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United Kingdom Employment Appeal Tribunal |
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You are here: BAILII >> Databases >> United Kingdom Employment Appeal Tribunal >> Caster v. WH Malcolm Ltd (t/a Malcolm Logistics Services) [2008] UKEAT 0043_08_1507 (15 July 2008) URL: http://www.bailii.org/uk/cases/UKEAT/2008/0043_08_1507.html Cite as: [2008] UKEAT 43_8_1507, [2008] UKEAT 0043_08_1507 |
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At the Tribunal | |
Before
THE HONOURABLE MRS JUSTICE COX DBE
MR P R A JACQUES CBE
MR J MALLENDER
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
For the Appellant | MR CHRIS ANDREWS (Representative) a2emc Limited 53 Aldin Way Hinckley LE10 0GE |
For the Respondent | MR GRAHAM MITCHELL (Solicitor) Messrs MacRoberts Solicitors 152 Bath Street Glasgow G2 4TB |
SUMMARY
UNFAIR DISMISSAL: Automatically unfair reasons
STATUTORY DISCIPLINE AND GRIEVANCE PROCEDURES
Whether infringed
Employment Tribunal decision that employers had, on the facts found, complied with Steps 1 and 2 of the statutory disciplinary procedures. Appeal on the basis of a misdirection as to compliance but viewed as a whole there was held to be no misdirection or other error in the decision as to compliance and rejection of the complaint of automatic unfair dismissal. Appeal dismissed after full hearing.
THE HONOURABLE MRS JUSTICE COX
The facts
"6.8 In the letter of 28 June 2005 he was given the warning on the grounds of his unsatisfactory work performance and it said that the factors upon which the decision to give him the final written warning were that he had loaded 11 pallets of the wrong sort, that he had failed to check the load before it was cleared for dispatch and the delivery of the incorrect product resulted in a serious customer complaint. They took into account two verbal warnings he had had in January and February 2005. The warning goes on to say that: 'It will remain live on your record for two years, i.e. it will expire at the end of 16 June 2007. Any further breach of discipline within that time will result in the consideration of your dismissal from the company' … It went on to inform him of his right of appeal, which in the event he did not exercise.
6.9. It is also relevant to record that in January 2006 Mr Caster faced disciplinary proceedings for a gross misconduct issue ... and, indeed, he was dismissed. In the letter which appears at page 26 dated 20 January 2006, it took into account that he was issued with a final written warning in June 2005. This was very much in the forefront of his mind and, in fact, Mr Clark, being the Managing Director, heard the appeal in that matter, as well as in this case. Mr Clark decided in January (or perhaps it was February) to reinstate the Claimant. The relevance is that it was very much in the forefront of the Claimant's mind that the written warning was still live and active."
"The purpose of this meeting will be to discuss with you the Company's serious concerns regarding an incident whereby you apparently loaded a trailer with incorrect product on 19th July 2006. You will be given every opportunity to present your position in regard to these concerns, after which the Company will decide what, if any, might be an appropriate disciplinary outcome."
"6.11. After the events of 19 July 2006 Mr Faulkner interviewed the Claimant within a day or two, on 21 July 2006. He also spoke to Stephen Alberts and Gerry Walsh. These were the only three people involved in what was a simple, if important, incident. There were no written statements taken, and the letter of 20 July (which I have quoted earlier) called the Claimant to the disciplinary hearing. He made no bones about the fact, when giving his evidence, that he realised when he received that letter and was called to a disciplinary, that he was potentially facing a dismissal. He knew he was at risk of a dismissal. He knew what the incident was about. The date and the loading of the incorrect product had been identified for him. He knew perfectly well what he was facing.
6.12. In the course of the disciplinary interview with Mr Faulkner, whose evidence we accept, he impressed us as a witness, he put to the Claimant what had been said by Stephen Alberts and Gerry Walsh. I should add that Mr Andrews [for the Claimant] does not rely on disparate treatment in terms of punishment, but it is relevant to record that both of those employees were also subject to a disciplinary process. Neither was dismissed but neither was on a final written warning at that stage. In view of the previous similar offence and the final written warning, the decision that Mr Faulkner took was to dismiss."
The Tribunal's decision
"9. We take the view in reaching our conclusions that we have to look at the correspondence in the context of the facts of this case. The letter of 20 July 2006, step 1, sets out on the Bridgen test, sufficient material for the employee in question to realise what it is all about: the incorrect product being loaded on the trailer on 19 July 2006. That is easily sufficient. The question that arises is whether the concluding words of what might be an appropriate disciplinary outcome are sufficient.
10. Taken in the context in which they are written, we hold that they are sufficient. If there had been no previous context, if there had been no final written warning and the Claimant was genuinely unaware of the jeopardy in which he was, it would not have been sufficient. That letter out of the blue, with no previous history, would not in our judgment have been sufficient, but the Claimant did have the written warning, he knew what the steps of the disciplinary procedure were and he also knew from his experience at the beginning of 2006 that the final written warning was alive and active. He was under no illusions and it was perhaps a matter that the employer felt too obvious to need stating; and certainly, in terms of communicating the risk, it worked, because the Claimant very candidly, as I said we have no problems with his honesty, said in evidence that he knew that he was at risk of dismissal. Not surprisingly, given the history and given the terms in which the disciplinary procedure worked and the terms in which the warning was written, we hold that that letter does comply with the provisions in section 98A and section 32 in the context in which it was written.
11. Thus we reject the claim for automatic unfair dismissal."
"12. That passage from Bridgen also summarises what should happen in a disciplinary process. Mr Faulkner fully complied in the disciplinary interview with that process. He told the Claimant the information that had been passed to him by Mr Alberts and M Walsh, he put to him the case and the Claimant was aware of it and he gave his replies.
13. The Claimant attended an appeal in the course of which he essentially admitted the offence on two or three occasions. It has in our judgment been rightly argued that this is not a minor error or peripheral matter. Getting these things right goes to the heart of the Respondent's business and it cannot be treated lightly. Therefore we conclude that it was a fair dismissal under section 98. There was a belief in a misconduct, it was the reason for dismissal, it was held on reasonable grounds, there had been a reasonable investigation. Mr Caster did have a fair chance to meet the case against him and dismissal lay within the range of sanctions open to a reasonable employer."
"16. Mr Andrews has asked the Tribunal to clarify that step 2 as set out in the quote from Bridgen that I have given is compliant. It does set out the grounds for the letter of 20 July. It does not merely say 'misconduct'. It tells the Claimant exactly what the conduct in question was. He apparently loaded the trailer with incorrect product on 19 July 2006.
17 In the meeting itself the evidence was given and the grounds, or the detail of evidence, was summarised by Mr Faulkner so that the Claimant could deal with it:
'At the second step the employer must inform the employee of the basis for the ground or grounds given in the statement.'
The grounds which are given in the statement, which is the letter of 20 July was the apparent incorrect loading of a trailer with incorrect product on 19 July 2006 and at the meeting the employer must inform the employee (and I am merely quoting now) of the basis for the ground or grounds given in the statement. This information need not be reduced into writing, it can be given orally. That puts it clear beyond a doubt what is meant there."
The law
"Step 1: statement of grounds for action and invitation to meeting
1 (1) The employer must set out in writing the employee's alleged conduct or characteristics, or other circumstances, which lead him to contemplate dismissing or taking disciplinary action against the employee.
(2) The employer must send the statement or a copy of it to the employee and invite the employee to attend a meeting to discuss the matter.
Step 2: meeting
2 (1) The meeting must take place before action is taken, except in the case where the disciplinary action consists of suspension.
(2) The meeting must not take place unless—
(a) the employer has informed the employee what the basis was for including in the statement under paragraph 1(1) the ground or grounds given in it, and
(b) the employee has had a reasonable opportunity to consider his response to that information.
(3) The employee must take all reasonable steps to attend the meeting.
(4) After the meeting, the employer must inform the employee of his decision and notify him of the right to appeal against the decision if he is not satisfied with it."
"What information is required?
33. The issue, therefore, is what information ought to be provided to an employee in order for the employer to comply with the statutory obligation. In answering that question, it seems to us that there are three matters in particular which should inform the answer, although they do not all point in the same direction.
34. First, the purpose of these statutory procedures is to seek to prevent the matter going to an Employment Tribunal if possible by providing the opportunity for differences to be resolved internally at an earlier stage: see the observations in the Canary Wharf case, para. Hence the reason why these procedures apply at the stage when dismissals are still only proposed and before they have taken effect. However, to achieve that purpose the information to be provided must be at least sufficient to enable the employee to give a considered and informed response to the proposed decision to dismiss.
35. Second, these procedures are concerned only with establishing the basic statutory minimum standard. It is plainly not the intention of Parliament that all procedural defects should render the dismissal automatically unfair with the increased compensation that such a finding attracts. They are intended to apply to all employers, large and small, sophisticated and unsophisticated. They are not intended to impose all the requirements breach of which might, depending on the circumstances, render a dismissal unfair. This suggests that the bar for compliance with these procedures should not be set too high.
36. Third, we think that it is relevant to bear in mind that once the statutory procedures have been complied with, employers are thereafter provided with a defence for failing to comply with fuller procedural safeguards if they can show that the dismissal would have occurred anyway even had such procedures been properly followed. This factor, in our view, militates against allowing the bar for the statutory procedures being set too low.
37. It must be emphasised that the statutory dismissal procedures are not concerned with the reasonableness of the employer's grounds, nor the basis of those grounds, in themselves. It may be that the basis for a dismissal is quite misconceived or unjustified, or that the employer has adopted inappropriate or vague criteria, or acted unreasonably in insisting on dismissing in the light of the employee's response. These are of course highly relevant to whether the dismissal is unfair, but it is irrelevant to the issue whether the statutory procedures have been complied with. The duty on the employer is to provide the ground for dismissal and the reasons why he is relying on that ground. At this stage, the focus is on what he is proposing to do and why he proposing to do it, rather than how reasonable it is for him to be doing it at all.
38. Taking these considerations into account, in our view, the proper analysis of the employer's obligation is as follows. At the first step the employer merely has to set out in writing the grounds which lead him to contemplate dismissing the employee, together with an invitation to attend a meeting. At that stage, in our view, the statement need do no more than state the issue in broad terms. We agree with Mr Barnett that at step one the employee simply needs to be told that he is at risk of dismissal and why. In a conduct case this will be identifying the nature of the misconduct in issue, such as fighting, insubordination or dishonesty. In other cases it may require no more than specifying, for example, that it is lack of capability or redundancy. That is consistent, we think, with the approach which this Tribunal has adopted in relation to grievance procedures in the Canary Wharf and other cases. Of course, most employers will say more than this brief statement of grounds, but compliance with the statutory minimum procedure is in our view met by a limited written statement of that nature.
39. It is at the second step that the employer must inform the employee of the basis for the ground or grounds given in the statement. This information need not be reduced into writing; it can be given orally. The basis for the grounds are simply the matters which have led the employer to contemplate dismissing for the stated ground or grounds. In the classic case of alleged misconduct this will mean putting the case against the employee; the detailed evidence need not be provided for compliance with this procedure, but the employee must be given sufficient detail of the case against him to enable him properly to put his side of the story. The fundamental elements of fairness must be met."
"Again, it is important to focus purely on the words of the statute. The first question must be when Mrs Stewart was informed of "the basis" for the grounds of the contemplated action, as required by para. 2 (2) (a). As is made clear in Alexander (above), the "basis" for an allegation does not mean all the detailed evidence that may be relied on but, rather, a sufficiently detailed statement of the case against him to enable him properly to put his side of the story: see para. 39 of the judgment in Alexander, at p. 1288. In our view Mrs Stewart was plainly given such a statement in the form of Miss Brackley's witness statement. It does not of course matter that the requirements both of para. 1 (1) and of para. 2 (2) (a) were addressed in the same letter (or letter and enclosure). The statutory procedure permits the employer to present his case in two stages – stating the "grounds" first (para. 1 (1)), and supplying the "basis" for them later (though in good time before the meeting) - but it does not oblige him to do so, and no doubt it will be common for employers to do what the Appellant did here and state both the grounds for the contemplated action and the basis of those grounds at the same time."
Conclusions