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United Kingdom Employment Appeal Tribunal |
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You are here: BAILII >> Databases >> United Kingdom Employment Appeal Tribunal >> Callender v South London and Maudsley NHS Foundation Trust (UNFAIR DISMISSAL - Constructive Dismissal - Disability related discrimination) [2018] UKEAT 0012_18_0609 (6 September 2018) URL: http://www.bailii.org/uk/cases/UKEAT/2018/0012_18_0609.html Cite as: [2018] UKEAT 0012_18_0609, [2018] UKEAT 12_18_609 |
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At the Tribunal | |
Before
HIS HONOUR JUDGE MARTYN BARKLEM
MR D J JENKINS OBE
MR B M WARMAN
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
For the Appellant |
MS DEBBIE GRENNAN (of Counsel) Instructed by: Doyle Clayton Solicitors 1 Crown Court Cheapside London EC2V 6JP |
For the Respondent |
MR ROBERT MORETTO (of Counsel) Instructed by: Capsticks Solicitors 1 St George's Road Wimbledon London SW19 4DR |
SUMMARY
UNFAIR DISMISSAL – Constructive Dismissal
DISABILITY DISCRIMINATION – Disability related discrimination
An Employment Tribunal ("ET") was entitled to find, on the facts before it, that a letter written by the Claimant referring to "constructive dismissal" and to an ET1 having been lodged demonstrated an intention on the Claimant's part to resign, such that no subsequent act by the Respondent could amount to a "last straw".
It was also entitled to find that a final written warning issued to the Claimant was a proportionate means of achieving a legitimate aim, in circumstances where the Claimant had been absent for lengthy periods over a protracted period.
HIS HONOUR JUDGE MARTYN BARKLEM
- The first ground is that the Tribunal erred in law in failing to give sufficient reasons for its conclusion that the final written warning issued to the Claimant on 16 June 2016 was a proportionate means of achieving a legitimate aim. The Claimant also argues that the Tribunal took into account irrelevant considerations such that its decision amounted to an error of law.
- The second ground is that the Tribunal misdirected itself in relation to the case of General Dynamics Information Technology Ltd v Carranza [2015] ICR 169 or mistakenly treated itself as bound by that decision.
- The third ground is that the Tribunal misdirected itself in finding that the Claimant was not relying on a "last straw" act and/or failed to give adequate reasons.
- The fifth ground is that the Tribunal identified the correct test in determining whether the Claimant resigned in response to the appropriate breach but erred and reached a perverse conclusion or one that failed to give adequate reasons for finding against her in that respect.
"4. The Claimant was employed by the Respondent from July 2007 to 4 January 2017 as a Community Occupational Therapist. In February 2014, the Claimant transferred from Croydon to the St Giles Resource Centre in the London Borough of Southwark and worked within the St Giles Adult Community Mental Health Team.
5. The Claimant worked with clients with severe and enduring mental illnesses who had a range of social problems; she managed a caseload of approximately 30 clients. The Claimant's key responsibilities were clinical case management, working as part of a multi-disciplinary team, communication and documentation. The Claimant was required to visit clients in their own homes. The Respondent provided the Claimant with the benefit of a lease car. The Claimant might visit 4 or 5 clients three out of five days each week following which she would update her notes, in each case taking about 15 minutes to do so. From 2013, the Claimant was provided with a Samsung tablet to enable her to update her notes electronically; she usually did this sitting her car. The Claimant's contracted hours were 37.5 hours a week.
….
9. The Respondent has in place a Sickness Policy which states, among other things:
While the Trust understands that there will inevitably be some sickness absence among employees, it must also pay due regard to its business needs. If an employee is frequently and persistently absent from work, this can damage efficiency and productivity, and place an additional burden of work on the employee's colleagues. By implementing this policy, the Trust aims to strike a reasonable balance between the pursuit of its business needs and the genuine needs of employees to take periods of time off work because of sickness.
The policy makes provision for the management of both short-term and long-term sickness absence. Employees may appeal against formal actions taken under the policy.
10. In February 2015, following a number of sickness absences for various sickness reasons, the Claimant was issued with an Attendance Improvement Plan to be in place for a 6 month period.
….
13. The Claimant was invited to attend a sickness review meeting on 23 September 2015 at which Bernadette Crosby told the Claimant that she would be issued with a First Written Warning under the Sickness Policy (the letter notifying the Claimant of the First Written Warning not being received by her until November 2015). It was suggested that the Claimant should complete a display screen equipment self-assessment which could then be forwarded to Joan Collins, the Trust's Health and Safety Advisor. However, the Claimant did not complete the self-assessment. The Claimant was also referred to occupational health but she did not attend the appointment.
14. On 23 November 2015, the Claimant's GP certificated her as not fit for work because of "cervical spondylosis"[.] The Claimant remained certificated as not fit for work until her return on 26 May 2016 as described below.
….
21. Following her return to work, the Claimant was invited to attend a formal sickness review meeting with Bernadette Crosby on 16 June 2016. Because the Claimant had taken a further 187 days sickness absence, the Claimant was issued with a Final Written Warning. It is this Final Written Warning about which the Claimant complains to the Tribunal alleging that it amounts to discrimination under section 15 of the Equality Act.
22. In December 2015, while off sick, the Claimant had appealed against the Final Written Warning. Given that her appeal was pending, the Claimant communicated her unhappiness to the Respondent that the Final Written Warning had been imposed. The Claimant was informed that if her appeal was successful then the Final Written Warning would be reviewed.
….
32. Because the Claimant was not well enough to attend the appeal meeting on 25 August 2016, it was re-arranged and took place on 14 September 2016, although the Claimant remained off work at the time. Ann Witham chaired the appeal meeting; she concluded that the Written Warning was fair in the circumstances and that appropriate procedures had been followed in line with the Respondent's Sickness Absence Policy. Ann Witham clarified that the Written Warning had been issued before the Claimant's more recent diagnosis.
….
37. On 15 November 2016, the Claimant presented her ET1 Claim Form to the Employment Tribunal in which she claimed disability discrimination and unfair dismissal. Because the Claimant had neither been dismissed nor tendered her resignation, the Claimant's claim of unfair dismissal could not be accepted.
…
39. By email dated 25 November 2016, Sally Dibben informed the Claimant that whilst it was thought that the Final Written Warning had been issued appropriately at the time, because the Claimant's disability was notified shortly afterwards the Final Written Warning would be removed from the Claimant's file as a reasonable gesture.
…
41. In advance of her receipt of Ann Witham's letter, the Claimant had written to Sally Dibben on 6 December 2016 saying, among other things:
How does my condition affect me? I find it difficult sitting down for long periods without experiencing fatigue pain e.g. tension in my shoulders. At my worst I experience pins and needles in my fingers, headaches increased pressure at the back of my neck sometimes with blurred vision and breathing difficulties.
The Claimant also stated that she felt it would be better to have a fresh start and that she had made a claim for constructive dismissal.
42. By letter emailed to the Respondent on 4 January 2017, the Claimant resigned with immediate effect. As stated above, the Claimant's application to amend her claim to include a claim of constructive unfair dismissal was granted at a preliminary hearing on 8 May 2017."
"Unfavourable treatment under section 15 of the Equality Act 2010
67. Given the Respondent's concession that by being issued with a Final Written Warning the Claimant was thereby treated unfavourably because of something arising as a consequence of her disability, the question for the Tribunal is whether the Respondent has shown that issuing the Final Written Warning was a proportionate means of achieving a legitimate aim.
68. The Final Written Warning was issued under the Respondent's Sickness Policy which makes it clear that the Respondent must pay due regard to its business needs. This is unsurprising, not least given the nature of the Respondent's duty to care for vulnerable individuals. Although the Claimant's appeal against the First Written Warning remained outstanding when the Final Written Warning was issued, there was no credible evidence to suggest the Final Written Warning was issued in bad faith or inappropriately or otherwise than in accordance with the Respondent's policy. The fact that the Claimant had an underlying medical condition did not preclude formal action under the Respondent's policy. Nor was there any credible evidence to suggest that the First Written warning was issued inappropriately (that first warning was issued in accordance with the Respondent's policy for various sickness related reasons unrelated to the trapped nerve injury as it was understood at the time). The Tribunal accepts Bernadette Crosby's unchallenged evidence that the Claimant's continued sickness absence was having a significant impact on the team, service users and overall service delivery.
69. The Tribunal has had regard to Carranza and finds a close analogy with that case and the present case. In Carranza the employee had been off work for 206 days; in the present case, the Claimant had been off work for a further 187 days in a six month period; both the employee in Carranza and the Claimant in the present case were issued with Final Written Warnings.
…
Constructive unfair dismissal
74. The Claimant's claim is that, specifically, the erroneous sentence in Ann Witham's letter of 2 December 2016 amounted to a breach of the implied term of trust and confident [sic] amounting to a fundamental breach of contract. The Claimant confirmed in evidence that she resigned in response to that alleged breach. During submissions, the Claimant, for the first time, told the Tribunal that the content in the letter was the "last straw". The Tribunal informed the Claimant that in light of the issues identified at the preliminary hearing, her case had not been understood as one in which she was relying on a "last straw" or a series of events amounting to an alleged breach of contract but, rather, as a one-off discrete act. The Claimant confirmed that she was basing her claim on the sentence in the letter.
75. The Claimant first issued her claim to the Tribunal on 15 November 2016. She included a claim of unfair dismissal. In her letter of 6 December 2016, the Claimant states that feels [sic] it might be better to have a fresh start to improve her health and wellbeing and that she had therefore made a claim for constructive dismissal. The Tribunal concludes that the Claimant did not therefore resign in response to the erroneous sentence in Ann Witham's letter which the Claimant only received on 7 December 2016.
76. In any event, given the overall context of a lengthy letter, and the circumstances leading up to it, the Claimant has not shown from the perspective of a reasonable person in the Claimant's position that the Respondent demonstrated an intention to abandon and altogether refuse to perform the contract. The tone of the letter was very much one of making concessions. It cannot sensibly be concluded that the conduct complained of was likely to destroy or seriously damage the relationship of trust and confidence between Claimant and the Respondent. The inclusion of such an erroneous sentence in the context of the case might be described as a "lesser blow" as described in Croft. It comes nowhere near establishing a fundamental breach of contract."
"10. The legal principles with regard to justification are not in dispute and can be summarised as follows:
(1) The burden of proof is on the respondent to establish justification: see Starmer v British Airways [2005] IRLR 862 at [31].
(2) The classic test was set out in Bilka-Kaufhaus GmbH v Weber Von Hartz (case 170/84) [1984] IRLR 317 in the context of indirect sex discrimination. The ECJ said that the court or tribunal must be satisfied that the measures must 'correspond to a real need … are appropriate with a view to achieving the objectives pursued and are necessary to that end' (paragraph 36). This involves the application of the proportionality principle, which is the language used in reg. 3 itself. It has subsequently been emphasised that the reference to 'necessary' means 'reasonably necessary': see Rainey v Greater Glasgow Health Board (HL) [1987] IRLR 26 per Lord Keith of Kinkel at pp. 30-31.
(3) The principle of proportionality requires an objective balance to be struck between the discriminatory effect of the measure and the needs of the undertaking. The more serious the disparate adverse impact, the more cogent must be the justification for it: Hardys & Hansons plc v Lax [2005] IRLR 726 per Pill LJ at paragraphs [19]-[34], Thomas LJ at [54]-[55] and Gage LJ at [60].
(4) It is for the employment tribunal to weigh the reasonable needs of the undertaking against the discriminatory effect of the employer's measure and to make its own assessment of whether the former outweigh the latter. There is no 'range of reasonable response' test in this context: Hardys & Hansons plc v Lax [2005] IRLR 726, CA."
"20. … the question depends on an exacting analysis of the factual case advanced in defence of the measure, in order to determine (i) whether its objective is sufficiently important to justify the limitation of the fundamental right; (ii) whether it is rationally connected to the objective; (iii) whether a less intrusive measure could have been used; and (iv) whether, having regard to these matters and to the severity of the consequences, a fair balance has been struck between the rights of the individual and the interests of community. …"
"In thinking about the future in all honesty, I feel it might be better for me to have a fresh start in order to improve my health and wellbeing. In addition I have concerns about the organisations [sic] ability to assist in my ongoing professional development as an Occupational Therapist. I have therefore made a claim for constructive dismissal and have indicated that I will be seeking financial compensation on the ET1 form which I submitted on 15.11.16 which you should now have in your possession."
That is the form ET1 in which the Claimant had ticked the box marked "unfair dismissal"
"8. … the decision of an Industrial Tribunal is not required to be an elaborate formalistic product of refined legal draftsmanship, but it must contain an outline of the story which has given rise to the complaint and a summary of the Tribunal's basic factual conclusions and a statement of the reasons which have led them to reach the conclusion which they do on those basic facts. The parties are entitled to be told why they have won or lost. There should be a sufficient account of the facts and of the reasoning to enable the EAT or, on further appeal, this court to see whether any question of law arises …"
"26. It is well established, and has been said many times, that one ought not to take too technical a view of the way an employment tribunal expresses itself, that a generous interpretation ought to be given to its reasoning and that it ought not to be subjected to an unduly critical analysis. …"
"55. … The EAT must respect the factual findings of the employment tribunal and should not strain to identify an error merely because it is unhappy with any factual conclusions; it should not 'use a fine tooth comb' to subject the reasons of the employment tribunal to unrealistically detailed scrutiny so as to find artificial defects; it is not necessary for the tribunal to make findings on all matters of dispute before them nor to recount all the evidence, so that it cannot be assumed that the EAT sees all the evidence; and infelicities or even legal inaccuracies in particular sentences in the decision will not render the decision itself defective if the tribunal has essentially properly directed itself on the relevant law."