communicator and the recipient, and whether or not the communicator should have sought to verify the information before communicating it to the recipient (which was of course the very point in issue in Kearns).
(4) Nonetheless, one should not adopt an overly-analytical approach as to the relevance of every individual element of the communication, so long as the communication is in good faith in compliance with a legal or moral duty or protection of a legitimate interest.
(1) So far as procedural issues are concerned, it is apparent that the Court of Appeal considered that the judge was perfectly justified in resolving this issue on a summary basis, in the week before trial, when there was no reason to think that the evidence given at trial could advance the defendant's case in any material respect
(2) In cases outside recognised existing relationships and common corresponding interests, each case depends on a careful consideration of its own facts, including an analysis of whether or not the necessary reciprocity of duty and interest was made out.
Qualified privilege - discussion and conclusions
Malice - relevant legal principles
'(a) Positive belief in the truth of what is published will usually protect the defendant unless he can be proved to have misused the occasion. Judges and juries should be slow to draw the inference that he had misused the occasion, and the defendant's desire to use the occasion for its proper purpose must be shown to have played no significant part in his motives if malice is to be found.
(b) Where the defendant believes in the truth of what he has published and conduct extraneous to the privileged occasion is not relied upon, the claimant can only succeed if he shows that the publication contains irrelevant matter, and that it can be inferred that the defendant did not believe it to be true or realised that it was irrelevant, and brought it in for some improper motive. Judges and juries should be slow to draw this inference, too.'
Malice - discussion and conclusions
Conclusion