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Orange Telecommunications Ltd. v. Director of Telecommunications Regulation (No.2) IESC 22; [2000] IESC 79; [2000] 4 IR 159 (18th May, 2000)
THE
SUPREME COURT
KEANE
C.J.
MURPHY
J.
BARRON
J.
MURRAY
J.
GEOGHEGAN
J.
224
& 278/1999 & 14/2000
BETWEEN:
ORANGE
COMMUNICATIONS
Plaintiff
and
THE
DIRECTOR OF TELECOMMUNICATIONS
REGULATION
AND METEOR MOBILE COMMUNICATIONS LIMITED
Defendant
[Judgments
by Keane CJ., Murphy, Barron and Geoghegan JJ.]
JUDGMENT
delivered the 18th day of May 2000 by Keane C.J.
CONTENTS
1. Introduction
2. The
evidence in the High Court
3. The
judgment in the High Court
4. Submissions
of the Parties
5. The
applicable law
6. Conclusion
Introduction
The
huge expansion in the mobile telephone industry, which has been a feature of
life in Ireland, as in other countries, in recent years, is the background to
this case. The policy of the European Union, in this as in other sectors of
the telecommunications industry, is to develop in each State a market open to
competition with, as it is hoped, resultant benefits for the consumers. The
monopoly enjoyed by organs of the State, such as in this country the Minister
for Posts and Telegraphs, is being progressively dismantled and replaced by a
free market system.
While
that is the policy of the European Union, the directives which carry it into
effect also recognise that the liberalisation of the telecommunications
infrastructure requires licensing regimes which are, in the language of one of
the directives,
“open,
non-discriminatory and transparent”
.
The policy also accordingly requires that, in the area of mobile telephone
services, as in television and radio, the allocation of the scarce and valuable
spectrum and wavelength resources to individual operators should be controlled
at national level by a licensing system of that nature.
To
that end, the office of the first named defendant (hereafter
“the
Director”
)
was established. In 1997, she announced the holding of a competition for the
award of a licence to operate a third mobile telephone service in Ireland.
There were already two such services, the first operated by Eircell, who had
succeeded to the monopoly previously enjoyed by Telecom Éireann and the
Minister for Posts and Telegraphs and the second by Esat, who had been granted
a licence by the director’s predecessor, the Minister for Transport,
Energy and Communications.
The
Director decided that the successful applicant would be selected by way of an
open tender procedure, using what is known as the
“the
best application”
method. This can be contrasted with an auction procedure, under which the
licence is simply awarded to the highest bidder. In the
“best
application”
method, a number of criteria are adopted in order to determine to whom the
licence should be awarded. Accordingly, a tender document based on the
“best
application”
method was prepared by the Director and bids for the licence invited from
interested parties. To assist her in the preparation of the tender document
and the procedure of evaluating the bids, the Director retained a firm of
consultants based in Denmark, called Anderson Management International
(hereafter
“AMI”).
While a number of parties originally expressed interest in bidding for the
licence, ultimately only two bids were received, from the plaintiff (hereafter
“Orange”)
and the second named defendant (hereafter
“Meteor”).
Their bids were then subjected to an evaluation process, as a result of which
Meteor were ranked first and Orange second. Orange were informed by the
Director that Meteor had been ranked first as a result of the evaluation
procedure and that, subject to her being satisfied as to the outcome of
discussions she intended to have with them, she proposed to award the licence
to them. In accordance with the procedure laid down by the relevant statutory
regulations, Orange then made written representations to the Director in the
hope of persuading her to come to a different decision. The Director adhered
to her original decision and announced the award of the licence to Meteor.
Under
the relevant statutory provisions, Orange were entitled to appeal to the High
Court from that decision. There being no rules of court in existence
prescribing the procedure to be adopted in such appeals, the present
proceedings were instituted by way of plenary summons in the High Court
appealing from the decision of the Director. The action came on for hearing
before Macken J. who, in a preliminary reserved judgment delivered on the 18th
March, 1999, made rulings as to the scope of the appeal. The entire appeal was
at hearing before her for 51 days.
In
her preliminary judgment, the trial judge ruled that the nature of the appeal
before her was what she described as a
“review
type appeal”
under which the reasonableness of the director’s decision was to be
ascertained by reference only to the materials which she had before her, and
none other, so as to enable the court to decide whether her decision should be
confirmed.
At
this stage, it is convenient to refer in more detail to the uncontested
evidence as to the manner in which the tender procedure was conducted. A
steering group was established by the Director in mid-1997 to set in train and
oversee that procedure. Following the publication of advertisements in the
usual way, a number of parties who responded were furnished with the tender
documents and there then followed a
“questions
and
answers”
procedure, the Director furnishing replies to questions raised by the bidders.
A large number of questions, 89 in all, were received and, in order to enable
the Director to answer them all, the original closing date and time for
receiving bids was deferred to 2.00 p.m. on the 6th April 1998. On that date,
the bids already referred to were received from Orange and Meteor.
The
next stage in the procedure took the form of a quantitative evaluation carried
out in Denmark by AMI, which, in the fashionable business jargon of the day, is
described as a
“number
crunching”
exercise. At the same time, all of the documents furnished by the bidders were
furnished to a number of working groups established by the steering group, each
working group being given a different section to read and consider. These
working groups consisted of nominees of AMI and members of the Director of staff.
The
tender document had stated that the bids would be subjected to a comparative
evaluation on the basis of specified criteria, which were set out in groups.
Group A, which at 38% was given the largest weighting, dealt with:-
- “the
proposed tariffs.
- the
proposed marketing strategy
-
the proposed services to the end users, including scope, timing of
introduction, quality and customer care
.”
Group
D (which was given a weighting of 10%) was
“the
spectrum access charge bid by the applicant.”
The
bid was capped at £10 m. and both Orange and Meteor pitched their bids at
this maximum.
It
is to be noted that, within each of these groups, the criteria were stated to
be set out
“in
descending order of priority”.
The
next stage in the process was the attachment by the steering group of
weightings to be attached to each of the individual criteria within the groups
which were described as the
“dimensions”.
For
this purpose, the steering group and working parties were furnished with a
document called
“The
Reader’s Guide”
to assist them in the evaluation process.
1
The
working groups, twelve in all, met over three days in May 1998. At this stage,
the two bid documents - which were both lengthy and detailed - were read by the
working groups and, at their meetings, they decided the awards or scores, to be
given to each of the individual segments of the bids of Orange and Meteor. For
this purpose, 67
“indicators”
were identified and scores awarded to each indicator. The scores were then
“weighted”,
i.e. increased by a specified percentage, so as to reflect the importance
ascribed to the individual indicator. At the same time, what were described as
“cross
cutting exercises”
were undertaken, principally by AMI.
There
emerged from these procedures a document called the evaluation report which
went through a number of drafts. These were initially prepared by the AMI
team or persons retained by them and were the subject of written and oral
discussions between the Director’s staff and the AMI team. There was
also an
“oral
presentation”
,
at which members of the steering group met separately with representatives of
Orange and Meteor. It was said on behalf of the Director that the purpose of
these discussions was to clarify aspects of both bids which appeared to her
unclear and in need of elaboration.
On
the 11th June, 1998 the steering group approved the final draft of the
evaluation report.
The
report as so approved was furnished to the Director on the 17th June 1998 with
a covering memorandum from a senior member of her staff, John McQuaid. She
returned a copy of the memo on the 18th June 1998 with a note of her decision
signed by her, endorsed on the report as follows:-
“I
agree with the recommendation of the steering group. Please prepare papers
accordingly.”
On
the 19th June 1998, the Director wrote as follows to Orange:-
“I
refer to your application for the above licence competition received on 6th
April and answers provided to written questions posed by my office in
accordance with section 1, paragraph 136 of the tender document.”
“A
comparative evaluation of both applications has now been completed in
accordance with the evaluation criteria outlined and weighted in the tender
document. I have accepted the report on the evaluation of the applications and
am now in a position to inform you of the ranking as follows:
(1) Meteor
(2) Orange.
In
accordance with section 1, paragraph 1.6 [of] the tender document I intend to
initiate discussions with the higher ranked applicant with a view to awarding
the licence.
I
would be happy to arrange a half-hour briefing for you next week on the outcome
of the competition. Please contact my office to arrange a mutually convenient
time.
For
your information I enclose a copy of the Press Release announcing the
result.”
On
the 25th June, the Director issued both to Meteor and Orange what have been
called
“summary
reports”
.
In the case of each bidder, these reports set out matters arising from their
respective bids which the Director considered should be brought to their
attention. It should be emphasised that the matters in question in the Orange
summary report were matters solely arising out of the Orange bid: similarly,
the matters set out in the Meteor summary report were matters solely arising
out of their bid.
On
the 22nd September, 1998 the Director wrote as follows to Orange:-
“I
refer to [Orange’s] application for the above licence. I hereby notify
[Orange] that I propose to refuse to grant a licence to [Orange].
“The
reasons for the proposal to refuse to grant the licence are that in the
detailed comparative evaluation during the competition process, [Orange] was
not ranked first and the discussions entered into with the higher ranked
applicant are satisfactory.
‘[Orange]
may within 21 days of the receipt by it of this notification make
representations to me in relation to the proposal concerned.”
This
letter was replied to on the 23rd September by solicitors acting on behalf of
Orange. They said that they were instructed to put the Director on notice that
Orange considered the reasons given by the Director to be
The
letter went on to request the Director to furnish Orange with the following:-
(a) the
terms and conditions of any draft licence agreed with Meteor or proposed to be
granted to it;
(b) the
Meteor summary report;
(c) details
of the marks awarded to Orange and Meteor in the second phase of the evaluation
process.
In
her reply of the 28th September, the Director rejected the suggestion that the
reasons for her proposal to refuse to grant a licence to Orange were invalid,
inadequate or otherwise open to challenge. She also indicated that she was not
prepared to furnish the information requested on the grounds
inter
alia
that it would involve the disclosure of commercially sensitive information
relating to the business of Meteor and would compromise the confidential nature
of the tendering process.
In
their reply of 1st October, the solicitor for Orange indicated their
disagreement with the position adopted by the Director and said that it made it
extremely difficult for them (Orange) to make meaningful representations and
diluted significantly the substance of their statutory right to make the
representations. They said, however, that, despite what they regarded as the
continued refusal to provide proper and adequate reasons, their client would
make representations to the Director within the specified period.
Written
representations were then sent to the Director on the 12th October. These
representations will be referred to in more detail at a later stage. The
director’s response concluded as follows:-
“87. It
will be seen from the foregoing analysis that I am of opinion that
Orange’s representations ... primarily consists of the restatement of
material which was either fully considered during the evaluation of the tender
response or, alternatively, consists of new material which I am precluded by
the very terms of the competitive process from now taking into account. Having
carefully examined the terms of the Orange’s representations, I am not
persuaded that it has advanced reasons as to why I should not now communicate
my intention to refuse to grant it the third mobile telephony licence (DCS 1800
GSM) in Ireland.
88. I
am hereby notifying you, pursuant to s. 111(2B)(h) of the 1983 Act (as inserted
by Article 4 of the 1996 Regulations) (as amended) of my decision to refuse to
grant you a licence for a third mobile telephony licence (DCS 1800 GSM) in
Ireland.
89. The
reasons for the decision to refuse to grant the licence are that in the
detailed comparative evaluation during the competition process, Orange was not
ranked first and the discussions subsequently entered into with the higher
ranked applicant were satisfactory. In addition, none of the representations
made by Orange pursuant to s. 111(2B)(g) of the 1983 Act contain any argument
of substance which I can properly take into account which caused me to
reconsider the proposal (already communicated to you by letter on the 22nd
September 1998) to refuse to grant you a licence.
90. Finally,
take notice, that, within 28 days of the receipt by you of this notification,
you may appeal to the High Court against this decision in accordance with s.
111(2B)(i) of the 1983 Act (as inserted by Article 4 of the 1996 regulations)
(as amended). Please note that as your application for the grant of a licence
was made on the 6th April 1998 before the coming into operation on the 8th
April 1998 of the new version of s. 111 of the 1983 Act (as inserted by Article
5 of the European Communities (Telecommunications Licences) Regulations 1998
(S.I. 96 of 1998) (“1998 Regulations”), your statutory right of
appeal is governed by s. 111(2B)(i) of the 1983 Act (as inserted by Article 4
of the 1996 Regulations) (as amended): see s. 111(10)(j) of the 1983 Act (as
inserted by Article 5 of the 1998 Regulations).”
These
proceedings were thereupon commenced. The plaintiff claimed:-
After
certain averments which are not contentious, the statement of claim went on
to
aver that:-
“7. [Orange]
and [Meteor] submitted applications for the licence which, if the applications
had been properly and objectively considered would have resulted in the award
of the licence to [Orange].
8. However,
following a comparative evaluation of the applications of [Orange] and
[Meteor], [the Director] purported to rank [Meteor] first and [Orange] second.
9. The
manner in which [the defendant] conducted the comparative evaluation phase of
the licence procedure was mistaken and misleading and, further, the said
decision of [the Director] as represented by the said ranking was erroneous and
perverse. [Orange] is and will be unable to furnish full particulars of all
the errors made in the course of the said evaluation until full disclosure of
the materials used by [the Director] has been made by way of discovery, but, by
way of example, [the Director] awarded [Orange] a reduced score on solvency
ratio despite the fact that [Orange’s] application conformed to [the
director’s] stated requirement in respect of the same. Furthermore, some
of the requirements of , and criteria used by, [the Director] in the tender
document aforesaid were unreasonable, inappropriate and/or
ultra
vires
.”
The
statement of claim went on to aver that:-
“21. In
reaching the said decision, [the Director] wrongfully and unlawfully considered
herself precluded from considering the representations put forward by [Orange]
save in so far as the said representations did not contain new material to that
submitted by [Orange] in the course of the comparative evaluation process
referred to herein at paragraph 7, and [the Director], in breach of her
statutory obligations thereby failed to give any or any proper consideration to
the representations of [Orange].
22. [Orange]
claims that [the Director] has wrongly been biased and prejudiced against
[Orange], which bias and prejudice is evidenced by a constant pattern of
grossly unfair media coverage of [Orange’s] application, made possible by
the wrongful revelation of [the director’s] attitude and proposed actions
to third parties and their publication in the media before they were
communicated to [Orange], which has led to serious public misconceptions and
has been calculated to embarrass [Orange] in making its application, its
representations and in pursuing its statutory right of appeal.”
The
defences delivered
on
behalf of the Director and Meteor contained denials of the averments which I
have cited from the statement of claim and in addition pleaded that Orange was
not entitled to appeal the decision of the Director on the merits
to
the High Court.
An
order for discovery having been made in the ordinary way, a considerable amount
of documentary material was discovered which had been generated during the
course of the tender procedure, and which had not hitherto been available,
either to Orange or to Meteor or to both of them, because of the constraints
by which the Director, rightly or wrongly, considered herself bound in the
pre-litigation period. It is, accordingly, of some importance to bear in mind
that, at this stage at least, Orange, and for that matter Meteor, were in
possession of all the available documentary evidence as to the manner in which
the entire tender procedure had been conducted. (It is not in dispute that a
certain amount of documentary material had been shredded during the course of
the tender procedure.)
As
already noted, in a preliminary judgment, the trial judge ruled that the
reasonableness of the director’s decision was to be ascertained by
reference only to the materials which she had before her. At the outset of the
substantive hearing, counsel on behalf of Orange submitted that,
notwithstanding that ruling, his client was entitled to adduce oral evidence as
to the findings of fact made by the Director and in addition evidence of an
expert nature as to the inferences which the Director drew from the facts as
found by her. The trial judge ruled on that submission as follows:-
“It
seems to me in the foregoing circumstances I must direct that ...
the
appeal will be based only on the materials before the decision maker and none
other. I will not permit any oral evidence to be adduced on the primary facts
or the assumed facts as found by the Director. I will not permit the
plaintiffs or, indeed, the other parties to adduce expert evidence as to the
inferences drawn by the Director on those findings of primary fact or assumed
facts, but reserve to the court the right to seek the assistance of expert
evidence from any of the parties during the course of the hearing should
matters arise on which the court takes the view that it would be appropriate to
hear such expert evidence, but will rely initially on the skill and expertise
of learned counsel.”
As
to the allegation of bias made in the statement of claim, it was conceded on
behalf of the Director and Meteor that Orange were entitled to adduce oral
evidence in support of that aspect of their claim.
The
trial judge also decided that, in the absence of any rules of court applicable
to the appeal, the appropriate way to proceed was for the Director to swear an
affidavit exhibiting the materials which were before her when she made the
impugned decisions. Such an affidavit was sworn by the Director on the 26th
day of April 1999.
Following
this ruling, counsel for Orange opened the appeal in considerable detail to the
trial judge. He referred to a number of matters which, in his submission, were
evidence of unreasonableness on the part of the persons conducting the tender
procedure and on the part of the Director in accepting their recommendations.
These can be summarised as follows:
(1) The
tariffs structure proposed by Meteor. (
“Tariffs”,
when
used in this judgment, connotes what might be described as the pricing policies
which the two bidders proposed to adopt if awarded the licence and,
accordingly, related primarily to the charges to users of the service, whether
for calls actually made (or attempted to be made) or related matters such as
“roaming”,
i.e. transferring a call from one mobile phone company to another, where the
first company is out of range.)
(2) Their
failure to give any, or at least any adequate, weight to the withdrawal,
shortly before the closing tender date, of one of the companies in the Meteor
consortium, AT & T.
(3) The
credit given to Meteor for what they described as their
“strategic
alliance”
with An Post and what was said on behalf of Orange to be the illusory nature of
that alliance.
(4) Their
failure to have any regard to what was described as a
“huge
hole”
in Meteor’s marketing strategy, i.e. the fact that the Meteor bid did not
deal with the issue of
“subsidising
handsets
”.
By that is meant the provision of handsets at a significantly reduced price,
representing a cost to the bidder which, it was said, was essential for a new
entrant in the market seeking to compete with what was described as an
established duopoly.
Counsel
went on to refer to the documentary material made available to his clients
through the discovery process and said that it was clear from those documents
that a considered decision had been taken to avoid giving what he described as
“comparative
reasons”
for the refusal to award Orange the licence, i.e. reasons which would have
indicated in detail the respects in which the Meteor bid was stronger and the
Orange bid weaker and
vice
versa
.
The Director had, accordingly, he submitted, been in breach of her statutory
duty to give reasons for her two decisions.
Counsel
went on to say that, in the case of the first of the four matters grounding the
claim of unreasonableness to which I have already referred, a significant issue
arose, i.e. the question of what was described as
“binding
commitments on tariffs”
.
That issue, which will be considered in much greater detail at a later point
in this judgment since it bulked large both in the High Court and on the
hearing of the appeal, can be briefly summarised as follows.
The
tender documents indicated that at least some significance - how much was a
matter of considerable debate on the hearing of the appeal - would be attached
to the degree to which each bidder was prepared to give binding commitments as
to tariffs. By this was meant, in effect, a commitment that the charges
indicated in the bid document for mobile telephone calls would not be increased
over a specified period. In opening the case in the High Court, counsel for
Orange submitted that the response in the respective bids had been read by
those conducting the evaluation process as indicating a refusal by Orange to
make any binding commitments, in contrast with a willingness by Meteor, to some
extent at least, to give such commitments. That conclusion of the evaluators
was, he said, not merely irrational, but indicative of
“prejudice
and bias”
.
Again,
in relation to one of the issues mentioned above, i.e. handset subsidies,
counsel submitted that they were unfairly dealt with in the evaluation process,
because they envisaged requiring subscribers to enter into a twelve month
contract. That, he said, was a necessary consequence of the handset subsidy,
since there would have to be some provision made by Orange for a situation
where a subscriber, having got the handset at a price far below its actual
cost, then became a subscriber to one of Orange’s competitors. He
submitted that this was unfairly and unreasonably taken into account to their
detriment during the evaluation process, whereas in fact it was part of a
perfectly rational marketing strategy which was superior to the strategy
proposed by Meteor.
Counsel
also laid some stress on the manner in which what was described as
“financial
and management”
aspects of the two bids were dealt with in the course of the comparative
process. In relation to a particular sub-heading, called
“guarantees
from backers”
,
he said that the finding in the evaluation report that Orange were stronger
under this heading had not been adequately reflected in the marks awarded.
Counsel
further submitted that Orange should not have been penalised, as he indicated
they in fact were, because they had no experience in the Irish market, on three
grounds. First, he said, it was clear that Meteor had only very limited
experience in the Irish market. Secondly, Meteor had already been awarded
marks in respect of at least some of that experience under another heading.
Thirdly, as a matter of European Union law, it was not open to the Director to
award reduced marks to an applicant from the United Kingdom for a licence on
the basis that it had no experience in the Irish market.
Counsel
then pointed out that in addition to the
“number
crunching”
phase and
“qualitative
phase”
of the evaluation procedure, which have already been referred to in this
judgment, there was a third phase in which the results of the earlier two
phases were cross-checked against a further process, described in the
evaluation report as comprising
“supplementary
analyses, checks and credibility, risks and sensitivities, selected track
recording and verification ...”
Counsel
for Orange in the course of his opening referred in some detail to this
procedure. He drew attention to the fact that one of the evaluation reports
said that, as matters stood, one of the members of the Meteor consortium did
not have the immediate financial capability to participate in so major a
project, but the possibility that the persons concerned might be able to raise
the money in the future could not be excluded. Counsel said that there was
what he described as
a
“dramatic failure”
on the part of the person concerned with this particular part of the procedure
to take any of the normal steps which, he suggested, would be taken by a
prudent person in such circumstances in order to determine how real that
possibility was. He described the conduct of the persons acting on behalf of
the Director in relation to this particular matter as
“reckless”.
Counsel
went on to refer to a section of the evaluation report dealing with this
verification procedure in which attention was drawn to what were described as
minor discrepancies in the Orange bid. The first was a statement that they had
applied for a combined GSM/DCS licence in Belgium, although, according to the
information furnished to the evaluators, the licence in Belgium only applied to
DCS 1800. (The significance of the distinction between GSM and DCS licences is
explained at a later point: at this stage, it is sufficient to note that
counsel for Orange described the statement as
“false”).
The
second alleged discrepancy related to a statement said to have been made by a
Mr. Hans Snook, the chairman of Orange, that he was unaware of the application
of Meteor, although, according to information which the evaluators said they
had, Orange had tried to create a consortium with the same group of companies
as were concerned in the Meteor application. Counsel said that Mr. Snook had
never said anything of the sort.
When
counsel for Orange returned to the topic of what he submitted was the culpable
failure of the persons acting on behalf of the Director to investigate further
the financial strength of the Meteor consortium, he said:-
“The
objectives he [Mr. Anderson] was seeking were to excuse the manifest weaknesses
in the Meteor application.”
At
that point, counsel on behalf of the Director intervened to ask whether counsel
for Orange was alleging
“actual
bias on the part of Mr. Anderson”
.
Counsel for Orange responded as follows:-
“I
have alleged in my pleadings that there was bias and prejudice, and I make the
point to you now, it appears that Mr. Anderson was responsible, that the Danes
were responsible for this prejudice and bias. It appears that Mr. Anderson was
the major man from AMI and he was the person who persuaded the Steering Group
that they should not ask any searching questions about AT & T. The
inference I am asking you to draw is that he and his colleagues ... and all of
them are equally responsible for this, let us be clear about it, the others did
not stand up against him in this decision which was manifestly wrong. I am not
saying that the Irish people went along with this strategy, none of whom by
coincidence, even if they didn’t agree with him it turns out that none of
them asked AT & T any hard questions in relation to this issue or asked
Meteor any hard questions in relation to this issue, whereas it does appear
that Mr. Anderson was the leading light in making the decision, all of them
were equally responsible for it my Lord ...”
“...
I say all of them are responsible but it would appear that Mr. Anderson and his
colleagues at AMI were the driving force in this particular aspect of the
prejudice my Lord ...”
“I
say that is very serious because when it came to the credibility, sensitivity
and risk evaluation, their evaluation was again, I say my Lord, manifestly
prejudiced. It dredged up two untruths about Orange and said that on that
account, Orange’s application lacked integrity. In those circumstances,
I in no way minimise the importance of the Anderson Management International
approach to my clients in this matter.”
Counsel
then went on to deal in considerable detail with one of the four topics
referred to earlier, i.e. the
“strategic
alliance”
of Meteor with An Post. Having emphasised that there were no formal
contractual relationships in being between Meteor and An Post which would, as
he urged, justify the use of the phrase a
“strategic
alliance”
,
he went on to refer to an expression used in the evaluation report which was to
be the subject of much debate both in the High Court and in this court, i.e.:-
“moreover
Meteor has given its application the
Irish
touch
,
notably through the expected strategic alliance with An Post ...”
.
[Emphasis added]
Counsel
went on to submit that the evaluation of the marketing strategy of Orange and
Meteor respectively had been conducted in an unreasonable way and in a way
which evidenced
“prejudice
and bias”
against Orange. In particular, he cited this passage from the evaluation
report:-
“Although
Orange has a detailed description of its communication strategy consideration
of the possible reception of the Orange name in the Irish market is
lacking.”
Having
suggested that this appeared to have emanated from Denmark, he added:-
“It
is clear evidence of a highly subjective and prejudiced observation with no
backing of a factual kind to justify it. And it is the obverse of the Irish
touch ...”
Counsel
returned in his opening to the issue of handset subsidies to which I have
already referred. At this point, he was dealing with the way in which
Orange’s proposal, deriving from the handset subsidies, to have a binding
period of twelve months, was dealt with in the supplementary analyses which
formed part of the third phase of the evaluation process. The report at this
point was addressing the possibility that the Orange proposal might be in
conflict with EU Regulations on competition and might also not be in accordance
with standard operating procedures outside Ireland. The conclusion arrived at
in the evaluation report was that
“-
Orange’s proposed bundled tariff packages combined with an initial
binding period of twelve months apparently do not conflict with any EU regulation
- Orange’s proposed bundled tariff packages combined with an initial
binding period of twelve months apparently follow the practice as used by the
two existing Irish GSM operators
-
Looking at experience from other mobile markets with a high penetration handset
subsidies may be adequate if a third operator has to penetrate the market, but
in relation to ordinary residential users, an initial binding period of twelve
months can hardly be considered as standard operating practice outside
Ireland.”
The
terms
“bundled”
or
“unbundled”
should be defined at this point. In the case of an unbundled subscription, the
subscriber pays for access to the network only (usually on a monthly basis) and
then is charged for each second or minute, as the case may be, of use of the
phone in a month. This is analogous to the conventional billing methods used
for non-mobile phones. A
“bundled
package”
is a subscription package: the subscriber pays for both access to the network
and the use of a certain number of minutes on the network each month. The
subscriber then pays the appropriate rate per second or per minute after the
number of bundled minutes paid for has been used up.
The
evaluation report concluded that the Orange proposition seemed to have no
conflict with the present Irish practice except for the fact that the customer
could not buy an ordinary unbundled package. Meteor, in contrast, offered one
unbundled package, two bundled packages and a prepaid package. The report
concluded that, compared to Meteor’s proposition, Orange offered less
flexibility. The report also concluded that complaints under the competition
or consumer regulations as to Orange’s combination of a bundled package,
substantial handset subsidies and a twelve month’s binding period, might
be justified. It concluded, however, that
“a
final answer to the legitimacy of Orange’s proposition outlined
very
briefly in their application will require information at a high
level
of
detail.”
Counsel
commented that what he described as this
“misguided
legal analysis together with misguided purist competition theory in a highly
competitive market”
was remarkable.
The
system by which awards or scores were given to the individual segments of the
bids of Orange and Meteor has already been referred to. The marks allotted to
that part of Group A dealing with tariffs were given a weighting of 20%. The
specific indicator within that group described as
“commitments
and price development”
was given a weighting of 45%. As a result, 9% of the marks of the whole
competition were attributable to that particular indicator,
“commitments
and price development”
.
It is important to note in this connection that the weightings of 45% in
relation to
“commitments
and price development”
was not determined by the Steering Group until after the two bids had been
received and opened. Counsel submitted that the court should draw the
inference that
“the
weighting was established by a group of people who already knew its
consequences for the Orange application.”
This,
counsel for Orange urged, had not been signalled in any way by the tender
documents and was manifestly unfair and unreasonable.
Returning
to a topic which, as already noted, he had dealt with earlier in his opening,
counsel criticised the importance attached in the marking system to the
relative experience of Meteor and Orange in the Irish market. Counsel
continued:-
“I
would say, my Lord, that that goes not simply to irrationality, but also to
prejudice. Because, whenever that group sat down and worked out whatever they
meant by experience in the Irish market, it could only have been done in
circumstances that they would have already the Meteor and Orange bid and that
they knew that this new criterion was one which Orange was unlikely to meet in
so far as it offered no experience of the Republic of Ireland market.”
Counsel
also drew attention to a paragraph at p. 10 of the evaluation report which he
said was clearly erroneous and which was as follows:-
“[Orange]
seems to view the network (in) the Republic of Ireland as an essential part of
its present DCS 1800 networks in Great Britain and Northern Ireland and has
proposed no ownership based consortium with Irish or other partners.
Furthermore, no intentions to float the shares of the company on the Irish
stock exchange have been expressed in the application nor are there any
commitments to otherwise expand the ownership.”
Counsel
said that this statement was completely at variance with what the evaluators
had been told at the oral presentation and added:-
“That
is wholly unsustainable as a claim and shows again a biased and prejudiced
attitude.”
He
also made the following comment on that aspect of the evaluation report:
“That
is not just simply statements of observation of fact, that is observation of
fact with an edge to them, that somehow we were effectively colonists in
Ireland importing a service which was an extension of a UK service and that we
proposed to ignore Ireland economically and simply to establish a third mobile
telephony service, as though the Treaty of 1921 or 1922 had never been
signed.”
Counsel
then went on to refer to the shredding of documents which had taken place
during the evaluation procedure and said:-
“Yesterday,
my Lord, I conceded that there could not be a presumption
of
unreasonableness, but I now state as my submission to the court that there can
be no presumption of reasonableness in relation to a process which is
deliberately made opaque and not amenable to query. The court has ruled that I
am not entitled to call evidence and, presumably, that I am not entitled to
call for cross-examination people who made the decisions in question and I am
bound by that ruling. Accepting it as I do, my Lord, I submit to this court
now that in so far as the reasoning process has been deliberately shredded or
made inaccessible by making it an oral matter, in which every step was taken
with the unwished for exception of the three flip charts now produced, every
step was taken to prevent anybody from having access to the reasoning process
thereafter, save in so far as it is reflected in the evaluation report.”
(The
reference to the
“flip
charts”
is
to two further
affidavits
of discovery, which had been filed
and
opened to the court by counsel for the Director, who intervened for that
purpose at this point in the opening submissions by counsel on behalf of Orange.)
Counsel
for Orange also reiterated that the manner in which the marks were weighted
after the bids had been opened and examined was calculated to give rise to what
he described as
“a
prejudiced result”
.
Counsel
then went on to say that he was not in a position, nor could he reasonably be
expected to be in a position, to provide the court with evidence of biased or
prejudiced motive. He submitted that he was entitled to adduce evidence which
tended to demonstrate that what was done had no explanation or justification
other than bias or prejudice, however motivated and, secondly, that what was
done was not conformable with ordinary practice as internationally understood
for the conduct of competitions of this kind.
Having
referred to the fact that she was very conscious of the limits which she had
placed on the entitlement to adduce evidence and on the agreement of the
parties that it would be appropriate to adduce oral evidence in relation to
bias and prejudice, the learned trial judge asked counsel for Orange whether
there were other areas in respect of which he were going to bring evidence.
Counsel replied that, if the onus was on him to exclude other reasonable
explanations for circumstances in question other than bias or prejudice, he was
entitled to adduce oral evidence tending to negative the existence of any such
explanations.
That
concluded the opening submission of counsel for Orange. I have taken the
course of summarising it in some detail, because of the unusual circumstances
which arose in the present case. First, the relevant statute gave little
guidance as to the scope of the appeal before the High Court and, as already
noted, at an earlier stage, this had necessitated detailed submissions to the
trial judge and a reserved judgment by her. Secondly, again as already noted,
there were no rules of court in existence prescribing the procedure to be
followed on the hearing of the appeal. While my summary of the lengthy opening
of the appeal by counsel for Orange has been necessarily abridged and, in
particular, omits much material in relation to issues which were not pursued on
the appeal in this court, I think it helps to identify the issues which were of
importance both in the High Court and in this court and the manner in which the
proceedings evolved, if that is an appropriate phrase, in the High Court.
Three
witnesses were then called to give evidence on behalf of Orange. Two were
independent experts with knowledge of the regulation of the telecommunications
industry in the United Kingdom. Their evidence is dealt with in more detail in
the later section of this judgment. The other witness was Mr. Jonathan Rose,
the public relations manager for Orange in Northern Ireland, who gave
relatively brief evidence concerning certain coverage in the media of the
tender procedure. No other officers or employees of Orange gave evidence.
Four
members of the director’s staff, including Mr. McQuaid and Mr. Anderson,
then gave evidence on behalf of the Director. Two independent experts, also
with knowledge of the regulation of the telecommunications industry, gave
evidence on behalf of Meteor. No officers or employees of Meteor gave
evidence. Again, this evidence will be dealt with in greater detail at a later
stage in the judgment.
Having
heard closing submissions from counsel, the trial judge delivered a lengthy and
detailed reserved judgment on the 4th October 1999. She found in respect of a
number of grounds that the award of the licence by the Director to Meteor was
vitiated by bias and/or unreasonableness. She rejected, however, a number of
grounds relied on in this context and, in addition, said that
“it
is not my view that there was deliberate bias
of
a subjective nature on the part of the evaluators who gave evidence in the
course of the hearing.”
She
also found that the reasons given by the Director for refusing to award the
licence to Orange were not adequate in law, having regard to the provisions of
the 1983 Act. Her judgment concluded:-
“I
therefore make findings in favour of Orange on the claims made by it against
the refusal of the Director to grant it a licence, and I remit the matter back
to the Director for her further consideration.”
From
that judgment and order, the Director and Meteor have now appealed to this
court, save in so far as the judgment of the trial judge contains findings in
their favour. Orange have cross appealed against the preliminary ruling by the
trial judge
as
to the nature of the evidence she would allow to be adduced and the finding by
her that there was no deliberate bias of a subjective nature on the part of the
evaluators who gave evidence in the course of the hearing.
2. The
Evidence in the High Court
(a) Documentary
Evidence
(i) Tariffs
Reference
has already been made to some aspects of the tender document which were
relevant to this issue. It should also be noted that clause 1.6.2. provided as
follows:-
“The
Director intends to incorporate proposals made in the successful application
into the terms and conditions of the service licence to be granted.
“Any
discussions for this purpose with the successful applicant prior to granting
the service licence will be held in Dublin. Such discussions will take place
solely on the initiative of the Director.
1 “The
sole purpose of conducting such discussions will be to ensure that the
indications given by the applicant in its application and which form the basis
for selection are in conformity with the terms and conditions stipulated in the
service licence. Thus it will not be possible for the applicant to modify the
indications given in the application.”
Under
the heading
“tariffs”
,
at clause 3.4, the document said:-
“The
applicant shall provide details of the proposed tariff system based on the
services mentioned in para. 3.2 above. This shall include the rationale for
arranging the tariff system in the manner proposed, including ...”.
There
follows six sub-paragraphs, (a) to (f) and a concluding paragraph, already
quoted as follows:-
“(g) At
this stage, applicants should indicate any binding commitments on tariffs,
including any reductions predicated on more favourable interconnection charges
or other commercial conditions and downward trends over the licence
period.”
Section
2, Part 7 of the tender document sets out certain tables which each applicant
had to complete. Table 7.8 was described as
“maximum
tariffs”
and was subdivided into a number of headings: the applicant was then to insert
the relevant figures over a projected period of 15 years.
There
was annexed to the tender document a draft licence described as a
“indicative
draft”
.
Article 7, under the heading
“charges
to customers”
stated that
“the
provisions of Part 5 of the Schedule shall have effect in relation to
calls
originating
and
terminating in the State.”
Part
5 of the Schedule under the heading
“charges
to customers”
contained a sub-heading:-
“Further
details to be inserted following examination of commitments made by successful
applicant.”
In
the question and answer and procedure already referred to, at question 12, the
following question and answer appear:-
“Q: Do
the maximum tariffs indicated in table 7.8 form a binding commitment over the
period of the licence?
A: Yes,
but the maximum tariffs can be adjusted according to the actual inflation rate
in relation to the general assumption of a 3% inflation per year.”
In
the course of the Orange bid, at paragraph 3.4, it was stated
“the
tariffs described above do represent a significant discount to the tariffs
currently offered by competitors, but also to their expected tariff at time of
launch (Orange anticipates that the current operators will reduce tariffs in
the months leading up to the launch of the third entrant). If our expectations
were proven false, we would adjust our proposed tariff policy in light of our
competitors’ actions, with the objective of avoiding a price war but
maintaining a differentiated offer ...”.
Then,
under the heading
“COMMITMENTS
ON TARIFFS REDUCTIONS”
,
the following appears:-
“At
this stage, it is not appropriate or practical to give any binding commitments
on tariffs (including maximum tariffs). However, the applicant considers that
the tariffs will evolve over time in response to market initiatives and
competitive positioning ...
“Given
our experience, particularly from a competitive point of view and as a
stimulant for competition, the applicant wishes to retain its ability to
respond dynamically to changes in the market and may revise its tariff plans
accordingly.”
In
response to a question addressed to them by the secretary to the steering
group, Orange stated
“the
tariffs quoted in the bid are based in part on our assumptions of the
incumbents’ response to our entry, specifically that they will reduce
their tariffs ahead of that date. Should these forecast reductions fail to
materialise, it may be prudent that our differentiated offer, which will be
designed to meet the needs of our customers, can be set a level above that
quoted in the bid, while at the same time presenting customers with a highly
attractive price proposition and placing Orange in an effective competitive
position.”
The
Meteor bid, included four different types of monthly subscription plans, called
“bronze”,
“silver”, “gold”
and
“platinum”
respectively. At p. 3.25, it was stated that
“The
bronze plan provides a low cost of entry tariff plan for current subscribers
and non-subscribers with infrequent usage demands ... the bronze plan was
designed with low monthly rates of only IR£9. This package does not
include any bundled minutes, and its per minute charge has been set at a higher
rate to offset the low access charge ...”
At
p. 3.29, under the heading
“BINDING
COMMITMENTS ON TARIFFS”
,
the following statement appeared:-
“Based
upon Meteor’s objectives to raise Ireland mobile penetration rates
through affordable, innovative service, the company has designed a service
offering described previously in Exhibit 3-12. Upon winning the licence,
Meteor is committed to offering a minimum of these services at prices not to
exceed those listed in Exhibit 3-12 for the first year following commercial
launch ...
“While
Meteor is prepared to make this commitment, the company also recognised that
competitive pressures may necessitate even further price reductions in the
first and later years ...”
The
transcript of the oral hearing records one of the AMI representatives putting
the following to an Orange representative, Hans Snook:-
“Now
you are giving a lot of intentions and you are also stating that it is a
dynamic market, so that shouldn’t be your answer to my question, because
it is already stated there, but still I would like to pose the question to you,
if you can elaborate in excess of what you have already written on your
reasoning for giving so many intentions and I would say comparatively less on
the committing side.
“HS: I
want to speak just generally, quickly to that and let someone else take the
specifics ...
“I
think it is very, very difficult, particularly when you are so far ahead of
launch and not knowing what exactly is going to change in the market place, to
come up with, very specific tariff propositions ... so from that perspective,
I suppose that is why we have lots of intentions but maybe we are short on some
specific elements. All we can say that we will commit to is that we will be
competitive. It will be the best value for customers in the market, but
exactly what that means, on the day that we launch, I think it is very
difficult to say ...”
Another
member of the Orange team added:-
“...
it is simply too early to make a commitment that these tariffs would be the
tariffs that we launch with, but it is our firm intention that if the market
moves in the way that we have said we anticipated moving within the bid, that
we will launch with tariffs which offer something very similar to this, as a
competitive offering, to our customers.”
In
the written representations furnished on behalf of Orange to the Director
following her notification of her proposal not to award Orange the licence, the
following appears at para. 1.1.1 under the heading
“Tariffs”:-
“The
summary report on individual applications (the summary report) issued by the
Director dated 6th July 1988 stated that our application did not provide any
binding commitments on tariffs and tariff development. This had an impact on
the scoring of the tariffs dimension of our application.
“Orange
would now like to confirm that the maximum tariffs which were included in table
7.8 of its application are to be interpreted as binding maximum tariffs which
are offered to all customers and which will not be exceeded over the period of
the licence other than to be adjusted in accordance with the actual inflation
rate.”
In
response to a written question from the evaluators in the same terms as that
addressed to Orange, as to whether Meteor were offering binding commitments on
tariffs, the response was as follows:-
“To
this extent, Meteor confirms that the tariff decreases listed in items
23
-25 are to be considered part of our binding offer. However, as indicated in
Volume 8, section 8.2 Meteor is prudently requesting that the ODTR include
terms and conditions in the licence for DCS 1800 and GSM mobile telephony
service which would allow the third mobile operator to petition for adjustments
in the maximum tariffs. Meteor believes that some level of flexibility is in
the interests of all parties involved and is anxious to work with ODTR to
define such terms and conditions.”
In
the final evaluation report, the following conclusions were reached:-
“The
conclusion is that there are no binding commitments on tariffs from Orange
whereas Meteor has set out a proposed falling price development with commitments.
“Therefore
Meteor is awarded a “B” and Orange is awarded an “E”.
(b) Bonus
to Distribution Channels
Under
the dimension,
“marketing
strategy”
which had a weighting of 10%, there was an indicator of
“bonuses
to distribution channels”
which was weighted at 8% of the total 10%. The evaluation report awarded
Orange a B in respect of this indicator and Meteor a C. This represented a
difference between the scores of 0.008 (in percentage terms in relation to the
entire competition, 0.16%).
In
table 7.11 of the tables already referred to, operating costs were to be filled
in under a number of headings, including
“Bonus
to distribution channels”
,
“marketing
costs”
and
“personnel
and social security costs”.
At
para. 5.2 of the final evaluation report, the following appears, under the
heading
“Bonus
to Distribution Channels”
:-
“In
its business plan, Orange has budgeted for a significantly higher bonus to
distribution channels than Meteor although Meteor plans for more subscribers
than Orange, see figure 7. However, supplementary investigations
,
in
particular on the itemisation of the sales staff, tend to close some of the
gap between the two applicants.”
There
is then set out a graph illustrating the gap referred to and the Report, under
this heading, concludes
“on
the basis of the considerably higher bonus budget Orange is awarded a
“B” and Meteor a “C”.
(It
should be noted that, in response to a query from the secretary to the steering
group, Meteor had stated that
“all
employee costs have been included in line 48, personnel and social security
costs”.)
(c) Ireland
part of the Orange UK network
Reference
has already been made to the passage from the evaluation report cited by
counsel for Orange during the course of his opening submissions. The report
also stated (under the heading
“the
basic philosophy behind each application
”)
“Orange
seems to opt for a differentiator type of strategy in which Ireland is regarded
(sic) to be part of Orange’s DCS 1800 network in the UK and Northern
Ireland. This is supported by the fact that the Orange brand from the UK is
going to be used and that appealing one network tariffs are suggested and
thereby no surcharges for calls to Northern Ireland and to the UK will be
charged. This is an attractive proposal in relation to inward and outward
roaming.”
(d) Experience
of Irish market
Part
5 of the tender document under the heading
“Managerial
Aspects”
set out matters relating to competence and experience with which the applicants
were expected to deal. There was no mention of experience in the Irish market
as such. However, in the executive summary contained in Part 1, the following
appears:-
“The
description shall include the following items:
(a) The
experience of the applicant and any connected entities in the field of
telecommunications within and outside Ireland and their participation in other
mobile communications projects.”
(e) The
Belgian licence and the statement by Hans Snook
In
the final evaluation report, under the heading
“Track
recording”
it was stated that the aim of this process had been
“to
browse for information which may shed light on the consortium members or on the
information given, as (sic) to contradict the written information in the
application or the information given at the oral presentation.”
In
relation to Orange, the following comments were made:-
“no
information seriously compromising the information in the application has been
found. But we have found examples of minor discrepancies between facts and the
statements by Orange:
- Orange
has stated that they have applied for a combined GSM/DCS licence in Belgium.
According to our information, the licence in Belgium only applies to DCS 1800.
- Hans
Snook mentioned during the presentation that he was unaware of the application
of Meteor, but according to sources, Orange has even tried to create a
consortium together with the same group of companies behind Meteor.
(i) The
Belgian licence application
The
Orange application contained the following statement:-
“The
company is also part of consortium groups which made applications for DCS/GSM
licences in Belgium and Switzerland.”
The
official record of the licence in question to Orange in Belgium was as follows:-
“Licence
awarded in pursuance of the royal decree of 24th October 1997 concerning the
setting up an operation of DCS 1800 mobile phone networks.
“The
royal decree of 24th October 1997 concerning the setting up of an operation of
DCS 1800 mobile phone networks published in the official Belgian Law Gazette of
5th December 1997.”
Some
explanation of the technical aspects of this issue should be given at this
point. The DCS 1800 spectrum was clearly available to Orange under this
licence and would also be available under the Irish licence in issue in the
present proceedings. (According to the information memorandum supplied to
tenderers by the Director,
DCS
1800 technology was less effective in providing coverage in rural areas
compared to GSM.) As noted the Belgian licence in its terms did not give any
access to the GSM spectrum. The evidence was, however, that they had access to
what was called the GSM extension band (E-GSM): the evidence was also to the
effect that this band, unlike the primary GSM (P-GSM) spectrum, was not usable
at the time of the hearing in the High Court, but could be potentially usable
in the future.
(b) The
statement by Hans Snook
Hans
Snook was recorded in the oral presentation as saying:-
“Hutchinson
is a very very large conglomerate based in Hong Kong with lots of cash
reserves. They decided, however, to make a financial investment in Western
Wireless PCS. Western Wireless PCS is a specific entity created to roll out
digital networks in part of the United States where they have been licensed.
Hutchinson, you should note, also has 5% in Western Wireless, the parent
company, and it is Western Wireless the parent company that is making this bid
with Meteor or through Meteor in Ireland. Hutchinson has no representation on
the main board of that company. In fact, we don’t even know what that
company intends to do. We were quite surprised when we saw Western Wireless
making a bid for this market. So if Western Wireless should win this licence,
there is absolutely no benefit to Hutchinson at all, because its interest is
purely in the US side of the business. I also happen to be a board Director on
Western Wireless PCS. The reason I was asked to advise them and guide on
building digital networks in the United States and the markets in which they
operate, so I am very very surprised to see them making a bid here. It was
something that we are not aware of so I just want to say again to make it clear
that there is no two way advantage to Hutchinson no matter who wins. It is
important for Hutchinson that Orange wins this bid.”
(f) The
summary report in the case of Orange
As
already noted, in addition to notifying Orange and Meteor of the result of the
competition, the Director issued to each of the applicants what was called a
“Summary
Report”
.
That furnished to Orange stated that the application submitted by them was
generally of a high standard and was considered
“credible”.
However,
under the heading
“Tariffs,
marketing strategy and services”
,
the report stated that Orange’s application was
“not
particularly strong on tariffs”
.
One of the matters mentioned was that it did not, in view of the Director,
provide any binding commitments on tariffs and tariff development. The report
concluded that
“there
are a number of areas where the score achieved could have been improved by the
provision of additional information or by an alternative approach. Some
examples include:
- commitments
to tariff levels and tariff developments,
- approach
to acquisition of sites and permissions, where more evidence of preparatory
work could have been provided,
- performance
guarantees with proposals on performance targets and penalty amounts.”
(g) Written
representations on behalf of Orange
In
their written representation delivered pursuant to s. 11 (2b)(g) of the 1983
Act, it was stated on behalf of Orange that
“By
the Director’s own standards ... Orange is considered eligible for a
licence. Nevertheless, the Director’s appraisal of Orange’s
licence had caused the Director to identify certain areas for enhancement in
Orange’s application and it is the purpose of the representations which
follow to address these with a view to convincing the Director to grant Orange
a licence.”
There
followed detailed representations in relation to the following areas:-
(1) Tariffs,
marketing strategy and services,
(2) Acquisition
of sites and permissions and environmental issues,
(3) Financial
aspects and experience/expertise,
(4) Performance
guarantees.
It
has already been pointed out that, in this document, Orange confirmed that the
maximum tariffs were to be interpreted as binding maximum tariffs.
Some
passages in this document were undoubtedly intended to do no more than clarify
aspects of their bid which Orange felt might have been misunderstood by the
Director. Others introduce new material, such as an enhancement to its billing
system (
“the
Orange value promise”
)
and the standard form of contract with their customers in Great Britain and
Northern Ireland, which had not been previously available to the Director.
(b) Oral
Evidence
Mr.
Robert Young, the first independent expert witness, to give evidence on behalf
of Orange, was a Director of the competition and regulation unit within the
management and consultancy practice in London of Price Waterhouse Coopers.
During the prime ministership of Lady Thatcher, he was a member of her policy
unit which dealt with competition issues arising out of proposed
privatisations. Subsequently, he was appointed to the Monopolies and Mergers
Commission and participated in 17 enquiries conducted by the Commission. In
1993 he joined Coopers and Lybrand, concentrating on cases involving
competition policy, 13 of which were concerned with the telecommunications
industry. He had also been involved with other statutory regulators and
advised the local authority in St. Petersburg in Russia on the regulation of
the local telecom operator. He had also given advice in relation to the
operations of a telecommunications company in Sweden.
Mr.
Young said that he had read the principal documents in these proceedings. He
said that, in his view, the fixing or adjustment of the weightings of the
indicators after the bids were opened was
“astonishing”
and not best practice. He also said the issue of handset subsidies was an
important issue in mobile telephony and that its absence from the indicators
decided on after the bids had been opened was
“of
significance”
.
He also said that a statement that the evaluation had been conducted in
accordance with the methodology and procedures laid down in writing and
approved prior to the closing date for submissions of applications was not
correct.
Mr.
Young further said that he was not aware of any case in which the weightings of
indicators had been either moved or determined after the bids had been read.
This was based, he said, on the information that he and his colleagues had been
able to gather in seven countries, i.e. Israel, Peru, Denmark, Norway, Sweden,
Belgium and The Netherlands.
Mr.
Young said that, in his experience of competitions and applications to
regulators, he had never come across a situation similar to that which had
arisen in the present case where a consortium member had withdrawn on the day
of the application. He thought that, in the present case, the withdrawal of
such a prominent
“player”
in telecommunications as AT & T was
“particularly
significant”
.
He said that he would have expected the evaluators, in those circumstances, to
explore why AT & T withdrew. While that might be regarded as the receipt
of new information which was not permissible under the rules of the
competition, he said that, if that were a concern, it would have been
preferable for the Director to consider suspending the process and inviting the
parties to reconsider the bids.
As
to the statement in the evaluation report that the applicant seemed to view the
network in the Republic of Ireland as an essential part of its networks in the
United Kingdom, Mr. Young said that he had found no material in any of the
documents which supported that view.
As
to the
“strategic
alliance”
An Post, Mr. Young said that there was no concluded agreement between Meteor
and An Post and, had he been advising Meteor, he would have urged them to have
a concluded agreement with An Post conditional only on the award of the
licence. Nor were the merits of the An Post distribution plan thoroughly or
objectively assessed.
Mr.
Young said that he thought the reference to the
“Irish
touch”
was irrelevant and, in any event,
“condescending”.
As to the question of handsets subsidies, he thought that a competent
evaluator would have recognised their significance and made sure that both
applicants - and not simply Orange - were given the opportunity to explain what
the plans were in relation to handset subsidies.
Mr.
Young said that the method adopted in the evaluation procedure of comparing the
tariffs proposed by Meteor and Orange, would not have given the evaluators an
appropriate comparison between like and like. He said that this should have
been evident to the evaluators and, if it was, and they failed to draw it to
the attention of the Director, that would been indicative of bias. Similarly,
if they drew it to the attention of the Director, that would be indicative of
bias on the part of the Director.
Mr.
Young also expressed the view that the failure to explore the strength of the
strategic alliance with An Post was also indicative of bias. He contrasted
this with the treatment of the handset subsidy issue, which would be easy to
quantify, but was ignored. He also said that he could not understand why
Meteor were awarded a higher mark for their understanding of
“local
issues”
since they were not defined and it was not clear why it resulted in a
significantly higher mark for Meteor under that heading. Nor did he understand
why, in relation to financial guarantees, where Orange offered none and were
awarded the lowest mark available, Meteor were awarded the highest mark.
Mr.
Young said that, on reading the documents, he was unable to detect any occasion
on which Orange was given a mistaken benefit in terms of the marking and that
that had driven him to the conclusion that there was bias or prejudice
“somewhere
in the evaluation”
.
Cross-examined
on behalf of the Director, Mr. Young agreed that his only University degree was
in languages, that he had no engineering or accountancy qualifications and no
technological expertise in mobile telephony. He also agreed that he had never
worked in a telecom regulator’s office or on behalf of any telephone
regulator. He agreed that, unlike AMI, he had never designed, marked or
evaluated a mobile phone competition such as was under consideration in this
case.
Mr.
Young did not agree with the suggestion put to him in cross examination that,
in this type of competition, as opposed to the auction competition, it was
inherent in the nature of the competition that the weightings given to the
different dimensions would not be disclosed in advance to the bidders, since it
would lead to bids being deliberately tailored, whereas the real object of the
competition was to discover the actual strengths of the bidders under different
headings. Nor did he agree that the wording of the tender document would have
indicated the importance that would be attached to commitments to binding
tariffs.
Mr.
Young also said in cross examination that, while he thought the document which
he had read indicated bias or prejudice at work in the evaluation process, he
was not in a position to say who amongst the twelve or more persons who were
engaged in the evaluation process on behalf of the Director was guilty of bias
or prejudice or what the reason for such bias or prejudice was.
Cross-examined
by counsel on behalf
of
Meteor, Mr. Young agreed that, while he had said in his direct evidence that
the weighting of indicators after the bids had been opened and read was not in
accordance with
“best
international practice”
,
he was unable to identify any tender documentation relating to the seven
countries he had referred to which gave more information on this matter than
the information provided to applicants in the Irish tender document.
Mr.
William Wigglesworth, the second independent expert witness to give evidence on
behalf of Orange, was an independent advisor on telecommunications regulation.
He had his own consultancy company and worked with other groups advising
governments, regulatory bodies and other organisations on telecommunications
regulation. He had become such an advisor on his retirement from the office of
telecommunications in the United Kingdom. He had been deputy director general
of the office of telecommunications in England (known as Oftel), the regulatory
body in the United Kingdom. He had been involved in the assessment of all the
competition, that Oftel was involved in, but said that he was not an expert in
conducting such competitions: his forte was
“setting
the regulatory scene”
.
Mr.
Wigglesworth said that he had read the principal documents in the proceedings
as well as some of the transcripts of evidence.
Mr. Wigglesworth said that the adjustment of the weightings of the indicators
after the bids were opened was
“less
than wholly desirable”
.
He said that, in accordance with the advice from the European Commission to
national regulatory authorities, all criteria should be fully revealed to the
parties. He said that in particular the weighting subsequently attached to
tariffs was
“surprising
and unusual”
and could not have been predicted. He said that, in accordance with
“best
practice”
that should have been brought to the knowledge of the applicants in the tender
documents. He said that it reflected an assumption that it was sensible to
enter into binding commitments for some years ahead in a market with fast
developing technology where the future development of the market was uncertain.
It also indicated a strong preference towards a low price approach to the
market which might not be a sensible market entry strategy for a third
operator. He said that Orange, in declining to give any binding commitment on
tariffs, had adopted a
“very
sensible approach”
to a rapidly evolving market situation.
Mr.
Wigglesworth said that he was
“amazed”
that notes or documents generated at the working groups were shredded. The
fact that the Director was a party to the shredding, he said, was
“very
surprising and ... reprehensible”
.
Mr. Wigglesworth also said that he was
“very
surprised”
that the Director had not seen fit to investigate why AT & T had withdrawn
from the Meteor consortium and that the investigation on behalf of the Director
was confined to ascertaining who would take up their 10% share. He said that
this appeared to him greatly to damage the credibility of the Meteor consortium
and that if he had been the regulator he would have wanted to review the
situation to see whether the application was still valid.
That
concluded the direct evidence of Mr. Wigglesworth. Before cross examination
began, counsel on behalf of Meteor objected to the admissibility of the
evidence on the grounds that, even if were accepted by the court, it could not
amount to evidence of bias and, accordingly, was excluded having regard to the
earlier ruling of the trial judge. The trial judge ruled that the evidence was
admissible on the ground that it might, in addition to the evidence of Mr.
Young, constitute evidence of bias, including what had been referred to as
“institutional
bias”
.
Cross-examined
on behalf of the Director, Mr. Wigglesworth agreed that the evidence had
demonstrated that in the case of a number of recent tenders for mobile phone
competitions in different European countries, the amount of information as to
group weightings furnished in the tender documents had not been any greater
than in the Irish tender and in some cases was less. However, he also said
that obviously these countries were
“not
perfect”
in their approach. Asked to explain what the reason for any bias or prejudice
on the part of the Director or the evaluators or both in favour of Meteor and
against Orange might have been, Mr. Wigglesworth said there were two
possibilities. The first was that Orange were not
“not
Irish enough”
.
The second was that the real intention of the Director was to ensure that the
new licensee would not be too successful in the market, but would simply
stimulate the incumbent licensees into improving their performance. This could
explain why Orange was, as he thought, effectively cut out of the competition.
Pressed as to why, if that were her intention, the new licensee was to be given
what her counsel described as a
“head
start”
in the market by having exclusive access to the DCS 1800 band until the year
2000, he replied that there were disadvantages as well as advantages resulting
from this.
Questioned
about the topic of binding commitments to tariffs, Mr. Wigglesworth said that
the weighting attached to this indicate reflected what he called a
“hidden
agenda”
of the Director: i.e. an obsession with the need for
“low
price competition”
which had not been adequately signalled in the tender documents and that this
was evidence of bias.
Cross-examined
by counsel on behalf of Meteor, Mr. Wigglesworth agreed that his central
criticism of the entire process was the fact that some of the weightings and
indicators had not been specified in advance to the applicants and that this
was also central to his view that the process had been vitiated by bias. He
said that if it had been made clear to the applicants that the object of the
competition was, as he saw it, to open the market to a low cost entrant, the
possibility of bias would have been, if not eliminated, at least greatly
reduced.
The
first witness to give evidence on behalf of the Director was Mr. John McQuaid,
who was the head of the technology division in the office of the Director. He
was an engineer who had worked for over two years at the engineering department
of the British Broadcasting Corporation in London on television operations and
maintenance. He then joined the engineering branch of the Department of Posts
and Telegraphs and, on its establishment, transferred to Telecom
Éireann. In 1994, he joined the Department of Transport, Energy and
Communications, as it was then known, as the head of the technology division.
In that capacity, he was responsible for the management of the radio frequency
spectrum but was also involved in the start of the liberalisation of
telecommunications. He was on the steering group of the committee for the
award of the second mobile licence. He was then involved in the preparatory
work for the establishment of the office of the Director and moved to the
Director’s staff in the middle of 1997.
Mr.
McQuaid said that he had been asked by the Director to act as chairman of the
steering group which was responsible for the overall conduct of the competition
with assistance from consultants. The consultants were selected under the
European procurement procedure: an advertisement was first placed in the EU
journal, a number of bids received and adjudicated on and ultimately Anderson
Management International of Copenhagen were selected as consultants. He said
that the office did not have all the expertise that was required to run a
competition of this kind and that, in any event, the steering group wished to
have the assistance of consultants of some standing who had carried out
competitions of this type before. Nor did his office have the sufficient human
resources to undertake this work themselves. It was decided to have a
comparative evaluation or
“beauty
contest”
rather than an auction, as the objective was to stimulate competition in the
mobile phone market so that
“better
service, choice and value for money”
would be offered to the consumer.
Mr.
McQuaid said that the tender document was designed by the steering group in
consultation with AMI.
Mr.
McQuaid then gave a summary of the initial stages of the tender procedure
culminating in the reception of the bids from Orange and Meteor. He said that
he had no personal connection whatever with either of those companies. Nor had
he any idea at that stage of what the outcome of the competition was going to
be or any views as to what it should be.
Mr.
McQuaid then gave evidence in detail as to the manner in which the steering
group proceeded with the evaluation of the bids. He said there were twelve
evaluations sessions in all, one corresponding to each of the twelve
dimensions. Each of the sessions was chaired by a representative of AMI and
contained representatives from both AMI and the Director. At these meetings,
flip charts or white boards were used: the indicators for the particular
dimension in question were discussed and the indicators decided and written up
on the flip chart. Each of the indicators in turn was then considered and
evaluated until such time as the working group reached a consensus on what the
score of the indicators should be. It was scored either A, B, C, D or E which
corresponded numerically to 5, 4, 3, 2 and 1. The sessions lasted typically
from two to three hours. Mr. McQuaid said that he attended nearly all the
sessions himself, so as to ensure that they were being conducted in a broadly
similar way. He said that the key decisions at the evaluation sessions were
(a) the
identification of the indicators,
(b) the
score for each applicant against each of the indicators;
(c) the
weighting to be attached to each of the indicators, such that the weightings
would total 100% of the dimension associated with the indicators.
One
example of his subsequent adjustment in scores given by Mr. McQuaid was in
relation to
“guarantees
from backers”
,
one of the indicators in respect of the dimension described as
“solidity”.
He said that at the original working group meeting on 7th May, Orange was
awarded a D and Meteor an E for this indicator, but that following a telephone
conversation between Michael Thrane of AMI and himself sometime between 19th
and 27th May, it was agreed that these scores were too low as each applicant
had demonstrated some support from financial backers. Accordingly, each of
them was increased by one grade, Orange being awarded a C and Meteor a D.
Mr.
McQuaid also said that, also arising out of
the
“solidity”
dimension, the indicator
“financial
strength of the consortium”
was re-marked. Originally Meteor had been scored with a
“D”
and Orange with a
“C”.
However, he said there were two concerns when the steering group came to
review the scores. First, it was thought that they had not taken sufficient
account of the weaker members of that consortium and had unduly concentrated on
the 60% majority partners, Western Wireless. Secondly, they had looked at the
financial profiles in the context of the service industry generally and had not
had sufficient regard to the somewhat different financial profile in the
telecommunications industry. He said that the working group considered that
the second consideration should have led to Orange being awarded a
“B”
rather than a
“C”
and that, taking account of the first consideration, Meteor should be awarded a
“D”
to take account of the weaker members of the consortium.
Mr.
McQuaid said that following this process of revision of the text of the
evaluation report a meeting of the steering group was held on the 11th June to
consider the final draft of the evaluation report. At that meeting, the
steering group collectively agreed with the scoring in the evaluation report.
He said that the Director was kept briefed from time to time on the progress of
the competition and that he provided a number of memos to her on its status.
Following the finalisation of the evaluation report, he said that he produced
the memorandum for the Director recommending that Meteor be ranked first and
Orange ranked second, to which reference has already been made.
As
to the oral presentations, Mr. McQuaid said that each of these lasted for a
period of three hours, the first hour being available to the applicants to make
a presentation of their bid and the second hour being taken up with questions
to the applicants which had been drawn up beforehand and available to the
applicants. The remaining part of the time was used for further questions from
the evaluation team. He said that identical procedures were adopted at both
oral presentations and that it was stressed on behalf of the Director that only
materials supplied in the bid documents would be taken into account: the
purpose of the oral presentation was to facilitate the evaluation team in
gaining a thorough understanding of the application and also to clarify key
issues.
Mr.
McQuaid said that, so far as disclosing the weightings of the dimensions and
indicators to the applicants in the tender documents was concerned, the view
was taken that it was sufficient to publish the five group weightings. He said
that the view both of the director’s staff and AMI were that if any more
of the weightings were disclosed in advance, there was a danger of the bids by
the applicants being tailored so as to gain the highest score and that the bid
documents would, in the result, be significantly less informative from the
point of view of the evaluators.
Mr.
McQuaid said that, after the tender document was issued and before the bids
were received, AMI produced the
“Reader’s
Guide”
in which were set out indicators or proposed indicators against each of the
dimensions. These were not
“set
in stone”
,
he said and ultimately they decided on 69 indicators which corresponded
“very
closely”
to what was in the Reader’s Guide.
Mr.
McQuaid said that the reason for not fixing the indicators before the bids were
received was that this would have unduly fettered the discretion of the
evaluation team. Had the indicators been fixed in advance, the evaluators
might have found that, in the case of a particularly imaginative proposal,
there was no relevant indicator. He said that the technology in this industry
was moving very fast and that it was, accordingly, important to have some
degree of flexibility in this area.
Mr.
McQuaid said that it appeared to the evaluators that, having regard to the
terms of the tender documents and the contents of the bids, Meteor had given
binding commitments on tariffs, but Orange had not. In these circumstances,
the evaluators decided that, while it was not included in the Reader’s
Guide, the process of evaluation would be significantly clearer if a separate
indicator in respect of commitment to tariffs and development were included,
rather than endeavouring to
“factor
in”
the binding commitments aspect in the other indicators. He said that the
commitment element was very important in relation to tariffs and hence it had a
very high weighting.
Mr.
McQuaid said that he understood the expression the
“Irish
touch”
,
which had originated with AMI, and similar expressions in the evaluation
report, to refer to the fact that Meteor appeared to have paid more attention
to how they would establish their network on the ground in Ireland and
distribute their products and that, in that context, the proposal of a
strategic alliance with An Post was relevant. He said that the Meteor bid
indicated that they had made initial contacts on the ground with a number of
major owners of sites and familiarised themselves with the planning regimes.
He said that the Orange proposals were not specific in these areas. He said
there was no question of there having been any bias on the part of the Director
of staff in favour of a company with a higher degree of Irish ownership or more
“Irish”
than Orange.
As
to the representations received from Orange under the statutory procedure
subsequent to their being notified of the proposal to refuse to grant the
licence, Mr. McQuaid said that all the representations made by Orange were
carefully considered and a written individual response given in the case of
each representation. He said that he himself had in no way pre-empted the
decision that would have to be arrived at when the representations were
actually made.
Mr.
McQuaid said that there was no bias on the part of the Director or on the part
of himself or any members of the evaluation team or on the part of their
consultants. He had approached the competition in an objective way and with a
considerable degree of precision. He was not aware of any reason or motive for
being otherwise than objective. He also said that he did not accept the charge
that he or other members of the Director of staff had deliberately disposed of
personal notes in order to avoid the discovery process and that in fact the
Director’s staff had gone to a great deal of trouble and effort to record
the process of the competition.
Cross-examined
on behalf of Orange, Mr. McQuaid agreed that there was nothing to suggest that a
“low
cost”
competition was being run: the object was to introduce a third competitor in
the mobile phone market in Ireland which would result in downward pressure on
prices and increased choice in service and quality for consumers.
Mr.
McQuaid was cross-examined at great length as to the weighting of 45% given to
the indicator
“commitments
and price development”
within the
“tariffs”
dimension. It was repeatedly put to him that the importance of this indicator
had not been adequately signalled in the tender documents and that, in any
event, Orange had given such commitments or, at the least, were in no different
position from Meteor in relation to the giving of commitments. He disagreed
repeatedly with both suggestions. As to the fact that this indicator had been
added only after the bids were received, he said that it was a necessary part
of the evaluation procedure that the indicators and the weighting attached to
them were not finally decided until after the bids had been received and
examined by the working parties.
Questioned
as to the withdrawal by AT & T from the Meteor consortium, he said that,
having regard to the 10% participation by them in the consortium, he did not
regard their withdrawal as a matter of great significance or one that required
the evaluators to embark on a wide-ranging investigation as to why they had
withdrawn.
During
the discovery process, a number of documents had been discovered by the
Director which indicated changes in the drafting of the evaluation report
before it was presented in its final form to the Director. These changes
included:-
(a) The
removal from the draft report of national flags intended to indicate the
country of origin of the participants in the respective bidders, with Union
Jacks indicating the British element in Orange and the United States and Irish
flags indicating corresponding national interests in Meteor;
(b) Changes
in the language used in the document such as the deletion of the description
“unprecedented”
of certain aspects of the Orange bid and its replacement by the adjective
“atypical”;
(c) A
change in a passage which indicated that, if Orange were to succeed, a question
would have to be addressed as to whether they were eligible as a licensee to a
passage indicating that the eligibility of both applicants should be addressed
again before the licence was awarded.
It
was suggested to Mr. McQuaid that, as the original drafts had emanated from
AMI, they reflected a bias or prejudice on the part of AMI against Orange which
the Director’s staff were at pains to mask by the use of more anodyne
language. Mr. McQuaid rejected these suggestions, saying that
(a) in
the case of the flags, the view taken in the steering group was that it was an
inappropriate and unnecessary form of presentation;
(b) the
alteration of the adjective
“unprecedented”
used by AMI to
“atypical”
which appeared in the final draft reflected a better understanding of the
linguistic nuances on the part of the Director’s staff than on the part
of AMI, which, he said, was understandable, however excellent the English
spoken by the Danish experts was;
(c) the
alteration in the passage as to the eligibility of Orange was rejected because
the steering group were unhappy with it and not by any desire to conceal
supposed bias on the part of the evaluators.
Cross-examined
as to the approach of the evaluators to the issue of handset subsidies, Mr.
McQuaid agreed that it seemed to have been assumed by the evaluators that
Meteor were offering them. He also agreed that Orange had suffered in the
marking process because, unlike Meteor they envisaged protecting themselves
against the complete loss of the value of the subsidy by insisting on their
customers entering into twelve months contracts. He agreed that the Meteor
offer did not contain any reference to a handset subsidy as such, but it was
clear that, like any other entrant into the market, they envisaged offering
some form of subsidy in relation to the cost of the handsets. As to the
suggestion put to him on behalf of Orange, that the supplementary analysis
carried out in the evaluation report as to whether the Orange proposal for a
twelve month contract was legal was an attempt to do
“more
damage
”
to
the Orange application, Mr. McQuaid rejected this, saying that the evaluators
were merely concerned with establishing whether Orange could, as a matter of
law, require subscribers to enter into the twelve month contract.
Pressed
as to why the evaluation report treated the proposed strategic alliance with An
Post as giving the Meteor application
“the
Irish touch”
,
Mr. McQuaid said that this expression had been used by the AMI group and, in
his view, reflected the general attitude in the steering group that Meteor had
done more local preparation on the ground, including their discussions with An
Post, than Orange.
The
next witness on behalf of the Director was Mr. Michael Anderson of AMI. He
said that he had obtained a Ph.D. based on a thesis on regulations within the
telecommunications field and that his first work experience had been with the
Danish regulator in 1983. He was there for four years and then spent two years
at the Department of Finance in charge of information technology. He then left
the public service to move into a consultancy business, where he was in charge
of the telecommunications aspects of the consultancy, both at the national
level in Denmark and also at the international level. He left that firm after
two years and established the firm called Anderson Management International.
He said that that firm was a management consultancy firm specialising in
matters related to assessing business cases, regulatory matters and particular
assignments related to infrastructures. He said they had a special department
with engineers and others who had profound technical knowledge in the field of
telecommunications in general but that the firm had a particular expertise in
mobile technology. The firm had advised a number of private clients, but had
also undertaken assignments for the Danish, Norwegian, Dutch and Irish
regulators (including, in the case of Ireland, not merely the Director, but her
statutory predecessor). They had also had a number of assignments for the
European Commission and the World Bank and other bodies. His firm had
particular experience of mobile cellular tenders, having been consultants in
Denmark, The Netherlands, Norway, Iceland and Ireland. Other members of his
firm had been engaged in similar work in Eastern European countries and
countries in the developing world. He had written articles on how to run
mobile tenders and, specifically, had written articles on the best methods of
comparing tariffs. He said that they had expertise in respect of the design
and running of mobile tenders.
Mr.
Anderson said that, in his experience, while it was important in the tender
document to have as much information as possible for the benefit of the
bidders, it would not be possible to foresee each and every indicator that
would be relevant. Thus, in the present case, it would not have been possible
to envisage beforehand that one applicant would provide binding commitments on
tariffs and another applicant would not. There were two ways of reflecting
this difference: one was by weighting each of the individual indicators
relating to tariffs and the other was by introducing the new indicator as to
commitments and attaching the weighting to that indicator. Both procedures
were objective, in his view, but the latter was more objective. He said that
he had never seen any tender document, including the Swedish tender produced by
the experts on behalf of Orange, in which the weightings to be attached to
different indicators were shown in the tender documents.
As
to the shredding of documentary material generated during the evaluation
procedure, Mr. Anderson said that, once AMI’s role in the procedure had
come to an end, the documents retained on their file in Copenhagen were
shredded in accordance with what he described as their
“strict
security procedures”,
adhered to in the interests of applicants or potential applicants. When he was
asked whether this had been deliberately done in order to ensure that documents
would not be made available to the High Court in the course of the discovery
process, counsel for Orange intervened to say that no such suggestion was being
made on behalf of Orange. (It will be recalled that counsel had laid
considerable emphasis on this aspect of the process in his opening submission.)
As
to the withdrawal of AT & T, Mr. Anderson said that it would not have been
right for the evaluators to probe this matter any further with Meteor: that
might have given Meteor a chance to improve their application, which was
impermissible in a beauty contest.
As
to the strategic alliance with An Post, Mr. Anderson said that this would have
the advantage over a chain of, for example, electrical shops, because they
would not be part of the national infrastructure. At the same time, enormous
weight could not be attached to the proposed alliance, since An Post was not
formally part of the Meteor consortium.
Mr.
Anderson said that he did not accept the proposition that he personally, or AMI
as a company, were biased. He said that the use of the flags in two of the
drafts of the evaluation report was the idea of a consultant with AMI who liked
that form of presentation, but that it did not appeal to the steering group.
As to the use of the word
“unprecedented”,
to him that simply meant
“without
precedent”
.
He did not think that it carried any particular overtones, but Mr. McQuaid
told him that it might.
Mr.
Anderson also said that there was no bias on his part in respect of any of the
scores that were awarded either to Meteor or to Orange. He said that there was
no reason why he should be hostile or not favourably disposed to Orange and
that the Orange application had been given the marks it deserved. He said that
his firm had had previous contact with Orange in relation to the Dutch tender
for the DCS 1800/EGSM spectrum. Orange were awarded the licence as the result
of that competition.
Mr.
Anderson said that he was the author of the phrase
“the
Irish touch”
in the evaluation report. He said that this had nothing to do with any
question of nationality, but rather was referring to the level of preparatory
work done by the bidder in question.
Mr.
Anderson said that the entire evaluation procedure had been conducted strictly
according to the evaluation criteria and that there had been no element of bias
or prejudice of any sort in the conduct of the exercise.
Cross-examined
on behalf of Orange as to how the indicator
“financial
strength of consortia members”
was approached during the evaluation process, Mr. Anderson rejected the
suggestion that it was wrong to exclude from their evaluation RF Communications
and the Walter group because of their relative financial weakness. He said
that it was precisely because of their financial weakness that they were not
regarded as contributing to the financial strength of the consortium: that
strength was effectively represented by those holding the majority interest in
the consortium. Pressed as to whether, even if Western Wireless had been a one
hundred per cent owner of the consortium, it should have been treated as weaker
than Orange, Mr. Anderson said that, even viewed in that light, Western
Wireless could be regarded as weaker in some areas, but stronger in others. He
agreed that the final report said that
“Although
having negative equity Orange has positive and increasing cash flows and a
highly capitalised market value and the award of a B was considered
.”
He
also agreed that in respect of Meteor, it was said:-
“WWCA
is solvent but has negative
and
decreasing cash flows and a capitalised market value materially lower than
Orange’s and the award of a C was considered.”
He
also agreed that this part of the report concluded that
“However,
WWCA represents only 60% of the ownership of Meteor Communications Plc.
described earlier and the financial strength of the Walter Group and in
particular RF Communications is less than that of WWCA. Accordingly Meteor is
awarded a D and Orange is awarded a B.”
It
was put to Mr. Anderson that the original B/C differential was increased to a
B/D differential because the earlier marking had not taken into account the
weakness of the two minority shareholders. Mr. Anderson disagreed and said
that in fact the mark was the same for Meteor in both instances, i.e. a D: it
was the score for Orange that was in essence reconsidered, Orange being given a
slightly higher mark
in
the final report. There followed these exchanges:
“Q. I
am going to suggest that is indeed what was done, Mr. Anderson, but only for
one reason: that it was recognised that to make a one grade differential
between the two applicants would have been manifestly unsustainable and
therefore instead of marking Meteor down to E it was decided that it would look
better to put Orange up to B and thereby create the two mark differential which
was thought to be necessary?
MR.
HOGAN [for the Director]: Just before the witness answers that question, could
I enquire respectfully to the court whether the allegation now being made is
that this mark was somehow deliberately manipulated to give the appearance of
impartiality when, in fact, it was not?
MR.
McDOWELL [for Orange]: Yes.
MR.
GALLAGHER [for Meteor]: That was not put to Mr. McQuaid in cross examination.
MR.
HOGAN:
It
was certainly a new allegation, as I recollect.
MR.
McDOWELL:
I
am putting to the witness that instead of moving it to C and E you made the
decision to make it B and D and that the purpose of that was to make it look
better at Meteor’s point of view (sic).
MS.
JUSTICE MACKEN: Just in relation to the objections Mr. Gallagher I do not
think that he has to put the point both to Mr. McQuaid and Mr. Anderson.
MR.
GALLAGHER: Mr. McQuaid was a party to the decision my Lord.
MR.
McDOWELL:
Bring
back Mr. McQuaid and I’ll put it to him.
MR.
GALLAGHER: I think something as serious as bias, if Mr. McQuaid was a part of
the decision, to say that they got together and deliberately altered to give
the appearance, I do think that that should have (been) put my Lord.”
Following
further lengthy exchanges, counsel on behalf of Orange said:-
“It
was certainly part of the Orange case and it is an essential part of the Orange
case that the changes made to this report, and it was Mr. Young who said so on
many occasions, were done with a view to disguising the bias of the people who
did it. They were not unconscious mistakes and I am sorry if it offends Mr.
Hogan’s sensitivity to realise now that I am alleging that some of these
changes were made with a view to disguising the prejudice which underlaid them
...”
The
trial judge then ruled as follows:-
“I
am going to allow this cross examination, even if it is just
de
bene esse
and I will come to no view in relation to it and you may make any submissions
you wish to make and you may ask any questions in re-examination that you wish,
Mr. Hogan. In so far as I want to find out whether or not there is any merit
in what Mr. McDowell is saying, this witness is permitted to be
cross-examined.”
Pressed
as to whether the evaluators had taken all reasonable steps necessary to
establish whether RF Communication, who were ultimately a 30% participant, were
financially capable of taking part, Mr. Anderson agreed that more could have
been done in that area. He did not agree, however, that the reason this was
not done was that it would
“weaken
the outcome of this competition further and make it less justifiable”
.
He said that there had been no attempt to hide the fact that there was a weak
spot in the Meteor funding.
Mr.
Anderson was cross-examined at length as to why there was no indicator in
respect of
“handset
subsidies”
,
although the Orange bid had specifically referred to such subsidies. He said
that, unlike tariffs which were the subject of regulation by the Director, any
subsidy in the provision of handsets was regarded as part of a bidder’s
marketing strategy. The evaluators had proceeded on the assumption that, in
the case of every potential entrant to the market, there would be some element
of subsidy in the supply of handsets and this would be covered by the indicator
“bonuses
to distribution channels”
.
He also rejected the suggestion that that part of the final report was
designed to establish that the Orange proposals on handset subsidies together
with a twelve-month contract and a
“claw
back”
provision
were not in conformity with EU or Irish law or were anti-competitive.
Mr.
Anderson also disagreed with the suggestion that the reference in the final
report to Orange viewing the network in the Republic of Ireland as an essential
part of its DCS 1800 networks in Great Britain and in Northern Ireland and had
proposed no ownership based consortium with Irish or other partners was
“a
wholly unwarranted and prejudiced statement”
about Orange.
The
next witness on behalf of the Director was Ms. Regina Finn, who was the vice
chairman of the steering group. She was the head of market operations with the
Director and had been with the office since it was set up in 1997. While she
did not claim any particular expertise in running competitions of this nature,
she did have a substantial involvement in the particular competition. She said
that, while hand-written notes taken during the various meetings had been torn
up, shredded or otherwise disposed of, this had not been done to frustrate any
discovery process.
Ms.
Finn said that she totally rejected and indeed took exception to the
allegations of bias made against the Director and her staff during the course
of the case. She said that neither she, the office of the Director or the AMI
were biased and that the procedure was carried out in a fair, objective and
non-discriminatory manner at all times.
She
said that the flags which had been inserted in the first draft of the
evaluation report were removed on her suggestion, not because they were
suggestive of bias, but because she thought they were neither particularly
accurate nor helpful.
Ms.
Finn said that it was absolutely untrue to suggest that, in the case of the
indicator
“financial
strength of consortium backers
”,
the marks were deliberately manipulated in order to give a false impression
and, in particular, in order to hide the fact that Meteor should have been
given an
“E”
under that heading. She did not think that an
“E”
would have been appropriate for the Meteor group, given the strength of Western
Wireless.
Ms.
Finn said that handset subsidies had been evaluated under the dimension
“marketing
strategy”
and Orange had scored well because of their clear strategy.
As
to the question of commitments on tariffs, Ms. Finn said that she was surprised
to have been faced with a situation where Orange had not offered binding
commitments. While binding commitments on tariffs were not mandatory, they
were certainly expected and, if somebody did not offer them, there were going
to lose substantial marks. However, it would have been possible for a bidder
to have won the competition even without giving binding commitments. She also
said that the course adopted of
“ring
fencing”
each of the indicators on tariffs and having a separate indicator in respect of
binding commitments to tariffs was fairer. The alternative approach would have
involved marking down Orange on some of the indicators and would have resulted
in less favourable marking for Orange.
Ms.
Finn said that the overall objective of the competition was to ensure that the
customer got the best deal in terms of lower tariffs, better choice of
services and better choice of operators. The tariffs issue was a very
important factor in that context.
On
the question of handset subsidies, Ms. Regan said that she was part of the
working group that dealt with this aspect, the chairman being Michael Thrane of
AMI. This group chose the indicators and, in relation to handset subsidies,
there was a discussion as to whether having the two indicators,
“bonus
to distribution channels”
and
“handset
subsidies”
was appropriate. The working group concluded that handset subsidies was a
“subset”
of the bonus to distribution channels. Handset subsidies was considered to be
a narrow indicator, since there were other methods of ensuring that the price
of handsets to the customer was low and competitive, e.g. buying handsets in
bulk and selling them on at cost or special promotional activities. There
could be either direct subsidies of handsets or there could be bonuses to
retail outlets who would in turn subsidise the handsets.
Ms.
Finn said that table 7.11 in section 2 of the tender document - one of the
“mandatory
tables”
which had to be completed by the bidder - under the heading
“Operating
Costs”
included headings such as marketing costs, bonus to distribution channels and
staff costs and a number of costs all of which would be relevant to a strategy
of ensuring that the customer got cheap handsets. A graph had been produced by
AMI comparing the relevant figures in the Meteor and Orange bid and, while the
total costs of both bidders were fairly similar, on some of the lines the
relationships were, as she put it,
“wildly
different”
.
One example was the fact that staff costs in both tables were radically
different, the relationship being about 15:1 as between Meteor and Orange. The
group was concerned that the tables might be somewhat ambiguous because there
might have been different assumptions made by both parties as to what to
include in each line. She said that one member of the group, Karen
O’Gorman, noticed that particular discrepancy and that the group agreed
that it would be appropriate to get clarification on this. One explanation
might be that Meteor had included all its personnel costs in the personnel
line, whereas Orange had included relevant personnel costs under other
headings. Thus its marketing personnel would be in its marketing costs and
its administrative personnel would be in its administrative costs. Because the
Meteor personnel were not included in the marketing costs, there was in the
result a substantial gap in the favour of Orange. Questions were asked of both
Meteor and Orange with a view to eliciting whether this was the reason for what
might otherwise have seemed a surprisingly large gap in the two marketing
budgets and it emerged that this was indeed the explanation. She said that
this was reflected in the evaluation report which stated that:-
“however,
supplementary investigations in particular on the itemisation of sales staff
tend to close some of the gap between the two applicants.”
Ms.
Finn said that, despite this narrowing of the gap, the marks were not changed:
while the supplementary investigation had confirmed the view of the working
group, they were of the view that Orange were still ahead so far as the
“bonus
to distribution channels”
indicator was concerned.
As
to the question of twelve-month binding contracts, Ms. Finn said that she had
some doubts as to whether there might be legislation which raised problems in
this area and that the AMI members of the group said that there had been some
recent developments in Denmark in that area. As a group, they decided that it
would be prudent to have this further investigated, which it was. She said
that there was no question of endeavouring to find something negative to say
about handset subsidies: they were evaluated positively throughout the bid
because they were one of the various means by which it could be ensured that
the customer got handsets at competitive prices.
Ms.
Finn said that, while AMI had the primary responsibility for drafting the
reports, the style in which they were written was not really consistent with
the way in which the Director and her staff would write reports. In
particular, they were structured and written by people whose first language was
not English.
Commenting
on Mr. Wigglesworth’s evidence that he had detected a certain coldness
towards Orange from a reading of the transcript of the oral presentation,
Ms.
Finn said that she was at the oral hearing and was not conscious of any
difference in treatment of the parties.
Ms.
Finn said that the evaluators were fully conscious of the fact that there was
no commercial agreement between An Post and Meteor and they evaluated the
contribution of An Post under the relevant indicator bearing in mind that this
was the case.
Ms.
Finn said that she had regular contact with the Director on all aspects of her
work, including this competition, and would have reported regularly to her on
all developments.
Cross-examined
by counsel for Meteor, Ms. Finn agreed that capping the licence charge at
£10 m. was of considerable significance: if the bidder had to pay a
significantly higher charge to the Exchequer, it would inhibit their ability to
charge lower tariffs. She also agreed that the fact that there was only one
licence being awarded made it even more important to ensure that there was
proper competition with regard to tariffs.
At
the outset of the cross-examination on behalf of Orange, Ms. Finn, like
Mr.
McQuaid, was questioned at length about the issue of binding commitments on
tariffs: like him, she disagreed with the suggestion repeatedly put to her
that the importance of this indicator had not been sufficiently indicated in
the tender documents and that, even if it had, Orange had either given such
commitments or, at the least, were, having regard to the wording of the tender
documents and their bid, in no different position from Meteor in relation to
the giving of commitments.
Questioned
about handset subsidies, Ms. Finn said that she considered that it was implicit
in the Meteor application that they would make use of such subsidies. She said
that they were not asked about any claw back provisions in relation to
subsidies because, unlike Orange, who had specified that the contract would be
for twelve months with a claw back provision, there was no reference to any
claw back provisions in the Meteor bid. Their real concern as evaluators was
to determine, from the information furnished by the two bidders, what degree of
choice and flexibility was being offered to the customer in terms of its
relationship with the operator. She said that Meteor had offered more packages
and more choice of terms of subscription and that was very important. She
rejected the suggestion that the failure to seek information from Meteor on
this matter was because they were biased against Orange.
Ms.
Finn disagreed with the suggestion that the reference to Orange regarding its
Irish network as an extension of its UK network was intended to convey to the
Director that Orange had a
“supercilious
approach”
to the Irish market. She said that the final report had not included a
reference to the statement at the oral presentation that Orange were prepared
to have a flotation on the Irish Stock Exchange because it was not thought
right to go outside the terms of the tender document. Pressed as to why the
report dealt with material as to the minority holding in the Meteor consortium,
she said that this was because that was done by way of clarification and it was
not, as it was put to her,
“a
clear example of quite malicious bias”
.
She agreed that one of the members of the Director’s staff drew
attention in an earlier draft to the fact that the possibility of a stock
exchange flotation had been mentioned at the oral presentation. She agreed
that the original text read:
“Furthermore,
no intentions to float the shares of the company on the stock exchange have
been expressed.”
She
also agreed that the reaction to the comment in question was to add the words
“in
the application”
.
She denied that this was in effect a lie because it suppressed the fact that
it had been mentioned at the oral presentation. She also denied the suggestion
that it was put in intentionally in order to mislead the Director.
Two
expert witnesses having given evidence on behalf of Meteor at this stage, which
is summarised later, the last witness called on behalf of the Director was
Ms.
Karen O’Gorman. She is a Bachelor of Arts in Economics and a Fellow of
the Institute of Chartered Accountants in Ireland and, at the time of the
competition was on secondment from AIB Corporate Finance to the Director for
six months. Her expertise was primarily in the area of financial accounting
and corporate finance. Her primary responsibility, as a member of the steering
group, was to focus on the financial and commercial aspects of the competition.
She was not involved in the entire competition, having been ill from
mid-November until mid-January and having left for maternity leave on the 22nd
May 1998. She said that, during her period of secondment to the steering
group, she at no time saw any evidence of bias and thought that the members of
the steering group conducted themselves in
“a
very professional and very impartial manner”.
She said that the objective of the competition, in her view, was to evaluate
the two bids received in an impartial manner, taking a number of indicators on
both a quantitative and a qualitative assessment in order to arrive at a
decision as to who would be the most appropriate candidate to be awarded the
licence and this, in her opinion, had been achieved. She had made a number of
“purely
back of the envelope type notes”
for herself during the course of the process and had shredded them shortly
afterwards.
Ms.
O’Gorman was asked about a comment she made on the first draft of the
final report (dated 2nd June). It was said that, for practical reasons, RF
Communications and the Walter Group could be disregarded in the evaluation of
the financial strength of the Meteor consortium, as they were not contributing
to its strength. She had commented that
“I
feel we are exposed here.”
1 She
went on to say in the written comment that the paragraph needed to state that
until the position of AT & T was clarified, it was not necessary to include
an assessment of either RF Communications or the Walter Group. When it was
clarified that they would now be taking a 30% stake, it was deemed necessary to
perform a supplementary analysis on RF in relation to its financial strength.
She had also said that it would be necessary to state whether this would affect
the overall mark award to Meteor for financial strength.
Ms.
O’Gorman rejected a suggestion made by Mr. Young in the course of his
evidence which, on one view, indicated that Ms. O’Gorman’s comment -
“I
feel we are exposed here”
- indicated bias on her part against Orange. She said that, on reading the
first draft, it was very evident to her that there was an incompleteness in the
analysis that had been done that required additional attention and additional
work and that that was her sole purpose in making that comment. She said that,
to her knowledge, the comments that she had made were acted on by the steering
group and an additional assessment done in relation to both RF Communications
and the Walter Group.
Asked
about the alleged manipulation of the marks under the indicator
“financial
strength of consortium members”
so as to ensure that Meteor did not get an
“E”,
Ms. O’Gorman said that she did not believe that the mark was deliberately
manipulated. She said it would have been
“completely
unfair”
to give the Meteor consortium an
“E”.
It
had been pointed out, in relation to this part of Ms. O’Gorman’s
direct evidence, that she had not been involved in the final allocation of the
marks since she was on maternity leave. However, she was permitted to give
evidence as an expert as to her view of the marks and she said that they were,
in her view, fair.
Ms.
O’Gorman also confirmed the evidence that had been given at an earlier
stage by Ms. Finn as to the possibility that, in relation to marketing
strategy, the applicants had classified their personnel costs differently. Ms.
O’Gorman also said that her understanding was that it would be quite
reasonable to expect binding commitments as to tariffs. She also confirmed the
evidence that had been earlier given as to how that matter was dealt with in
the relevant working group, when it appeared to be the case that Orange were
not giving binding commitments as to tariffs.
Ms.
O’Gorman also said that she attended the oral presentation and that she
thought the participants had been treated in exactly the same impartial manner.
Ms.
O’Gorman was cross-examined at length on behalf of Orange as to
methodology employed by her at the various meetings of the evaluators in
relation to the taking of notes etc. Questioned as to the decision not to
investigate the financial strength of minority participants in the consortium,
she said that that was not done at the meeting of the working group but was
done at a later stage. She reiterated that, although she was not involved in
the final allocation of the marks in respect of the indicator
“financial
strength of consortia members”
,
the Meteor consortium did not merit being marked at E and that D was a fair
mark. It was put to her that a statement in the evaluation report that
“the
award of a C was considered”
in respect of that indicator was misleading: she pointed out, however, that,
while it had not been considered at a meeting of the working group, she was not
in a position to say what had happened between the other members of the working
group and the steering group subsequently. Cross-examined in detail as to her
view that the revision in the marking would have reflected assessing the
strength of the participants in the context of the telecommunications industry
rather than industry generally, she rejected the suggestion that, at an earlier
stage, the assessment had been carried out with that factor in mind.
Cross-examined
as to the handset subsidies issue, Ms. O’Gorman said that her suggestion
that the considerable disproportion between the staff costs of Meteor and
Orange should be investigated further by way of questions put to the two
bidders was in order to ascertain whether the indicators in respect of
marketing strategy were being compared on a
“like
with like basis ”
.
She agreed that she had not carried out the analysis of the personnel figures
herself: that had been done, she thought, either by AMI or other members of
the Director of staff. Cross-examined about the details of the comparison
between the marketing budgets, she again said that the issue of handset
subsidies had not been specifically addressed: it was addressed as part of the
overall marketing strategy. They were not entitled to pose additional
questions to Meteor concerning handset subsidies, since that would have gone
further than merely clarifying aspects of their tender document. She agreed
that it was somewhat inaccurate to state, as the evaluation report had done,
that it was an itemisation of the sales staff which tended to close the gap
between the bidders in relation to the indicator
“bonus
to distribution channels”
.
The
first expert witness called on behalf of Meteor was Professor Yale Braunstein.
He is the professor of information management and systems at the University of
California at Berkeley. He had also been an Assistant Professor of Economics
at New York University and had held the same post at Brandice University. He
was also a senior vice president of Calba International, a telecommunications
consulting firm in Massachusetts. He had been the lead consultant with the
Israeli Ministry of Communications with regard to their second cellular licence
evaluation in 1994, where he personally drafted the bulk of the evaluation
report and led a team of outside people on every issue except engineering for
the Israeli Ministry. He had also been a consultant to the Swedish postal
telecommunications service with regard to the Swedish PCS tender and evaluation
in 1995 and had also been a lead consultant on the international tenders for
liberalising the international telecommunications market in Israel. He had
also acted as a consultant in other areas, such as tariff designs, marketing
plans, and business plans to bidders for cellular PCS licences in the US,
Canada, Brazil, Poland, Malaysia, Vietnam, China, Hong Kong and to the
Philippines. He had also been a consultant to the Federal Communications
Commission, the national independent regulator in the United States.
Professor
Braunstein said that he had familiarised himself with the tender documents etc.
in this case and the transcripts of evidence of the oral presentation.
Professor
Braunstein said that there were many ways of approaching the preparation of a
tender document. This one, in his view, was clearly consistent with
international practice and had a lot more details on weightings than, for
example, the Swedish document. It had opted for a straightforward two part
test, that was now common internationally. It seemed to him
“quite
a good job”
.
As
to the question of disclosing weightings in the tender document, Professor
Braunstein said that in the case of the Swedish tender, they had not assigned
the weights ahead of time, even at the group level. In Israel, they had
assigned weights ahead of time for the groups. The tender in this case was
somewhere in between and had features of both.
Asked
about the procedure under which the indicators and the weightings for each of
the individual indicators were not settled on or decided until after they were
read and marks allocated, Professor Braunstein said that that was
“quite
standard”
.
He said that the object in adopting that procedure was to provide as much
information to the applicants as possible, while on the other hand encouraging
creative bids which would be responsive to the tender and bring about
commercial insights into the way the market might develop. He cited an example
from Israel where 45% of the points were allocated in advance to two
categories, one on coverage and one on the extent to which the network would be
digital. All six of the bidders bid exactly the minimum necessary to get the
full points and, as a result, 45% of the points were
“essentially
meaningless”
.
Professor
Braunstein said that he thought the evaluation report was quite good: it
linked back to the tender document in ways that he could follow and was a
reasonable job,
“the
quality of the English notwithstanding”
.
It did a perfectly reasonable job of covering the key areas although, in a few
special cases, he might have chosen to do things differently.
Professor
Braunstein said that, in his experience, the asking of questions and the
holding of oral presentations were the most difficult part of the evaluation
process. One would like to elicit information on points that were unclear from
the document, while at the same time avoiding giving the bidders an opportunity
to present new information, challenge information presented by others or in
some way respond to press reports or whatever. He said that this distinction
was a difficult one to maintain in practice. He was reluctant to pursue issues
in terms of questions or at the oral presentation unless they were of major
import or had led to some misunderstanding.
Professor
Braunstein said that, in terms of the level of detail and analysis provided by
the evaluation report in this case, it was at least as good and probably better
than either of the other ones in which he worked as a consultant.
Asked
about the approach to the issue of An Post, Professor Braunstein said that, in
his view, the evaluators had used exactly the right standards in awarding
points for a creative approach, while at the same time recognising that there
was not a binding contract.
On
the issue of tariffs, Professor Braunstein said that it was clear from the
tender document that they were going to be important. Apart from the manner in
which the tariffs were dealt with in the tender documents, where, as here, the
licence fee was capped, the applicants would normally put in a lot of effort in
providing low tariffs and benefits to consumers. The fact that only one
licence was being offered and that it was the last of its kind in Ireland was
also of importance: it was clearly hoped that a third operator would provide
more price competition and services to additional groups of users.
On
the question of binding commitments to tariffs, he said that he thought that
the evaluators had done a very good job. Since Meteor had proposed that all
their tariffs would be binding in the first year and the
“bronze”
tariff would be available throughout the period, whereas Orange had entered
into no commitment for a zero bundled minutes tariff at all, he would himself
have been looking for some way of scoring more highly the tariff plan in which
there was a commitment. What the evaluator had done in this case, i.e.
singling out as an indicator
“binding
commitments and price development”
was one of the acceptable ways of assessing the respective merits of the bids.
Professor Braunstein said that the approach adopted in the evaluation process
to weighting the individual indicators in relation to tariffs was justified and
reasonable.
As
to the manner in which the financial strength of the Meteor consortium was
assessed, he thought that the officer of the Director had done a reasonable job
in getting additional information where it was thought it was needed. It was
clear from the way the consortium was set up that there was a single entity
that had both operating experience and a controlling interest in the
consortium. In his view, it was reasonable to focus most of the analysis on
the financial capability and operating experience of that entity.
Cross-examined
on behalf of Orange, Professor Braunstein said that it was quite clear to him
from reading the tender documents that a bidder giving a binding commitment to
tariffs would obtain higher marks as a result. He said that, in his view, the
approach adopted by Mr. Wigglesworth, i.e. that the regulator should go back to
the applicant and ask him to clarify the position would be
“exactly
the wrong approach”
.
Questioned
on the issue of the importance of handset subsidies in penetrating the Irish
market, Professor Braunstein said he thought they were likely to be in the
future an important component in entering and developing the Irish market.
Asked whether the evaluators should have compared the two bids in the light of
the fact that Orange had made proposals on handset subsidies and Meteor had
not, he said that that was an area where he felt strongly that there should be
an evaluation of what the bids actually proposed. The relevant criterion was
to look at the marketing expenses relative to the size of the system and the
size of the market. He agreed that contractual relations between the service
provider and the customer were relevant but had not been taken into account in
this evaluation, because the evaluators did not know what the contractual
arrangements with Meteor were.
Professor
Braunstein said that the withdrawal by AT & T did not go to the credibility
of the application at all: it went to the credibility of AT & T. He had
had experience in Israel of a bid going in with references to an operator who
subsequently transpired not to be participating. He said that in his view it
would not be a matter of concern to a regulator that AT & T had left the
process and that Western Wireless were not proposing to take up their 10%
holding. As long as there were satisfactory plans fully to finance the
enterprise, those matters were not an issue.
Following
the cross examination on behalf of Orange, the trial judge referred Professor
Braunstein to the paragraph in the tender document which stated:
“at
this stage applicants should indicate any binding commitments on tariffs,
including any reduction predicated on more favourable interconnection.”
She
asked whether there was any reason why an applicant would not be put on notice
that binding commitments within the overall tariff allowance would attract a
higher evaluation. The witness replied that he had understood that clause as
signalling to the applicants that they would receive higher consideration of
some sort for proposing binding commitments at that point. The transcript
continues:-
“535
Q.
MS.
JUSTICE MACKEN: And in relation to that do you say that the binding
commitments are sufficiently notified in this as having
the
significance which we have heard they have?
A. Before
I read the testimony I had no problem with drawing that conclusion. Now that I
have read all the testimony, I am not convinced that my commonsense
understanding is the correct legal understanding.
536.
Q.
MS.
JUSTICE MACKEN: You do not have to be worried about that, I am just looking
for assistance from you.”
The
second expert witness called on behalf of Meteor was Dr. Lee L. Selwyn. His
specific area of expertise was in relation to pricing and telecommunications.
He held a Master’s Degree and a doctorate degree from the Massachusetts
Institute of Technology and had carried out postdoctoral work at Harvard
University in public utility economics under a programme sponsored by AT &
T to conduct research on the economic effects of telephone rates structures
upon the computer time sharing industry. He had been actively involved in
matters relating to wireless telephony since early 1982 shortly after the
federal communications commission established its application procedure for the
first round of 800 megahertz cellular licences in the United States. He had
been involved in approximately 25 to 30 applications in the top ninety markets,
both as a consultant to applicants as well as a principal in ten applications.
The applications involved different forms of competition, including some that
were very similar to the one under consideration in this case. He had
testified as an expert on weight design, service costs analysis, forms of
regulation and other telecommunications policy issues in telecommunications
regulatory proceedings before 40 state commissions in the United States and
also before the federal communications commission and the Canadian radio
television and telecommunications commission. He had acted as a consultant to
numerous state utility commissions, the office of telecommunications policy,
the United Kingdom office of telecommunications and the equivalent department
in Mexico. He had published numerous papers and articles in professional and
trade journals on the subject of telecommunications service regulation, cost
methodology, rate, design and pricing policy.
Dr.
Selwyn said that he had concentrated on the tariff evaluation aspects of the
competition under consideration. Asked about the
“bronze
tariff”
,
he said that this was, in effect, a pure access and pure usage type of rate
structure and that it would not be true to describe it as a
“stunt”
tariff. It was, in his view, a viable and, he believed, attractively priced
offering for the low use type of customer.
On
the issue of handset subsidies, Dr. Selwyn said that the subsidisation of
handsets had been a practice in the wireless industry since
“almost
the very beginning”
.
At that stage, handsets might carry retail prices of well over £1,000 and
operators found that, without subsidising them in some manner, they would
simply not be able to get customers at all. He said he was not really
surprised by the absence of any specific reference in the tender to handset
subsidies, since it would be
“almost
suicide”
for an operator to enter the market without in some manner subsidising the
purchase of handsets.
Dr.
Selwyn said that the subsidisation could be effected either directly or through
bonus to distribution channels or through trade in allowances or various other
devices. The entrants were going to have to respond to prevailing market
conditions and he did not read the Meteor application as in any way precluding
the handsets subsidy. It might, however, have been inferred from the Meteor
application that it was not intended to require contracts nor did he see any
specific connection between the contracts issue and the subsidies issue.
Meteor might well have concluded that the likelihood of a significant enough
percentage of customers retaining the service was sufficiently high and that
they would be able to offer whatever handset pricing scheme they were going to
pursue without requiring specific subsidies. It would be unthinkable, however,
in his view for anyone to enter the market without intending to be competitive
with respect to handsets. He could not see that the Director’s approach
in the present case to the handset subsidy issue exhibited bias.
Dr.
Selwyn said that he thought the manner in which the rival tariffs were
evaluated in the present case was reasonable and that there was no evidence of
any bias.
Dr.
Selwyn said that, even if one accepted the view that the Director, as a matter
of law, could impose a binding commitment in the licence, the two applications
were expressing very different views with respect to their pricing philosophy
and their attitude towards competition. Orange was effectively signalling to
the incumbents that they need not worry: if they (the incumbents) did not
lower their prices, Orange were not going to lower theirs either. He regarded
this as almost a signal of a willingness to participate in a cartel like
pricing arrangement. Meteor, on the other hand, in his view, were signalling
an intent to set prices at a level that was well below those being charged by
the incumbents.
On
the issue as to whether the significant weighting attached by the evaluators to
binding commitments on tariffs was evidence of bias, Dr. Selwyn said that the
tender document in several important respects made it very clear that tariffs
were not only an important element of the decision process, but perhaps the
single most important element. He said that, while the bid itself was weighted
at only 10% the fact that it was capped at £10 m. was of great
significance, since the exchequer would be at a considerable loss. He said
that the Director was in effect letting the applicants know that this
constraint on the money being received by the exchequer should be reflected in
the tariff policies of the bidders. He did not regard the allocation of the
45% weighting to the indicator as to binding commitment on tariffs and price
developments as an indication of any bias.
Cross-examined
on behalf of Orange, Dr. Selwyn said that he thought the importance of the
binding commitments to tariffs was made as close to explicit as it could be in
the tender documents. He agreed, however, that he could not explain the
absence of a specific indicator as to
“binding
commitments on tariffs”
in the Reader’s Guide.
When
it was suggested to him that Meteor had reserved to themselves the right to
request the Director, in the event of their being awarded the licence, to
include a term in the licence which would allow them to change their tariffs,
Dr. Selwyn disagreed and said that he read it as indicating that they wanted
there to be a term in the licence that would, subsequent to the grant of the
licence, give them the right to petition for a change.
Questioned
as to whether his view was that the Director must have assumed that there was a
handset subsidy hidden in the Meteor plan, Dr. Selwyn said that he thought that
it was simply stated in a form that did not use that terminology. Since their
plan expressly spoke of bonuses to distribution channels, it clearly envisaged
a means of providing handset subsidies but allowed the distribution channels
some discretion in how to offer them, rather than having it come from the
service provider, which was quite common in the United States. He thought that
handset subsidies could be available in a number of different forms, i.e. bulk
buying, not marking up the price at the retail channel level and providing
trading allowances for existing handsets that would have no reuse value and
would be effectively discarded. Asked about the position of Meteor relevant to
people who bought a subsidised handset and threw it away within the first week,
Dr. Selwyn said that that was part of the cost of doing business: it was no
different from a customer walking into an Orange retail outlet, spending half
an hour or forty-five minutes of the sales person’s time and then walking
out without buying anything. It was not necessary, in his view, for the
Director to have asked where, in the Meteor marketing budget, was there any
provision for handset subsidies.
(3) The
Judgment in the High Court
At
the outset of her judgment, the trial judge, having explained the background to
the proceedings and the legislative framework, identified three issues as
arising on the appeal, i.e.
(a) the
allegation that the director’s decision was biased or was reached as a
consequence of a biased approach operating in the course of the tendering
and/or the evaluation process;
(b) the
allegation that the director’s decision to refuse to grant a licence was
unreasonable;
(c) the
allegation that the Director had failed to give reasons
(i) for
her decision to propose to refuse to grant a licence to Orange, and
(ii) for
her decision to refuse to grant the licence to Orange.
She
went on to say that, with few exceptions, the facts and matters which were
tendered by Orange in support of the claim based on unreasonableness were also,
the same facts and matters which supported the allegation of bias. She had, of
course, ruled at an earlier stage that she was not prepared to admit evidence
on the issue of reasonableness. The evidence on that issue was to consist
solely of the materials which were before the Director when she arrived at her
decision. The trial judge said that, in these circumstances, she had sought to
ignore oral evidence which tended to go only to the issue of reasonableness but
recognised that it was difficult to ignore such evidence and that there were
occasions when it had not been possible to maintain
“the clear and desired distinction between them”
.
The
trial judge then went on to consider in considerable detail the materials
relied on by Orange in support of the bias claim and the materials that were
admissible in support of the reasonableness claim. However, in order to place
those findings in their proper context, I think one has to turn first to the
legal principles in relation to the three issues which the trial judge
considered applicable in the case and which are set out in the later part of
her judgment.
On
the issue of bias, the trial judge referred to a number of well known
authorities in this jurisdiction and in the United Kingdom which emphasise the
principle that the adjudication of disputes by a tribunal, which is not only
impartial but seen to be impartial, is an essential feature of the
administration of justice and that the principle in question also applies to
tribunals and bodies acting in a quasi-judicial capacity. However, she
rejected the submission advanced on behalf of the Director that the authorities
relied on by Orange involved a personal connection between the decision maker
and one of the parties before him. She said that bias could take a variety of
forms and was not necessarily confined to cases of that nature. She drew a
distinction, however, between a legitimate preference, which in at least some
instances in this case had been exercised in favour of Meteor, and what she
described as
“true
bias”
.
The
trial judge also referred to a distinction drawn in the authorities between
objective or presumed bias, on the one hand, where the decision may be set
aside, not because there is anything to suggest that the tribunal was actually
biased against the aggrieved party, but because of a reasonable apprehension
that it might have been and, on the other hand, subjective or actual bias. She
said that in the latter case
“There
is a very heavy burden imposed on Orange to establish that the decision maker
in this case, or the evaluators, deliberately acted as to prejudice
Orange.”
On
the issue of reasonableness, the trial judge said that she was satisfied that,
in order to succeed, Orange had to establish a significantly erroneous
inference which was critical to the grant of the licence and which went to the
root of that decision. In this context, she said that she was confining
herself to a consideration of the documentary evidence available and the
submissions made to her.
Dealing
with the third issue, i.e. the alleged failure to give reasons for the refusal
to grant Orange the licence, the trial judge referred to the relevant
legislative provisions. These required the Director to notify the applicant
for a licence of a proposal by her to refuse the application and to include in
the notification the statement of the reasons for that refusal and the rights
of the applicant. The Director was also required to take into account any
representations the applicant might make within a specified period and, if the
Director decided to refuse to grant the licence, there was again a requirement
that the applicant be so notified, that the notification includes a statement
of the reasons for the decision and, where appropriate, of the rights of the
applicant which, of course, include an appeal to the High Court.
The
trial judge indicated that, in her view, the authorities which indicated
circumstances in which an administrative body could not be required to give
reasons were not relevant to the present case, since the Director was clearly
obliged by the terms of the relevant legislation to give reasons. She
concluded that, where, as here, there was a clear obligation to state reasons,
the reasons given must be
“clear
and unequivocal”
and enable the party to whom they are given to defend its rights and the court
to exercise
“its
appropriate supervisory role”
.
She also said that each case must be considered on its own peculiar facts to
establish whether or not those reasons do or do not meet the criteria.
I
now return to the findings of fact by the trial judge in the earlier part of
her judgment. I confine myself, however, to those findings which are in favour
of Orange and which were, in turn, the subject of the appeal to this court.
Orange relied on a number of other matters as evidence of bias against them,
but these were rejected by the trial judge and are not the subject of any
appeal to this court.
The
trial judge upheld the complaints made by Orange in respect of the manner in
which the following issues were dealt with in the course of the tendering
process and in awarding the licence:
(1) tariffs;
(2) bonus
to distribution channels/handset subsidies;
(3) subscriber
contracts;
(4) financial
management and solidity, including in particular the financial strength of
consortia members;
(5) experience
and expertise;
(6) the
strategic alliance with An Post;
(7) the
“Irish
touch
”
issue;
(8) the
statement in the evaluation report as to the essentially UK nature of the
Orange network;
(9) the
allegedly false statement as to the Belgian licence;
(10) the
allegedly false statement as to what was said by Hans Snook;
(11) the
changes to the draft reports allegedly made with a view to concealing the bias
of the evaluators.
The
findings by the trial judge in favour of Orange in respect of the first five
issues set out above were also the basis of her finding that the decision of
the Director should be set aside on the ground of unreasonableness, in addition
to the ground of bias.
In
relation to the last of these findings, i.e. the changes in the drafts, the
trial judge expressed her conclusion as follows:-
“I
am afraid I come to the view that the most likely reason why these two
sub-indicators were actually changed was because they appeared in the draft
reports to be too negative against Meteor. I am afraid I also come to the view
that the changes were made in a manner which did not accord with the tender
process as set out by the tender document.
“I
also come to the view that a reasonable person in viewing these decisions would
view them as being biased in favour of Meteor, and in consequence, against
Orange.
“I
do not accept the submission made on behalf of Meteor that these changes amount
to fraud. They really fall into no different category than the actual award
given, but not changed, in respect of the other indicators. The changes made
were not, in my view, made in accordance with the rules of the competition or
with the manner in which the awards were to be given, and the changes appear to
me to have been made without any supporting basis.”
The
trial judge then went on to set out, in the manner I have already described,
the legal principles as to bias which she considered applicable to these
findings. She then summed up her conclusions, on this aspect of the case, as
follows:-
“I
have, in respect of several of the allegations made by Orange, found that no
element of bias operated, whether subjective or objective. However, I have
come to the view that, in relation to several other elements, Orange have
established to my satisfaction a reasonable apprehension of bias. I am
particularly concerned to dismiss as not being of vital relevance to the
decision making process some of the elements on which a reasonable apprehension
of bias is established. For example, although the introductory section
concerning the Irish network being an ‘essential part of the United
Kingdom and Northern Ireland’ does not form part of the actual section of
the evaluation report in respect of which an award of marks was given, I
consider this to be an influential part of the report. On the other hand, I do
not consider that it is a critical part of the report, and absent any other
complaint would have little hesitation in rejecting an allegation of objective
bias. Having regard to the findings which I have made on the above elements,
it seems to me that, as to binding commitments, subscriber contracts and low
tariffs, each of these standing alone, would support a claim of a reasonable
perception of bias. When the several other elements on which I have made
findings are combined, however, it seems to me that a reasonable person would
justifiably consider and apprehend that there has been and was significant bias
on the part of the evaluators to such an extent that the decision of the
Director could not justifiably stand.
“It
is not my view that there was deliberate bias of a subjective nature on the
part of the evaluators who gave evidence in the course of the hearing.”
Having
then set out, in the manner which I have already described, the principles of
law which she considered applicable to the claim based on unreasonableness, the
trial judge said that she considered that the only two matters which merited
consideration under the heading of unreasonableness were “
experience
and expertise”
and
“guarantees
from backers”
.
She found that the claim of unreasonableness had been established in respect
of the first, but not of the second. She then summed up her conclusions as
follows:-
“However,
that leaves outstanding the very few items above together with the several
items in respect of which I have found that there was bias. Some of the bias
issues were not, strictly speaking, issues on which an award was given, for
example, the question of an Orange ‘one network’ concept, and the
suggestion that Orange had misled the evaluators in relation to the Belgian
licence and its knowledge of the Meteor bid. But several other headings were
those in respect of which awards were in fact given. These include
(a)
binding
commitments on tariffs,
(b) low
tariffs,
(c) terms
of subscriptions,
(d) the
issues surrounding bonus to distribution channels,
(e) guarantees
from backers,
(f) strength
of consortium members, and others.
These
individual awards, say Orange, must fall as being also unreasonable because
they were reached by means of bias, and cannot therefore be considered to be
reasonable ...
“It
seems to me that where, on a variety of issues, many of which were acknowledged
to be critical to the Director’s decision, the combination of these were
critical to the decision, it would not be correct to ignore the overall
combined effect of all the unreasonable or biased decisions, and to suggest
that each one must be viewed in total isolation.
“I
find that on the combined basis, as well as on the basis of bias alone, that
the decision of the Director cannot be sustained. On the facts which have
established bias, as set forth above, I find that those facts also support a
claim to unreasonableness.”
The
trial judge then went on to consider the third issue, i.e. the alleged failure
to give reasons. Having set out the legal principles which she considered
applicable and having referred, in particular, to the obligation on the
Director to observe confidentiality to at least some extent, she expressed her
conclusions as follows:-
“What
follows from this, in law, is an obligation on the Director to give full and
proper reasons, bearing in mind also the agreements she reached concerning
confidentiality for example. It is not, in my view, a valid legal basis for
refusing to give any further details, save for the ranking and the summary
report, for the Director to say that information on any greater detail might in
some way hamper the Director in any future tendering process which she might
envisage into the future. Nor is it a valid legal basis for refusing to give
any further information save for the rankings and the summary report, for the
Director to say that such information was of a confidential nature. It is
certain that trade or business secrets of parties ought to be protected, and
both parties agree to this. It may therefore mean that, as to the evaluation
report, and its availability, certain information would have to be protected
and protected even from the party requesting the information. This is a matter
which arises in many cases and many circumstances and it does not follow that
each and every part of the evaluation report contained information which was of
this sensitive nature. In the alternative, such information could be made
available, subject to appropriate undertakings, not directly to the opposing
bidder but to its independent advisors, an approach often adopted by the High
Court in matters of commercial sensitivity.
“However,
to refuse point blank to furnish anything other than the rankings and the
earlier summary report, which I find did not constitute reasons adequate for
Orange to defends its right, either at stage 1 or stage 2, is not legally
sustainable having regard to the scheme provided for by the 1983 Act.”
As
already noted, the trial judge, having made these findings, remitted the matter
to the Director for
“further
consideration”
.
From
that judgment and order, the Director and Meteor have now appealed to this
court. Notice of cross appeal was served on behalf of Orange in which they
seek to have set aside
(a) that
part of the judgment that refused to permit Orange to tender sworn evidence
(including oral evidence) on the issue of reasonableness,
(b) that
part of the judgment in which the trial judge, having made express findings of
fact in relation to changes in the draft evaluation reports, rejected the
contention of Orange that the evaluation process was affected by subjective bias.
(4) Submissions
on behalf of the Parties
On
behalf of the Director, it was submitted that the approach of the trial judge
was misconceived in law. Having correctly rejected the contention of Orange
that they were entitled to a complete rehearing on the merits by way of an
appeal, she held that evidence was admissible on the issue of bias alone and
that the issue of reasonableness was to be determined by reference to the
materials before the Director. She then, however, proceeded to admit evidence
which went entirely to the merits and substance of selected aspects of the
decision. She adopted an entirely novel approach to the issue of bias which
was erroneous and inadequately reasoned. It was further submitted that, in any
event, the facts in respect of which objective bias was found could not
properly support such an inference.
It
was further submitted that the approach of the trial judge to the issue of
unreasonableness was even more insupportable. Having held that this was an
issue on which no evidence, other than the materials which were before the
Director, could be admitted, the trial judge found that each of the instances
of bias found to exist earlier in the judgment could also, and without more, be
examples of unreasonableness. The difficulties in this approach were
compounded by the fact that the trial judge considered that she was obliged to
exclude from her consideration any evidence given on behalf of the Director or
Meteor which might have supported the reasonableness of the decision.
As
to the question of bias, it was submitted that the approach adopted by the
trial judge was inadequate and erroneous as a matter of law in the following
respects:
1 (a) It
was directed towards the merits and substance of the decision rather than the
position of the decision maker herself;
(b) It
concentrated on selected areas of the decision where Orange had alleged bias;
(c) It
invoked a concept of immaterial bias, i.e. bias which exists and is discernible
but which does not justify overturning the decision;
(d) It
resulted in the remission of the decision to the decision maker who has been
found to be objectively biased.
It
was further submitted that
(i) even
if the merits of the decision could be considered for the purposes of
determining bias, the trial judge was not entitled to decide the case on a
partial and selective basis;
(ii) in
the areas where objective bias was found, there were serious factual errors in
the decision of the High Court which undermined the conclusion reached as to
error on the part of the decision maker, let alone bias.
It
was further submitted that, until the decision of the High Court in this case,
the question of bias always involved an inquiry as to something other than the
merits and substance of the decision. If the High Court judgment were allowed
to stand, it would be possible to set aside a decision because of a perceived
error, labelled as bias, which would necessarily fall short of unreasonableness.
It
was submitted that there was no case in any jurisdiction which justified the
finding of bias in the present case. It was submitted that decisions such as
those in
R.
v. Sussex Justices Ex Parte McCarthy
(1924) 1 KB 256,
R.
.v. Gough
(1993) 2 All ER 724, 740 and
Radio
Limerick One Limited .v. IRTC
(1997) 2 I.R. 315, which had explained the legal concept of bias, lent no
support to the remarkable extension of the concept in the present case. It was
urged that it was difficult to understand how a conclusive determination of
objective bias could be compatible with an order remitting the decision for
reconsideration to the same decision maker.
It
was further submitted that the trial judge was in error in holding that there
could be findings of bias which could be dismissed as not being of
“vital
relevance”
.
It was said that, once bias had been found, it vitiated the decision because
it related to the confidence which could be reposed in the decision maker:
there is no such thing as an acceptable level of bias. It was urged that what
was being considered was not
“true
bias”
but rather a small number of perceived errors which, the court concluded,
cumulatively undermined the decision.
The
trial judge, it was submitted, simply moved from a finding in this case, that
the evaluators’ report was wrong in some limited respects, to a
conclusion that its authors, contributors and the Director were biased. No
attempt was made by the trial judge to weigh the powerful contervailing factors
which would lead to a contrary conclusion, i.e.
(i) the
absence of any of the traditional indicia of bias, i.e. pre-judgment,
prejudice, friendship, prior statements;
(ii) the
fact that no person was identified as being biased either subjectively or
objectively;
(iii) the
inherent improbability that all the director’s staff and the AMI staff
would share the same bias or alternatively that the unbiased members of the
staff would be overborne by one or more biased persons;
(iv) the
absence of any plausible motive for bias, either individual or collective;
(v) the
presence of a positive reason not to be biased, i.e. the necessity for both the
regulators and consultants to maintain their reputation for integrity and
impartiality;
(vi) the
finding that, in a significant number of respects, the claim by Orange in
respect of bias was not sustained;
(vii) the
fact that AMI was involved in the granting of a licence in the Netherlands to
Orange in March 1998;
(viii) the
fact that, in a number of respects, where an area for the exercise of judgment
existed, the judgment was made by the evaluators in favour of Orange.
The
submissions on behalf of the Director then went on to deal in detail with the
factual errors which were alleged by Orange to support the finding of bias on
the part of the Director.
As
to the question of unreasonableness, it was submitted on behalf of the Director
that there were four relevant aspects of the judgment:-
(i) the
ruling of the trial judge as to evidence;
(ii) The
rejection of all the complaints of unreasonableness which were not also relied
on by Orange in support of their claim as to bias, with one exception, i.e.
“experience
and expertise”
;
(iii) The
upholding of that challenge on the ground of unreasonableness; and
(iv) A
finding that the facts which had established bias also supported their claim as
to unreasonableness.
It
was submitted that the approach of the trial judge to the question of evidence
was inconsistent. Although much of the evidence at the trial took the form of
expert evidence, including evidence adduced on behalf of Orange, the trial
judge made little reference to such evidence in the course of her judgment and
said that it was the role of the court to decide if the tender document was
clear, was appropriately drafted or was unfair in any way to the bidders. It
was submitted that the tender document was a specialist document directed to a
special audience and that, accordingly, the trial judge should have had regard
to the evidence of those witnesses with actual experience of such tenders. She
had, moreover, failed to attach any significance to the absence of any witness
from Orange itself who was prepared to say that Orange had in any way
misunderstood the tender document or had been misled during the process of the
bid.
It
was submitted that the evidence alleged to support the case on bias was wrongly
admitted in support of the case on unreasonableness and was relied on by the
trial judge as supporting her finding on unreasonableness.
As
to the alleged failure of the Director to give reasons, it was submitted on
behalf of the Director that the trial judge was wrong in declining to treat the
summary report as indicating the reasons for the decision of the Director,
citing the decision of this court in
O’Keeffe
.v. An Bord Pleanála
(1993) 1 I.R. 39. Moreover, she appeared to have taken the view that Orange
were entitled to be told of the reasons why Meteor were ranked first and they
were ranked second, which presupposed that either party was entitled to know
the comparative reasons for the decision. That would be entirely inconsistent
with the Director’s duties of confidentiality.
It
was submitted that it was evident from the tender document that a comparative
evaluation and ranking would be a key determinant in the award of the licence.
Not merely would confidentiality be inherent in such a process: it was
expressly provided for in the tender document. It was submitted that the
decision of the Court of First Instance of the European Union in
Adia
Interim S.A. .v. European Commission
,
(1996) 3 CMLR 849 made it clear that, in a procedure of this nature, the
reasons given do not have to be extensive and there is, in particular, no duty
to give comparative reasons.
It
was submitted that, had the Director furnished Orange with the evaluation
report at the stage when she had given notice of her intention to refuse to
award them a licence and had the representations then made by Orange been based
on the merits of the competitive evaluation, this would have been tantamount
to a re-run of the evaluation stage of the competition. Had she acceded to the
case on behalf of Orange that their marks ought to have been raised
sufficiently and those of Meteor lowered so that Orange would be adjudged to
have won the competition, that would have amounted to reversing the result of
the competition without any previous notice to Meteor and Meteor would then
have been entitled to make representations following on a notice of intention
to refuse which in return the Director in theory might have to accept. There
would be no end to a procedure of that nature which would be of even greater
complexity if, as might easily have happened, three or more applicants had been
admitted to the second stage of the competition. It was submitted that it was
never the intention of the Oireachtas to set in place such unworkable procedures.
Counsel
on behalf of Meteor adopted the submissions made on behalf of the Director but,
in addition, put forward independent submissions in support of their notice of
appeal. However, it is unnecessary to set them out in any detail, as, broadly
speaking, they adopt the same approach as those of the Director.
On
behalf of Orange, it was submitted that their case on bias was not concerned
with the individual merits of the decisions, or with inviting the court to
re-evaluate the merits of individual decisions. It was rather the particular
procedure adopted by the evaluators, their behaviour during the evaluation and
the way, it was said, in which they on occasions departed from the prescribed
procedure which gave rise to what was described as the
“inevitable
finding of objective bias”
.
It was the inherently unfair features of the procedure which were adopted
(such as assigning weights to the newly specified indicators after the
evaluators had familiarised themselves with the bids and knew how the
assignment of such weights would influence the outcome) that produced the
danger that there might be bias.
It
was further submitted on behalf of Orange that none of the cases supported the
proposition that findings of bias could only be made, where there was some
connection between the decision maker and one of the parties or there was some
element of pre-judgment. It was submitted that the principle underlying
apparent bias was that there must be something in the factual circumstances
surrounding the process which led to the final decision, from which the
reasonable observer could conclude that the decision maker might well have
unfairly regarded with favour or disfavour the case of one of the parties.
It
was further submitted that none of the
“countervailing
factors”
relied on by the Director, such as the absence of any motive for bias,
precluded a finding of bias.
It
was submitted that, in the case of tariffs, the allocation of the weightings to
the individual indicators after the bids had been opened and assessed was
manifestly unfair and led to a perception of bias. It was particularly so,
given the introduction of an entirely new criterion into the process, namely,
the
“commitments
on tariffs and price developments”
in respect of which 45% of the marks attributable to tariffs were now being
allocated. It was particularly serious, given that tariffs were the single
most important individual element in the competition.
As
to the factual errors adverse to Orange which were correctly, as it were said,
found to have been made during the tendering procedure, it was submitted that
the crucial factor was that all the errors made were errors adverse to Orange
and no factual errors were made which were adverse to Meteor. This created the
apprehension of the possibility of bias.
It
was further submitted that, in the case of handsets subsidies, the failure of
the evaluators to ask any questions of Meteor as to the terms and conditions
they envisaged governing Meteor’s subscriber contracts and, in
particular, whether there would be any handset subsidies was another procedure
which indicated bias in favour of Meteor. The evaluators then, it was urged,
proceeded to demonstrate their bias against Orange by deciding to carry out a
supplementary analysis on the legality of its subscription contracts, although
no such analysis had been carried out on Meteor’s relations with their
customers.
There
was then further evidence of bias, it was submitted, in the attempt to
depreciate the fact that the Orange marketing budget was double that of
Meteor’s by the unwarranted suggestion that staff costs
“tend
to close the gap”
between Meteor and Orange on this issue.
It
was further submitted that the alterations in the draft reports supported the
findings of fact by the trial judge that these were indicative of bias. It was
also clear, it was submitted, that the language used by the trial judge
indicated her deep concern that the evaluators had altered the marks in
relation to the financial strength of the consortium members in order to
conceal their bias against Orange. These findings, it was said, were based on
the trial judge’s assessment, not merely of the relevant documentation,
but also of the oral evidence of the authors of the report and should not be
disturbed.
It
was further urged that the authorities demonstrated that the danger of bias
could be said to exist once there was a possibility - as distinct from the
probability - of bias. In particular, it was said, bias could be inferred from
the manner in which adjudication was reached, the decision of the High Court in
Dineen
.v. Delap
(1994) 2 I.R. 228 being cited in support of this proposition. This could be so
even where, as here, it was argued that the procedures adopted were so detailed
and elaborate that no reasonable observer would have regarded the procedure as
biased.
As
to the question of unreasonableness, it was submitted on behalf of Orange, that
the submissions on behalf of the Director had sought to elide the distinction
between the standard of unreasonableness which the trial judge had correctly
adopted for the purpose of determining the appeal and the more deferential
judicial review principle which she had rejected. The Director had not
appealed on the ground that the trial judge had adopted the incorrect principle
and this court should proceed on the basis that she was correct in the approach
she followed.
There
followed detailed submissions on behalf of Orange as to the issues detailed
above in respect of which the trial judge found the Director to have acted
unreasonably. It was urged that she had been correct in each of these findings
and that her judgment should be upheld.
As
to the third issue, Orange submitted that what they claimed was the breach by
the Director of her statutory obligation to give reasons at the two stages
where she was obliged so to do deprived Orange of the opportunity of making
representations and obliged them to have recourse to the High Court appeal
where there were specific requirements as to onus, review and evidence.
Orange, it was said, were never in a position to make the appropriate
representations on the merits in the appropriate forum, i.e. before the Director.
As
to the duty to give reasons itself, it was submitted that, even if it were the
case that the publishing of comparative reasons would involve the Director in a
breach of the obligation of the confidentiality, that was the result of her
decision to hold a competition process, which she did not have to do: she
could not put herself in the position of not meeting her statutory obligations
to give reasons because she had decided to adopt a particular procedure. It
was submitted that the summary report, having regard to its timing and contents
and the absence from it of the actual reasons for the Director’s
decisions (which were only contained in the final AMI report) could not
constitute a statement of reasons sufficient to satisfy the statutory
obligation on the Director. It was also submitted that there was, in any
event, no reason to suppose that the information particularly emphasised as
being confidential, i.e. the commitment by Meteor on tariffs, was of such a
nature that its disclosure would be damaging to them and hence there was no
established need for confidentiality. As for the decision of the European
Court of First Instance in
Adia,
that was of no assistance in the present case, where the issues which were the
subject matter of the decision were far more complex.
In
support of the first ground of the cross appeal, it was submitted on behalf of
Orange, that, given that evidence was generally treated as admissible in
judicial review proceedings, it followed inevitably that evidence, where
relevant, should be admissible in the statutory appeal where a less deferential
approach to reasonableness was adopted. The decision of the High Court in
Courtney
.v. The Minister of the Marine
(1989) ILRM 605 was relied on in this context. The fact that the Director had
opted for the approach of refusing to deal with the comparative merits of the
two bidders when giving her reasons made it all the more important that the
disappointed applicant should be entitled to adduce evidence on the hearing of
the appeal in the High Court. The High Court judge was wrong, it was said, in
holding that additional evidence could only be adduced in circumstances where
it would be impossible for the court to carry out its statutory appellate
function based on materials which were before the decision maker, because one
party to the appeal did not in fact provide the appellate court with all the
materials in question. Indeed, it was said, that it was clear from the
authorities that further evidence could be adduced on a statutory appeal of
this nature in relation to matters which were not before the deciding authority
at all. The trial judge was in error in this case in supposing that, because a
de
novo
rehearing was precluded, no evidence could be adduced, even though it might be
of assistance in assessing the reasonableness issue. Nor was she entitled to
reserve to herself the right, as she did, to seek the assistance of expert
evidence from any of the parties during the course of the hearing should
matters arise on which she took the view that it would be appropriate to hear
such expert evidence. There was no authority for such a novel procedure.
As
to the second ground of the cross appeal, i.e. that the trial judge should have
found that the evaluation process was affected by subjective bias, it was
submitted, that the trial judge having found that the Director’s staff
had made changes to the draft reports so as to modify the harshness of the
language used towards Orange and to remove those parts which appeared too
negative against Meteor, and that these were made without any supporting basis,
no finding other than subjective bias on the part of the Director’s staff
could have been made. It was submitted that, in declining to draw this obvious
inference, whether out of a misguided sense of judicial politeness or
otherwise, the trial judge was in error.
1
(5) The
Applicable Law
(a) The
Scope of the Appeal to the High Court
The
relevant legislation is considered in detail in the judgment of Barron J. As
he points out, Article 9(6) of the European Commission Directive of the 10th
April 1997 (No. 97/13/EC) requires that there be an appeal from the decision of
the national regulatory authority, in this case, the Director, to an
institution independent of that authority. In this jurisdiction, it takes the
form of the appeal to the High Court pursuant to Section 111(2)(b)(i) of the
Postal and Telecommunications Services Act, 1983 as amended by Regulation 4 of
the European Communities (Mobile and Personal Communications) Regulations, 1996
(S. I. No. 123 of 1996). This provides that where the Director has notified an
applicant for a licence in writing of her decision to refuse to grant a
licence, the applicant may, within 28 days òf the receipt of the
notification appeal to the High Court against the decision concerned. The High
Court may either confirm the decision or direct the Director to refrain from
granting the licence concerned. The Director must comply with the direction so
given and must not implement the decision unless and until it is appropriate to
do so having regard to the outcome of the appeal.
In
considering the scope of the appeal afforded to Orange under these provisions,
one should, I think, look first to the terms of the Directive. It is to be
borne in mind, however, that the Directive falls to be implemented throughout
the European Union in jurisdictions having markedly different legal systems.
The framers of the Directive presumably envisaged that the appeal mandated by
the Directive could take different forms, depending on the legal systems
operative in the various Member States. Provided that the right of appeal
exists to a court or tribunal properly described as independent, the procedures
governing the appeal may not necessarily be the same in a common law
jurisdiction such as ours and a civil law jurisdiction with a fully developed
system of administrative courts.
If
I am correct in assuming that the requirements of the Directive can be met by
an appeal procedure which is harmoniously adapted to the legal structures of
the Member State concerned, I see no reason why, subject to one important
qualification, the requirements of the directive would not be met by a form of
judicial review. The qualification is, of course, that leave must first be
obtained to apply for judicial review. The Oireachtas, in complying with the
directive has, as it was bound to do, given the unsuccessful applicant, in this
case Orange, an unqualified right of appeal to the High Court.
In
the common law world, judicial review of administrative decisions, such as that
of the Director in the present case, has travelled far from the narrow,
jurisdictional constraints which were associated with the prerogative writs
and State Side orders. It affords a machinery for striking down such decisions,
not merely where they are vitiated by a misconception in law of the tribunal as
to its legal powers, but also on grounds relevant to these proceedings, e.g.
bias, manifest unreasonableness or failure to give reasons as required by the
relevant statute or by other legal principles.
In
this case, however, the parties were agreed that it was not necessary for
Orange to establish that the decision to refuse to grant the licence to Orange
was so manifestly unreasonable as to be contrary to common sense and that, to
that extent at least, the principles laid down in cases such as
The
State (Keegan) .v. Stardust Compensation Tribunal
(1986) IR 642 and
O’Keeffe
.v. An Bord Pleanála
were not necessarily applicable.
Accordingly,
while I would approach the case on that basis, it is also clear that the High
Court in hearing the appeal must bear in mind that the Oireachtas has entrusted
to the Director a decision of a nature which requires the deployment of
knowledge and expertise available to her, her staff and consultants retained by
her, but not available to the court. As it was put by the Canadian Supreme
Court in
Southan
.v. Director of Investigation and Research
(1997) 1 SCR 748:-
“...
(an) appeal from a decision of an expert tribunal is not exactly like an
appeal from a decision of a trial court. Presumably if parliament entrusts a
certain matter to a tribunal and not (initially at least) to the courts, it is
because the tribunal enjoys some advantage the judges do not. For that reason
alone, review of the decision of a tribunal should often be of a standard more
deferential than correctness ...
“I
conclude that the ... standard should be whether the decision of the tribunal
is unreasonable. This is to be distinguished from the most deferential
standard of review, which requires courts to consider whether a
tribunal’s decision is patently unreasonable. An unreasonable decision
is one that, in the main, is not supported by any reasons that can stand up to
a somewhat probing examination. Accordingly, a court reviewing a conclusion on
the reasonableness standard must look to see whether any reasons support it
...”
To
the same effect is the decision of Kearns J. in
M.
and J. Gleeson & Co. .v. Competition Authority
,
(1991) 1 ILRM 401 where he was considering the nature of an appeal under s. 9
of the Competition Act, 1991 and said:-
“It
seems to me clear that the concept of curial deference of necessity takes the
court to this further position, namely that the greater the level of expertise
and specialised knowledge which a particular tribunal has, the greater the
reluctance there should be on the part of the court to substitute its own view
for that of the authority. That again is the weighting which was indicated by
the Canadian Court in the
Southan
case.
“That
means in practical terms that the applicants in order to succeed must establish
a significant erroneous inference which was critical to the grant of the
licence and which went to the root of that decision rather than an erroneous
inference relating to some detail, even if that detail is relevant.”
In
short, the appeal provided for under this legislation was not intended to take
the form of a re-examination from the beginning of the merits of the decision
appealed from culminating, it may be, in the substitution by the High Court of
its adjudication for that of the Director. It is accepted that, at the other
end of the spectrum, the High Court is not solely confined to the issues which
might arise if the decision of the Director was being challenged by way of
judicial review. In the case of this legislation at least, an applicant will
succeed in having the decision appealed from set aside where it establishes
to the High Court as a matter of probability that, taking the adjudicative
process as a whole, the decision reached was vitiated by a serious and
significant error or a series of such errors. In arriving at a conclusion on
that issue, the High Court will necessarily have regard to the degree of
expertise and specialised knowledge available to the Director.
(6) Bias
The
leading authorities in this and other common law jurisdictions on bias are
comprehensively considered in the judgments of Murphy J., Barron J. and
Geoghegan
J. I entirely agree with the conclusions they have reached.
The
celebrated dictum of Lord Hewart LCJ in
R.
.v. Sussex Justices, Ex parte McCarthy
(1924) 1 KB 256, that justice should not only be done,
“but
should manifestly and undoubtedly be seen to be done”
has
been repeated so often, both on and off the bench, that it might almost seem
superfluous to recall it in the present discussion. But it is necessary to do
so, because as has unfortunately emerged from the legal arguments in this case
and the judgment in the High Court, serious confusion can follow unless the
true nature of the distinction he was drawing is understood. In that case, and
the many cases in this and other jurisdictions which have followed it, the
courts have not been concerned in the slightest degree with the merits of the
decision under consideration. Nor, in the case of what Denham J., speaking for
this court in
Dublin
Wellwoman Centre Limited .v. Ireland
(1995) 1 ILRM 408 described as
“objective
bias”
is the court concerned in the slightest degree with the manner in which the
judge or tribunal concerned reached the actual decision.
In
such cases, the courts proceed on the assumption that, where there is a
reasonable apprehension of bias, the decision must be set aside, although there
is not the slightest indication that the decision maker was in fact actuated by
any bias. That view of the law is also made clear by the recent decision of
this court in
Radio
One Limerick .v. Independent Radio and Television
(1997) IR 291. As was pointed out in that case, the bias may take a variety of
forms.
“The
decision maker may have a financial or proprietary interest in the outcome of
the litigation. He or she may be related by family, social or business ties to
one of the parties. He or she may have on some other occasion so prejudged the
matters in dispute as to be incapable of reaching a detached decision or, at
all events, a decision which reasonable people would regard as free from even
the suspicion of bias.”
While
the test for determining whether a decision must be set aside on the ground of
objective bias has been stated in different ways from time to time by the
courts in the United Kingdom, there is, in the light of the two authorities to
which I have referred, no room for doubt as to the applicable test in this
country: it is that the decision will be set aside on the ground of objective
bias where there is a reasonable apprehension or suspicion that the decision
maker might have been biased, i.e. where it is found that, although there was
no actual bias, there is an appearance of bias. The English decisions have
proceeded on the basis that cases in which the tribunal has a pecuniary or
proprietary interest in the subject matter of the proceeding fall into a
special and unique category, in that in such cases bias is presumed without the
need for any further inquiry as to whether in such circumstances it would be
reasonable to apprehend bias: it is immediately and automatically assumed that
such an apprehension would be reasonable (See
Dimes
.v. Proprietors of Grand Junction Canal
(1852) 3 HL Cas. 758 and
R.
.v. Gough
(1993) AC 646.). The House of Lords in
Regina
.v. Bowe Street Metropolitan Stipendiary Magistrate and Others, ex parte
Pinochet Ugarte (No. 2)
(1999) 2 WLR said that, in some circumstances at least, even a non-pecuniary
interest in the outcome of the proceedings may be sufficient to warrant the
assumption that the decision maker is automatically and immediately
disqualified. In that limited category of cases, the law proceeds on the basis
that, not merely must justice be always seen to be done, but that, in
particular, no man or woman may be a judge in his or her cause.
All
other cases - such as, for example, the
“pre-judgment”
category under consideration in
Dublin
Wellwoman Centre
- call for the application of the test as to whether there is a reasonable
apprehension of bias.
The
distinction between objective and actual or subjective bias was again made
plain by the Court of Appeal in England recently in
Locabail
(UK) Limited .v. Bayfield Properties Limited and Another and other applications
(2000) 1 All ER 65 where the court (Lord Bingham C.J., Lord Woolf M.R., Sir
Richard Scott (VC)) said that:-
“In
the determination of their rights and liabilities, civil or criminal, everyone
is entitled to a fair hearing by an impartial tribunal. That right, guaranteed
by the European Convention on Human Rights is properly described as
fundamental. The reason is obvious. All legal arbiters are bound to apply the
law as they understand it to the facts of individual cases as they find them.
They must do so without fear or favour, affection or ill will, that is, without
partiality or prejudice. Justice is portrayed as blind not because she ignores
the facts and circumstances of individual cases but because she shuts her eyes
to all considerations extraneous to the particular case.
“Any
judge (for convenience, we shall in this judgment use the terms
‘judge’ to embrace every judicial decision maker, whether judge,
lay justice or juror) who allows any judicial decision to be influenced by
partiality or prejudice deprives the litigant of the important right to which
we have referred and violates one of the most fundamental principles
underlining the administration of justice. Where in any particular case the
existence of such partiality or prejudice is actually shown, the litigant has
an irresistible grounds for objecting to the trial of the case by that judge
(if the objection is made before the hearing) or for applying to set aside any
judgment given. Such objections and applications based on what, in the case
law, is called ‘actual bias’ are very rare, partly (as we trust)
because the existence of actual bias is very rare, but partly for other
reasons. The proof of actual bias is very difficult, because the law does not
countenance the questioning of a judge about extraneous influences affecting
his mind; and the policy of the common law is to protect litigants who can
discharge the lesser burden of showing a real danger of bias without requiring
them to show that such bias actually exists.
“There
is, however, one situation in which, on proof of the requisite facts, the
existence of bias is effectively presumed and in such cases it gives rise to
what has been called automatic disqualification. That is where the judge is
shown to have an interest in the outcome of the case which he has to decide or
has decided.”
In
the case of a non-judicial decision maker, such as the Director in the present
case, the difficulty referred to in that passage as to questioning a judge
about extraneous influences affecting his mind does not necessarily arise. But
the difficulty of proving actual bias remains and we are, of course, concerned
with a case in which the trial judge found that there was no actual bias. The
authorities, however, lend no support whatever to the proposition which found
favour with the trial judge in the present case, i.e. that the court is
entitled to infer from the establishment of a number of errors in the impugned
decision, or the process leading to the decision, that the decision itself was
vitiated by the existence of bias which can be equated to objective bias.
It
is not surprising that no authority has been cited in support of such a
proposition because it is entirely contrary to principle. In the case of a
decision by a court, a litigant who succeeds in identifying errors in a
judgment is entitled to feel aggrieved, unless they are of little consequence
to the result. The law affords him an ample remedy in almost every case by way
of appeal to a superior court
.
In
the case of decisions of the High Court, that remedy is to some extent
qualified by the reluctance of this court to interfere with findings of fact
where they are based on credible evidence, but no one has ever suggested that
either at this level, or at any other appellate level, the courts are in the
position that the normal appellate machinery is not capable of remedying
injustice brought about by clear errors of fact or law on the part of the
court concerned and that, in order to achieve justice in such cases, it is
necessary to have recourse to so strained and artificial a concept of bias.
The
same considerations apply,
mutatis
mutandis
,
to other tribunals and decision makers which do not form part of the court
system, such as the Director, but whose functions can be regarded as
quasi-judicial in nature. Generally speaking, appeals from the decisions of
such bodies, even where they exist, are rarely in the nature of a rehearing,
whether it be the rehearing on oral evidence in the Circuit Court or the High
Court or the rehearing on the basis of a transcript of the evidence in this
court. Normally, if an appeal exists, it is limited to a question of law, but
there exists, of course,
the
entire armoury of judicial review proceedings to ensure that the dictates of
the Constitution and of natural justice are observed. In addition, in this
case, there exists a special form of appeal which, as has been accepted by the
parties, enables the High Court to review the impugned decision on a more
generous criterion of reasonableness from the applicant’s point of view
than would be available in judicial review proceedings. It is accepted that,
if the refusal to award the licence to Orange in this case is to be treated as
unreasonable, because of the alleged errors, having regard to the legal
principles to which I have already referred, then it must be set aside. To say
that, in such a case, one must then make the further assumption that it is, in
any event, to be presumed to have been fatally vitiated by some form of
objective bias is a
non
sequitur
of truly startling dimensions.
Counsel
on behalf of Orange, indeed, themselves acknowledged in this court that the
approach of the trial judge on bias was wrong, since, in their cross appeal,
they urged that the inevitable consequence of her findings as to bias should
have been a conclusion that actual or subjective bias had been established.
That approach at least has logic on its side: it is indeed not easy to
understand how, once it had been found that the decision fell within none of
the established categories which would justify a finding of objective bias, the
decision of the Director could have been set aside on any ground other than
actual bias or, of course, the other grounds relied on, i.e. unreasonableness
and a failure to give reasons.
Counsel
on behalf of Orange sought to escape from this dilemma by taking refuge in what
it would be an understatement to describe as a slender line of authority.
Claiming that neither in this court nor in the High Court were they inviting
the court to infer from a series of errors in the decision itself that there
had been objective bias, they submitted, as we have seen, that the flaws in the
decision making process which they said had been identified constituted a form
of objective bias. The authority principally relied on was
Dineen
.v. Delap
,
(1994) 2 IR 228, in which a decision of a District Judge was quashed in
judicial review proceedings on the ground that the manner in which the District
Judge was conducting the case would have given rise to a reasonable
apprehension that justice was not being done and that the judge was not dealing
with the case in an impartial manner.
That
decision is no authority whatever for the proposition that some discrete form
of bias exists in law, which is neither objective bias falling within one of
the categories enumerated in the authorities nor actual or subjective bias.
The decision of the District Judge was set aside because he had failed to
conduct the case in accordance with natural justice or fair procedures, as has
happened in other cases, both of decisions of inferior courts and non-judicial
tribunals, in accordance with an established corpus of constitutional and
public law which has nothing whatever to do with the forms of bias, objective
or actual, under consideration in this case.
As
Barron J. demonstrates in his judgment, the other decisions relied on, when
examined can be seen to be examples of pre-judgment: I agree with his analysis
of them and with his disapproval of the dictum by Mahon J. in
Anderton
.v. Auckland City Council
(1978) 1 NZLR 657, in so far as it suggests any other view. A judge may
conduct a case in such a manner as to violate the requirements of natural
justice or fair procedures: if he does so, his decision will be set aside on
that ground, whether the failure was due to fatigue in the hearing of a case at
the end of a long and crowded list, an innate and sometimes regrettably
irreversible tendency to rudeness or bad manners, or hostility, overt or
covert, to one of the parties based on race, religion or gender or simply
because the judge did not like the appearance of the litigant in question. No
doubt, the last two examples will readily attract the description of
“bias”.
But in any such instance the decision is set aside, not on the ground of
objective or even actual bias, but because, under our Constitution and law,
natural justice and fair procedures must at all times be observed in the
administration of justice and in proceedings before quasi-judicial tribunals
and the Superior Courts will not tolerate breaches of these canons, whatever
the motive and whether indeed any particular motive on the part of the
adjudicating tribunal which has fallen into error has been established.
(c) The
duty to give reasons
This
issue is again fully dealt with by Barron J. in his judgment. I agree entirely
with his conclusion that Orange was given sufficient reasons for the decision
of the Director to place it second in the competition. I would merely add
that, apart from any other consideration, it appears to me that the decision of
the European Court of First Instance in
Adia
Interim SA .v. EC Commission
cannot be distinguished on the grounds put forward in the argument. While it
was not suggested that the High Court or this court were bound by the decision,
as they would be if any question of European Union law was under consideration,
it is a persuasive precedent of the first importance, given the fact that the
relevant legislation is intended to implement Ireland’s obligations under
directives of the Commission. I also agree with the view of Barron J. that the
relevant regulations are in some respect unclear and that consideration might
be given by the Oireachtas or the relevant Minister to addressing the
difficulty he mentions.
(d) The
evidence admitted in the High Court
This
issue is also fully dealt with in the judgment of Barron J. I agree entirely
with his statement of the law and the conclusions he has reached. As he points
out, a great deal of inadmissible evidence was heard in the High Court. In
particular, as the summary of the evidence contained in this judgment makes
plain, witnesses were permitted to give evidence at length as to matters which
were solely within the jurisdiction of the trial judge to resolve e.g. as to
the proper legal interpretation of documents (going far beyond such legitimate
aids to the court as the explanation of technical terms) and whether inferences
as to bias should be drawn by the court from particular aspects of the tender
procedure. Towards the end of the hearing of the appeal in this court, counsel
for Orange, at the request of the court, indicated specific matters in respect
of which they urge the High Court should have heard additional evidence. I am
satisfied that, in the light of the law as stated by Barron J. in his judgment,
none of them were admissible in evidence in the High Court.
(6) Conclusions
Reasonableness
Before
dealing with the specific aspects of the procedures which, it was urged on
behalf of Orange, indicated unreasonableness on the part of the Director to an
extent which justified the High Court in setting her decision aside, I would
like to make some general observations.
I
have already emphasised the importance in a case such as this of the High Court
recognising that the Oireachtas has entrusted the impugned decision to a body
with a particular level of expertise and specialised knowledge or which, at the
least, has the capacity, which the court has not, to draw on such specialised
knowledge, as the Director did in this case by retaining the services of AMI.
I have no doubt that wholly insufficient weight was given to that aspect of the
case both in the judgment under appeal and in the submissions addressed to this
court on behalf of Orange.
Secondly,
it must not be forgotten, although it frequently was in the course of argument,
that there was in fact no obligation whatever in law on the Director to adopt
the particular procedure she did. There was nothing to stop her adopting a
procedure which, at the end of the day, would have left the unsuccessful
applicant in a far greater state of uncertainty than was Orange as to why it
had failed to secure the licence. It may be that any particular procedure
might, depending on its nature, be challenged on the ground that it failed to
meet the criteria laid down by the Commission that the procedure should be
open, non-discriminatory and transparent. Not merely did the use of the
comparative bidding procedure meet those requirements: it did so in a manner
which, as the evidence made plain in the High Court met even higher standards
of openness, lack of discrimination and transparency.
The
onus of demonstrating that the procedures adopted fell short of those criteria
- in so far as that was a matter which the court was entitled to take into
account - rested firmly on Orange. Although conflicting views were expressed
by Dr. Young and Mr. Wigglesworth on behalf of Orange and by Professor
Braunstein and Dr. Selwyn on behalf of Meteor as to the extent to which they
did, there is, with one qualification, no statement, at any part of the
judgment by the trial judge, that she was accepting the evidence of the Orange
experts in preference to the evidence of the Meteor experts, although she
undoubtedly herself arrived at the conclusion that the procedures were, in some
respects, unfair. It would indeed be surprising if she had preferred the
evidence of the two Orange experts, since, unlike the Meteor experts, they had
never at any stage been responsible for the design and conduct of a competition
such as this: both the witnesses called on behalf of Meteor had vast experience
of the design of such procedures. There was, in the result, substantial
evidence, nowhere dealt with in the judgment under appeal, by two eminent and
highly qualified experts in this field that the procedures adopted in this case
were in accordance with the best international practice.
There
is another crucial feature of the tender procedure which must not be
overlooked, although it repeatedly was in this case. If the tender documents
are criticised as
“unfair”,
as they repeatedly were, in, for example, not disclosing in advance the
weightings and indicators adopted at a later stage (after the bids had been
opened in the case of the indicators), the question would seem immediately to
arise:
“unfair
to whom?”
If it was unfair to Orange, it was equally unfair to Meteor and to anyone else
who was interested in bidding for this particular licence once the tender
documents had been published and made available to the world at large. I do
not know by what linguistic contortion such a procedure can be described as
“unfair”.
It was simply the procedure adopted and one with which
Orange
apparently found no difficulty until they discovered that the Director was
proposing to act on the basis of the final evaluation report and place them
second in the competition. Even in the representations made on their behalf at
that stage, there is not the slightest indication that they considered those
aspects of the tender document, which were subsequently so heavily criticised
on their behalf in the High Court and this court, in the slightest degree
objectionable. On the contrary, they simply at that stage attempted to mend
their hand by, for example, offering to give binding commitments on tariffs,
without any indication whatever that they were being in some sense penalised by
being required to give such a commitment without being adequately forewarned of
their importance by the tender documents. Orange, moreover, were not novices:
they are a large commercial organisation with experience on an international
scale in this field. It is beyond credibility that they agreed to take part,
for whatever reason, in a competition for a licence which was not only unfair
in terms of the procedure subsequently adopted but which unfairness, it was
claimed for the first time in the High Court, was patent on the face of the
tender documents themselves.
I
next
turn
to the specific issues in respect of which the allegations of unreasonableness
and bias were advanced in the High Court and again in this court. Since the
nature of the issues between the parties as to the various matters relied on on
behalf of Orange will have become apparent from the summary of the opening
submission
on behalf of Orange in the High Court, of the evidence in the High Court and of
the submissions to this Court, I shall endeavour to avoid lengthening an
already lengthy judgment by any detailed reference to them.
(a) Binding
Commitments on Tariffs
The
case of Orange under this heading went further, of course, than the
inadmissible complaint already referred to, i.e. that the tender documents
themselves were in some sense
“unfair”.
Their essential admissible complaint was as to the creation of the new
indicator as to binding commitments on tariffs and the weighting attached to
that new criterion, in circumstances where no notice, as it was said, of its
vital significance was ever signalled to Orange in advance of the bid or at the
time the new criterion was introduced. This, it was said, was in circumstances
where the evaluators who created the criterion and defined the weighting were
fully aware of what they saw to be
an
offer by Meteor of binding commitments and the absence of such an offer from
Orange.
The
complaint of Orange under this heading, although not so patently inadmissible
as their complaint in relation to the actual nature of the tender documents, is
nonetheless, in my view, unsustainable. Marketing, at 38%, was the largest
single group of the five groups set out in the tender document and tariffs was
the first dimension in that group. It was made perfectly clear in the tender
document that they were listed in order of descending significance and that,
accordingly, tariffs were the single most important dimension in the largest
group in the tender document.
As
to the suggestion that the tender document did not indicate with sufficient
clarity that importance would be attached to binding commitments, I find the
position to be as follows. The tender document expressly stated that
“at
this stage applicants should indicate any binding commitments on tariffs,
including any reduction predicated on more favourable interconnection charges
or other commercial conditions and downward trends over the licence
period.”
This
is one of the instances in which
it
was ultimately a matter for the court to consider what that expression meant.
While I have to say that, with great respect,
I do not altogether follow the reasoning in the judgment of the trial judge on
this particular matter, her conclusion seems to have been that this particular
sentence did not indicate the importance of binding commitments as to tariffs
with sufficient clarity. In this connection, as I have already pointed out,
she appeared to have attached some significance to the comment of Professor
Braunstein already quoted. Since the construction of the document was a matter
for the court and not for Professor Braunstein, I find it difficult to
understand why so much weight was attached to what was plainly no more than an
indication from an expert in another discipline of the weary incredulity with
which detached observers sometimes regard the legal process at work.
Be that as it may
,
this
court, while it cannot interfere with any finding as to credibility by a trial
judge, is entitled to draw its own inferences from the evidence as it is
recorded in the transcript. Given that Professor Braunstein had, in the course
of his direct evidence and in response to cross examination, stated most
emphatically that the tender document did in fact indicate the importance
attached to binding commitments as to tariffs, the remark to which the trial
judge attached so much significance was quite incapable, in my view, of
justifying an inference that he was in some sense retreating entirely from the
position he had adopted so robustly throughout his evidence.
It
is not in dispute that Meteor did offer binding commitments. The proposition
that, because they also invited the Director to include in the licence a
machinery for enabling them to petition the Director to alter the tariffs in
the light of changing circumstances, they were not in fact offering binding
commitments to tariffs is unstateable. Since the Director could always refuse
to incorporate such a condition and, even if she did, could flatly reject any
such petition by Meteor, it did not in the slightest degree alter the fact that
Meteor were offering binding commitments to tariffs and could not expect any
licence offered by the Director to take any other form. Undoubtedly, the
tender document made it clear that the Director reserved the right to
incorporate proposals made in the successful application into the licence as
binding terms and could do so, even where, as in the case of Orange, they had
declined to give any binding commitment as to a particular matter, i.e.
tariffs. Thus, if, as a result of the evaluation process as a whole, Orange
had been placed ahead of Meteor in the competition, there is not the slightest
doubt that the Director would have been in a position to impose whatever terms
she thought appropriate as to the maintenance of tariffs at a particular level
in the actual licence. But that is entirely consistent with the Director also
attaching considerable importance to what she might well have seen as the
economic philosophy underlying the Orange application and which, in her view,
might well have justified the isolating of the binding commitments on tariffs
and price developments indicator and the specific weighting attached to it.
As
to the proposition that the identification of the indicator and the weighting
of it at a stage when the bids had been read and evaluated was
“unfair”
to Orange, this must be seen in the light of the indications clearly given in
the tender documents as to the importance of commitments to tariffs. In this
connection, I confess to finding it extremely difficult to follow the argument
advanced that in some sense the evaluators, in adopting what the trial judge
described as a
“low
tariffs”
policy, were departing from the policy objective of the tender process which,
in her view, was
“lower”
tariffs as contrasted, it would seem, with
“low
tariffs”
.
One hardly needs to be an expert in economics to know that where, as here, the
bid for access to the spectrum was capped at £10 m. and each of the
applicants had bid to the maximum, the dominating consideration in this
competition, unlike auctions with no cap on the access fee, would be, as the
Director put it in the information memorandum of 2nd December 1997 available to
all the applicants
“to
increase competition and choice so that the Irish consumer benefits from lower
tariffs and the availability of high quality service.”
Most
remarkably of all, this case succeeded, although nobody from Orange was
apparently prepared to give evidence that they had wholly misunderstood the
significance attached to binding commitments on tariffs when, presumably with
the expert assistance available to a prospective bidder engaged in so important
a process, they read the tender documents. Any doubts they might have had on
the topic - and it is difficult to understand what they might have been - must
have been entirely resolved when, during the course of the oral presentation,
the absence of any binding commitments as to tariffs was expressly drawn to the
attention of their representatives, who made it abundantly clear in their
response that they considered that they had perfectly sound reasons, as no
doubt they had, for declining to give any such commitments.
If
it were a matter for the High Court or this court to decide, my own view would
be that there is much to be said for the approach taken in the preparation of
the tender documents, i.e. that the weightings to be attached to the dimensions
and the indicators during the evaluation process should not be disclosed in the
tender documents themselves, since the object of the entire evaluation
procedure is to ascertain which of the bids on offer, if accepted, is more
likely to achieve the policy objectives set out by the Director. Orange,
presumably, would have had no complaint if all the weightings attached to the
dimensions and all the indicators and the weightings to be attached to them had
been disclosed in the tender document. It would seem common-sense that, in
such circumstances, both bidders would ensure that they scored highly in the
heavily weighted dimensions by tailoring their bids accordingly. The result
might well have been a significantly less illuminating competition. However,
it was for the Director and those advising her to decide where she should
strike the balance as to the degree of disclosure as to weightings, indicators,
etc. in the tender documents and the experts most qualified to express a view
had no doubts that she had achieved such a balance.
I
am satisfied that the finding in the High Court that the approach adopted by
the Director to the tariffs area was unreasonable was wrong and cannot be upheld.
(b) Terms
of Subscription and Bonus to Distribution Channels
The
case made on behalf of Orange in the High Court and again in this court was
that the failure of the Meteor bid to provide any subsidy for handsets fatally
undermined the entire viability of Meteor’s bid and that the failure of
the Director, as it was put,
“to
understand and/or properly evaluate these matters was unreasonable.”
The
evidence of Dr. Selwyn, who possessed an expertise unrivalled by any of the
other witnesses who gave evidence, was blunt and unequivocal. He was not in
the least surprised by the absence of any provision for the specific form of
handset subsidies utilised by Orange in the Meteor bid. He said that the
regulator in a case such as this would be perfectly entitled to assume that an
entrant to the market would provide some form of subsidy for handsets,
although not necessarily in the form adopted by Orange. To do otherwise, he
said, would be
“suicidal”.
The High Court judgment nowhere rejects this evidence or raises any question
as to the credibility of Dr. Selwyn as a witness. It follows inevitably that
Orange wholly failed to discharge the onus of proof which lay on them of
establishing that the approach of the Director, her staff and AMI was
unreasonable. It seems to me that all those concerned in the evaluation
process, far from being unfair to Orange, were at pains not to seek any further
information from Meteor which might have had the result of enabling them to
improve their bid subsequent to its being lodged. The suggestion that the
cross checking exercise subsequently carried out to determine whether the
Orange approach to subscription contracts and the
“claw
back”
of handset subsidies was of doubtful legality or anti-competitive is equally
implausible. Once any doubts had arisen on this issue, it would have been
surprising if it had not been reassessed and the result of the reassessment did
not in any way adversely affect Orange’s markings under the relevant
indicators.
As
to the failure of the evaluators to include a specific indicator on handset
subsidies, it was entirely a matter for them whether they treated it as part of
the indicator
“bonuses
to distribution channels”
and there was no obligation whatever on them in terms of the tender document or
the procedures envisaged by that document to include a specific indicator as to
“handset
subsidies”
.
A
good deal of time was occupied both in the High Court and in this court with an
elaborate analysis of the aspects of the two bids comprised under the dimension
“marketing
strategy”
.
The initial analysis, it will be recalled, had indicated a discrepancy between
the two budgets of so erratic a nature as, in the view of the evaluators and
Ms. O’Gorman in particular, to warrant further analysis. The relatively
innocuous conclusion that the results of that analysis
“tended
to close the gap”
in this particular area between the two bids was said to be not merely
inaccurate in some respects but so inaccurate as to justify a finding of
unreasonableness.
There
are, no doubt, different views possible as to the methodology adopted by the
evaluators in this area, although again neither Professor Braunstein nor Dr.
Selwyn, the only witnesses apart from the Director of Staff and the AMI team
with any directly relevant experience, thought the approach they adopted
unreasonable. It was argued on behalf of Orange that, since the costs added to
the equation by the evaluators which resulted in the narrowing of the gap would
have been incurred by Meteor in any event, they were not appropriate for
inclusion under the heading
“Bonus
to distribution channels”
.
It is sufficient to say that a finding that treats the approach urged by
counsel on behalf of Orange as preferable to the approach actually adopted by
the evaluators may be entirely legitimate. But as the trial judge herself
recognised, the Director is not only entitled, but obliged, to make preferences
in the course of a procedure of this nature. Given the deference which is due
by the courts to tribunals deploying specialised knowledge and expertise in
this area, I am satisfied that no ground was established in the High Court or
in this court for treating the Director’s decision in this area as
unreasonable.
(c) Financial
Solidity
The
debate in this area dwelt particularly on the indicator
“financial
strength of consortia members”
.
It was suggested that the failure to investigate the strength of the new
participants in the Meteor consortium, once AT & T had withdrawn, was a
“gaping
hole”
in the evaluation process which fatally undermined its credibility and
supported a finding of unreasonableness. It was also said that the marks in
this area had been re-marked and that this had been done without any evidence
to support the re-marking.
It
is unnecessary to traverse again the evidence on this issue which is summarised
at an earlier part of this judgment. It is sufficient to say that all those
concerned in the re-marking process said that it was rendered necessary by the
fact that the steering group had not taken sufficient account of the weaker
members of the consortium and had unduly concentrated on the 60% majority
partners, Western Wireless. Secondly, they had not had sufficient regard to
the somewhat different financial profile in the telecommunications industry.
The
evaluators may have been right or wrong in the conclusions they arrived at in
this area. Again, however, that is patently not the test to be applied when
one is determining whether the award is to be set aside on the grounds of
unreasonableness. It is not in dispute that the alterations in the markings
resulting from the reassessment, justified or not, by the steering group made
not the slightest difference to the competition. There was no change whatever
in the overall marks as a result. To treat the re-marking, in these
circumstances, as a matter of such central importance as to justify, whether
alone or in conjunction with other factors, the setting aside of the award of
the licence, is wholly unwarranted.
Similarly,
the extent of the investigation carried out into the strength of the minority
participants after the AT & T withdrawal was entirely a matter for the
experts concerned. Their view that the crucial matter was the financial
strength of the majority participant in the consortium - Wireless World - was
entirely borne out by Dr. Selwyn, whose evidence again appears to have been
wholly overlooked in the High Court judgment and is not referred to in any of
the submissions on behalf of Orange.
(e) Experience/Expertise
The
complaint in this area extended principally to the inclusion of a specific
indicator under the heading
“Experience
in the Irish Market”
,
in respect of which Orange were awarded the lowest score,
“E”
and Meteor were awarded the second lowest score,
“D”.
The difference in percentage terms to the overall result was no more than
0.32%. The basis of the complaint was, as I understood it, not that experience
in the Irish market would be irrelevant - that would indeed be a surprising
proposition - but rather that the tender documents gave no indication that such
experience would be taken into account. Again, one hardly has to be an expert
to understand that, under a general heading such as experience/expertise,
knowledge of the relevant market to which one is seeking entry might weigh to
some degree in the evaluation process. Again, I am satisfied that the
proposition that the evaluator’s approach to this singularly peripheral
issue was so flawed as to justify, either of itself or in conjunction with the
other alleged defects in procedure, the setting aside of the decision to award
the licence to Meteor, is wholly unsustainable.
(f) Strategic
Alliance with An Post
The
complaint under this heading appears to have been advanced more in the context
of bias than of unreasonableness as such, the suggestion as to bias being
coupled with other instances in which it was said that Orange were unfairly
treated as being a United Kingdom company, with Meteor by contrast being given
preferential treatment because of some Irish aspects to their bid. However, a
somewhat faint argument was addressed to the effect that, even in terms of
unreasonableness, this also constituted a ground, in conjunction with the other
grounds already discussed, for setting aside the award. It was said, which was
undoubtedly the case, that there was no binding contractual arrangement with An
Post and that, accordingly, the proposals for what was described as a
“strategic
alliance”
should have been disregarded by the Director.
The
weight to be attached by the Director to the proposed alliance with An Post was
entirely a matter for her. To say that she was not entitled to take it into
account at all is clearly wrong. It would have been wholly unfair to Meteor
had she simply ignored their proposals in this area and, had she adopted a
similar approach to the Orange bid, assuming they had a similar proposal as
part of the bid, Orange would have been rightly indignant. I am satisfied
that, neither alone nor in conjunction with the other alleged defects in the
evaluation process, was this capable of sustaining a finding of unreasonableness.
I
am satisfied that none of the grounds relied on by Orange as justifying a
finding of unreasonableness was made out.
Bias
I
have already made it clear that, in my view, the approach adopted on behalf of
Orange in the High Court and again in this court on the question of bias was
entirely misconceived. Since there was not a scintilla of evidence that the
Director, or any member of her staff or any of the consultants retained by her
had any interest whatever of a pecuniary or other nature in the outcome of the
tender procedure, there was no basis in law or on the evidence for the finding
of objective bias made by the trial judge.
The
submission on behalf of Orange that aspects of the procedures adopted by the
evaluators - as distinct from their specific findings and markings - would
support a finding of either objective or actual bias is, for the reasons I have
already given, equally unsustainable. However, since the allegations as made
and upheld in the High Court clearly constitute reflections of the utmost
gravity on the integrity of the licensing process for which the Director must
ultimately take responsibility it would be unjust, in my view, not to arrive at
a conclusion on the various matters raised in this context.
(a) Ireland
treated as an
“essential
part”
of the Orange market in the U.K.
The
suggestion that this reference in the evaluation report, coupled with certain
other statements in that report, reflected a bias, particularly on the part of
the Danish members of the AMI team, against an application emanating from the
United Kingdom - a bias which, it was said, was so insidious as to contaminate
the Irish members of the evaluation team and the Director herself - strains
credulity to breaking point, to use no stronger expression. Orange were
perfectly entitled to regard that as an inapposite description of their
marketing strategy in relation to these islands, but given that the report was
also at pains to describe their general approach in this area as
“appealing”
- and again one does not have to be an expert in these matters to see the
advantages of a United Kingdom based company treating their operations in both
islands as an integrated whole - to move from that to a conclusion that a whole
group of professional people concerned in a licensing process of the first
importance which had to be conducted with rigorous objectivity were in fact by
such a reference indicating a crude and xenophobic prejudice against a
particular bidder was a reflection on the integrity of the Director, her staff
and AMI which was wholly unjustified.
“The
Irish Touch”
Again,
the use of this expression in the report was unblushingly advanced as evidence
of the same crude and xenophobic hostility to the Orange bid, because of its
source. It seems to me that the fact that a particular bidder was better
acquainted with the circumstances of the Irish market and had sought to tailor
the bid somewhat more closely to Irish conditions than the other bidder was a
factor which the Director was perfectly entitled to take into account.
(c) Belgian
Licence/Hans Snook
In
the light of the information available to them, the evaluators were correct in
stating that the licence obtained by Orange applied only to DCS 1800. The fact
that they subsequently were granted access to the E-GSM band was irrelevant,
since it was not usable at the time of the hearing in the High Court.
The
finding by the trial judge that the evaluation report was inaccurate, in saying
that Mr. Snook had stated that he was unaware of the application of Meteor,
since he had stated only that he was unaware of an application by Western
Wireless, is based on the distinction drawn between the status of a parent
company and its subsidiaries. No doubt Mr. Snook, in the passage quoted,
referred to the bid by Western Wireless and not the Meteor bid. However, there
is not the slightest reason to suppose that he was doing other than referring
to the bid by Meteor and it is not disputed that Orange had tried to create a
consortium with the group of companies which subsequently backed Meteor.
It
hardly needs to be emphasised that, in any event, these were described as
“minor
discrepancies”
in the Orange application and there is no reason to suppose that it made any
difference to the ultimate outcome of the tender procedure.
(d) Alterations
to drafts and re-marking of indicators
Again,
the criticisms advanced of changes during the drafting process can be dealt
with shortly. The fact that the Irish evaluators were concerned that a
description of a particular aspect of the Orange bid as
“unprecedented”
was somewhat too severe and should be modified to
“atypical”
reflected, if anything, a desire on the part of the Irish evaluators to ensure
that the document that went before the Director was fair to Orange in this
context. This court was, however, invited to treat it as a deliberate attempt
to mask a degree of bias and prejudice on the part of the Danish members of the
group and to ensure that the Director was not aware of that lurking hostility
to the Orange bid. Such an alteration in phrasing, clearly dictated by
linguistic nuances, provided a preposterously slender basis for so serious an
allegation which I am satisfied was wholly unwarranted.
Even
more disquieting was the allegation that the marks in relation to the indicator
“financial
strength of consortia members
”
had been deliberately manipulated in order to ensure that Meteor were not given
the E mark which, it was asserted (wrongly, as it happens) would have
eliminated them from the competition or, at all events, would have had a most
damaging effect on their prospects and that this was done, with that objective
in mind, in collusion between Mr. McQuaid and
Mr.
Anderson.
The
trial judge found that this allegation had been substantiated, but said that
she was not treating her finding as one of fraud on the part of anyone
concerned in the evaluation process. It is true that fraud in law is an
extremely elastic concept which can range all the way from a technical doctrine
in the courts of equity which would treat an innocent, albeit mistaken, use of
a particular power as
“a
fraud on the power”
to criminal behaviour. If Mr. McQuaid and Mr. Anderson were indeed guilty of
such conduct, then, while it would obviously be far worse than the purely
technical fraud in equity to which I have referred, it would also fall short of
actual criminal behaviour on their part. But that it involved a most
significant degree of moral turpitude, an essential component of fraud in both
its civil and criminal forms, there cannot be the slightest doubt. In a purely
commercial context, such behaviour would be deplorable: in a tendering
procedure of the highest importance involving the allocation of an immensely
valuable and scarce national resource entrusted by the Oireachtas to a person
appointed as an independent statutory officer and expected to be free of any
animus, bias or pre-judgment, the allegation was of profound seriousness and
one which, if upheld, would be significantly damaging, not merely to the
tendering procedure in this case, but to every other procedure conducted by the
Director in the exercise of her statutory duties.
Counsel
on behalf of Orange in this court made heroic efforts to minimise the
significance of this aspect of their case by pointing out that it had, after
all, not emerged until relatively late in the case in the High Court and that,
indeed, much of the opening submissions to the High Court was concerned solely
with the question of unreasonableness. That is undoubtedly the case. It should
be observed, indeed, that in the statement of claim delivered on behalf of
Orange, it was pleaded that the
“bias”
took the form of a plea that there had been
“a
constant pattern of grossly unfair media coverage”
of the application of Orange. That allegation does not appear to have been
pursued in the High Court and had certainly been abandoned when the appeal came
on for hearing. The claim as to bias in the opening submission was entirely
different in nature and it was not until the case had been at hearing for some
time that the most serious allegation of all, i.e. that the marks had been
deliberately manipulated in order to ensure that Meteor were awarded the
licence, was made.
But
it was also the case that the allegation was made deliberately and in express
terms, objected to with understandable force by counsel on behalf of both the
Director and Meteor and persisted in in the High Court and in this court. Even
more seriously, Mr. McQuaid, the public official who, it was alleged, was part
of this sinister conspiracy designed to ensure that the outcome of the process
was decided in favour of Meteor rather than Orange, was allowed to leave the
witness box without this grave charge being put to him and his being given an
opportunity to respond.
I
have no doubt that the charge was wholly unwarranted and unsupported in any way
by the evidence before the trial judge. If it were relevant to any finding of
law which this court is required to make, I would not have the slightest
hesitation in setting aside the finding of the High Court in this area as being
wholly unsupported by any evidence whatever.
I
am satisfied that no part of the claim resting on bias was made out in the
High Court and that the Director and Meteor are entitled to succeed on this
aspect of the appeal also.
The
length of the trial and the appeal
The
case has occupied a wholly inordinate degree of court time, both in the High
Court and in this Court. It took 51 days in the High Court and 17 days in this
Court. This was due in part at least to the absence of appropriate case
management structures in the High Court at the time of the hearing. The
Working Group on a Courts Commission in their Sixth Report, having reviewed
their previous work on administrative case management, concluded that it should
now be regarded as being within the remit of the Courts Service. This case
demonstrates that the problem can be indeed acute. If and when the issues had
been identified in pleadings and discovery limited to those issues duly made,
a preliminary conference between the judge, counsel and solicitors should have
ensured that the issues were clearly understood and that the judge was provided
well in advance of the hearing with the relevant documents - and only the
relevant documents - so as to avoid the immensely time consuming process of
documents being read in court during the opening and indeed throughout the
giving of the evidence. No doubt it is easier to see with the benefit of
hindsight the problems which arose and how they might have been resolved but it
may well be that the substantial parties to commercial litigation having access
to the best legal advice may be best placed to adopt newer procedures and
illustrate their benefits for others.
Order
proposed
I
would allow the appeal in this case and substitute for the order of the High
Court an order dismissing the appeal of Orange. I would also disallow the
cross appeal.
THE SUPREME COURT
224
& 278 /1999
&
14/2000
KEANE
CJ
MURPHY
J
BARRON
J
MURRAY
J
GEOGHEGAN
J
BETWEEN:
ORANGE
COMMUNICATIONS LTD
PLAINTIFF
AND
THE
DIRECTOR OF TELECOMMUNICATION REGULATIONS AND
METEOR
MOBILE COMMUNICATIONS LTD
DEFENDANTS
JUDGMENT
OF MR JUSTICE FRANCIS D MURPHY DELIVERED THE 18TH DAY OF MAY, 2000
________________________________________________________________________
1. I
agree with the judgment handed down by the Chief Justice. In deference to the
comprehensive arguments addressed to this Court I would wish to add certain
observations. In so doing I would adopt the detailed history of the matter so
clearly
set
out in the judgment of the Chief Justice and I would take advantage of the
abbreviations, descriptions and references which he has made in his judgment.
2. To
condemn as biased the decision of a judge or other decision maker involves two
conclusions. First, that the adjudicator is affected by some factor external
to the subject matter of his decision and, secondly, that in relation to the
particular decision the external factor operated so as to tilt the judgment in
favour of the successful party. The distinction is crucial. The existence of
the extraneous factor must be proved as a fact on the balance of probabilities:
The operative effect of an impermissible factor (where it does exist) is
presumed.
3. In
most of the reported cases involving an allegation of bias against a judge (and
under that heading I would include all decision making bodies) the existence of
some extraneous factor relating to the circumstances of the judge is admitted
or acknowledged. For example, in the leading case in this jurisdiction,
Dublin
Well Woman Centre Ltd .v. Ireland
[1995] ILRM 408 it was immediately recognised that Ms Justice Carroll had acted
as Chairperson of the Commission on the Status of Women so that the argument in
the case, and the decision on it, turned on to whether that fact might affect
the impartiality of the Judge or, more correctly, give rise to a perception of
bias. Similarly in the leading English case of ex parte
Pincohet Ugarte
[1999] 2 WLR 272 the fact that Lord Hoffman had links with Amnesty
International was not in dispute. The issue was whether that association
might be perceived as affecting his judgment.
4. However,
the proposition that justice should be blind and that the judge should be
wholly untouched by extraneous considerations is not merely unattainable: it
is undesirable. In
Laird
.v. Tatum
409 US 824 (34 L Ed 2d 50) Justice Rehnquist (as he then was) considered a
motion to disqualify himself, under the appropriate US legislation, on the
grounds of bias. The distinguished Judge conceded that prior to his
appointment, and in his capacity as an expert witness, he had appeared on
behalf of the Justice Department before Senate hearings and expressed views
material to the issues in the case pending before him. Having explained that
most Justices come to the Bench no earlier than their middle years and that it
was therefore probable that they would have expressed views in different forums
on constitutional issues he went on to say (at page 59):-
“Proof
that a Justice’s mind at the time he joined the Court was a complete
tabula rasa in the area of constitutional adjudication would be evidence of
lack of qualification, not lack of bias.”
5. Rehnquist
J referred to with approval extracts from the often quoted judgment of Justice
Franck in
In
re JP Linahan
138 F2d 650: A particularly attractive passage from that judgment is in the
following terms:-
“Democracy
must, indeed, fail unless our Courts try cases fairly, and there can be no fair
trial before a judge lacking in impartiality and disinterestedness. If,
however, ‘bias’ and ‘partiality’ be defined to mean the
total absence of preconceptions in the mind of the judge, then no one has ever
had a fair trial and no one ever will. The human mind, even at infancy, is no
blank piece of paper. We are born with predispositions; and the process of
education, formal and informal, creates attitudes in all men which affect them
in judging situations, attitudes which precede reasoning in particular
instances and which, therefore, by definition are pre-judices.”
6. The
views expressed by Lord Bingham of Cornhill CJ in
Locabail
Ltd .v. Bayfield Properties
[2000] 1 All ER 65 provide a more specific analysis of factors which might be
thought to affect the decision of a judge but could not be classified as
impermissible. Lord Bingham (at page 77 of the report) excluded the factors
following:-
“We
cannot, however, conceive of circumstances in which an objection could be
soundly based on the religion, ethnic or national origin, gender, age, class,
means or sexual orientation of the judge. Nor, at any rate ordinarily, could
an objection be soundly based on the judge’s social or educational or
service or employment, background or history, nor that of anymember of the
judge’s family; or previous political associations; or members of social
or sporting or charitable bodies; or Masonic associations; or previous judicial
decisions; or extra-curricular utterances (whether in textbooks, lectures,
speeches, articles, interviews, reports or responses to consultation papers);
or previous receipt of instructions to act for or against any party, solicitor
or advocate engaged in a case before him or membership of the same Inn,
circuit, local law society or chambers ....”
7. Having
then identified a number of circumstances which would give rise to a suspicion
or
belief
of bias the Lord Chief Justice went on to exclude the following:-
“The
mere fact that a judge, earlier in the same case or in a previous case, had
commented adversely on a party or witness, or found the evidence of a party or
witness to be unreliable, would not without more found a sustainable objection.
In most cases, we think, the answer, one way or the other, will be obvious.
But if in any case there is real ground for doubt, that doubt should be
resolved in favour of recusal. We repeat: every application must be decided on
the facts and circumstances of the individual case. The greater the passage of
time between the event relied on as showing a danger of bias and the case in
which the objection was raised, the weaker (all things being equal) the
objection will be.”
8. It
is unnecessary to express any view whether all the circumstances listed by Lord
Bingham as being unexceptional would be similarly treated in this jurisdiction
or whether, indeed, a comparable list here would be even longer. It is
sufficient for the purposes of this appeal to emphasise that not all extraneous
factors are fatal to the reality or appearance of impartiality in the exercise
of the judicial function. Accordingly, a party asserting bias must prove, by
appropriate evidence and to the required standard, not only the existence of a
particular relationship, circumstance or factor but also that it falls outside
the permitted limits.
9. In
the present case the original plea of bias was addressed to the Director
personally. It had been expressed in the Statement of Claim at paragraph 22 in
the following terms:-
“The
plaintiff claims that the first defendant has wrongly been biased and
prejudiced against the plaintiff, which bias and prejudice is evidenced by a
consistent pattern of grossly unfair media coverage of the plaintiff’s
application, made possible by the wrongful revelation of the first
defendant’s attitude and proposed actions to third parties and their
publication in the media before they were communicated to the plaintiff, which
has led to serious public misconceptions and has been calculated to embarrass
the plaintiff in making its application, its representations and in pursuing
its statutory right of appeal.
”
10. Those
allegations were extended in particulars delivered by Orange but the forceful
statement of the allegation was made by Counsel on their behalf in the course
of the hearing when he said:-
“I
have alleged in my pleadings that there was bias and prejudice, and I make the
point to you now, it appears that Mr Anderson was responsible, that the Danes
were responsible for this prejudice and bias. It appears that Mr Anderson was
the major man from AMI and he was the person who persuaded the steering group
that they should not ask any searching questions about AT & T. The
inference I am asking you to draw is that he and his colleagues ..... and all
of them are equally responsible for this, let us be clear about it, the others
did not stand up against him in this decision which was manifestly wrong. I am
not saying that the Irish people went along with this strategy, none of whom by
coincidence, even if they didn’t agree with him it turns out that none of
them asked AT &T any hard questions in relation to this issue or asked
Meteor any hard questions in relation to this issue, where as it does appear
that Mr Anderson was the leading light in making the decision, all of them were
equally responsible for it my lord.”
11. That
allegation was amplified in the course of a question addressed to Mr McQuaid
(day 33, page 131, question 473) in the following terms:-
“I
am suggesting to you, Mr McQuaid, that what went on here was that Mr Anderson
and the people who took the anti-Orange position, the people who said that
their attitude to this competition was unprecedented, the people who constantly
referred to the British dimension of the Orange matter and also referred to the
Irish aspect of Meteor’s competition, that those people took a prejudiced
and biased anti-Orange (sic) throughout this competition and what you did was
to produce a report which was tidied up, so as not to reflect the real attitude
of the people whom made the real decisions, weeks and weeks before the final
report was furnished.”
12. That
was the case of bias on which the Plaintiff relied. Orange sought to
substantiate this case by an analysis of the decisions made or conclusions
reached within the competitive system established by the Director.
13. An
isolated erroneous decision - even one made in the context of criticism of
counsel for the unsuccessful party - is not evidence of bias. There is a clear
distinction to be made between the combination of error and an unsatisfactory
trial (as occurred, for example, in
Gill
.v. Connellan
[1987] IR 541 and
McNally
.v. Martin
[1995] 1 ILRM 350) and a biased judge delivering a biased judgment.
14. Of
course a judge may in a particular case reveal an existing bias which should
disqualify him from hearing certain cases.
Berger
.v. United States
255 US 22 provides an unhappy example of such a prejudice. The trial judge
commented in the course of the hearing that
“One
must have a very judicial mind, indeed, not to be prejudiced against the German
Americans in this country .... I know a safe-blower .... and as between him and
this defendant, I prefer the safe blower”.
15. Furthermore
no authority was cited in support of the proposition that bias could be
inferred from a series of adverse findings in a particular case. Indeed some
American authorities - which are of course based on a different jurisprudence -
would suggest that such a procedure lacks validity. In
National
Labour Relations Board .v. Pittsburgh SS Co
337 US 656 a hearing officer found the witnesses for the company untrustworthy
and those for the union involved reliable. The NLRB adopted the finding of the
examiner and the Court of Appeal upheld the conclusion that this fact alone
showed undue bias. The Court of Appeal said (167 F2d 126, 128-129):-
“It
is enough to say that the unvarying repudiation of the witness for the
petitioner because of falsity, evasion or faint recollection, along with the
consistent exaltation of every union witness as truthful, forthright and
accurate destroys completely any confidence that might otherwise be placed in
the findings of the trial examiner and stamps them as arbitrary.”
16. That
decision was reversed by the Supreme Court (337 US at 659) which expressed its
judgment in terms, with which I would agree, as follows:-
“-
total rejection of an opposed view cannot of itself impugn the integrity or
competence of a trier of fact.”
17. Efforts
have been made - again in the United States - to prove bias by reviewing
judgments given by a particular judge over a period of time. In
Grant
.v. Shalala
989 F2D 1332 the refusal of a claim for disability benefit was appealed to
Administrative Law Judge Russell Rowell who upheld the refusal. That decision
in turn was appealed to the Court of Appeal and, at that stage, the claimant
purported to extend her appeal to a class action on behalf of other persons
similarly situated and contended that Judge Rowell was
“inclined
in every disability case to deny benefits: he uses his discretion to determine
credibility to effect this bias against claimants”
.
18. The
District Court held that it could not conduct a trial in relation to that
allegation of bias. However the social welfare agency itself conducted a
detailed examination of more than two hundred of the cases heard by the
administrative judge in question and concluded that the charge of bias was
generally unfounded. That case illustrates the difficulty in establishing an
unacceptable predisposition in a judge to a particular viewpoint as distinct
from the fact, which would be self evident, that he had decided a particular
issue on several occasions in favour of a particular party.
19. In
the proceedings, both before the High Court and this Court, there was
difficulty in segregating arguments based on bias on the one hand and
unreasonableness on the other. Both arguments were necessarily intertwined.
Even greater confusion was caused by the use of terminology which has been
devised to explore the ramifications of bias where the existence of an
extraneous factor had been proved or admitted. The concluding lines of that
part of the judgment of the learned trial Judge dealing with bias (pages 173
and 174 of the transcript) demonstrate the error into which the learned trial
Judge were led by the use of such terminology in this case. In that crucial
passage the learned Judge said:-
“Having
regard to the findings which I have made on the above elements, it seems to me
that, as to binding commitments, subscriber contracts and low tariffs, each of
these standing alone, would support a claim of a reasonable perception of bias.
When the several other elements on which I have made findings are combined,
however, it seems to me that a reasonable person would justifiably consider and
apprehend that there had been and was significant bias on the part of the
evaluators to such an extent that the decision of the Director could not
justifiably stand. It is not my view that there was deliberate bias of a
subjective nature on the part of the evaluators who gave evidence in the course
of the hearing.”
20. In
my view the fallacy of these conclusion results from the fact that the learned
Judge used her findings, and the inferences which a reasonable person might
draw therefrom, for two different purposes. First, to establish the existence
of a unacceptable extraneous factor with the potential for influencing the
decision of the evaluators and, secondly, the suspicion, belief or perception
that such extraneous factors did, or might have, become operative in the
instant case. The standard of proof of the existence of bias on the one hand,
and its operation on the other, are very different. It is possible to suspect
the unconscious operation of an extraneous factor but that does not prove its
existence. Orange sought to prove the existence of an extraneous factor and
its operation by the same evidence. In my view the evidence was wholly
inadequate to prove the fact of bias - I hesitate to use the words objective
fact of bias - and without that the reasonable observer could not prove its
conscious or unconscious operation. To do so would be equivalent to a finding
that the speech of Lord Hoffman in the Pinochet Case (above) was biased without
any evidence or knowledge of his association with Amnesty International.
21. Evidence
of the existence of a malign influence bearing on the judgment of the
evaluators, or some of them, so as to sway themselves (and their colleagues)
consciously or unconsciously, in favour of Meteor or against Orange is slight
indeed. The evidence to the contrary is, in my view, overwhelming. AMI were
selected themselves by a competitive process. They clearly have a very high
reputation in the specialised field in which they practice. No case was
advanced to explain a distaste by the Danish evaluators for British companies
or preference for American ones. The actual evidence given by the four
evaluators who gave evidence, including Mr Anderson, was a comprehensive
denial that any conclusions reached or decisions made were based on a
preference by any of the adjudicators for one competitor as against another.
It is incomprehensible to me how a perverse influence could operate, as has
been suggested, so as to affect the judgment of the highly qualified and
apparently independent Irish evaluators. Above all, a comprehensive analysis
of the exercise in which the evaluators were engaged does not support the view
that any anti-Orange force was at work. The reality is that of the sixty-seven
indicators in respect of which marks were allocated Orange challenged fifty. Of
those twenty-seven were pursued before Ms Justice Macken but only six were
upheld.
22. There
is too an inherent conflict in the evidence adduced in support of the
contention of bias. In allocating marks and weighting to the crucial indicator
of
“commitments
and price development”
the evaluators in fact drew maximum attention to what they were doing and the
higher - probably decisively higher - marks that they were awarding to Meteor
over Orange when an alternative and equally acceptable course would have
concealed that fact. On the other hand it is suggested that additional marks
were allocated to Orange and that reports were
“sanitised”
with the conscious intention of concealing the existence of bias which had been
identified by other evaluators. Whilst the evaluators like any other judges,
umpires or examiners may have fallen into error - and I am by no means
convinced that they did - I am quite satisfied that the evidence does not
establish that any of the evaluators were biased less still that such bias
operated effectively or at all. If bias neither existed nor operated then any
perception of it is necessarily misconceived. The express allegation of
corruption against Mr McQuaid - and that is what it was - and the implied
allegation of naiveté against the other Irish evaluators are wholly
unwarranted.
23. Whilst
I disagree reluctantly with the conclusions reached by the learned trial Judge
having regard to immensity of the task which was imposed upon her and the
diligence with which she performed it, I find myself forced to do so.
24.
I would dismiss the appeal for the foregoing reasons and more particularly
those set out in the judgment of the learned Chief Justice.
Keane
C.J.
Murphy
J.
Barron
J.
Murray
J.
Geoghegan
J.
224/99
THE
SUPREME COURT
ORANGE
COMMUNICATIONS LIMITED
Plaintiff
v.
THE
DIRECTOR OF TELECOMMUNICATIONS
REGULATION
AND METEOR MOBILE
COMMUNICATIONS
LIMITED
Defendants
JUDGMENT
delivered on the 18th day of May 2000 by
BARRON
J.
The
Chief Justice has set out in the first part of his judgment the background to
these proceedings and the submissions made on behalf of Orange in the High
Court in relation to the matters in issue on this appeal. There is no need for
me to repeat such matters.
The
appeal raises three main issues:
(1) Did
the Director fail in her statutory duty to give reasons to Orange for her
decision;
(2) Was
her decision tainted by bias; and
(3) Was
it unreasonable.
Before
dealing with these issues, it is necessary to indicate the actual procedure
referred to as “
the
best application method”
whereby the licence was to be granted.
It
was conducted by a steering group of officials from the Director’s
office. These in turn appointed AMI as consultants and members of this body
then joined the steering group. This group then established the basis upon
which applications for the licence would be considered.
An
information memorandum was published together with a tender document. The
information memorandum was intended “
to
provide all interested parties with summary information on the licensing
process including the overall objective, a description of the process itself
and the proposed licence framework.”
It
stated:
“The
overall objective of this competition is to increase competition and choice so
that the Irish consumer benefits from lower tariffs and the availability of
high quality services. The introduction of competition to this market has
already resulted in a significant increase in the penetration rate for mobile
telephony with lower rental charges and call tariffs. It is anticipated that
the arrival of a third operator will accelerate the development of the
market.”
The
memorandum also gave details of the licensing process as follows:
“The
competition will be administered by the Director who has established a steering
group, which is responsible for the management of the selection process and the
evaluation of applications. Andersen Management International of Copenhagen
have been appointed to assist in the competition.
The
successful applicant will be selected by way of open tender using the
‘best application method’. According to the best application
methodology, the application which is awarded the highest marks in the
comparative evaluation process will be ranked first. The evaluation will be
in accordance with the evaluation criterion explicitly outlined and weighted in
the tender document.”
The
tender document was in itself a lengthy document in four parts. In its
introduction it stated:
“The
procedure for the selection of the licensee is described in this document”.
Under the heading
“Questions”
it provided:
“All
purchasers of the tender document may submit written questions concerning the
invitation to tender”.
Applications
were to be subjected to a two-stage evaluation process. Only those applicants
fulfilling the minimum requirements would be further evaluated. In practice
there were only the two applicants, Orange and Meteor and both satisfied the
minimum requirements. Such applicants were to be given the opportunity to
make an oral presentation.
The
tender document then indicated that each valid application would be evaluated
according to certain criteria referred to as comparative evaluation criterior.
These were as follows:
“Group
A (Weighting 38 per cent)
The
proposed tariffs.
The
proposed marketing strategy.
The
proposed services to the end users, including scope, timing of introduction,
quality and customer care.
Group
B (Weighting 27 per cent)
The
technical quality of the plan network.
The
approach to acquisition of sites and permissions and to environmental issues.
The
approach to achieving demographic coverage and the speed of roll out.
Group
C (Weighting 20 per cent)
The
financial aspects of the business plan in particular in relation to solidity
and sensitivities.
The
applicants experience and expertise.
Group
D (Weighting 10 per cent)
The
spectrum access charge bid by the applicant.
Group
E (Weighting 5 per cent)
Performance
guarantees.
Within
each of the above groups, the criteria are set out in descending order of
priority.”
In
relation to the terms of any licence the tender document provided:
“The
Director intends to incorporate proposals made in the successful application
into the terms and conditions of the service licence to be granted.
Any
discussions for this purpose with a successful applicant prior to granting the
service licence will be held in Dublin. Such discussions will take place
solely on the initiative of the Director.
The
sole purpose of conducting such discussions will be to ensure that the
indications given by the applicant in its application and which have formed the
basis for selection are in conformity with the terms and conditions stipulated
in the service licence. Thus it will not be possible for the applicant to
modify the indications given in the application.”
In
the portion of the tender document dealing with the description to be given by
the applicant of its proposed tariff system the tender document having set out
matters to be described from (a) to (f) then provided (g).
“At
this stage, applicants should indicate any binding commitments on tariffs,
including any reductions predicated on more favourable interconnection charges
or other commercial conditions and downward trends over the licence
period.”
The
tender document also provided tables for setting out numerical details of the
application. Included was a table setting out maximum tariffs which would be
charged over the period of the licence.
As
can be seen the applications were to be evaluated under five groupings. The
subheadings of those groupings have been referred to as indicators. There
were originally ten under the five groupings but ultimately there was
subdivision of two of them so that in the final analysis there were twelve
indicators. Each indicator in turn was given a particular weighting within
its own group in descending order. For example, Group A had a total
weighting of 38 per cent. Of its three indicators, tariffs received a
weighting of 20 per cent, marketing strategy a weighting of 10 per cent and
services a weighting of 8 per cent. The ultimate weight to be given to each
indicator depended in turn on weightings to be given to subheadings which were
known as “
Dimensions”.
Each dimension had a separate weighting, the total of the weightings of each
dimension equating to the weighting given to the indicator from which they were
subdivided.
When
the applications came to be evaluated on the basis of a qualitative analysis,
each dimension was awarded a mark between A and E, A equalling 5 and E
equalling 1. The full evaluated table is set out in the annex to this
judgment.
In
accordance with the provisions of the tender document that questions might be
put to the Director by intending applicants, a number of questions were put to
the Director. The answers to each question were circulated to each of the
proposed applicants including both Orange and Meteor. These questions and
answers are important since they indicate uncertainties on the part of
intending bidders and the answers should have resolved those uncertainties.
They deal with a number of aspects which assumed considerable importance in the
submissions to both the High Court and to this Court.
The
questions and answers which I regard as material are as follows:
“5. What
scoring system or scale is applied to the weightings in order to determine an
applicant’s overall score?
A.
All
details of the evaluation method to be used other than those outlined in
section 1, paragraph 1.5.2 are strictly confidential.
9.
Does
item b require a performance bond to fulfil the objectives of the paragraph?
The particular paragraph was as follows:
The
performance guarantees offered shall be described in relation to: b penalty
amounts offered in case the performance targets are not achieved.
A:
No.
However, attention is drawn to section 1, paragraph 1.6.2 of the tender
document which states that the Director intends to incorporate proposals made
in the successful application into the terms and conditions of the licence to
be granted. Such conditions will be binding on the licensee.
The
effect of section 1 paragraph 1.6.2 of the tender document was also referred to
in Question 26a
.
Q. Does
the Director reserve the right to incorporate any proposals made in submission
documents into the terms of the licence, or does she confine this prerogative
to proposals to which bidders have indicated that they are willing to be bound?
A.
The
Director reserves the right to incorporate any proposals made in the successful
application into the terms and conditions of the licence to be granted.
Questions
11 and 12 dealt with maximum tariffs.
11. For
the purposes of this application, please describe the basis for determining
‘maximum tariffs’ (line 22-25). Is line 26 mutually exclusive
from lines 22-25?
The
lines referred to were contained in tables in section II Part 7 under the
heading ‘Structure and Contents of the Application’. The figures
which were to be inserted were to be inserted under the following headings.
22. Initial Charge; 23. Annual Subscription; 24. Normal Call Charges per
Minute; 25. Off-Peak Call Charges per minute
;
26.
Tariff Basket.
A.
The
basis for determining the ‘maximum tariffs’ is up to the applicant.
‘Maximum tariffs’ are to be interpreted as binding maximum
tariffs which are offered to all customers and which cannot be exceeded.
Line 26 is mutually exclusive from lines 22-25.
12.
Do
the maximum tariffs indicated in Table 7.8 form a binding commitment over the
period of the licence?
A.
Yes,
but the maximum tariffs can be adjusted according to the actual inflation rate
in relation to the general assumption of a 3 per cent inflation per year.
Q.
58 dealt with section 1 paragraph 1.6.2. regarding the incorporation of terms
and conditions in service licence to be granted.
There
is a statement that it will not be possible for the applicant to modify the
indications given in the application. Is there any scope for renegotiation
should circumstances necessitate it?
A.
No.”
The
next stage in the competition was the delivery of the bids, which in the event
were made only by Orange and Meteor. These were then evaluated by working
groups of between five and seven members roughly divided equally between the
two groups in the steering group. Each indicator was considered by a
different working group, though members of these groups were involved in
relation to several indicators. In the course of this stage, questions were
put to each of the bidders upon matters which the working groups required to be
clarified. Each bidder also made an oral presentation. The final
evaluation then took place; the bidders were placed in order and the result
published.
Orange
was then informed that the Director did not propose to grant a licence to it.
This was followed by a summary report which contained in very specific form the
views of the Director as to the strengths and weaknesses of Orange’s
application. Orange sought from the Director the reasons why she was not
prepared to grant it a licence. The reason given was that Orange was placed
second in the competition. Orange then made representations to the Director.
These were answered by the Director in effect by stating that the
representations were really a repeat of the application. Orange have now
appealed against this refusal. Both the holding of the competition and the
subsequent matters are set out in a statutory background.
THE
STATUTORY BACKGROUND
There
have been a number of European Directives seeking to free competition in mobile
telephones. The first of these was Commission Directive No. 90/388/EEC
issued on the 28th June, 1990. This was amended in 1996 by Commission
Directive No. 96/2/EEC issued on the 16th January, 1996. So far as is
material to the present case this Directive provided that licences should be
awarded according to open, non-discriminatory, and transparent procedures.
On foot of these Directives the European Communities (Mobile and Personal
Communications) Regulations, 1996 (S.I. No. 123 of 1996 (the 1996 Regulations)
was passed.
By
Regulation 4 section 111 of the Postal and Telecommunications Services Act,
1983 (the Act) was amended by the insertion of subsection (2B).
This
subsection provided inter alia as follows:
“S.
111 (2B)(d)
A
licence and the granting or the refusal to grant a licence shall be in
conformity with the requirements of Commission Directive No. 90/388/EEC of 28th
June, 1990, as amended by Commission Directive 96/2/EC of 16th January, 1996.
(e)
Without
prejudice to subsection (3) but subject to paragraph (d), a licence shall be
subject to such terms and conditions as the Minister may determine and specify
in the licence ...
(f)
Whenever
the Minister proposes to refuse to grant a licence ...
(i) The
Minister shall notify the applicant for the licence (‘the
applicant’) ... of the proposal and shall include in the notification a
statement of the reasons for the proposal and of the rights of the applicant
... under paragraph (g), and
(ii) before
deciding to refuse such grant ... the Minister shall take into account any
representations made by the applicant ... within the period specified in
paragraph (g) in relation to the proposal aforesaid.
(g)
A
person may, within twenty-one days of the receipt by him or her of a
notification under paragraph (f), make representation to the Minster relation
to the proposals concerned.
(h)
The
Minister shall notify the applicant ... in writing of a decision by the
Minister to refuse to grant ... a licence ... and shall include in the
notification a statement of the reasons for the decision and, where
appropriate, of the rights of the applicant ... under paragraph (i).
(i)
A
person may, within twenty-eight days of the receipt by him or her of a
notification under (h), appeal to the High Court against the decision concerned
... and the High Court may confirm the decision or direct the Minister,... to
refrain from granting ... the licence concerned, and the Minister shall comply
with a direction under this subparagraph and shall not implement the decision
unless and until it is appropriate to do so having regard to the outcome of the
appeal.
(n)(i)
The
Minister may grant a licence to the person who was selected by the Minister,
pursuant to the competition held by that Minister for that purpose in 1995, to
provide and operate in the State a public and - European cellular digital
hand-based mobile communications system (GSM).
(ii)
Paragraphs
(f) (g) (h) and (i) shall, in so far as they relate to a refusal to grant a
licence, not apply to such a refusal in relation to applications for the grant
of a licence under this section made before the commencement of this subsection
whether pursuant to the competition aforesaid or otherwise.”
The
procedure contained in the provisions of s. 111(2B)(f) - (i) of the Act is that
invoked by Orange in these proceedings. Since there have been later
Directives and later Regulations, it is necessary to refer to them before
considering the extent and scope of the rights of Orange under these provisions.
The
1990 Directive was further amended by Commission Directive No. 96/19/EEC made
on the 13th March, 1996. So far as these amendments are material, an
amended Article 2(3) provided:
“Member
States which make the supply of telecommunications services or the
establishment or provision of telecommunications networks subject to a
licensing, general authorisation or declaration procedure aimed at compliance
with the essential requirements shall ensure that the relevant conditions are
objective, non-discriminatory, proportionate and transparent, that reasons are
given for any refusal, and that there is a procedure for appealing against any
refusal.”
And
amended Article 2(4) provided:
“Member
States shall communicate to the Commission the criteria upon which licences,
general authorisations and declaration procedures are based together with the
conditions attached thereto.
Member
States shall continue to inform the Commission of any plans to introduce new
licensing, general authorisation and declaration procedures or to change
existing procedures.”
A
further Commission Directive was made on the 10th April, 1997 No. 97/13/EC.
Several of its provisions are relevant to the facts of the present proceedings.
Article 8 provided that conditions could be attached to licences to include
obligations corresponding to offers made in the course of a comparative bidding
process. Article 9(2) provided that licences should be granted through open,
non-discriminatory and transparent procedures; that reasonable time limits
should be set; that the decision should be communicated to the applicant as
soon as possible but not more than six weeks after receiving the application;
and that in the case of a comparative bidding procedure in particular Member
States might further extend the time limit by up to four months.
Article
9(6) provided that Members States should lay down an appropriate procedure for
appealing against such refusals, ... to an institution independent of the
national regulatory authority. Article 10(3) provided that licences should
be granted upon the basis of selection criteria which had to be objective,
non-discriminatory, detailed, transparent and proportionate; and that any such
selection must give due weight to the need to facilitate the development of
competition and to maximise the benefits for users.
Article
20 dealt with confidentiality and provided that national regulatory authorities
should not disclose information covered by the obligation of professional
secrecy, in particular information about undertakings, their business relations
or their cost components, but without prejudice to the right of such
authorities to undertake disclosure where it was essential for the purposes of
fulfilling their duties, in which case such a disclosure should be
proportionate and should have regard to the legitimate interests of
undertakings in the protection of their business secrets. By Article 45 the
Directive was to be implemented as soon as possible but in any event not later
than the 31st December, 1997.
The
European Communities (Telecommunications Licences) Regulations, 1998 (the 1998
Regulations) were passed to give effect to all four Directives on the 8th
April, 1998. As in the case of the 1996 Regulations words or expressions
used in the Regulations and also used in the Directives were to be given,
unless the contrary intention appeared, the same meaning in the Regulations as
it had in the Directives.
The
1998 Regulations further amended s. 111 of the Act. It enacted a new
subsection 2 of which the following are material.
“S.
111(2)(e)(i)(II) In granting a licence the Director shall not attach conditions
other than those corresponding to offers made by the applicant for a licence in
the course of a comparative bidding procedure.
(e)(V)
Subject to paragraph (VI) the Director shall inform an applicant for a licence
of his or her decision not more than six weeks after receipt of the
application, including all the information required by the Director.
(VI)
The Director may extend the time limit referred to in subparagraph (V) by up to
four months in the case of comparative bidding procedures for the award of
licences.”
This
statutory instrument also provided for an appeal procedure on the refusal to
grant a licence. It is contained in amended s. 111(10).
While
the Regulations provide that this appeal procedure applies only to applications
made subsequently to its passing on the 8th April, 1998, and therefore does not
apply to the present proceedings since the relevant applications were made on
the 6th April, 1998, it is to be noted that there are two significant
differences in the procedure.
1 Under
s. 111(10)(e) the Director before making a decision to refuse to grant a
licence must take into account any representations made by ...
(ii)
any interested party. This clearly includes other applicants in a
comparative bidding process. This is confirmed in my view by the powers
given to the Court on appeal. These include a direction to the Director to
refrain from refusing to grant the licence. This is in contrast to the power
contained in s. 111(2B)(i) of the Act as contained in the 1996 Regulations
which provides for a direction to the Minister - now to be read as the Director
- to refrain from granting the licence. Under the 1996 Regulations, the
Court can only direct that no licence should be granted whereas under the 1998
Regulations it can direct that it should be granted presumably to the
successful party on the appeal. In other words, under the 1996 Regulations
the Court has no power to direct the grant of the licence to Orange whereas it
would have had that power had the application been governed by the 1998
Regulations.
The
1997 Directive was not implemented in time but this failure is not in my view
of any significance. Insofar as it sought to provide provisions which were
not already in force within the State it would have direct effect as against
the State in relation to such provisions. However in relation to the appeal
procedure, neither the later 1996 Directive nor the 1997 Directive required any
more than was already in place. Accordingly, the 1996 Regulations are the
appropriate appeal procedures. However, the provisions in relation to
conditions to be attached to the licence and in relation to time limits would
be enforceable particularly as they were at the relevant times in force
pursuant to the 1998 Regulations.
This
is the legislative background against which Orange’s claim falls to be
decided. Its claim in the High Court fell under three headings: (a)
failure of the Director to give proper reasons for refusal to grant the licence
to Orange; (b) that her decision was tainted with bias; and (c) that it was
unreasonable.
In
the course of the hearing in the High Court, Macken J. ruled on the evidence
which was admissible. She held that evidence could be admitted on the issue
of bias, but that on the issue of reasonableness the parties were restricted to
the evidence before the Director when she made her decision.
In
the event therefore the Court had before it the bids made by each bidder and
the manner in which those bids had been evaluated. The learned trial judge
found that the Director had not complied with her duty to give reasons as
imposed by the 1996 Regulations. She also found that there was objective,
but not subjective, bias and that her decision was unreasonable.
Both
the Director and Meteor have appealed against this decision. In addition,
Orange has cross-appealed against the finding that there was no subjective bias
and against the ruling that limited the evidence on the issue of reasonableness.
In
the first instance, Orange submits that the Director was in breach of her duty
to give reasons to Orange under the provisions of
s.
111(2B)(f)(i) and s. 111(2B)(b) respectively.
THE
DUTY TO GIVE REASONS
Quite
clearly the right to be given reasons for a decision springs from the guarantee
of fair procedures and the obligation upon those vested with statutory powers
to exercise them fairly. In the present instance, while such obligation is
expressly stated in the regulations, there is nothing to suggest that this
gives Orange any greater right to receive reasons than it would otherwise have
had.
If
the applicable statutory rules indicate a specific purpose for which reasons
should be given, then that purpose must be fulfilled - see
Anheuser
Busch v. The Controller of Patents Design and Trademarks
.
However, in general, the rule is as indicated in a passage from the judgment
of Finlay C.J. in
O’Keeffe
v. An Bord Pleanála
1993 1 IR 39 he said at p. 76:
“What
must be looked at is what an intelligent person who had taken part in the
appeal or had been appraised of the broad issues which had arisen in it would
understand from this document, these conditions and these reasons.”
This
right is not unlimited. In
MacCormack
v. An Garda Síochána Complaints Board
1997 2 IR 489 Costello P. said at p. 50:
“But
a person aggrieved by a decision has no right to obtain reasons for it merely
for the purpose of seeing whether or not a decision maker had erred and I do
not think that the judgment in that case is to be so construed.”
Later
in his judgment on the same page he said:
“Reasons
are not therefore required to enable the Court to exercise its jurisdiction.
In reality they are being sought in this case to enable the applicant to see
whether or not the Board made an error in the carrying out of its functions and
there is no duty imposed on administrative decision makers by the Constitution
to comply with a request made for this purpose. I must hold therefore that
the applicant has not established that there was any unfairness on the part of
the Board in failing to provide reasons for the opinion it reached either at
the time it was communicated to the applicant or in response to the subsequent
request. Indeed it seems to me that there are cogent arguments for
suggesting that, just as the prosecuting authorities in the State, (The
Director of Public Prosecutions and the Attorney General) have always declined
to give reasons for a decision not to prosecute because of the possibility of
unfairness in certain cases should it do so, so the Board should not be
required to give reasons for the opinion it reaches after an investigation of a
complaint under the Act of 1986 because of the possibility of his unfairness in
certain circumstances may result.”
On
the facts of the case, the learned judge was satisfied that in any event
adequate reasons had been given.
This
case was followed by
Flood
v. Garda Síochána Compensation Board
a decision of this Court delivered on the 19th July, 1999.
In
that case, the Board in an affidavit sworn by its Chief Executive had given as
its reason to take no further action that the inquiry showed that there was a
conflict of fact. This was held to be sufficient. At p. 22 I said:
“There
remains the issue as to whether or not the Board should have given any further
reasons for its decision to the complainant. The reason which it gave is
sufficient.”
This
general approach was also adopted in Europe by the European Court of First
Instance in
Adia
Interim SA. v. E.C. Commission
1996 3 CMLR 849. That was a case in which a tenderer for a public contract
was informed that its tender had been rejected. In such circumstances it was
entitled to be given a reasoned decision for such refusal.
There
had been a comparative bidding process in the course of which marks were
awarded in relation to various factors to each of the tenderers. The tenders
which were accepted were those from the three tenderers who received the most
marks. The applicant was not one of these and alleged that the reason was
that there was a basic error in its tender which was obvious to the selection
committee.
When
reasons for the rejection of its tender was sought by the applicant these were
supplied to it by a letter dated 21st December, 1994 in which it was stated
inter
alia
:
“On
the basis of that assessment, the selection committee adopted the tenders which
had obtained the most points as being the most economically advantageous
ones....
Accordingly,
the outcome of the invitation to tender and the non-acceptance of the tender by
your company resulted solely from the strict application of competitive
criteria. However, this outcome does not detract from the satisfaction which
the Commission has had in working with your company under the previous
framework agreement.”
The
question which arose was whether this satisfied the obligation of the
Commission to provide reasons. At paragraphs 35 and 36 of the judgment the
Court said:
“35. In
this regard, it is clear from that letter that the Commission did provide
sufficiently detailed reasons for its rejection of the tender in question,
because it confirmed that it satisfied all the formal requirements of the
procedure but were considered to be less economically advantageous than the
tenders (of the three tenderers who were accepted) at the stage when the three
award criteria were applied.
36.
The
sufficiency of that reasoning is borne out by the fact that - as the applicant
confirmed at the hearing - when it was informed that its tender had been
rejected in December, 1994, it was able immediately to identify the precise
reasons for its rejection, to wit the presence of a systematic error in
the calculation of the price.”
The
case for Orange is that the duty to furnish reasons cannot be fulfilled without
a searching inquiry into the information available to the decision maker and
how that information was treated. An argument along similar lines was
rejected in
Cronin
v. Competition Authority
1998
1 IR 265.
In
that case, the applicant sought judicial review of a decision of the
Competition Authority to grant a category licence under s. 4 of the Competition
Act, 1991 upon the grounds that the procedure leading to the decision to grant
the licence was unfair. Its main contention was that it was not privy to all
the information before the Competition Authority.
In
refusing to accept this submission Barrington J. said at p. 274:
“It
appears to me that there is a fallacy underlying the appellant’s
submission. This is not a case of litigation inter partes with the
Competition Authority acting in the role of some kind of arbitrator. The
Competition Authority is an administrative body which formulates its
competition policy in the light of the requirements of the common good, the
provisions of the statute and prevailing market conditions. To carry out
this role properly it must have access to information and undertakings must be
free to inform it of their business secrets, while at the same time being
reassured that their confidence will be respected by the Competition Authority.
In the present case the Competition Authority was considering not only the
draft agreements notified by the notice party but was also taking into account
fifty seven different types of agreement from eleven different oil supply
companies.
Under
these circumstances the Competition Authority, before making its final decision
in what was essentially a policy matter, gave the appellant and other
interested parties an opportunity to make submissions concerning its proposed
decision. It did this presumably because it thought that their interest
might be affected by its proposed decision or because they might have something
to offer as to what would be the correct decision in the circumstances. In
the event the Competition Authority very slightly modified its decision,
whether as a result of submissions made by the appellant or otherwise.
In
these circumstances, I respectfully agree with the decision of the learned
trial judge that the procedures adopted by the Competition Authority were
imminently fair and reasonable and that the Competition Authority committed no
breach of duty.”
In
Flood
v. The Garda Síochána Complaints Board
the submissions relating to the duty to give reasons were similar to some of
those in the present case. In that case the appellant sought the right to
know what was contained in the materials before the Board before it reached its
opinion including the report of the investigating officer and the comments and
recommendations of the Chief Executive so that representations could have been
made to the Board on his behalf before it reached its decision.
These
submissions had been made to contest a ruling by the Board that it was of the
opinion following the investigation of the complaint that neither an offence
nor a breach of discipline on the part of any member had been disclosed.
These
submissions were rejected. In the course of my judgment in that case I said
at p. 19:
“The
right to know the case you have to meet and the right to have time to prepare
an answer and an opportunity to present that answer applies to a person who
stands accused or to a person in respect of whom a tribunal has to act
judicially or quasi judicially. That is not the case here. The Board is
forming an opinion as to whether an investigation should proceed to a further
stage.
The
Board has the statutory power to form an opinion. As with all statutory
powers, it cannot be unfettered, it must be exercised in accordance with fair
procedures. This means that the opinion must be reached bona fide, be
factually sustainable and not be unreasonable. See the judgment of
O’Higgins C.J. in
The
State (Lynch) v. Cooney
1982 IR 337 at p. 361.”
It
had been submitted on behalf of the Board that its position was analogous to
that of the Director of Public Prosecutions. Dealing with that issue, I said
at p. 20:
“It
is submitted on behalf of the Board that its opinion should not be open to
review in the same way as a decision by the Director of Public Prosecutions not
to prosecute is not open to review save in the case of mala fides or an
inappropriate practice. The situation is not entirely identical nor is the
public interest the same. There are sound public interest reasons for the
restricted basis of review of such decision by the Director of Public
Prosecutions. In the case of the Board, the public interest is to ensure
that complaints against members of An Garda Síochána would be
investigated and ruled upon fairly and impartially. To that end, the Act set
up appropriate procedures. There is nothing in the evidence to suggest that
these procedures have not been followed. Judicial review is not a rehearing.
Its function is to see that the procedures by which any opinion or decision
was reached were fair and where prescribed that they were followed. Insofar
as the principles in
The
State (Lynch) v. Cooney
are applicable, there is no suggestion that the Board did not act bona fide.
It has averred that there was a conflict of fact. A decision that no further
action should be taken is sustainable in such circumstances and not
unreasonable. It is submitted that the failure to charge the applicant on
the evening of his arrest nor to pursue the charge in court showed that the
decision to take no further action was unreasonable. I cannot agree...
It
is not a case where the principles of natural justice apply. Equally, so far
as the principles in
The
State (Lynch) v. Cooney
apply, they have been fulfilled.”
The
impugned decisions in all these cases in this jurisdiction were challenged in
judicial review proceedings. Nor save the
Adia
case do any of the cases deal with comparative bidding processes. The present
case deals both with a stage prior to the appeal to the courts and with that
appeal. In approaching the construction to be placed upon the 1996
Regulations, there is some parallel with the Garda Síochána
cases. Both the Board in those cases and the Director in the present case
are to be independent in their functions.
The
case for Orange is that in a comparative bidding process it cannot establish
its rights without regard to the other bids and without seeing the Meteor bid
and the evaluation report. The rights of a disappointed bidder are given
expressly by the provisions of s. 111(2B) paragraphs (f) - (i). From the
manner in which these provisions are drafted, it might have been supposed that
they applied only to cases of individual applications. However, since
paragraph (n) refers to a previous competition process, it must be presumed
that if it had been intended to involve other bidders at the stage of giving
reasons or indeed at any later stage, the Regulations would have so provided.
That the draftsman was aware that there might be other competitions and
therefore more than one applicant for the same licence is apparent from the
power given to the Court to direct the Minister - now the Director - to refrain
from granting the licence in the event of a successful appeal. If only one
applicant was involved, it would have been expected that the power of the Court
would have included the power in that event to direct the grant of the licence
to the successful applicant. Nevertheless, there is nothing in the former
paragraphs to indicate that in giving reasons, the applicant seeking them
should be given any reason other than that warranted by its own application.
Orange
put its case both on the Directives and also on the basis of the specific
wording of the Regulations. There is nothing in the Directives which gives
any wider rights than those given by the regulations. The right to be given
reasons even when not specifically set out in the relevant legislation springs
from the requirement of the guarantee of fair procedures that powers must be so
exercised. Clearly, a power cannot be seen to have been so exercised until
the reasons for its exercise have been given. Nor can it be so seen where
such failure prevents the applicant from exercising a right of appeal. But
there is nothing unfair in refusing to allow the applicant the sight of the
internal procedures of the decision maker. This is the case with the
Director of Public Prosecutions and also with An Bord Pleanála.
Even
though this was a comparative bidding process, there is nothing in the
regulations which involves the other bidder nor obliges the Director to
disclose such bid or the manner in which it was treated. If the details of
any such bid were to be furnished to any other bidder the Regulations would
have been expected to give such right.
In
the event, the procedure laid down in the relevant subparagraphs is a procedure
involving only Orange and the Director. Once reasons had been given, Orange
had the right to make representations which had to be considered.
Representations would presumably relate to why the reasons given were flawed.
Only if the Director was still intending to refuse to grant the licence to
Orange did the rights of appeal arise.
Orange
has, of course, contended that after the bidders had been placed in order there
should have been some sort of adversarial hearing before the Director.
Whatever the regulations might have provided, it could not have been this.
The competition was analogous to an examination. If the bidders had been
allowed to make further bids or compete in an adversarial hearing, this would
have rendered the comparative bidding of little significance. At most, it
would have given the bidders a chance to test the waters before the next stage.
There can be no sense in laying down a particular procedure and then because
one of the bidders purports to be dissatisfied to hold what is in effect a new
and distinct competition run on completely different lines. In this
context, it is also significant that Orange did not seek any such hearing at
the presentation stage.
The
regulations are totally silent on the rights of any other bidders once any
other bidder makes representations pursuant to the provisions of subparagraph
(g). Since the Director must exercise her powers in accordance with fair
procedures, this would seem to require some input from the successful bidder if
she was considering altering her decision. Since that possibility does not
arise in the present case, it is not necessary to pursue it. The 1988
Regulations seek to involve the other bidder or bidders in the event of future
comparative bidding processes but in my view this may cause more problems than
those which it may solve. The role of other bidders in a comparative bidding
process when the decision of the Director is challenged is something to which
the Oireachtas or the Minister might have regard in order to give greater
clarity to the rights of the respective parties in such circumstances.
The
reason given to Orange by the Director for her reason to refuse to grant the
licence to Orange was that Orange was placed second. In addition, Orange, as
indeed Meteor also, was aware from the summary report of the view which the
Director through her evaluators had taken of its application. At this stage,
Orange cannot have been in any doubt but that the application by Meteor
received more marks than its application and that this must have been because
of the matters indicated in that report. Since it would be immaterial to see
these documents once Orange knew why it had lost, its only reason for wishing
to see them had to be for the purpose of showing that an error was made by the
Director and that it should have won. Once Orange knew why it was placed
second, the obligation for it to be given reasons was satisfied: see the
passage from the judgment of Finlay C.J. in
O’Keeffe
v. An Bord Pleanála.
Nor had it any right to any further information for the purpose of seeing
whether a mistake had been made: see the passages from the judgment of Costello
P. in
MacCormack
v. The Garda Síochána Complaints Board.
That was the position in
Adia
and is also the position here. Orange made various calculated decisions as
to what it would or would not offer in its bid. When it received the summary
report, it knew perfectly well that its decisions were a mistake and were the
cause of its losing the licence.
This
is made quite clear in the representations made by Orange following the receipt
of the Director’s reasons. In the course of such representations,
Orange sought to mend its hand both in relation to commitments on tariffs and
on performance guarantees.
In
these circumstances, I am satisfied that Orange was given sufficient reasons
for the decision of the Director to place it second in the competition.
THE
RIGHT OF APPEAL TO THE HIGH COURT
The
1996 Regulations give a right of appeal to the High Court against the decision
concerned which is the decision not to grant the licence to Orange. Before
making that decision the Director was required to take into account the
representations made on behalf of Orange. In my view, the Court has no
obligation to go beyond these representations. If they show that the
Director has misunderstood any part of the application, or has been unfair, or
has made a mistake of law, these are all matters which the Court can determine.
But it seems that the Court, no more than the Director, can examine the
merits of the application on a comparative basis for the purpose of deciding
that the Director was wrong. This, as I have already indicated, is supported
by the absence of any power in the Court to direct the award of the licence to
any particular applicant. The grounds of
appeal might have rested also on a failure to follow the requirements of the
Directives. In the present instance, I see no such grounds: (1) The
appeal required by the 1997 Directive is to be to an institution independent of
the national regulatory authority: Article 9(6). That has been met by giving
the right of appeal to the High Court. (2) The basis of the
selection criteria is to be objective, non-discriminatory, detailed,
transparent and proportionate: Article 10(3). This is set out in the tender
document the design of which received the approval of the Commission. (3)
The procedures under which the licences are to be granted are to be open,
non-discriminatory and transparent: Article 9(2). This is also set out in
the tender document. It is set out also in the questions and answers raised
before the bids and in the presentations of each bidder and the questions and
answers prior to such presentations.
If
Orange was not entitled to comparative information when it received reasons
from the Director for her refusal to grant it the licence, then it cannot be
entitled to such information because it refuses to accept such reasons. The
basis for making representations had to rest on some underlying flaw in the
reasons given. Similarly, if the answers to the representations were
unacceptable to Orange, then its appeal had to rest upon the same basis as the
representations were made together with such further grounds of a similar
nature as might have arisen from the manner in which its representations were
answered.
Such
an appeal would have been very different from the actual appeal where it was
agreed that the comparative information, i.e. all the information before the
Director, should be before the Court. The issues were those of bias and
unreasonableness, but in relation to the latter it was agreed that the test of
reasonableness against which the decision of the Director should be measured
should be that of Kearns J. in
M.
and J. Gleeson
,
a test taken from the Monopolies Code. On this aspect of the appeal, the
only issue between the parties was whether the evidence should have been
admitted on the issue of reasonableness. The learned trial judge ruled
against its admissibility and that ruling is subject to a cross-appeal.
Evidence was, however, admitted on the issue of bias.
This
is because it was submitted that bias could be established from the nature of
the process itself. Accordingly, the comparative evidence became relevant
and had to be considered. The situation in relation to the plea of
unreasonableness was treated differently.
BIAS
Although
bias and unreasonableness were treated largely on the basis that either neither
or both were present in the decision, they are fundamentally different. Bias
always exists before the hearing or other process; unreasonableness is
something to be ascertained by comparison of the process and the decision.
The
definition of bias in the shorter Oxford English Dictionary includes: “
an
inclination; leaning; bent; predisposition towards; predilection;
prejudice”.
In
law it is any relationship, interest or attitude which actually did influence
or might be perceived to have influenced a decision or judgment already given
or which might be perceived would influence a decision or judgment yet to be
given. The general nature of the relationship, interest or attitude is not
capable of precise definition. The relationship may be family, social or
business. The interest may be financial or proprietary. The attitude may
be one of good will or ill will.
Insofar
as bias may be found to exist or to have existed, it will always predate the
actual decision or contemplated decision. Bias does not come into existence
in the course of a hearing. It may become apparent in the course of a
hearing and in that way alert a party to the possibility of bias and so enable
such party to establish facts which show that the attitude adopted by the
decision maker in the course of the hearing was one which might have been
expected having regard to those facts. The essence of bias then is the
perception - the strength of that perception not being relevant for the purpose
of this definition - once all the facts are known that the particular decision
maker could never give or have given a decision in relation to the particular
issue uninfluenced by the particular relationship, interest or attitude.
Obviously, if it is perceived that it may influence a decision yet to be given,
it must exist at that stage.
The
submission on behalf of Orange takes issue with this view of the law and
maintains that where a decision is inexplicable, you may look to the process
leading to the decision and say that there are the indications of bias which
led to the decision. The reality of this submission, it seems to me, is that
if there can be a perception that a decision is not what it would have been but
for some unknown cause, it can be explained upon the basis of bias.
A
belief or perception that a decision might have been different is at the heart
of bias because if the decision would always have been the same, it cannot have
been influenced by bias or any other cause.
Bias
can be of two types: conscious - which in the cases has also been referred to
as actual or subjective; and perceived - also referred to as objective or
unconscious. The reason why the decision is not allowed to stand in the case
of conscious bias is the perception that the decision was influenced by some
existing relationship, interest or attitude (which I shall refer to as a
factor) and would have been different, if it had been absent.
In
the case of perceived bias, it is not allowed to stand because of the
perception that the decision given or to be given, in the absence of the
particular factor, might have been different. Nevertheless, there must be
some substance in the factor before it can be allowed to affect the process.
In
the result therefore there are two basic matters to be considered. First,
has it been shown on the facts that a factor existed. Secondly, what weight
must be given to such factor before it can be taken into account.
I
would like to refer first to the often quoted case of
R.
v. Sussex Justice, ex parte McCarthy
1924 1 KB 256.
That
was a case in which the clerk to justices went into the room with the justices
when they were considering their judgment. The judgment was set aside on
this account. In the course of his judgment Lord Hewart CJ said at p. 234:
“There
is no doubt, as has been said in a long line of cases, that it is not merely of
some importance, but of fundamental importance, that justice should both be
done and be manifestly seen to be done. The question is not whether in this
case this gentleman, went with the justices, made any observation or offered
any criticism which he could not properly make or offer; the question is
whether he was so related to the case by reason of the civil action as to be
unfit to act for the justices in the criminal proceedings. The answer to
that question depends not on what actually was done, but on what might appear
to be done. The rule is that nothing is to be done which creates even a
suspicion that there has been an improper interference with the courts of
justice.”
In
that case the factor involved was that it was a prosecution arising out of a
road traffic accident in relation to which the clerk of the Court was a member
of a firm of solicitors acting for one of the parties to the accident in a
civil action, and so it could have been perceived that he might have had an
interest to procure a particular result.
In
Regina
v. Gough
1993 AC 646 the House of Lords considered the circumstances in which a factor
would be sufficient to impugn a decision. Lord Goff of Chieveley said at p.
668:
“In
my opinion, if, in the circumstances of the case (as ascertained by the Court),
it appears that there was a real likelihood, in the sense of a real
possibility, of bias on the part of a justice or other member of an inferior
tribunal, justice requires that the decision should not be allowed to stand.
I am by no means persuaded that, in its original form, the real likelihood test
required that any more rigorous criterion should be applied. Furthermore the
test as so stated gives sufficient effect, in cases of apparent bias, to the
principles that justice must manifestly be seen to be done, and it is
unnecessary, in my opinion, to have recourse to a test based on mere suspicion,
or even reasonable suspicion, for that purpose.”
In
the same case Lord Woolf said at p. 672:
“It
must be remembered that except in a rare case where actual bias is alleged, the
Court is not concerned to investigate whether or not bias has been established.
Whether it is a judge, a member of the jury, justices or their clerk, who is
alleged to be biased, the courts do not regard it as being desirable or useful
to inquire into the individual’s state of mind. It is not desirable
because of the confidential nature of the judicial decision making process.
It is not useful because the courts have long recognised that bias operates in
such an insidious manner that the person alleged to be biased may be quite
unconscious of its effect.
It
is because the Court in the majority of cases does not inquire whether actual
bias exists that the maxim that justice must not only be done but seen to be
done applies. When considering whether there is a real danger of injustice,
the Court gives effect to the maximum, but does so by examining all the
materials available when giving its conclusion on that material. If the
Court having done so is satisfied there is no danger of the alleged bias having
created injustice, then the application to quash the decision should be
dismissed.”
The
test which this case formulates is that once there exists a relationship,
interest or attitude for which bias might be established, it will be treated as
established if a real risk, meaning a real possibility, exists that such factor
influenced or would influence the decision even though it did not nor would do.
These
propositions are not contested by counsel on behalf of Orange. What they
submit is that the decision of the Director was so inexplicable that it was
sufficient to show that a reasonable bystander unacquainted with the background
of the matter would have had a reasonable suspicion of bias whether or not
there was any evidence of any such relationship, interest or attitude.
Counsel
relies upon passages in the judgment in
Anderton
v.
Auckland
City Council
1978 1 NZLR 657. At p. 686 Mahon J. said:
“Looking
then at what I have called ‘presumptive bias’, in my opinion the
test of real likelihood and reasonable suspicion are distinct, and the
invalidation of proceedings on one ground, or the other, or both, will depend
upon the evidence. Discovery of documents and the production of the record
of the tribunal may disclose such an association between one party and the
tribunal that a real likelihood of bias is established, no matter how fairly
the proceedings may seem to have been conducted. In such a case it will be
the opinion of the Court, and not the objectively assumed response of an
observer of those proceedings, which will be the decisive factor. But if
there is no evidence of such a connection between one party and the tribunal as
to justify real likelihood of bias, the manner of conducting the proceedings
may in itself create a reasonable suspicion of bias, founded upon nothing but
the outward aspect of the determination under review.”
Again
at p. 688 he said
:
“A
party may prove ‘reasonable suspicion’ of bias by relying solely
upon the manner in which the proceedings were conducted. That is, he may
have no evidence at all of relevant facts or circumstances not referred to or
disclosed in the proceedings. The law is now clear, certainly in Australia
and in Canada and I think also in New Zealand, that the presence of a
‘reasonable suspicion’ of bias found by a court to be attributable
to an observer unacquainted with the hidden facts, will be sufficient to
disqualify the tribunal or to invalidate his decision. Such was the basis of
each decision, as I have said already, in
re
Watson, ex p. Armstrong
(1976) 50
ALJR
778 and in
Police
v. Pereira
1977 1 NZLR 547.”
In
the
Anderton
case and in the two cases to which the judge referred there is the factor of
prejudgment. In
re
Watson ex p. Armstrong
a judge at the interlocutory stage of proceedings had indicated that having
regard to the bitter conflict of testimony apparent upon the affidavits he
would not be prepared in the substantive proceedings to accept the
uncorroborated testimony of either party. The judge was prohibited from
hearing the substantive proceedings on the ground that there could properly be
attributed to a party a reasonable suspicion that the judge had predetermined
all questions of credibility in relation to any uncorroborated testimony of
that party. In my view, that was a decision based upon predetermination, to
wit, that the judge would have approached the case upon the basis that he would
not be able to accept the evidence of either party.
The
other case referred to in the judgment,
Police
v. Periera
was a case where the appellant had been convicted of a serious charge. The
presiding magistrate had given no reasons for his decision and had accompanied
his findings with a contemporaneous declaration that the past criminal record
of the appellant which he said was known to him exhibited proclivities which
exactly matched the allegation then being made against him by the prosecution.
As Mahon J. said at p. 689:
“Once
again there had to be attributed to the appellant the reasonable suspicion,
even though in fact unfounded, that the magistrate had prejudged the case.”
That
case as the learned trial judge himself said is clearly a case of prejudgment.
Anderton
itself was also a case of prejudgment though rather an unusual one. The
relevant ground of prejudgment is set out in a passage from the judgment of
Mahon J. where he said at p. 698:
“On
my view of the evidence, the Council had become so closely associated with the
company in attempts to secure planning permission for the company’s
project that by 1975 it had completely surrendered its powers of independent
judgment as a judicial tribunal. I think it not open to doubt that the
Council and its dedicated committee, convened this hearing with a closed mind,
impervious to whatever evidence the objectors might submit, and determined to
uphold the validity of this commercial development which it had laboured so
long to create. It must follow that, in my opinion, a decision in favour of
the scheme change, and therefore in favour of the company is invalid.”
In
Anderton
and the two cases referred to in the judgment, the prejudgment is not something
which arose in the course of the process; it predated it, so that it was truly
bias and not unfairness in the process. In
Anderton,
the
Council came to the decision-making process with the firm view as to what its
decision would be. In
Pereira,
the
magistrate came to the case with a fixed view of the defendant. Likewise, in
re
Watson
,
the judge had he been allowed to continue with the case would have come to it
with a fixed view of the parties. In so far as Mahon J. was of the opinion
that the manner in which proceedings are conducted might in itself create a
reasonable suspicion of bias, I must respectfully disagree. Without evidence
of the connection to which he refers there cannot be evidence from which bias
can be perceived. In
Anderton
and the other two cases there was clear evidence of the connection. There
may be many reasons for the manner in which proceedings may be conducted. To
suggest that the cause must be bias is speculative. There is a duty upon
decision-makers to carry out the process leading to the decision in a
particular way. Not to do so may make the process unfair or otherwise
invalidate it, but that is not bias. The submission on behalf of Orange was
that the evaluators had prejudged the competition against them, but no evidence
was adduced to support it.
Orange
also relies upon the Canadian decision of
re
Gooliah and Minister of Citizenship and Immigration
63 DLR (2d) 224 again a case of prejudgment. That was a case in which it was
being sought to overturn a deportation order. Freeman J.A. dealing with the
manner in which the officer dealing with the case conducted himself said:
“Perhaps
in this case he convinced himself that Gooliah had become disentitled to remain
in Canada and ought therefore to be deported. That attitude may have
controlled his approach to the inquiry and caused him, in a spirit of excessive
zeal, to deal with the issue in such a way as to ensure the attainment of the
objective he was seeking. Unfortunately, however, the result was something
less than justice for Mr. Gooliah. It exposed him to an inquiry which fell
below the standard of objective impartiality and adherence to natural justice
which the law demands and to which he was entitled.”
None
of the cases to which counsel has referred are cases where the Court had
started by looking at the decision and then worked back and found something in
the process which was sufficient to disallow the decision to stand. The
relevant factor was always shown to predate the decision-making process.
The
principles of bias have recently been discussed by the English Court of Appeal
in
Locabail
(U.K.) Limited v. Bayfield Properties Limited and Others
2000,
1 All E.R. 65. That case dealt with four separate sets of facts arising from
four individual cases. However, a number of the passages in the judgment of
the Court are relevant to the principles involved.
At
p. 3 of the judgment it was said:
“All
legal arbiters are bound to apply the law as they understand it to the facts of
individual cases as they find them. They must do so without fear or favour,
affection or ill-will, that is, without partiality or prejudice. Justice is
portrayed as blind not because she ignores the facts and circumstances of
individual cases but because she shuts her eyes to all considerations
extraneous to the particular case.”
“The
proof of actual bias is very difficult, because the law does not countenance
the questioning of a judge about extraneous influences affecting his mind; and
the policy of the common law is to protect litigants who can discharge the
lesser burden of showing a real danger of bias without requiring them to show
that such bias actually exists.”
Two
principles arise from the judgment: first, if a judge has an interest in the
result he is automatically disqualified. Secondly, the greater the passage
of time between the event relied on as showing a danger of bias and the case in
which the objection is raised, the weaker (other things being equal) the
objection will be.
The
facts of the various cases in which the Court dealt were as follows.
In
one, the judge was a solicitor and partner in a firm with 145 partners. His
firm was acting against the defendant in the action in a different matter.
The judge became aware of this on the seventh day. He indicated that he had
discovered this but that he knew no more than appeared in the newspapers. No
one had any objection to the case continuing which it did for a further nine
days. It was not until judgment had been given against the defendant that
any question of bias was raised. It was held that the judgment should stand.
In
another case there was a complaint of sexual harassment and race discrimination
by an employee of the Inland Revenue. It was subsequently discovered that
the Chairman of the Appeal Board had worked for the Inland Revenue thirty years
before. The case was dismissed against the applicant. It was held there
was no ground for upsetting the decision upon the basis of bias.
In
a third case the judge was a shareholder in a private property investment
company. The case before him dealt with a disputed bet in an off-course
betting shop. It was subsequently ascertained that a family company in
which the judge had a holding had as a tenant another branch of the same group
of betting shops. It was held that this was not sufficient to constitute
bias.
The
fourth case dealt with personal injuries litigation. The judge had
previously written various articles strongly condemning the manner in which
insurance companies conducted the defence of personal injury litigation. It
was held that this was a sufficient ground for his decision in a particular
personal injuries action to be set aside.
In
each of these cases a factor was alleged. In three of them it was held that
there was no real possibility of a perception that the factor would have
influenced the decision. In the fourth case it was held that there was a
real possibility that that factor might be seen to have influenced the decision.
This
judgment also referred to
Ex
parte Pinochet
a case where the Court found an automatic disqualification. The basis of
the decision is set out in the judgment of Lord Browne-Wilkinson at p. 284 and
cited in the judgment in
Locabail
as follows:
“It
is important not to overstate what has been decided. It was suggested in
argument that a decision setting aside the Order of 25 November, 1998 would
lead to a position where judges would be unable to sit on cases involving
charities in whose work they are involved. It is suggested that, because of
such involvement, a judge would be disqualified. That is not correct. The
facts in this present case are exceptional. The critical elements are (1)
that A1 was a party to the appeal; (2) that A1 was joined in order to argue for
a particular result; (3) the judge was a director of a charity closely allied
to A1 and sharing, in this respect, A1’s objects. Only in cases where
a judge is taking an active role as trustee or director of a charity which is
closely allied to and acting with the party to the litigation should a judge
normally be concerned either to recuse himself or disclose the position to the
parties. However, there may well be other exceptional cases in which the
judge would be well advised to disclose a possible interest.”
In
the same case Lord Hutton said at p. 293:
“...
There could be cases where the interest of the judge in the subject matter of
the proceedings arising from his strong commitment to some cause or belief or
his association with a person or body involved in the proceedings could shake
public confidence in the administration of justice as much as a share holding
(which might be small) in a public company involved in the litigation.”
Clearly,
the principles of bias are too wide to be set out in one definition.
However, it seems to me that the essence of bias is the existence of some
factor as already explained that constitutes a set of circumstances from which
a reasonable observer might conclude that there was a real possibility that
such factor would cause the decision maker to seek a particular decision or
which might inhibit him or her from making his or her decision impartially and
independently without regard to such factor. As I have already indicated,
this factor must predate the decision complained of or the contemplated
hearing.
In
the
Locabail
case while the Court sought to deal with the many situations where bias might
be alleged, it refrained from any form of definition. Nevertheless it is
important for the views expressed as to what would or would not normally give
rise to a real risk of bias. The passage is as follows:
“It
would be dangerous and futile to attempt to define or list the factors which
may or may not give rise to a real danger of bias. Everything will depend on
the facts, which may include the nature of the issue to be decided. We
cannot, however, conceive of circumstances in which an obligation could be
soundly based upon the religion, ethnic or national origin, gender, age, class,
means or sexual orientation of the judge. Nor, at any rate ordinarily, could
an objection be soundly based upon the judge’s social or educational or
service or employment background or history, nor that of any member of the
judge’s family; or previous political associations; or membership of
social or sporting or charitable bodies; or Masonic associations; or previous
judicial decisions; or extracurricular utterances (whether in textbooks,
lectures, speeches, articles, interviews, reports or responses to consolation
papers); or previous receipt of instructions to act for or against any party,
solicitor or advocate engaged in a case before him; or membership of the same
inn, circuit, local law society or chambers ... By contrast, a real danger of
bias might well be thought to arise if there were personal friendship or
animosity between the judge and any member of the public involved in the case;
or if the judge were closely acquainted with any member of the public involved
in the case, particularly if the credibility of that individual could be
significant in the decision of the case; or if, in a case where the credibility
of any individual were an issue to be decided by the judge, he had in a
previous case rejected the evidence of that person in such outspoken terms as
to throw doubt on his ability to approach such person’s evidence with an
open mind on any later occasion; or if when any question at issue in the
proceedings before him the judge had expressed views, particularly in the
course of the hearing, in such extreme and unbalanced terms as to throw doubt
on his ability to try the issue with an objective judicial mind; or if, for any
reason, there were real grounds for doubting the ability of the judge to ignore
extraneous considerations, prejudices and predilections and bring an objective
judgment to bear on the issues before him. The mere fact that a judge, early
in the same case or in a previous case, had commented adversely on a party or
witness, or found the evidence of a party or witness to be unreliable, would
not without more found a sustainable objection. In most cases, we think, the
answer, one way or the other, would be obvious. But if in any case there is
real ground for doubt, that doubt should be resolved in favour of recusal.”
Although
counsel for Orange did indicate a possible reason for bias as anti-British
feeling leading to a decision to place Meteor first in any event, no evidence
was adduced or pointed to from which any such contention could have been more
than a vague and insubstantial speculation. The issue must therefore be
determined on the basis that no factor existed from which bias could be seen or
perceived. Since I do not accept that bias can exist in the absence of a
factor arising only from the manner in which proceedings are conducted, I am
satisfied that the learned trial judge was in error in finding that bias existed.
The
learned trial judge found bias to have existed in a number of respects.
Having regard to these findings and my view that they cannot be upheld, it is
appropriate that I should deal to some extent with the facts which gave rise to
such findings.
One
Network. When dealing with the key characteristics of the applications, the
evaluation report referring to Orange stated: “
The
applicant seems to view the network in the Republic of Ireland as an essential
part of its present DCS 1800 Networks in Great Britain and in Northern
Ireland.”
This
statement was alleged to indicate an anti-British bias in that Orange did not
regard the Irish network in that light. Such an allegation overlooked a
number of matters. The evaluators did not regard the network in that light.
At p. 1 of the report it stated: “
The
network in Ireland will be similar to Orange’s operations in the U.K. and
in Northern Ireland with appealing one network like tariffs.”
Orange
had proposed similar tariffs whether the calls were made solely within the
State; or began in the State and ended in the United Kingdom or Northern
Ireland or the other way round. Because of this three indicators not in the
readers guide were introduced under which Orange received higher marks than
Meteor.
I
see nothing wrong with the impugned statement. At worse, it took a wrong
view of how Orange in fact viewed its proposed Irish network. It could not
be said to have been unreasonable let alone biased to include such a statement
in the evaluation report.
Share
Flotation. In the course of its application, Orange stated that it had no
plans to float its shares on the Irish Stock Exchange. In the course of its
oral presentation, it was indicated that it might do so in the future.
When
the evaluation report was first drafted there was no mention of this latter
indication. Mr. McQuaid put a note on the side of an earlier draft to
indicate this omission. The final draft remedied the omission to a limited
extent. It then read that no plans to float had been indicated
in
the application.
Clearly,
the full known position should have been set out in the evaluation report.
Undoubtedly, there were matters indicated in the course of the presentations
which found their way into that report. Perhaps the reasoning was that the
report would be indicating something not in the application, but that was a
perhaps too rigid application of the rules of the competition as the evaluators
saw them. I would not regard it as indicating bias.
The
Belgian Licence. The Hans Snook statement. In the course of the
supplementary analysis appended to the evaluation report it said:
“No
information seriously comprising the information in the application has been
found. But we have found examples of minor discrepancies between facts and
the statements by Orange:
Orange
has stated that they have applied for a combined GSM/DCS licence in Belgium.
According to our information, the licence in Belgium only applies to DCS 1800.
Hans
Snook mentioned during the presentation that he was unaware of the application
of Meteor, but according to sources, Orange has even tried to create a
consortium together with the same group of companies behind Meteor.
Apart
from this, the general impression of Orange is a company providing a state of
the art services from a highly refined network
.”
The
statement in relation to the Belgian licence was partially correct. The licence
as originally advertised in Belgium was as indicated in the supplementary
analysis. However, the licence subsequently obtained was the wider licence
indicated by Orange. As regards the statement by Hans Snook, his evidence at
the presentation by Orange indicated that “
we”
by which he must have been taken to mean Orange were unaware of something in
which they had been involved.
These
were both matters which in my view assumed an unnecessary importance. The
evaluators were correct in relation to the Hans Snook evidence. In relation
to the Belgian licence, perhaps they ought to have been more careful.
Bonus
Distribution Channels. Orange received a B under this indicator; Meteor a C.
This related to marketing expenditure which Orange says showed that the
markings should have been more favourable for them than the actual marking
indicates. Having awarded these marks, the evaluators then did a further
exercise to see whether they had been correct. In the course of their report
on this further exercise, they said that taking out personnel costs
“tended
to close the gap
”
between the expenditure of the two bidders. It is said that there was no
basis for this and was done to justify the mark given to Meteor.
Counsel
for Orange produced figures to show that taking out personnel costs in fact
widened the gap. Counsel for the Director produced figures to show the
contrary. Whichever is correct it indicates that it is a matter of opinion.
I
cannot accept the views of the learned trial judge that the evaluators made an
error which had the result of doing down Orange nor that the statement that the
“
gap
was closed”
- the learned trial judge had previously referred to the actual statement “
tended
to close the gap”
- would be readily perceived as being a bias against Orange.
Tariffs.
It is submitted on behalf of Orange that it would not have been understood
that this indicator would be worth 9 per cent of the total marks and virtually
determine the competition against them.
I
am unable to understand this submission. Paragraph 4.3.(g) of the tender
document is quite clear. In addition Orange’s bid made it clear that
they were giving no commitments even in relation to the maximum figures set out
in Table 7.
On
p. 3-42 of its bid Orange said:
“The
tariffs described above do represent a significant discount to the tariffs
currently offered by competitors, but also to their expected tariff at time of
launch (Orange anticipates that the current operators will reduce tariffs in
the months leading up to the launch of the third entrant). If our
expectations were proved false, we would readjust our proposed tariff policy in
light of our competitors actions, with the objective of avoiding a price war
but maintaining a differentiated offer.”
On
p. 3-48 the bid said:
“At
this stage, it is not appropriate or practical to give any binding commitment
on tariffs ( including maximum tariffs). However, the applicant considers
that the tariffs will evolve over time in response to market initiatives in
competitive positioning. In the light of our understanding of the Irish
market, competitive evolution and our experience and forecasts in more
penetrated markets, we would anticipate a decrease in tariffs in real terms of
probably around 40 per cent over the next ten years.... Given our experience,
particularly from a competitive point of view and as a stimulant for
competition, the applicant wishes to retain its ability to respond dynamically
to changes in the market and may revise its tariff plans accordingly.”
In
this regard, the submission that the figures indicated in Table 7.8 were
proposals which could have been converted into commitments is totally
unsustainable. The Director made it clear in the tender and in the answers
to questions by potential bidders that proposals might be incorporated as
conditions in the licence. Orange was aware of this and specifically sought
to avoid the consequences. Having refused to make a proposal which could be
incorporated as a condition it was hardly open to it to submit that its denial
of a commitment to maximum tariffs could nevertheless be treated as a proposal.
Orange
should not have been surprised at the weight given to the particular indicator.
The objective of the competition was clear. Its as set out in the
information memorandum and also in Article 10(3) of the 1997 Directive.
Clearly, the Director wanted to bring down prices. The last thing the
Director would have wanted was a third licensee who was prepared to put profit
before lowering tariffs.
1 A
further submission is that the evaluator should have warned Orange on the
consequences of failing to give commitments on tariffs. This must be wrong.
It would be marking Orange’s card and clearly unfair to Meteor.
The
learned trial judge expressed a number of views on this aspect of the case with
which I cannot agree. In my view the tender document was perfectly clear;
and a reasonable person could not have been surprised at the weight given to
this indicator. It may be that there should always have been an indicator
for binding commitments on tariffs. That however was a matter for the
evaluators.
Lower
Tariffs. The learned trial judge dealt with this issue as part of the issues
relating to binding commitments. She was correct that the Director was not
looking for a low price operator. But counsel for the Director made it clear
to the Court that the Director was looking for lower tariffs as did the
information memorandum when dealing with the objectives of the competition.
In any event, I do not accept that this should have been an issue.
The
Irish Touch. Reference in the evaluation report to the Irish touch was
regarded as evidence of bias in favour of the consortium with an Irish member.
But as is clear from the evaluation report what appealed to the evaluators was
their view that Meteor had made efforts to become familiar with local
conditions. The same or a similar statement may have appeared in the
evaluation report in two places, but the evaluations were dealing with
different indicators requiring different assessments.
Guarantees
from Backers. Financial strength of consortia members. The strongest
attack was reserved for these two financial indicators. It is said that the
evaluators rather than give Meteor an E on both deliberately increased the
marks given to both. In my view, the explanation given was clear. In each
case, there had been some compliance with the requirement of the indicator.
An E was reserved for cases where no effort had been made to meet the
particular requirement. That being so either E would have been inappropriate.
Changes
to drafts of the evaluation report. Allegations were made that the earlier
drafts of the evaluation report were deliberately toned down to conceal bias
against Orange. The purpose of amending drafts is to ensure accuracy and
that the correct shade of meaning is conveyed. I can find nothing in the
allegations which suggest any other inference in the instant case.
Subscribers
contracts. Having marked the indicator
“subscribers
contracts
”,
the evaluators then carried out a supplementary analysis to determine whether
twelve month contracts were legal and concluded that they were. Such
contracts were the norm in this jurisdiction but in the home jurisdiction of
the consultants - Denmark - contracts were limited to six months. This
analysis was said to be proof of bias. I have no doubt but that the Danish
norm was the sole reason for the further analysis.
Handset
subsidies. It was said that the proposed indicator should have been retained.
Although Meteor did not indicate that they would have any, the evaluators
assumed that they would.
What
perhaps required an explanation was what was said to be different treatment of
commitments to tariffs and handset subsidies. In regard to the former, the
anticipated indicator was price development. When Orange gave no commitment,
the indicator was expanded to be for commitments and price development. On
the other hand, an anticipated indicator was handset subsidies, but when Meteor
did not deal with these, the indicator was deleted. This apparent difference
of treatment was followed up in the questions asked of each party.
The
reason for the difference sprung from the fact that handset subsidies were not
included in the tender document whereas the giving of commitments was.
Again,
Orange laid considerable emphasis on the fact that the dimensions and the
weightings to be given to them were not determined finally until after the bids
had been opened. But this was something which the answers to questions
raised before the bids were made indicated was confidential. The answer to
Question 5 was:
“All
details of the evaluation method to be used other than those outlined in
section 1, paragraph 1.5.2 are strictly confidential.”
To
a large extent many of the allegations of bias and unreasonableness spring from
a refusal to accept the rules of the competition. These were clear. They
evidently contain matter which Orange now contends was basically unfair.
But, if so, such matter was unfair to all and Orange was not obliged to bid.
The
allegation of bias was founded on a question of prejudgment, it being suggested
that the evaluators had decided in advance to advise the Director to award the
licence to Meteor. The specific matters which I have dealt were those where
the learned trial judge accepted that a perception of bias would have existed.
Orange also relied on the absence of some records as showing conscious bias.
I do not accept this. The records produced showed what might be expected of
the internal workings of such a competition.
Counsel
for Orange did at one stage suggest that he was complaining of unfairness.
However, unfairness is different from bias though it has the same effect. It
is something which can occur in the course of the process concerned. But it
can never be said to predate the process since if it does it is bias.
Dineen
v. Delap
1994 2 IR 228 which was strongly relied upon by Orange is not a case of bias,
but a case of unfairness. In that case, the judge would not let the advocate
for the defendant put his case properly before the Court. That was unfair.
Had it subsequently been established that he was merely acting upon a
preconceived notion then it would have been biased, but no such evidence was
available or sought in the case.
In
the circumstances, in my view, the case for Orange based upon bias must fail.
UNREASONABLENESS
The
test agreed between the parties has its origins in the decision of the Canadian
Supreme Court in
Southam
v. Director of Investigation and Research
1997 1 SCR 748. In that case the issue before the Court was whether a
merger or proposed merger of two groups of newspapers, one being daily and the
other being community papers, prevented or lessened or was likely to prevent or
lessen competition substantially. A fundamental issue for decision by the
competition tribunal was whether daily newspapers and community newspapers were
a different market for advertising purposes.
The
jurisdiction of the tribunal was to determine primary facts and then to make a
decision of law based upon those facts. On the appeal from the Tribunal it
was suggested that the Tribunal had erred in its findings of fact. Dealing
with this issue the Court said at paragraph 49:
“Because
an appellate court is likely to encounter difficulties in understanding the
economic and commercial ramifications of the Tribunal's decisions and
consequently to be less able to secure the fulfilment of the purpose of the
Competition Act than is the Tribunal, the natural inference is that the purpose
of the Act is better served by appellate deference to the Tribunal’s
decisions.”
Dealing
with the test to be applied the Court said at paragraphs
55
and 56:
“But
on the other hand, appeal from a decision of an expert tribunal is not exactly
like appeal from a decision of a trial court. Presumably if Parliament
entrusts a certain matter to a tribunal and not (initially at least) to the
courts, it is because the Tribunal enjoys some advantage the judges do not.
For that reason alone, review of the decision of a tribunal should often be of
a standard more deferential than correctness....
I
conclude that the ... standard should be whether the decision of the Tribunal
is unreasonable. This test is to be distinguished from the most deferential
standard of review, which requires courts to consider whether a
tribunal’s decision is patently unreasonable. An unreasonable decision
is one that, in the main, is not supported by any reasons that can stand up to
a somewhat probing examination. Accordingly, a court reviewing a conclusion
on the reasonableness standard must look to see whether any reasons support it.
The defect, if there is one, could presumably be in the evidentiary
foundation itself or in the logical process by which conclusions are sought to
be drawn from it.”
That
was a case too where the Court recognised that in arriving at its decision the
Tribunal would have to consider several factors. It then considered what
weight should be given to the various factors, and decided that this was a
matter for the Tribunal. At paragraph 43 of the judgment it said:
“A
test would be stilted and impossible of application if it purported to assign
fixed weights to certain factors as, for example, by saying that evidence of
inter industry competition should weigh ten times as heavily in the
Tribunal’s deliberations as does evidence of physical similarities
between the products in question. These sort of things are not readily
quantifiable. They should not be considered as matters of law but should be
left initially at least to determination by the Tribunal. The most that can
be said, as a matter of law, is that the Tribunal should consider each factor;
that the according of weight to the factors should be left to the
Tribunal.”
This
decision was followed by Kearns J. in
M.
and J. Gleeson and
Co.
v. Competition Authority
1999 1 ILRM 401. What was an issue
inter
alia
was the nature of an appeal under s. 9 of the Competition Act, 1991.
At
p. 410 he said:
“It
seems to me clear that the concept of curial deference of necessity takes the
Court to this further position, namely that the greater the level of expertise
and specialised knowledge which a particular tribunal has, the greater the
reluctance there should be on the part of the Court to substitute its own view
for that of the authority. That again is the weighting which is indicated by
the Canadian Court in the
Southam
case.
That
means in practical terms that the applicants in order to succeed must establish
a significant erroneous inference which was critical to the grant of the
licence and which went to the root of that decision rather than an erroneous
inference which relates to some detail, even if that detail is relevant. In
relation to any particular inference, therefore, the applicants must show that
had the competition authority drawn some other inference the licence could not
properly have been granted.”
A
general statement of law as to how the Court should deal with administrative
decisions was made by Hamilton C.J. in
Henry
Denny and Sons (Ireland) Limited v. The Minister for Social Welfare
1998 1 IR 34. He said at p. 37:
“...
It would be desirable to take this opportunity of expressing the view that the
Court should be slow to interfere with the decisions of expert administrative
tribunals. Where conclusions are based upon an identifiable error of law or
an unsustainable finding of fact by a tribunal such conclusions must be
corrected. Otherwise it should be recognised that tribunals which have been
given statutory tasks to perform and exercise their functions, as is now
usually the case, with a high degree of expertise and provide coherent and
balance judgments on the evidence and argument heard by them it should not be
necessary for the courts to review their decisions by way of appeal or judicial
review.”
I
have already expressed my views on the matters with which the Court should be
concerned and such views are supported by these cases in the passages from the
judgment in those cases to which I have referred.
The
latter passage from the judgment of Hamilton C.J. is a very strong statement in
favour of deference. As the judgment in the Canadian case put it, where
matters are entrusted to a tribunal, “
it
is because the Tribunal enjoys some advantage the judges do not.”
In
my view, the test for competition cases cannot be a guide for other codes.
The composition and powers of the Canadian authority were not identical to
those of our competition tribunal and for that reason it is not necessary to
approve or disapprove the test taken from in
re
Southam.
Even if I did, doing so does not automatically determine what matters are
within the competence of the Court. Kearns J. recognises that the greater
the level of expertise and specialised knowledge the particular tribunal has
the greater the reluctance there should be on the part of the Court to
substitute its own view for that of the tribunal. The Canadian Court
recognised that the weight to be given to certain factors should be a matter
for the tribunal.
The
procedure for the grant of a licence is set out in the Directives and amplified
in the Regulations as is the right of appeal. There is nothing in the
Directives to suggest that the appellate tribunal should impose its own view of
the correctness of the views of the national authority. The whole tenor of
the Directives suggests that what is required is for the appellate tribunal to
be satisfied that the procedures outlined in the Directives have been followed.
As already indicated earlier in this judgment, there is nothing in the
regulations which imposes any different regime.
In
my view, the actual approach of the evaluators to the bids, answers and
presentation by both Orange and Meteor should be a matter for them.
Specialised knowledge and a high level of expertise was required, something
that not only does the Court not have, but if it could obtain such knowledge,
it would still not be able to say that the evaluators were wrong, only that it
might have marked the bids differently. Not only were the Director’s
officials fully able to decide the matter, but the Director appointed
independent consultants to manage and supervise the competition, something
which also happened in other jurisdictions.
What
the Court has to consider to ensure that the Director has acted reasonably is
to consider the tender document, the answers to questions posed by intending
bidders, the questions raised by the Director after the bids had been received,
the reasons given by the Director to Orange for having placed it second in the
competition, the representations raised by Orange and the replies of the
Director thereto.
The
function of the Director in the present instance was to set up a competition in
accordance with certain rules as indicated in the tender document. Then in
addition to her own expert staff, she is entitled to appoint outside experts
not only to establish the rules but to supervise the competition and to advise
her on her decision as to the winner. Whether the courts wish or not, they
are not in a position to substitute their views for those of the Director.
The purpose of the best application method is to select a winner in accordance
with the rules of the competition. Provided that these have been fairly and
openly complied with the courts are in no position to hear an appeal on any
other basis. They are entitled to accept that the decision was based on the
respective rankings of the applicants. It is a matter of construing the
powers given to the Court in the light of the functions and nature of the
particular statutory body. Each statutory regime is different.
The
function of the evaluators unusually for administrative decisions is not to
make findings of primary fact. The facts are essentially furnished by the
bidders. The evaluators do not find facts; their sole function in relation
to facts is to decide whether they are credible. In regard to the facts they
accept, they have to evaluate them in the light of indicated criteria. This
is a task to be left to a skilled and independent body established to carry out
such a task. The large number of headings under which the bids were
evaluated tended to lessen the subjectivity of the evaluation. Nevertheless,
it remained essentially subjective.
Orange
has cross-appealed upon the ground that evidence should have been admitted on
the issue of reasonableness of the Director’s decision. Counsel has
submitted that all cases need evidence, if it is only an affidavit to set the
scene for the hearing. I agree with him. In the instant case, the basis
for the ruling by the learned trial judge was that as she had to decide whether
the Director’s decision should stand, her decision should not take into
account any materials not before the Director. That is the position in an
ordinary appeal, unless special provision is otherwise made. It is on the
evidence before the lower court. Further evidence is only allowed in special
circumstances. But when what is in issue is not only what was before the
Director, but her treatment through her officials and consultants, of
Orange’s bid and representations, that is a new issue in respect of which
evidence may be admitted.
The
reason for the admission of expert evidence is to put a court which has to
decide whether certain conduct on the part of experts is appropriate or not,
into a position where it can understand the parameters of such conduct. If
that is in issue, then a court could have no way of determining such an issue
in the absence of relevant evidence. In this regard, there is a distinction
between fresh evidence and evidence. When a matter has to be determined on
matters in being on a particular date subsequent matters are not admissible in
evidence. That is fresh evidence. There are rules for the admissibility
of such evidence to this Court. The appeal from a tribunal to the courts is
different. There may be an issue which could not have been before the
tribunal; in the present context, that the decision was unreasonable. Such
an issue can arise on appeals to this Court from the High Court, but is decided
as a question of law. If on appeal from a tribunal, the High Court has to
decide such an issue as a mixed question of law and fact, then evidence should
be admissible on such issue, if it was not before the tribunal, as in the
ordinary case it would not have been.
In
the instant case, Orange’s real submission is that the order in which the
two bidders were placed was unreasonable. It was a submission entirely on
the merits as was quite clear from a consideration of the representations made
to the Director seeking to induce her to reverse her decision not to grant the
licence to it. But the order of the placings is something which is not an
issue. The competition was conducted by expert and experienced, independent
and impartial evaluators carrying out a specific statutory function. The
right of Orange to query that decision may only relate to the manner in which
the decision was reached not to the decision itself.
The
evidence on this issue before the Court was wider than it should have been.
But the fact that more evidence was before the Court than there should have
been does not justify a finding that even more inadmissible evidence should
have been admitted.
This
is emphasised by the substantial difference between the cases pleaded and as
submitted at the hearing and on appeal. The latter arose from a trawling
through the documents which were discovered. As a result Orange in the main
lost sight of the rules of the competition, the breach, if any, of which should
have been the sole basis of complaint.
Taking
all the circumstances of this case into account and the exhaustive
consideration of factual matters, I have no doubt that no injustice had been
done to Orange by the ruling disallowing such evidence. This is not a case
where I am saying, it would have made no difference, that is an impermissible
view. The reality is that the thrust of Orange’s submissions is based
upon the allegation that parts of the evaluation are inexplicable. The
matters which resulted in findings of bias were found to support the findings
of unreasonableness and vice versa. However, evidence was admitted on the
issue of bias and in so far as issues of unreasonableness, such as the proper
construction of the tender were concerned, this evidence dealt with them.
The issues which it is submitted were not dealt with, engineering matters and
some of the matters which the learned trial judge ruled against Orange, related
to the merits and should not have been the concern of the Court in any case.
Further
reference to the matters which the learned trial judge found to show both bias
and unreasonableness is not necessary. Orange must accept that the
evaluation was carried out by experienced groups acting totally impartially.
That being so, the basis of its objections fail on that ground alone. It may
well be that other evaluators may have dealt with some of those issues
differently. Evidence called on behalf of Orange suggested that. On the
other hand, the evidence called on behalf of the Director and of Meteor
supported a contrary view, but none of it was rejected by the learned trial
judge. The reality on this issue is that explanations were given for all the
matters complained of none of which indicated that the evaluators had been
acting outside their remit.
In
the circumstances there was no basis upon which the decision of the Director
should have been set aside or stayed. I would allow the appeal and disallow
the cross-appeal.
THE
SUPREME COURT
Keane,
C.J.
1998 No. 12160p
Murphy
J.
224 & 278/99
Barron
J.
14/00
Murray
J.
Geoghegan
J.
Between:
ORANGE
COMMUNICATIONS LIMITED
Plaintiff
v.
THE
DIRECTOR OF TELECOMMUNICATIONS REGULATION and METEOR MOBILE COMMUNICATIONS
LIMITED
Defendants
JUDGMENT
of Mr. Justice Geoghegan delivered the 18th day of May, 2000.
25. Currently
there are two licensed mobile telephone operators in this jurisdiction namely
Eircom and Esat. With a view to increasing competition in the
telecommunications area the first-named Defendant, the Director of
Telecommunications Regulation (
“The
Director”
)
decided to license a suitable third operator. Having regard to spectrum and
other problems it was decided that for the time being at least there should
only be one additional operator. Initially quite a number of consortia showed
interest in possibly applying for the licence and requested sight of the
relevant documentation etc. Ultimately, when the matter was put out to tender
there were only two applicants, the Plaintiff and the second-named Defendant.
As the tender documents made clear the Director had decided to award the
licence on foot of a competition. The type of competition envisaged is
generally known as a
“beauty
contest”
.
This is in contrast to the auction type competition. What it means is that
the competition is not necessarily won by the highest financial bidder but
numerous criteria are taken into account, marked and weighted so as to discover
the most overall suitable applicant. It was made clear in the tender documents
that the Director was not bound to award the licence to the winner of the
competition and indeed it was envisaged that there would be discussions between
the Director and the winner before any final decision was made as to the award
of the licence. The parties tendering were given advance notice of the
general group headings (described as
“groups”)
on foot of which the applications would be considered and the individual group
weighting. There were five groups in all described as marketing (38%
weighting) technical (27% weighting) financial and management (20% weighting)
charges (10% weighting) and guarantees (5% weighting). The tenderers were
also informed of the dimensions to be considered within each group and these
were given in descending order of importance. Thus in the marketing group the
dimensions were tariffs, marketing strategy and services. In the technical
group, the dimensions were network quality, acquisitions of sites etc. and
environmental issues, and coverage. In the financial and management group the
dimensions were solidity and sensitivity and experience/expertise. There were
no separate dimensions for the charges group and the guarantees group.
Weightings were given to these dimensions and in some instances for this
purpose the dimensions were divided into sub-dimensions. The weightings given
to the dimensions and sub-dimensions were not notified to the tenderers. After
the tenders were opened and read different aspects of each dimension or
sub-dimension were isolated and described as indicators. These were each
given a marking on a scale from A - E and after the marking was done each
indicator was given a weighting. After the marks were added up and the
appropriate weightings applied the second-named Defendant emerged as the winner
of the competition.
26. A
firm of expert consultants from Denmark called Andersen had been engaged by the
Director to process the competition alongside members of her own staff.
Different working groups were formed to evaluate the rival tenderers in respect
of particular topics. The composition of these various working groups
differed but they consisted of members of the Director staff and of Andersens.
The reports and preliminary evaluations of these working bodies were considered
by an overall body and further cross checking exercises were carried out.
Ultimately a final evaluation report was prepared for the Director. This is
a brief summary of the factual background, a much more detailed account is to
be found in the judgment of the Chief Justice.
27.
Under the relevant legislation, if the Director is of a mind to refuse a
licence to a particular applicant, she must notify such applicant of her
proposal so to do and give reasons. The losing applicant has then an
opportunity under the Act to put forward reasons why the Director should not
make a decision to refuse the licence to that applicant. It is the contention
of the Defendants that that procedure was carried out in this case but the
Plaintiff maintains that no or no adequate reasons were given. Be that as it
may submissions were made to the Director by the Plaintiff and the Director
made a final decision refusing to grant the licence to the applicant. Under
the Act reasons must be given with the refusal. The purported reasons given
were that the Plaintiff was not the winner of the competition and that
successful discussions had ensued with the winner. The Act gives a right of
appeal to the High Court to a party refused a licence. Ireland as a member
state of the EU was obliged to grant such a right of appeal pursuant to an EU
directive.
Neither the directive nor the domestic legislation specifies the type of
appeal envisaged and this is a most important aspect of the case as will
clearly emerge later on in this judgment.
28. The
Plaintiff duly appealed and the appeal was heard over 51 days by Macken J. in
the High Court. She delivered Judgment on the 4th October, 1999 annulling
the decision to grant the licence to the second-named Defendant and remitting
the matter back to the Director for further consideration. The Defendants have
appealed to this Court from that decision. The Plaintiff has cross-appealed
on two matters to which I will return.
29. The
Plaintiff’s appeal to the High Court was essentially on three grounds.
(1) That
there was bias on the part of the evaluators against the Plaintiff.
(2) That
the decisions of the evaluators were in a number of different respects wholly
unreasonable.
(3) That
no reasons or no adequate reasons were given with the proposal to refuse the
licence and also with the decision to refuse it.
30. I
will treat each of these separately and in turn as far as possible though there
is overlap between the allegations of bias and the allegations of
unreasonableness. The case on bias is a most unusual one. What was suggested
was that the evaluators made so many erroneous decisions all one way, that is
to say, against the Plaintiff, that there must have been bias on their part and
that therefore in a vicarious sense there was bias on the part of the Director.
It was accepted by all parties that on the issue of bias fresh oral evidence
could be given but the learned High Court Judge ruled that on the issue of
reasonableness (an expression which will be explained later in the Judgment) no
fresh oral evidence was admissible save and except such evidence as the Judge
herself might require presumably at the suggestion of a party, it being an
adversarial system of justice. One of the two grounds of the cross-appeal is
that this exclusionary rule laid down by the Judge was wrong. But what
further complicated matters was that the Judge herself conceded that there was
considerable overlap between the issue of bias and the issue of reasonableness
and that it might not be possible for her totally to exclude from her mind in
dealing with the issue of reasonableness the oral evidence she might have heard
in relation to bias.
31. No
authority was cited in the High Court or in this court expressly supporting the
proposition that bias whether it be so called actual bias or apparent bias
could be established by proving cumulative error all one way. This appears to
be acknowledged by the learned High Court judge in that at page 168 of her
judgment she observes that
“the
law relating to bias is reasonably well developed in this jurisdiction,
although no case law has been opened which is directly applicable to the Orange
claim made here”.
There follows the famous quote from Lord Hewart’s judgment in
R.v.
Sussex Justices ex parte McCarthy [1924] IKB 256 at 259:-
“It
is not merely of some importance but is of fundamental importance that justice
should not only be done but should manifestly and undoubtedly be seen to be
done”.
32. Due
possibly to a word processing error the impression is given at first sight from
the judgment of the High Court that Lord Hewart went on to observe that:-
“Whether
the bias alleged is subjective or objective, it may take a variety of forms.
The decision maker may have a financial or proprietary interest in the outcome
of the litigation. He or she may be related by family, social or business
ties to one of the parties. He or she may have on some other occasion so
prejudged the matters in dispute as to be incapable of reaching a detached
decision or, at all events, a decision which reasonable people would regard as
free from even the suspicion of bias”.
33. In
actual fact that quotation is from the judgment of Denham J. in
Dublin
Well Woman Centre Limited v. Ireland [1995] I ILRM 408
and is again mistakenly attributed to the
Ex Parte McCarthy
case at page 170 of the High Court judgment. The learned trial judge seems to
have arrived at her conclusion that evidence of cumulative error one way can be
proof of bias from nothing more than the simple observation that bias
“may
take a variety of forms”
.
It is quite clear however when one reads the full quotation from the judgment
of Denham J. that she was merely pointing out that there are different
examples
of situations that have been held to amount to bias in law and as is clear from
the above quotation, Denham J. gave some examples. It is still the case that
there is no authority or precedent or even relevant obiter dicta to indicate
that bias can be established from the nature of the actual decisions made. The
learned High Court judge took the view that in the absence of precedent this
might be a reasonable development of the law. But I do not think that that
view was justified in that it fundamentally alters the true meaning of bias.
It seems clear from the case law in Ireland and England that an allegation of
bias must be made on foot of circumstances outside the actual decisions made in
the case itself. I would accept that in a situation where there was an
arguable case of bias based on traditional proofs the added factor of
cumulative wrong decisions all one way might be tantamount to corroboration of
alleged bias and be a relevant factor in that restricted sense in the proving
of bias. But of itself and by itself it can never be evidence of bias.
34. What
the authorities seem to have established is that there are in effect three
different situations where bias may arise.
(1) The
rare case of proved actual bias. For such bias to be established it would
be necessary actually to prove that the judge or the tribunal or the
adjudicator or whoever the person might be, was deliberately setting out to
mark or hold against a particular party irrespective of the evidence.
(2) A
situation of apparent bias where the adjudicator has a proprietary or some
other definite personal interest in the outcome of the proceeding competition
or other matter on which he is adjudicating. In that case there is a
presumption of bias without further proof.
(3) Even
in cases where there is no evidence of actual bias and no evidence of the
adjudicator having any proprietary or other interest in the outcome of the
matter, there will still be held to be apparent bias if a reasonable person
might have apprehended that there might be bias because of some particular
proven circumstance external to the matters to be decided in the case such as
for instance a family relationship in circumstances where objection may be taken
(O’Reilly
v. Cassidy [1995] I ILRM 306)
or the Judge having been involved in a different capacity in matters which were
contentious in the case
(Dublin
Well Woman Centre Limited v. Ireland
as cited above) or where there was evidence of prejudgment by a person
adjudicating
(O’Neill
v. Beaumont Hospital Board [1990] ILRM 419).
The law of bias has been usefully reviewed by the English Court of Appeal
in the case of
Locabail
Limited v. Bayfield Properties [2000] 1 All ER 65.
The issue of bias was decided in five appeals heard together by a Court
consisting of Lord Bingham of Cornhill CJ, Lord Woolf MR and Sir Richard Scott
V-C. In the judgment of the Court delivered by Lord Bingham after dealing
with the situation of proven actual bias and the cases where the presumption of
bias arises by reason of a proprietary or other interest, the judgment goes on
to observe at p.73
“In
practice, the most effective guarantee of the fundamental right recognised at
the outset of this judgment is afforded not (for reasons already given) by the
rules which provide for disqualification on grounds of actual bias nor by those
which provide for automatic disqualification, because automatic
disqualification on grounds of personal interest is extremely rare and judges
routinely take care to disqualify themselves, in advance of any hearing, in any
case where a personal interest could be thought to arise. The most effective
protection of the right is in practice afforded by a rule which provides for
the disqualification of a judge and the setting aside of a decision, if on
examination of all the relevant circumstances the court concludes there was a
real danger (or possibility) of bias”.
35. It
is not necessary in this case to consider whether there are any nuances of
difference between the Irish case law and English case law and especially it is
not necessary to consider the problems which have bedevilled the English cases
as to whether one should speak of danger of bias, suspicion of bias or
possibility of bias. Lord Bingham goes on to give examples of what would not
be considered bias and examples of what could be so considered. The Lord Chief
Justice points out that it would be dangerous and futile to attempt to define
or list the factors which may or may not give rise to a real danger of bias,
that everything will depend on the facts which may include the nature of the
issue to be decided. He goes on to say however that the Court could not
conceive all circumstances in which an objection could be soundly based on the
religion, ethnic or national origin, gender, age, class, means or sexual
orientation of the Judge. He goes on to say at p.77:-
“Nor,
at any rate ordinarily, could an objection be soundly based on the
judge’s social or educational or service or employment background or
history, nor on that of any member of the judge’s family; or previous
political association; or membership of social or sporting or charitable
bodies; or Masonic association; or previous judicial decisions; or
extracurricular utterances (whether in text books, lectures, speeches,
articles, interviews, reports or responses to consultating papers); or
previous receipt of instructions to act for or against any party, solicitor or
advocate engaged in the cases before him; or membership of the same inn,
circuit, local law society or chambers”.
36. On
the other hand the court considered that:-
“A
real danger of bias might well be thought to arise if there were personal
friendship or animosity between the judge and any member of the public involved
in the case; or if the judge was closely acquainted with any member of the
public involved in the case, particularly if the credibility of that individual
could be significant in the decision of the case; or if, in a case where the
credibility of any individual were in issue to be decided by the judge, he had
in a previous case rejected the evidence of that person in such outspoken terms
as to throw doubt on his ability to approach such person’s evidence with
an open mind on any later occasions; or if on any question at issue in the
proceedings before him the judge had expressed views particularly in the course
of the hearing, in such extreme and unbalanced terms as to throw doubt on his
ability to try the issue within an objective judicial mind; or if for any
other reason there were real grounds for doubting the ability of the judge to
ignore extraneous considerations, prejudices and predelictions and bring an
objective judgment to bear on the issues before him”.
37. I
have deliberately listed in full the instances given by Lord Bingham of
situations where normally bias would not be held to exist on the one hand and
situations where bias would be held to exist on the other hand. I have done
this with a view to demonstrating the type of situations which are envisaged.
In every single instance Lord Bingham is talking about some outside fact which
could conceivably be seen influencing the judge. There is not the slightest
suggestion that bias could ever be established as a consequence simply of the
decisions of the judge.
38. I
fully appreciate that the applications before the Court of Appeal all arose out
of Courts or Tribunals having to act judicially but as far as the meaning of
legal bias is concerned I do not think that there is any material difference
between Courts and administrative bodies except of course as has been pointed
out in a number of authorities, an administrative body may have some prior
knowledge of the matters upon which it is adjudicating which a Court will not.
But in neither instance can bias be proved simply from the nature of the
decisions.
39. If
I am right in the view which I have taken on the meaning of bias in law (which
as Denham J. pointed out in the
Dublin
Well Woman Centre case
may not necessarily correspond with the ordinary dictionary meaning) it is
strictly speaking not necessary for me to comment on the separate instances of
decision making on the part of the evaluators in respect of which the learned
High Court judge found bias. But I think that in fairness to the Director who
has clearly brought this appeal with a view among other things of overturning
the inferences drawn against her and her staff and agents I should express my
view on each of the matters concerned especially as I have come to the
conclusion that even if the learned High Court judge had been justified in her
view that cumulative decisions one way could amount to legal bias, she was in
fact wrong in the inferences which she drew. In other words, even on that
extended meaning of legal bias which I do not accept, such bias cannot be
established. I now intend to deal in turn with each of the instances of bias
found by the trial Judge. I find it useful in this connection to adopt the
headings contained in the list of allegations on bias handed into the court by
counsel for the Director. I will also follow the order in that list which is
the order followed by the trial judge.
“Essential
Part”/ One network.
In
the introduction to the evaluation report the following passage appears at
p.10.
“The
applicant seems to view the network in the Republic of Ireland as an essential
part of its present DCS1800 networks in Great Britain and Northern Ireland,
...”.
40. It
was argued on behalf of the Plaintiff in the High Court that this passage meant
that the Plaintiff was not really proposing a new independent network for the
state and that any network established would be simply part of the UK network.
The learned High Court judge accepted this argument and included that passage
in the report as evidence of bias. I find myself unable to agree with the
learned High Court judge that the passage in question is open to the
construction she has put on it and still less can I agree that any inference of
bias can be drawn from its formulation. I read the passage as neutral and
value free but if anything the implied reference to a link with the networks in
Great Britain and Northern Ireland seem to me to be a plus factor in favour of
the Plaintiff. As is pointed out in the written submissions on behalf of the
Director the passage itself refers to
“network
in the Republic of Ireland”
.
The Evaluation Report frequently refers to the
“network”
proposed by Orange. I find myself in agreement also with the other arguments
put forward by the Director. One important point is that the UK network was at
DCS1800 network only. The licence to be granted in Ireland pursuant to the
competition was a combined GSM 900/DCS 1800 network. In my view therefore the
learned High Court judge was incorrect in the construction she put on the
passage and was also incorrect in drawing any inference of bias from it.
Belgian
Licence/Hans Snook.
41. This
is another minor matter to which the learned High Court Judge appears to have
attached quite an amount of significance. It has been argued and I think
correctly on behalf of Orange that there was no inaccuracy in its tender
document as of the time it was written and that the relevant statement in the
tender related to the nature of the application made in Belgium and not the
actual licence granted. Other arguments have been put forward also but I do
not intend to review these in detail. Insofar as the evaluators in the report
refer to any alleged inaccuracy in the Orange application it has been described
in the report itself as a
“minor
discrepancy”
.
I cannot conceivably see how that could be evidence of bias. For the reasons
explained clearly in Orange’s written submissions there is no evidence of
any intention to deceive on the part of Orange. At p.71 of the Appendix to the
Evaluation Report the evaluators after referring to the so called
“minor
discrepancies”
go on to observe:-
“Apart
from this, the general impression of Orange is a company providing the state of
the art services from a highly refined network”.
42. This
is hardly evidence of bias.
Close
the gap/ bonus to distribution.
43. I
will adopt the learned High Court judge’s own summary of what the problem
was here. She sets it out as follows:-
“(a) Bidders
had to set out their respective marketing plans;
(b) It
is accepted that marketing expenditure was a very important requirement of any
successful bidder coming on to the Irish market especially where there were
already two established mobile telephone server companies on the market;
(c) The
actual figures which the parties proposed to spend, in one form or another, in
marketing were to be set out, and were set out in the mandatory tables provided
in the appendices to the tender document;
(d) Both
Orange and Meteor did, in fact, complete the tables as requested;
(e) When
the evaluators came to consider the marketing budget of the respective parties,
they did not draw a distinction between the figures allocated for ‘Bonus
to Distribution Channels’ on the one hand and ‘Marketing
Costs’ and ‘Personnel and Social Security Costs’ in the
mandatory tables which both parties completed;
(f) Rather,
the evaluators recognised that there appeared to be a discrepancy between the
figures furnished by one party for the last of these categories and the figures
for the other party, because one was quite substantially lower than the other;
(g) Clarification
was sought in respect of these, and it became clear that one of the parties had
included the personnel costs attached to marketing in the ‘Marketing
Costs’
figures,
while leaving the personnel costs as covering what might be called
‘pure’ personnel costs;
(h) When
clarification was furnished in relation to these apparent discrepancies, the
evaluators reported in the following terms, under the heading ‘Bonus to
Distribution Channels’:-
‘Given
the importance of distribution channels in the success of a
new
entrant, bonus, i.e., performance related rewards to
distribution
channels is considered an important indicator of
how
successful the operators’ distribution channels might be.
In
its business plan, Orange has budgeted for a significantly
higher
bonus to distribution channels than Meteor although
Meteor
plans for more subscribers than Orange, see figure 7.
However,
supplementary investigations, in particular on the
itemisation
of the sale staff, tend to close some of the gap between
the
two applicants’.”
44. The
Judge goes on to observe that Orange was awarded a
“B”
and
Meteor
“C”.
The Plaintiff complained that there should have been a much bigger
differential in its favour because under the entry
“Bonus
to Distribution Channels”
the Plaintiff’s figure was much higher than Meteor’s. It emerged
from the evidence however that the position was not as simple as that. The
evaluators appear to have been puzzled at the substantial discrepancies in
figures between the two applicants and as a consequence of questions sent to
Meteor, discovered that Meteor had included all personnel costs under line 48
of Table 7.11 of the mandatory tables, the heading for that line being
“Personnel
and Social Security Costs”.
Marketing Costs which were also employee costs were therefore included in
that line. Orange by contrast had included staff costs in its marketing
budget. In addition therefore to the figures given by Meteor for
“Marketing
costs”
and
“Bonus to Distribution Channels”
respectively the evaluators added in an estimated figure for Meteor’s
staff costs in marketing. Once that was done the gap tended to close. An
issue did arise as to how to factor in handset subsidies. These were not
mentioned as such in the Meteor tender document but it was taken for granted
that handset subsidies would be a feature of the business. The evaluators made
the assumption which they regarded as a reasonable assumption that handset
subsidies were reflected in the indicators
“Bonus to Distribution Channels”
and
“Advertising
and Branding”.
It may well be that experts could agree or disagree with the approach adopted
by the evaluators but there was absolutely nothing to indicate bias.
Furthermore Orange was given credit for having a higher figure under pure bonus
to distributions. To put the matter into perspective it is relevant also to
mention that the bonus to distribution channels indicator carried 0.8% of the
overall marks of the competition.
Tariffs
45. In
terms of the effect on the overall marking the complaints of Orange in relation
to tariffs are by far the most serious. They are summarised by the trial
judge in her judgment at p.62 as follows-
(a) “The
allegation that the tender document did not reflect or reflect adequately the
fact that the Evaluators were looking for the lowest tariffs, as opposed to
tariffs which were competitive;
[Policy]
(b) The
allegation that the tender document did not reflect or reflect adequately the
fact that the Evaluators were looking for binding commitments as an essential
feature of the tendering process;
[Notification
of the Policy objective]
(c) The
allegation that in the evaluation process itself, the Evaluators adopted an
unjustifiably adverse view against the Orange bid and an unjustifiably
favourable view of the Meteor bid;
[Comparison
of the Tariff Plans]
(d) The
allegation that in the evaluation process itself, the Evaluators failed to take
into account its own tender rules concerning the conversion of proposals put
forward in Table 7.8 into binding terms and conditions of any licence which
might issue;
[Clause
1.6.2.]
”.
46. At
this point in the judgment it is perhaps important to recall that only the
overall group weightings were known to the applicants before tendering. The
applicants at the pre-tender stage however were aware of the dimensions in
descending order of importance under each group. The group weighting for
marketing was 38% and the dimensions in descending order of importance for the
marketing group were tariffs, marketing strategy and services. It is also
important to recall that the 38% was by far the highest weighting within the
groups. Each applicant before tendering would have been aware that tariffs was
the most important dimension within that grouping. Section 3.4 (g) of the
tender document made it clear that the tenderers were expected to make binding
commitments on tariffs and price development. The sub-paragraph read as
follows:-
“At
this stage, applicants should indicate any binding commitments on tariffs,
including any reduction predicated on more favourable interconnection charges
or other commercial conditions on downward trends over the licensed
period”.
47. I
agree with the observations contained in the Director’s written
submissions that the trial judge unjustifiably down graded the importance of
this sub-paragraph apparently taking the view that it was some kind of last
minute addition which did not fit in with the syntax of the document. Even if
that were so, I do not think it would be justifiable to lessen its significance
on this account. The fact is that in the final tender documents the proposed
tenderers had due notice that binding commitments on tariffs were expected.
The evaluators took the view on the basis both of the respective tenders and
the replies to questions put to Orange that Meteor had given binding
commitments and Orange did not. Indeed Orange expressly said the following:-
“At
this stage, it is not appropriate or practical to give any binding commitments
on tariffs (including maximum tariffs)”.
48. From
other statements of Orange it was also clear that no binding commitments were
being given. To the charge that Orange did not give any binding commitments on
tariffs Orange principally relies on two quite distinct answers. In the first
place Orange points out that there was a mandatory table 7.8 which was intended
to contain their expectations of the development in their maximum tariffs, and
they argue that any refusal to give binding commitments would not have applied
to that table. But even Mr. Collins, Counsel for Orange, admits that there
could be ambiguity on the documents. In my view the evaluators cannot be
criticised for taking the view that there were no binding commitments on
tariffs whatsoever from Orange and since that was a perfectly reasonable view
to take I cannot see how it could be construed as bias even if the extending
meaning of bias contended for was correct in law. But Orange makes a second
point in response to the allegation of no binding commitments. The tender
documents gave the Director the right to convert proposals made in the tender
documentation into conditions attached to any licence which was given. It has
been consistently argued by Orange that because of this right given to the
Director it is immaterial from an evaluation point of view whether binding
commitments were given expressly or not. Any proposals could be converted into
conditions and the end result would be the same. That view was put forward
throughout the trial in cross-examination of the Director’s witnesses and
the witnesses from Andersens. These witnesses made it clear that they did not
view the position in that way. As far as they were concerned the evaluation
was one stage in the process and the question of what conditions were to be
attached to the licence was a different process to be carried out at a later
stage. Furthermore, it is clear from their evidence that they would have
doubts as to whether tariff proposals by Orange could be converted into
conditions in circumstances where Orange had expressly stated that no binding
commitments were being given. It is probably true that this point was not
seriously considered at the relevant time in that the Director’s staff
and Andersens who were engaged in the evaluation process quite clearly took the
simple and straight forward view that whereas the tender documents had
envisaged commitments on tariffs, no such commitments were given by Orange and
Orange had to be penalised in marks on that account. I see nothing wrong in
that view or certainly nothing irrational or biased in it. It was a perfectly
tenable view to adopt both in law and in fact. I am satisfied therefore that
the evaluators were entitled to mark Orange unfavourably in respect of binding
commitments on tariffs.
49. However
as is clear from what I have already stated, this is not the only complaint of
Orange in relation to tariffs. Orange makes a distinction between low and
lower tariffs and claims that it had no notice that the evaluators were looking
for what it calls
“the
lowest tariffs”
as opposed to merely competitive tariffs. The simple answer to this objection
is that there is no real evidence to support the view that anything other than
competitive tariffs was being looked at. The information memorandum which was
published at the launch of the competition made it clear that the overall
objective of the tender competition was
“to
increase competition and choice so that the Irish consumer benefits from lower
tariffs and the availability of high quality services...”.
Of course the mere statement of policy in the pre-tender documents does not
necessarily mean that the evaluators did not look for a low cost operator.
However Mr. McQuaid of the Director’s staff involved in the evaluation in
evidence stated that there was no policy decision to go for a low cost operator
and I do not think that there was anything in the evaluation of the tariffs
which would justify the view that there was some departure from the stated
policy of looking for competitive tariffs, still less of course was there any
evidence of bias.
50. The
next allegation under this heading has caused me some concern. The methodology
adopted by the evaluators in the competition was that the marking on the A - E
system was carried out in respect of each of the indicators before the
weighting was attached to such indicator. Furthermore the tenderers were given
no information as to what the indicators were. It turned out that one of the
indicators was
“commitments
and price development”
.
In the marking in respect of that indicator Meteor was awarded a B and Orange
was awarded an E. It was then decided that that indicator would be given the
substantial weighting of 45%. Given that the group weighting for marketing was
38% and that the tariff dimension weighting within that group was 20%, the 45%
was tantamount to 9 marks out of 100. It is not seriously in dispute that the
evaluators would or at least ought to have realised that in applying a
weighting of 45% they were in effect determining the outcome of the
competition. On that weighting Orange was going to be the loser. It is
important to reiterate that the trial Judge did not suggest actual deliberate
bias in this connection. If I am correct in the view of the law on bias which
I have already given this means that the question of bias under this heading
does not arise though of course unreasonableness might be a different matter.
But if the view of the trial Judge on bias was correct it would be necessary
seriously to consider whether such bias could be found in the way that the
indicator was dealt with. At one stage I had some doubts about this but I have
come to the conclusion that it was part and parcel of the evaluation system
that the indicators and weightings for them would be determined in the light of
seeing the tenders. Essentially the exercise was looking at the tenders and
comparing them. If marks were going to be given on foot of that comparison
then these sub-headings had to be isolated, but that could only be done in the
light of the tenders furnished. If there was one significant aspect on which
one applicant was clearly ahead of the other, it was reasonable to apply a
substantial weighting and it was particularly reasonable to do so if there was
going to be a separate heading of
“commitments
and price development”
as distinct from simply spreading this aspect among the other indicators. In
all the circumstances, therefore I do not think the evaluators can be
criticised. The learned Judge even on her own view of the law of bias was
incorrect in finding bias.
Subscriber
Contracts
51. The
background to the finding of bias under this heading was as follows. Orange in
its tender made it clear that its packages would be bundled packages only, that
is to say contractual arrangements under which there would be a certain number
of free calls. Furthermore the packages would involve twelve month binding
contracts with a break clause subject to a penalty with a view to recouping
Orange for the handset subsidy. By contrast Meteor was totally silent as to
contractual arrangements and did not indicate that there would be any penalty
for termination of contract. Furthermore Meteor proposed in addition to
bundled packages an unbundled package. In the course of the evaluation, the
evaluators did not question Meteor as to what, if any, would have been its
contractual arrangements and as to whether there would have been a penalty for
early termination. While Mr. McQuaid conceded in evidence that with hindsight
this might have been a mistake, it was argued on behalf of the Director that it
was important that probing of the tender should be kept to a minimum so as to
prevent applicants
“mending
their hands”
as it were. The evaluators were not overly impressed by either tender in
relation to
“Subscriber
Contracts”
but Meteor was awarded a C and Orange a D. The learned trial Judge is highly
critical of the evaluators in not probing Meteor further and in its making
assumptions that the Meteor bid was free of twelve month contracts and free of
penalties. I think that it was open to her and indeed she was fully entitled
to be critical of these aspects of the evaluation. But insofar as errors were
made they could not be tantamount to or evidence whether cumulative or
otherwise, of bias for the reasons already indicated. Insofar as the trial
Judge was critical of particular language used, the suggestion being that this
displayed some bias against Orange, I cannot agree. Furthermore it was
certainly open to the evaluators to give credit to Meteor for having an
unbundled package. The indicator
“Terms
of Subscription”
accounted for a very small part of the overall marketing in the competition.
Insofar as these issues arise again under the heading of reasonableness I will
return to them in due course.
The
Irish Touch
52. The
allegation under this heading is that the report by its language seem to favour
what it saw as an Irish/American bid in the form of Meteor as distinct from
what it saw as an English bid in the form of Orange. As this was an
international competition pursuant to a European Union Directive, nationalistic
preference would be wholly illegal. The phrase
“The
Irish Touch”
is a most unfortunate one because it is undoubtedly open to ambiguity. As the
trial judge has pointed out the phrase is found in the section of the report
dealing with the philosophy behind the application of Meteor and is made in the
context of an alliance with An Post. Under the heading
“The
Basic philosophy behind each application”
the
following words appeared.
“Moreover,
Meteor has given its application the‘Irish Touch’, notably through
the expected strategic alliance with An Post. This alliance is proposed to be
the vehicle for a number of products to the mass market as well as one of the
keys to the opening up of new types of distribution channels”.
53.
The evidence on behalf of the Director however was to the effect that the use
of the phrase
“The
Irish Touch”
referred only to the type of local knowledge which the applicant might have and
not the nationality of the applicant as such. The trial Judge took the view
that the evidence of the witnesses on behalf of the Director were in conflict
with the actual wording in the report. But I think that the wording in the
report, while it might be open to different interpretations, was certainly open
to the interpretation put on it by the Director’s witnesses. The
proposed arrangements with a well known semi-State body with branches all over
the country such as An Post, was arguably a plus factor for Meteor and this had
nothing to do with any nationalistic concern. The trial judge coupled this
reference with the
“one
network”
reference to which I have referred earlier on in this judgment and expressed
the view that this bolstered the case of bias on a nationalistic basis in
favour of Meteor. But with the greatest respect to the trial Judge I cannot
see that this is justified. I would reject any finding of bias on this
account.
Alterations
to drafts.
54. The
learned trial judge made it clear in her judgment that she was making no
finding of actual bias on the part of the evaluators against Orange. As would
be normal following on reconsideration, drafts of reports were altered before a
final version of the evaluation report was prepared. The judge has imputed
sinister motives for this which with respect to her if true would seem to be
tantamount to actual bias. But the nature and context of the alterations
complained of could not in my view constitute or raise inferences of bias
whether actual or apparent. I do not intend to go into all the factual
background in detail but the first of the main allegations in relation to
alterations in the draft reports, is in respect of the indicator
“guarantees from backers”
which at any rate attracted a very small percentage of the total marks.
Originally the evaluators had awarded a D to Orange and an E to Meteor.
Ultimately this was altered to an award of C to Orange and a D to Meteor. The
sinister allegation which is made is that Meteor could not be allowed to be
shown to have an E in such an important financial indicator as
“guarantees
for backers”
and
would probably not be awarded the licence on this account. Accordingly both
competitors were lifted up as it were. There is no evidence whatsoever to
suggest that if Meteor had got an E under this indicator it would not have been
granted a licence. But at any rate there is no evidence of any such motive nor
could any inference be drawn of some kind of bias whether actual or apparent in
this direction.
55. The
second main allegation relates to the alterations in the draft reports in
relation to
“financial
strength of consortia members”
.
The relevant text in the original draft report read as follows:-
“Although
having negative equity, Orange has positive and increasing cash flows and a
high capitalised market value, and is being awarded with a C.
Western
Wireless is insolvent but has negative and decreasing cash flows and the
capitalised market value is materially lower than Orange’s. Therefore
Meteor is awarded with a D.”
56. The
final text is in the following terms.
“Taking
into consideration the above sub-indicators in the evaluation of the financial
strength of Orange plc. and WWCA in the context of the Telecommunications
Industry, the following scores were reached. Although having negative equity,
Orange’s positive and increasing cash flows and a high capitalised market
value, and the award of a B was considered. WWCA is solvent but has negative
and decreasing cash flows and the capitalised market value is materially lower
than Orange’s and the award of a C was considered. However WWCA
represents only 60% of the ownership of Meteor Mobile Communications Ltd., as
described earlier, and the financial strength of the Walter Group and in
particular RAF Communications is less that of WWCA. Accordingly, Meteor is
awarded a D and Orange is awarded a B.”
57. What
is particularly strange about this allegation is that the final text had the
effect of increasing Orange’s score while leaving Meteor’s the
same. It is very difficult to understand why the learned High Court judge
rejected evidence given on behalf of the Director as to why the changes were
made. Again she seems to have taken the view that the object of the exercise
was to prevent having to give Meteor an E in relation to an important financial
indicator. But as is pointed out in the oral and written submissions, an E was
effectively awarded for nothing at all and there was ample evidence to justify
a D.
58. The
next alteration which indicated bias in the judge’s view was the
alteration of the word
“unprecedented”
to the word
“atypical”.
But the explanation seems to be quite simple. The word
“unprecedented”
in its literal meaning means without precedent. That was felt to be possibly
too strong and the more appropriate word
“atypical”
was used. It is well nigh impossible to read anything sinister into it and it
is very difficult to understand how it could in any way constitute evidence of
bias. The whole argument got bogged down on a largely irrelevant issue as to
the confidence in the English language of the Danish evaluators.
Reasonableness.
59. I
now turn to deal with the issues of reasonableness but it is important first to
consider the legal framework in which these issues were alleged to have arisen.
The EU Directives require that there be a right of appeal from a refusal to
grant a licence to an independent body. That body need not necessarily be a
court but under Irish legislation the appeal lies to the High Court. It was
at all material times conceded by counsel for the Director that the function of
the High Court on such an appeal was somewhat wider than the function of the
High Court on a judicial review. For reasons which will emerge I find it
unnecessary and inappropriate that I should express any views on the
correctness or otherwise of that concession. Counsel for the Director however
at all stages argued that the statutory appeal was not intended to cover
findings of fact which it was open to the fact finder to make.
60. In
the event, Macken, J decided to adopt a standard which has been applied by
Kearns, J in
M
& J Gleeson & Co. v. Competition Authority [1999] 1 ILRM 401
.
That was statutory appeal from a decision of the Competition Authority and in
the following two paragraphs from the head note accurately summarise the views
of Kearns, J which are relevant to this case.
“(2) In
reviewing the decision of an expert tribunal, a court should exhibit curial
deference and the greater the level of expertise and specialised knowledge
which a particular tribunal has, the greater the reluctance there should be on
the part of a court to substitute its own view for that of the tribunal.
Canada (Director of Investigation and Research) v. Southan Inc [1997] 1 SCR 748
approved.
(3) In
reviewing the decision of the authority, the appropriate standard was that of
reasonableness which was a standard between that of correctness and patent
unreasonableness.
Canada
(Director of Investigation and Research) v. Southan Inc [1997] 1 SCR 748
applied. It was not sufficient that the court would have reached a different
decision to that of the authority. It had to be satisfied that the
authority’s decision lacked a reasonable basis. In practical terms,
this meant that in order for the applicants to succeed, they had to establish a
significant erroneous inference which was critical to the grant of the license
and which went to the root of that decision.”.
61. It
is clear from a reading of the judgment of the Canadian Supreme Court in the
Southan
Inc case
delivered by Iacobucci, J that the Court took the view that what it called the
“patently
unreasonable”
test was appropriate only where the court was confined to considering
jurisdictional issues. This was the kind of test that was held to be
appropriate by this court in judicial reviews of tribunals in the
State
(Keegan) v. Stardust Compensation Tribunal [1986] IR 642
and
O’Keeffe
v. An Bord Pleanála [1993] IR 39
.
But in those cases the deciding body was or was alleged to have been in
jurisdictional error by acting wholly unreasonably and therefore in effect
ultra
vires.
The
Canadian Supreme Court, as I understand it, took the view that a jurisdictional
test of that kind could not be appropriate where there is a statutory appeal.
Whether that view is right or wrong would not seem to be relevant for the
purposes of this case. But the important point is that the Canadian court,
having taken that view, had to then consider the opposite end of the spectrum,
that is to say whether all questions of correctness were open on the appeal.
The court took the view, as this court has taken on many occasions, that there
must be curial respect for expert tribunals because such tribunals are set up
by statute precisely because of their expertise and it would not make sense
that a court of amateurs should have a right to reverse courts of experts in
matters pertaining to their expertise. I have no problem about agreeing with
that aspect of the Canadian decision but as to what the limits of a particular
statutory appeal may be will probably depend on the nature of the subject
matter and the context in which the appeal is brought. In this case the
appeal against the refusal of the licence was brought in the context of a
competition which Orange had lost. I intend to confine myself in this
judgment to expressing views as to what are the limits of the appeal in a case
where there is such a competition. Unfortunately the entire legislative
scheme has been drafted in a way that is more appropriate to the situation
where there is a single application for a licence. The situation where there
is a competition is not easily fitted in to the appellate scheme. It was
clearly contemplated that there may be competitive tenders it is incumbent on
this court to interpret the legislation in a way that will cover such a
competition. For this purpose it is necessary to postulate a situation where
for instance there might be five or six applicants for a license who all
participated in a competition organised by the Director. Is it to be suggested
that a disgruntled competitor who is informed by the Director that she intends
to refuse it a licence can, by means of discovery or otherwise, bring all the
competitive tenders to the light of day and all discussions relating to them,
notwithstanding the unwieldiness and length of such a process and the invasion
on what must have been understood by all tendering parties to be an
obligatory
confidentiality relating to each individual tender. Indeed I think it is
legitimate to look at what actually happened in this case in helping the court
to consider what must have been the legislative intention in relation to
appeals where there has been a competition.
62.
The statutory scheme requires the Director, if she is proposing to refuse a
licence, to so inform the applicant and to give reasons. She must then
consider any representations made. If she decides to refuse the licence she
must so notify the applicant and must again give reasons. It is at that stage
that the right of appeal arises. If the applicant was a single applicant no
real problem arises because if the reasons were wrong (applying whatever test
is appropriate) then there is no problem about mounting an appeal. If however
there is a competition and the applicant is not the winner of the competition,
then the most that the applicant can expect in the way of reasons from the
Director is an indication of the aspects of the tender on which the applicant
was marked less than a relevant competitor. It cannot ever have been intended
that he should be entitled to see the marking awarded to the rival applicants.
Still less is he entitled to see (except in the rarest of circumstances where
there might be a strict judicial review application) all the documentation in
connection with the competition. In this case all that documentation was
produced by consent but if there had not been such consent forthcoming, it
would be my view that Orange would not have been entitled to see it. The
evaluators in carrying out their process were not strictly speaking deciding on
who should get the licence. That ultimately was a matter for the Director.
Rather, they were assisting the Director by awarding marks in the competition
and reporting to the Director on who the winner was. Once the Director
accepted in this case the reports before her that Meteor was the winner of the
competition, then quite rightly her first and most important reason for
refusing the licence to Orange was that Orange was not the winner. No doubt
there could be rare situations where a High Court on appeal could go into
aspects of the competition itself as for instance where an appellant produced
an Affidavit by somebody involved in the evaluation alleging malpractice on the
part of his colleagues. But in general where there is a statutory right of
appeal for a licensing system and where in a given instance there were
competitive tenders, the tenderers must be taken as having accepted in advance
the rulings of the evaluators in awarding marks and the principle of
confidentiality in relation to the rival tenders.
63. These
principles would be subject obviously to the rules of the tender documents but
in my view these two principles are either expressed or implied in the
tendering arrangements in this case. The right of appeal cannot except, as I
suggested, in the rarest of circumstances, involve an investigation of the
actual marking in the competition. An appeal however may embrace many other
matters. The representations made by the appellant to the Director after she
gave reasons why she was proposing to refuse a licence, may not have been
properly considered as evidenced by any reply thereto. The agreed procedures
leading up to the actual evaluation may not have been complied with. The
procedures after the evaluation may not have been complied with. There may be
evidence of bias in the correct legal sense on the part of the Director or the
evaluators. But what the appellate court cannot do is reconsider the actual
marking.
64. By
the expression
“marking”
I am including all the steps leading up to the sending forward to the Director
of the final evaluation report.
65. It
follows that in my view the learned High Court judge should not have embarked
on those issues of so called
“reasonableness”
in respect of which she found in favour of Orange. Some of these overlapped
with issues on bias. As I have already indicated findings all one way whether
right or wrong could not be evidence of bias but in the earlier part of this
judgment I went on to consider whether even if I was wrong about that, the
learned High Court judge was correct in finding bias. I took the view that in
each case she was incorrect. Insofar as there was overlap in relation to any
of these issues with the allegation of unreasonableness as of course there was
in the case of
bonus
to distribution channels, tariffs and subscriber contracts, I also take the
view that even adopting the trial judge’s approach there was no
unreasonableness in the
M
& J Gleeson
sense for the same reasons as I took the view that there would have been no
bias.
66. With
regard to financial management and solidity, the trial judge decided that the
marking under the sub-indicator
“experience
of the applicant in the Irish market”
was unreasonable on the grounds that it was unjustified to treat the heading
“other
relevant experience”
as equivalent to
“experience
of the applicant in the Irish market”
.
It was further unreasonable to award Meteor a D and Orange an E. The
reference to
“other
relevant experience”
is
a reference to the contents of the tender document. Under the requirements of
the tender document an applicant had to describe its
“competence and experience”
.
The document goes on to refer to the field of establishment of
telecommunications in general and mobile communication in particular,
experience arising from the ownership of networks in OECD countries, ownership
interests in other mobile telephone networks and experience working as part of
a consortium is relevant. Finally there is the catch all phrase
“other
relevant experience”.
As already explained the tenderers would have had no advance notice of an
indicator
“experience
of the applicant on the Irish market”.
But what seems to have happened is that the tender documents indicated that
Meteor had some limited experience of the Irish market via RF Communications
whereas Orange had none at all. The evaluators thought it appropriate in those
circumstances to include the Irish experience as an indicator. As a matter of
ordinary common sense they were clearly entitled to do this unless there was
some aspect of European Community law which prevented them. That is of course
what is suggested (inter alia). But I do not think that it has been
established in any way to the satisfaction of this court that an indicator of
experience in the Irish market contravenes European Community law. It is
obviously of some advantage to have had some Irish experience but it does not
matter whether the company that has had the Irish experience is Irish, English,
French or German or any other nationality. It is a purely factual matter and
in attributing value to such information, there is no discrimination in my view
contrary to European Community law. At any rate the evaluators could not be
regarded as having been unreasonable in taking the view which they did in this
regard.
Failure
to give adequate reasons.
67. As
already explained the Director was under a statutory obligation to give reasons
at two separate stages of the procedures. The Director was obliged in the
first instance to notify an applicant of her proposal to refuse to grant a
licence and under Section 111 (2B) (f) of the Postal and Telecommunications
Services Act, 1983 (as amended) was required to give
“a
statement of the reasons for the proposal”.
Subsequently when the Director was refusing the licence she was again obliged
by statute to give reasons. The first obligation to give reasons arises under
the domestic statute only but the second is required by European Community law
in the form of a directive in addition to the Act itself. However the entire
statutory framework has been created with a view to implementation of the EU
directives and it follows from that in my view that any decision of the
European Courts pertaining to the nature of the reasons which have to be given,
while not binding is highly relevant in interpreting either of the statutory
requirements to give reasons in the 1983 Act. A great deal of Irish Case law
has been referred to but I think that it is hardly necessary to go beyond the
decision of the Court of First Instance of the Court of Justice of the European
Communities in
Adia
Interim
SA
v. European Commission [1996] ECR II - 321
.
The learned High Court judge took the view that that case was not really
relevant as it was dealing with a simpler situation and that it was wholly
distinguishable from this case. I cannot agree. It would seem to me to be
highly relevant. In that case an employment agency had responded to an open
invitation to tender for the supply of agency staff issued by the Commission.
The Commission had selected three agencies from the field of tenderers but
rejected the appellant’s tender. Under the particular procedure that
applied in that particular situation the obligation to give reasons only arose
when requested. The request was made and a letter in the following terms was
sent by the Commission.
“Thank
you for your letter of 9 December, 1994 asking for information as to the
reasons for which your company’s tender was rejected.
The
procedure applied by the tender selection committee was as follows:-
(1)
The committee analysed each tender in the same non-discriminatory way.
This means in particular the fact that a particular company had already had a
contract with the Commission did not place it at a de facto advantage over the
other tenderers.
(2)
As stated in the specifications, only three tenders were to be accepted, and
not six as had previously been the case.
(3)
22 tenders were received by the deadline, of which the committee dealing with
the opening of tenders found that two were not in order.
(4)
Two of the 20 remaining tenders did not satisfy the conditions for
participating in the tender set out in points 6 of the specification.
(5)
Six of the 18 tenders satisfying the conditions for participating in the tender
did not fulfil all the selection criteria set out in point 7 of the
specifications.
(6)
The 12 tenders selected, which included that of your company, were then
assessed on the basis of the three award criteria set out in point 8 of the
specification, namely
-
coverage of the different job and language profiles;
-
organisation, customer service, flexibility;
-
price.
(7)
On the basis of that assessment the selection committee adopted the tenders
which had obtained the most points as being the most economically advantageous
one. These were the tenders of the companies Ecco, Gregg, and Manpower.
Accordingly,
the outcome of the invitation to tender and the non-acceptance of the tender by
your company resulted solely from a strict application of competitive criteria.
However, this outcome does not detract from the satisfaction which the
Commission has had in working with your company under the previous framework
agreement”.
68. The
court considered that this letter constituted sufficiently detailed reasons for
the rejection of the tender
“because
it confirmed that it satisfied all the formal requirements of the procedure
that was considered to be less economically advantageous than the tenders of
Ecco, Gregg and Manpower at the stage when the three award criteria were
applied”.
It
is true that the court goes on to observe that
“the
sufficiency of that reasoning is borne out by the fact that - as the applicant
confirmed at the hearing - when it was informed that its tender had been
rejected in December 1994, it was able immediately to identify the precise
reason for its rejection, with the presence of a systematic error in the
calculation of the price”.
The
learned trial judge has attached significance, and in my view undue
significance to that addendum. It does not affect the important point to be
taken from the reasoning in the judgment, that is to say that comparative
reasons in a situation of comparative tenders are not required to be given.
Furthermore the particular letter relied on by the court had been somewhat
irregular in terms of the lateness in which it was delivered. Clearly the
court took the same view as the Supreme Court has taken in
O’Keeffe
v. An Bord Pleanála
cited above that provided that an applicant is made reasonably aware of the
reasons the precise manner or form in which that is done is not important. In
this case the correspondence from the Director combined with the written
summary, albeit non-comparative, of the 6th July, 1998 gave quite sufficient
reasons.
69. I
should of course make clear that following on the receipt by Orange of the
Director’s notification of her proposal to refuse to grant the licence to
Orange and giving the reasons (which was on the 22nd September, 1998) Orange on
the following day wrote to the Director claiming that the alleged reasons for
her proposal to refuse were invalid, inadequate and not of the type
contemplated by the Act. On the 28th September, 1998 the Director wrote to
Orange rejecting those allegations. On the 12th October, 1998 Orange made
lengthy written representations on a without prejudice basis. On the 30th
October, 1998 the Director responded to the representations and notified Orange
of her decision to refuse a license. The stated reasons being
“that
in the detailed comparative evaluation during the competition process Orange
was not ranked first and the discussions subsequently entered into with the
higher ranked applicant was satisfactory. In addition none of the
representations made by Orange contain any argument of substance which I can
properly take into account which caused me to reconsider the proposal (already
communicated to you by letter on the 22nd September, 1998) to refuse to grant
you a license”.
70. Having
regard to the Adia case in particular I take the view that both sets of reasons
were sufficient. But I take that view also independently of the Adia case on
the basis of what the Oireachtas must be taken to have intended having regard
to the nature of a comparative process and statutory time limits etc. A 51 day
hearing in the High Court and a 17 day hearing in the Supreme Court could not
possibly have been in the contemplation of the Oireachtas and yet there was
nothing unique about this case. In fact one could imagine much more
complicated cases where there would be several tenderers and where an
investigation of the evaluators’ assessments and markings in the High
Court might be just as long and longer. As I already indicated earlier on in
this judgment it is my view that the simple statement that the appellant was
not the winner of the competition was the most substantive reason one could
expect to get. In addition Orange had received the Summary Report. As I have
already explained that does not constitute deprivation of the right of appeal.
In my view the reasons given at both stages were adequate in all the
circumstances.
71. I
now turn to the two matters arising in the cross-appeal. The first of these
is the claim that the learned High Court judge should have found actual bias in
one instance rather than apparent bias. As for the reasons which I have
indicated
I
take the view there was no justification for a finding of bias of any kind, I
would be of the view that this submission must fail.
72. The
second issue arising on the cross-appeal is whether the ruling of the learned
High Court judge, excluding evidence on the reasonableness issue, was correct
or not. It is undoubtedly true that as a general proposition if
reasonableness is to be an issue in an appeal, whether in the
O’Keeffe
v. An Bord Pleanála
sense
or
in the
M
& J Gleeson
sense, an appellant alleging unreasonableness cannot be preventing from
adducing relevant evidence on the issue of whether the Director was
unreasonable having regard to the material put forward. If for instance the
applicant for a licence was a single applicant and there was no comparative
tendering, and a technical reason was given by the Director for refusing the
license which was patently absurd to anyone with the relevant technical
knowledge, relevant expert evidence pointing this out would be admissible.
But
in fairness to the learned High Court judge the ruling relating to
admissibility of evidence on bias and non-admissibility of evidence on
reasonableness was a kind of mode of trial which she thought was reasonable and
practicable having regard to the issues before the court, and I think that
broadly speaking it was acquiesced in. At any rate any issues of alleged
unreasonableness which arise in the case are issues relating to the
evaluators’ decisions, and it is difficult to see how there could be any
fresh evidence adduced which could show that any of those decisions were
unreasonable in either of the senses contended for. In those circumstances a
new trial on reasonableness would be utterly pointless.
73. I
would therefore allow the appeal and dismiss the cross-appeal.
© 2000 Irish Supreme Court
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